The seven problem solving steps are: 1) Identify the problem and how important it is, 2) Define the problem with a clear statement, 3) Investigate the problem through observation and discussion, 4) Analyze potential causes, 5) Solve the problem by selecting the best solution, 6) Implement the selected solution after gaining support, 7) Confirm that the problem was resolved by collecting new data. A variety of tools can be used at each step such as brainstorming, checklists, diagrams, and measurements.