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SML Webinar - Facilitating High Impact Virtual Meetings

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SML Webinar - Facilitating High Impact Virtual Meetings

  1. 1. © SML Training & Consultancy v1.0
  2. 2. © SML Training & Consultancy v1.0 Facilitating High Impact Virtual Meetings Abi Eniola Senior Impact Specialist
  3. 3. Argentina South Africa Asia Spain Beirut Sri Lanka Cambodia Switzerland China Thailand EMEA UAE Germany UK Indonesia USA Ireland Wales Netherlands
  4. 4. Objectives By the end of this interactive you will leave with: 1. Practical, realistic examples of good and bad virtual meeting facilitation 2. Increased confidence and impact when facilitating virtual meetings 3. An understanding of how to manage cultural differences and language barriers when dealing with international audiences
  5. 5. Poll: How do you currently feel about facilitating virtual meetings? 13% 42%25% 17% 4% Result Very confident Somewhat confident Not sure Somewhat unconfident Very unconfident
  6. 6. Preparation Introduction • Have a clear, defined purpose for the meeting • How will you introduce yourself – do they know you? • Establish the ground rules – personal and technical • Methods of facilitation • Clear and realistic agenda
  7. 7. Preparation Content • Desired outcomes from each agenda item • Send out relevant information in advance • Collection and collation of inputs • Preparation of online content in advance • Takeaways • Start on time!
  8. 8. Rehearse!
  9. 9. POLL: Do you actually prepare yourself physically before a meeting 44% 56% Result Yes No
  10. 10. Virtual Facilitation
  11. 11. Dealing with the People Control the garrulous
  12. 12. Dealing with the People • Draw out the silent • Unconfident silence • Hostile silence • Reflective silence • Protect the weak
  13. 13. Dealing with the People Listen, engage and include everyone
  14. 14. Dealing with the People • Allow a clash of ideas • Encourage creative collaboration • Close on a note of achievement
  15. 15. Q&A
  16. 16. Poll: How impactful do you feel you are when facilitating these meetings? 7% 55% 21% 3% 0% 14% Result Very impactfuil Somewhat impactful Not sure Not very impactful It is a development area for me No Answer
  17. 17. Increasing Confidence and Impact
  18. 18. How you are perceived by others Appearance 55% Voice 38% Words 7% Research: Prof. Mehrabian
  19. 19. 1. Warm Up • Go for a brisk walk • Wake up the face and mouth • Chew vigorously • Say a few tongue twisters • Take a few deep breaths
  20. 20. During the Meeting • Use people’s names • Prepare mentally. What effect do you want to have at different points in the meeting e.g. a feeling of achievement at the end,. • Wait for breathing pauses to manage garrulous people. • Use a strong voice (not necessarily a loud one) to project status and gravitas. • Take a breath and speak with energy and conviction. • Moderate your pace
  21. 21. Q&A
  22. 22. Cultural Differences and Language Barriers The key is good communication • Design • Pace • Articulation • Don’t use jargon or acronyms • Send information out in advance • Use of a mix of open and closed questions, but directed at individuals • Give written as well as verbal instructions
  23. 23. Poll: Which of the following webinar titles would be of most interest? 13% 4% 13% 21%21% 29% Result Maximise ROI on your Leadership Training 5 Key Elements of Authentic Leadership 21st Century Leadership Influencing without Line Authority Becoming an Inspirational Manager Managing the Human Aspect of Change
  24. 24. About SML Established in 1980 Head Office: Surrey UK Global Relationships Business Psychologists Specialist Trainers Forum Theatre Actors Classroom Virtual Instructor Led Training (vILT)
  25. 25. Thank you! @SMLTraining SML Training and Consultancy

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