1. REFERENCE INFORMATION
Candidate's Name: David Bell
Contact Name: Ian Brown
Position: IT Manager, Cermaq Canada Ltd (Current)
Contact Telephone Number: 2502021798 Contact Email Address: ian.brown@shaw.ca
Relationship to Candidate: Colleague: Client: Manager: X Other:
What was the length of your working relationship? 2 years
What were his/her main responsibilities (duties, size of project, technical environment, etc.)?
IT support for Exterran, a global Oil & Gas services company. Helpdesk and desktop support, responsible
for supporting 250+ users in 8 locations in Western Canada. Servers, PC’s, laptops, printers, VoIP phones &
mobile communications (VPN, Cellphones/Smartphones & Cellular modems). Windows 2003/2008,
Windows XP/7, iPhones, Blackberry’s, HP Servers, VMWare, Cisco Call Manager & Cisco Unity
Describe the impact he/she had on your team/project (significant accomplishments or
achievements):
David was given many tasks/responsibilities/projects, provided excellent support to our employees and was
very good at managing his time.
How would you rate this candidate's performance on your team/project?
Excellent, David is very passionate about his work and helping people
How would you describe his/her work ethic (time management, organizational skills,
punctuality/attendance, drive)?
David is a selfstarter and manages his time very effectively. David is very dependable and was always very
punctual.
How would you describe his/her communication skills (both written and verbal)?
David was responsible for all helpdesk communications, user advisement, helpdesk reporting and systems
documentation. All were clear and concise.
How did he/she respond to criticism?
David has great patience and is great at thinking before responding. He seems to take criticism as a need a
need by someone for more information, because someone doesn’t understand or as a driver for him to do
better.
How would you describe his/her personality?
David is very much a people person, he is a very good listener and is very passionate about helping others.
How did he/she get along with (team members, management, clients, users)?
See above, David is very good with people at all levels, management, clients, users and coworkers.
Would you recommend this person for hire?
Definitely! If David was living on Vancouver Island, I would hire him again myself!
General Comments (anything you want to add about the candidate’s personality or professionalism):
