PMC Process Model Canvas - workshop

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Have you heard of the Business Model Canvas? Did you do it? Then How do you get from Ambition to Realization? From Start-ups to Corporates we all need a common language to design and communicate our business plan. Process Model Canvas (PMC) is the natural next step after you've done the Business Model Canvas (BMC) and perhaps the Value Proposition Design as well. Process Model Canvas helps the team to co-design the Business Processes Management (BPM) needed to execute the Business Model. Wanna try it?

Leadership & Management

©
Process Model Canvas
transform from ambition into reality
Workshop 2015
David Ruting
CEO

©
Agenda
1. Introduction
• BPM / BMC / PMC 20 min.
2. Process Model Canvas Workshop
• Car garage case - DIY 20 min.
3. Round-up and questions 5 min.
tip! next Master Class in June

©
What is BPM?
Business Process Management (BPM)
is a Corporate Management Philosophy
BPM combines people, processes and
technology to improve organizational
performance and customer value

©
What format fits my process?
guarantee creativity
variation
standard
Design process = creative space
black-box with controls at start and end.
New product development = phases
projects with quality gatesAdministration = job instructions (HOW)
protocols in detail
High volume transactions = fully
automated workflow / BPMN
Production, customer service
= processes, procedure
and professionals, doing
flexible case driven patterns

©
Purpose? Purpose
Living world
Systems world
Low Trust, High Tolerance ;-(

©
Paradigm shift
Inside out
Stop Control
Systems world must Support the Professionals
Purpose
Living world
Systems world
High Trust, Low Tolerance ;-)

©
actionaction
Communication Communication Communication

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Process Model Canvas Name: Designed for: Date:
WHY
www.processmodelcanvas.net (v1.0)
Information received
Value
Proposition
Information delivered
Value
Delivered
Information flowInformation flow
WOW
Backlog
WHAT
Considerations

©
1. Begin with the End in Mind!
2. Draft the essential
- customer journey
- information flow
- process chain
- motivation

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Control Aspects
WHO TOOLS WATCH OUT CHECK GREAT
Job Titles
& Employees
to have clear
agreement,
linked to roles in
Process & Output
i.e. Procurement
Process owner
Head Purchasing
Jim Smith
Systems and
Applications
to produce,
submit, receive
and retrieve
input/output
i.e. ERP module
Material-
Management
Risk &
Controls
to reduce risk
and impact,
increase
recoverability
i.e. Supplier
goes default,
Scenario’s for
continuity
Standards &
Requirements
to comply with
Internal/External
Law, Policies and
Standards
i.e. ISO 9001:2015
manage vendor
quality
Performance
Indicators
to measure,
report, predict
process, output,
stakeholders 
i.e. lead time to
deliver ordered
goods

©
Process Model Canvas 
1
2
3
1 2 3
Comm’ant
Integrated
Management
System

©
Make more profit with PMC!
Powered by
Limited Special offer for you as a participant
1 Full day Master Class
1 year use of the Commant Cloud System
1 hour of personal consult
4 hours online consult
Value € 1549,-

©
Make more profit with PMC!
Powered by
Limited Special offer for you as a participant
1 Full day Master Class 25th June/2nd July ‘15
1 year use of the Commant Cloud System
1 hour of personal consult
4 hours online consult
Value € 1549,-

©
We deliver Value for You!
Powered by
LinkedIn David Ruting
Mail david.ruting@commant.com
Phone +31(0)6-54700121

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PMC Process Model Canvas - workshop

4. © Agenda 1. Introduction • BPM / BMC / PMC 20 min. 2. Process Model Canvas Workshop • Car garage case - DIY 20 min. 3. Round-up and questions 5 min. tip! next Master Class in June

5. © BPM

6. © What is BPM? Business Process Management (BPM) is a Corporate Management Philosophy BPM combines people, processes and technology to improve organizational performance and customer value

7. © What format fits my process? guarantee creativity variation standard Design process = creative space black-box with controls at start and end. New product development = phases projects with quality gatesAdministration = job instructions (HOW) protocols in detail High volume transactions = fully automated workflow / BPMN Production, customer service = processes, procedure and professionals, doing flexible case driven patterns

12. © Paradigm shift Inside out Stop Control Systems world must Support the Professionals Purpose Living world Systems world High Trust, Low Tolerance ;-)

13. © BMC

16. © PMC

19. © Process Model Canvas Name: Designed for: Date: WHY www.processmodelcanvas.net (v1.0) Information received Value Proposition Information delivered Value Delivered Information flowInformation flow WOW Backlog WHAT Considerations

20. © Process Model Canvas Name: Designed for: Date: WHY www.processmodelcanvas.net (v1.0) Information received Value Proposition Information delivered Value Delivered Information flowInformation flow WOW Backlog WHAT Considerations 4 31 2 executing the process left to right

21. © Process Model Canvas Name: Designed for: Date: WHY www.processmodelcanvas.net (v1.0) Information received Value Proposition Information delivered Value Delivered Information flowInformation flow WOW Backlog WHAT Considerations 1 24 3 Designing the process right to left

24. © 1. Begin with the End in Mind! 2. Draft the essential - customer journey - information flow - process chain - motivation

25. © Process Model Canvas Name: Designed for: Date: WHY www.processmodelcanvas.net (v1.0) Information received Value Proposition Information delivered Value Delivered Information flowInformation flow WOW Backlog WHAT Considerations Receive customer and car Repair car Deliver repaired car

26. © 26

29. © Control Aspects WHO TOOLS WATCH OUT CHECK GREAT Job Titles & Employees to have clear agreement, linked to roles in Process & Output i.e. Procurement Process owner Head Purchasing Jim Smith Systems and Applications to produce, submit, receive and retrieve input/output i.e. ERP module Material- Management Risk & Controls to reduce risk and impact, increase recoverability i.e. Supplier goes default, Scenario’s for continuity Standards & Requirements to comply with Internal/External Law, Policies and Standards i.e. ISO 9001:2015 manage vendor quality Performance Indicators to measure, report, predict process, output, stakeholders  i.e. lead time to deliver ordered goods

33. © Make more profit with PMC! Powered by Limited Special offer for you as a participant 1 Full day Master Class 1 year use of the Commant Cloud System 1 hour of personal consult 4 hours online consult Value € 1549,-

34. © Make more profit with PMC! Powered by Limited Special offer for you as a participant 1 Full day Master Class 25th June/2nd July ‘15 1 year use of the Commant Cloud System 1 hour of personal consult 4 hours online consult Value € 1549,-

35. © Make more profit with PMC! Powered by Limited Special offer for you as a participant 1 Full day Master Class 1 year use of the Commant Cloud System 1 hour of personal consult 4 hours online consult Value € 1549,-

PMC Process Model Canvas - workshop

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