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Accelerate and Assure your Customer MDM &
Data Governance Initiative
Executing a Data Discovery and Analysis Pilot with erwin Modeling
Danny Sandwell, Product Marketing, erwin Modeling
November 1, 2016
Agenda
MDM
Overview
Case Study
Overview
Data
Discovery Pilot
Using erwin
Modeling
Summary of
Benefits
MDM Overview
© 2016 erwin. All rights reserved. 3
▶ Master data management (MDM) is a comprehensive method of
enabling an enterprise to link all of its critical data to one file, called a
master file, that provides a common point of reference. When
properly done, MDM streamlines data sharing among personnel and
departments.
▶ There are several ways in which master data may be collated and
distributed to other systems. This includes:
– Data consolidation – The process of capturing master data from multiple
sources and integrating into a single hub (operational data store) for
replication to other destination systems.
– Data federation – The process of providing a single virtual view of master data
from one or more sources to one or more destination systems.
– Data propagation – The process of copying master data from one system to
another, typically through point-to-point interfaces in legacy systems.
Wikipedia
MDM : A Key Data Governance Domain
Metadata Management
Data Quality/Data Profiling
Information Life-Cycle Management
MDM/Reference Data
Data Security/Privacy
Keys to MDM Success
Enterprise Consumer Engagement
• Prior to designing and building a repository understand the user expectations
and requirements for that shared information.
Data Governance
• Putting the right amount of policy definition and management in place is
critical to ensure consistency of use for shared information and data
visibility.
Metadata Collaboration
• Prior to exposing a shared view of data to the community of data consumers,
one must provide a common view of the business terms, definitions and uses
that are pervasive across the application landscape.
© 2016 erwin. All rights reserved. 5
Case Study
▶ Traditional “brick and mortar” business with growing online routes to
market
– Multiple lines of business – Products and Services
– Large and varied customer base – Consumer and Corporate
– Stagnating revenues - Poor return on cross sell/up sell and new customer
acquisition programs
– Declining customer satisfaction and retention metrics
▶ Data management infrastructure spanning mainframe to the cloud
▶ Early MDM aspirations resulted in a failed MDM initiative
▶ No data modeling practice in place
© 2016 erwin. All rights reserved. 6
Initial MDM Failure - Contributing Factors
7
Lacking
business
sponsorship and
accountability
Focusing on
MDM technology
vs satisfaction of
business needs
Failure to
coordinate MDM
activities
initiated in silos
Inadequate
project/program
scoping and
resourcing
Implementing
MDM in a
vacuum, Not
underpinned of
aligned to an
enterprise data
management or
data governance
strategy
Starting Over: “Customer” MDM Goals From the Business
Achieve
360° view
and
connection
with
customer
• Increase customer
satisfaction and retention
• Capitalize on customer
relationships to drive
growth
• Accelerate new customer
acquisition
Deliver an
MDM
platform that
will:
• Ensure high quality and
consistent data that is
trusted by the business
• Promote a data centric
approach through
governance and
organizational data fluency
• Enable an agile and
effective analytics platform
• Drive operational excellence
through effective and
efficient integration
© 2016 erwin. All rights reserved. 8
Why a Model Driven Approach?
A low risk “apples to apples” facility enabling you to….
Visualize - Break down complexity
Abstract - Capture different perspectives
Standardize - Drive consistency thru reuse
Relate - Integrate data elements
Extend - Customize to need/purpose
Compare - Analyze gaps and deltas
Govern - Iterate and control change
Collaborate - Facilitate stakeholders
Integrated erwin Data Models Break Down
The Data Management Silos
Taxonomy Models
– Business Terminology
Conceptual Models
– Business Alignment
Logical Models
– Business Rules
Physical Models
– Data Deployment
Configuration Models
– Data Integration
Data Discovery Pilot with erwin Modeling
Document the
”As-is” Data
Landscape
Enable
Stakeholder
Awareness and
Collaborative
Analysis
Specify the
MDM “To-Be”
Architecture
Establish Data
Governance at
Program
Initiation
© 2016 erwin. All rights reserved. 11
Discover, Document, Visualize and Analyze
Document
the As-Is
Data
Landscape
Capture, standardize and categorize data source
metadata and structures
Document current points of integration and
transformations
Rationalize and harmonize differences
Enable
Stakeholder
Awareness
and
Collaborative
Analysis
Publish integrated business and technical
architectures/models/metadata
Facilitate self service discovery for technical and non-
technical roles
Create a managed feedback loop between
organizational silos
© 2016 erwin. All rights reserved. 12
Define, Specify, Integrate and Govern
Specify the
To-Be
Architecture
Define master record requirements
Define semantic and dataflow integration and
harmonization requirements
Enable planning: MDM scope, impact of change,
implementation phases
Establish
Data
Governance
Foundation
At Program
Initiation
Capture and integration business vocabulary and
terminology
Enable lineage and impact analysis
Specify and align ownership, accountability, policies,
and procedures
© 2016 erwin. All rights reserved. 13
Discover, Standardize and Document Relevant Data
Structures
Data Source
Reverse Engineer
and Visualize
• Naming Standards
• Datatype Standards
• Standard Domains
• User Defined Properties
• Standard Model Display
Themes Annotations
• Bulk Import and Editing of
Definitions
• Model Auto-Layout
• Active Standards Templates
Analyze and Harmonize Differences
Complete Compare
• Identify inconsistencies
• Analyze differences
• Synchronize metadata and
structures
• Mark and document
differences
• Report results of compare
and sync processes
Centralize Models for Data Governance and Metadata
Configuration
Publication, Governance
and Analysis
• Glossary Derivation and
Authoring
• Semantic Mapping
• Dataflow Mapping
• Configuration Models
• Lineage and Impact Analysis
• Model Visualization
• Metadata Drill-Down
• Metadata Reporting
• Metadata Tags
• Metadata Authoring
Enable Collaborative Stakeholder Exploration
and Contribution
Derive your Proposed MDM Design and Architecture
Derive MDM
Specification
• Requirements/Scope for
Build/Buy Analysis
• Blueprint to accelerate design
and integration of proposed
MDM
• Conceptual – Business
Alignment
• Logical – Business Rules
• Physical – Deployment
• Configuration – Points of
Integration
Model Derivation
Customer
Model 3
Customer
Model 2
Customer
Model 1
Customer
MDM
Model(s)
Benefits of the Data Discovery Pilot with erwin Modeling
Accelerate and enhance MDM data analysis cycles
Enable effective interactions between stakeholders
Optimize the specification of MDM requirements
Institute accountability for proposed MDM elements and
processes
Establish a repeatable process and reusable facility for
underpinning downstream MDM initiatives
erwin Inc. acquires Corso - Agile EA
Expanding the Architecture and Governance Foundation
© 2016 erwin. All rights reserved. 20
Expanding our Data
Management Platform
with erwinCloudCore™,
a Powerful, Cloud-
Based Data Modeling &
Enterprise Architecture
Bundle
Corso is disruptive technology in
a mature Enterprise Architecture
“EA” market that helps companies
align business strategy and IT
capabilities so they can plan and
react to change with agility.
Corso offers an integrated
enterprise architecture, portfolio
and innovation management
SAAS platform that gives you the
ability to manage business
transformation activities at any
scale.
Q and A

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Webinar: Initiating a Customer MDM/Data Governance Program

  • 1. Accelerate and Assure your Customer MDM & Data Governance Initiative Executing a Data Discovery and Analysis Pilot with erwin Modeling Danny Sandwell, Product Marketing, erwin Modeling November 1, 2016
  • 3. MDM Overview © 2016 erwin. All rights reserved. 3 ▶ Master data management (MDM) is a comprehensive method of enabling an enterprise to link all of its critical data to one file, called a master file, that provides a common point of reference. When properly done, MDM streamlines data sharing among personnel and departments. ▶ There are several ways in which master data may be collated and distributed to other systems. This includes: – Data consolidation – The process of capturing master data from multiple sources and integrating into a single hub (operational data store) for replication to other destination systems. – Data federation – The process of providing a single virtual view of master data from one or more sources to one or more destination systems. – Data propagation – The process of copying master data from one system to another, typically through point-to-point interfaces in legacy systems. Wikipedia
  • 4. MDM : A Key Data Governance Domain Metadata Management Data Quality/Data Profiling Information Life-Cycle Management MDM/Reference Data Data Security/Privacy
  • 5. Keys to MDM Success Enterprise Consumer Engagement • Prior to designing and building a repository understand the user expectations and requirements for that shared information. Data Governance • Putting the right amount of policy definition and management in place is critical to ensure consistency of use for shared information and data visibility. Metadata Collaboration • Prior to exposing a shared view of data to the community of data consumers, one must provide a common view of the business terms, definitions and uses that are pervasive across the application landscape. © 2016 erwin. All rights reserved. 5
  • 6. Case Study ▶ Traditional “brick and mortar” business with growing online routes to market – Multiple lines of business – Products and Services – Large and varied customer base – Consumer and Corporate – Stagnating revenues - Poor return on cross sell/up sell and new customer acquisition programs – Declining customer satisfaction and retention metrics ▶ Data management infrastructure spanning mainframe to the cloud ▶ Early MDM aspirations resulted in a failed MDM initiative ▶ No data modeling practice in place © 2016 erwin. All rights reserved. 6
  • 7. Initial MDM Failure - Contributing Factors 7 Lacking business sponsorship and accountability Focusing on MDM technology vs satisfaction of business needs Failure to coordinate MDM activities initiated in silos Inadequate project/program scoping and resourcing Implementing MDM in a vacuum, Not underpinned of aligned to an enterprise data management or data governance strategy
  • 8. Starting Over: “Customer” MDM Goals From the Business Achieve 360° view and connection with customer • Increase customer satisfaction and retention • Capitalize on customer relationships to drive growth • Accelerate new customer acquisition Deliver an MDM platform that will: • Ensure high quality and consistent data that is trusted by the business • Promote a data centric approach through governance and organizational data fluency • Enable an agile and effective analytics platform • Drive operational excellence through effective and efficient integration © 2016 erwin. All rights reserved. 8
  • 9. Why a Model Driven Approach? A low risk “apples to apples” facility enabling you to…. Visualize - Break down complexity Abstract - Capture different perspectives Standardize - Drive consistency thru reuse Relate - Integrate data elements Extend - Customize to need/purpose Compare - Analyze gaps and deltas Govern - Iterate and control change Collaborate - Facilitate stakeholders
  • 10. Integrated erwin Data Models Break Down The Data Management Silos Taxonomy Models – Business Terminology Conceptual Models – Business Alignment Logical Models – Business Rules Physical Models – Data Deployment Configuration Models – Data Integration
  • 11. Data Discovery Pilot with erwin Modeling Document the ”As-is” Data Landscape Enable Stakeholder Awareness and Collaborative Analysis Specify the MDM “To-Be” Architecture Establish Data Governance at Program Initiation © 2016 erwin. All rights reserved. 11
  • 12. Discover, Document, Visualize and Analyze Document the As-Is Data Landscape Capture, standardize and categorize data source metadata and structures Document current points of integration and transformations Rationalize and harmonize differences Enable Stakeholder Awareness and Collaborative Analysis Publish integrated business and technical architectures/models/metadata Facilitate self service discovery for technical and non- technical roles Create a managed feedback loop between organizational silos © 2016 erwin. All rights reserved. 12
  • 13. Define, Specify, Integrate and Govern Specify the To-Be Architecture Define master record requirements Define semantic and dataflow integration and harmonization requirements Enable planning: MDM scope, impact of change, implementation phases Establish Data Governance Foundation At Program Initiation Capture and integration business vocabulary and terminology Enable lineage and impact analysis Specify and align ownership, accountability, policies, and procedures © 2016 erwin. All rights reserved. 13
  • 14. Discover, Standardize and Document Relevant Data Structures Data Source Reverse Engineer and Visualize • Naming Standards • Datatype Standards • Standard Domains • User Defined Properties • Standard Model Display Themes Annotations • Bulk Import and Editing of Definitions • Model Auto-Layout • Active Standards Templates
  • 15. Analyze and Harmonize Differences Complete Compare • Identify inconsistencies • Analyze differences • Synchronize metadata and structures • Mark and document differences • Report results of compare and sync processes
  • 16. Centralize Models for Data Governance and Metadata Configuration Publication, Governance and Analysis • Glossary Derivation and Authoring • Semantic Mapping • Dataflow Mapping • Configuration Models • Lineage and Impact Analysis • Model Visualization • Metadata Drill-Down • Metadata Reporting • Metadata Tags • Metadata Authoring
  • 17. Enable Collaborative Stakeholder Exploration and Contribution
  • 18. Derive your Proposed MDM Design and Architecture Derive MDM Specification • Requirements/Scope for Build/Buy Analysis • Blueprint to accelerate design and integration of proposed MDM • Conceptual – Business Alignment • Logical – Business Rules • Physical – Deployment • Configuration – Points of Integration Model Derivation Customer Model 3 Customer Model 2 Customer Model 1 Customer MDM Model(s)
  • 19. Benefits of the Data Discovery Pilot with erwin Modeling Accelerate and enhance MDM data analysis cycles Enable effective interactions between stakeholders Optimize the specification of MDM requirements Institute accountability for proposed MDM elements and processes Establish a repeatable process and reusable facility for underpinning downstream MDM initiatives
  • 20. erwin Inc. acquires Corso - Agile EA Expanding the Architecture and Governance Foundation © 2016 erwin. All rights reserved. 20 Expanding our Data Management Platform with erwinCloudCore™, a Powerful, Cloud- Based Data Modeling & Enterprise Architecture Bundle Corso is disruptive technology in a mature Enterprise Architecture “EA” market that helps companies align business strategy and IT capabilities so they can plan and react to change with agility. Corso offers an integrated enterprise architecture, portfolio and innovation management SAAS platform that gives you the ability to manage business transformation activities at any scale.