3. Argentina South Africa
Asia Spain
Beirut Sri Lanka
Cambodia Switzerland
China Thailand
EMEA UAE
Germany UK
Indonesia USA
Ireland Wales
Netherlands
4. Objectives
By the end of this interactive you will leave with:
1. Practical, realistic examples of good and bad virtual meeting facilitation
2. Increased confidence and impact when facilitating virtual meetings
3. An understanding of how to manage cultural differences and language barriers when
dealing with international audiences
5. Poll: How do you currently feel about facilitating
virtual meetings?
13%
42%25%
17%
4%
Result
Very confident
Somewhat
confident
Not sure
Somewhat
unconfident
Very unconfident
6. Preparation
Introduction
• Have a clear, defined purpose for the meeting
• How will you introduce yourself – do they know you?
• Establish the ground rules – personal and technical
• Methods of facilitation
• Clear and realistic agenda
7. Preparation
Content
• Desired outcomes from each agenda item
• Send out relevant information in advance
• Collection and collation of inputs
• Preparation of online content in advance
• Takeaways
• Start on time!
16. Poll: How impactful do you feel you are when
facilitating these meetings?
7%
55%
21%
3%
0%
14%
Result
Very impactfuil
Somewhat impactful
Not sure
Not very impactful
It is a development area
for me
No Answer
18. How you are perceived by others
Appearance
55%
Voice
38%
Words 7%
Research: Prof. Mehrabian
19. 1. Warm Up
• Go for a brisk walk
• Wake up the face and mouth
• Chew vigorously
• Say a few tongue twisters
• Take a few deep breaths
20. During the Meeting
• Use people’s names
• Prepare mentally. What effect do you want to have at different points in the meeting e.g.
a feeling of achievement at the end,.
• Wait for breathing pauses to manage garrulous people.
• Use a strong voice (not necessarily a loud one) to project status and gravitas.
• Take a breath and speak with energy and conviction.
• Moderate your pace
22. Cultural Differences and Language Barriers
The key is good communication
• Design
• Pace
• Articulation
• Don’t use jargon or acronyms
• Send information out in advance
• Use of a mix of open and closed questions, but directed at individuals
• Give written as well as verbal instructions
23. Poll: Which of the following webinar titles would
be of most interest?
13%
4%
13%
21%21%
29%
Result
Maximise ROI on your
Leadership Training
5 Key Elements of
Authentic Leadership
21st Century
Leadership
Influencing without Line
Authority
Becoming an
Inspirational Manager
Managing the Human
Aspect of Change
24. About SML
Established in 1980 Head Office: Surrey UK
Global Relationships Business Psychologists
Specialist Trainers Forum Theatre Actors
Classroom
Virtual Instructor Led
Training (vILT)
