1. Deena Casagrande
4572 Wyndtree Drive #161
West Chester, OH 45069
513-341-7375
deenacasagrande1@gmail.com
Summary
Extensive administrative skills and my ability to see the big picture gave me the tools needed to
streamline policies and procedures to maintain efficiency and relevance. I played a key role in the
expansion of our organization from a 2,000 square foot space and 13 services to over 60,000
square feet and 41 services. I have developed my people skills through years of people
management to become a respected leader of over 100 volunteers and staff. Fostering an
energetic atmosphere has improved the completion rate of even difficult or mundane tasks
through the recruitment of full volunteer teams.
Experience
The Healing Center 2006 to 2015
Financial Programs Manager
The Healing Center is a faith-based charity that provides assistance to the needy in the greater
Cincinnati area.
 Supervised a Receptionist/Administrative Assistant and 100+ volunteers including
reception, data entry, administrative help, and guest intake.
 Managed financial mentors and Faith & Finance and Bank On class facilitators
 Developed and Oversaw Matched Savings Program and Donated Vehicle Program
 Managed VITA Tax Program and Ohio Benefit Bank site including certified counselors
 On-site Database Administrator for MPOWR case management database
 Managed Auto Vehicle Repair Clinic and volunteer team
 Managed Benevolence Fund Program for Vineyard Cincinnati church attendees
 Managed multiple budgets for programs, inventory, and office expenses
 Member of Emergency Response Team for Vineyard Cincinnati
Administrative Coordinator
 Supervised staff Receptionist/Administrative Assistant and Auto Programs Coordinator
 Database Administrator for MPOWR case management database responsible for developing
the customization and processes for integrating the software into the organization
 Managed Benevolence Fund Program for Vineyard Cincinnati church attendees
Senior Administrative Assistant
 Managed Benevolence Fund Program for Vineyard Cincinnati church attendees
 Assisted with the Database and process development for The Healing Center
 Assisted with procurement for the new facility
ITW Vortec 2002 to 2005
Accounts Receivable and Collections
ITW Vortec is a manufacturer of innovative industrial compressed air technology products.
 Received and posted payments to Accounts Receivable
 Collected over $1 million on past due accounts and facilitated credits and debits for
customers
 Streamlined sales and ordering processes to help eliminate Accounts Receivable issues

2. Corporate Equipment Company 2000 to 2002
Office Administrator
Corporate Equipment Company provides sewage and fire protection systems for large commercial
developments.
 Managed administrative staff
 Processed sales orders, accounts payable and receivable
H. T. Investments 1998 to 2000
Office Administrator
H.T Investments is a real estate development company.
 Assisted with land development processes
 Prepared and processed notes and deeds for home lot sales
 Consulted on option selections for market homes
Invest in Neighborhoods, Inc., Cincinnati Ohio 1994 to 1996
Office Manager
Invest in Neighborhoods is a non-profit organization that supervised several grant programs
provided by the city of Cincinnati to the neighborhoods.
 Assisted with the administration of the Neighborhood Grant Programs
 Worked with Cincinnati government officials and neighborhood councils
Education
Bachelor of Science in Business Management 2014
Magna Cum Laude
Cincinnati Christian University
1 year of Spanish Studies
University of Cincinnati
Certifications & Computer Skills
 MPOWR Case Management Database Administrator
 Experience designing several databases using Oracle, Access, and proprietary software
 Experience in Paycor and ADP payroll software
 Certification – Ohio Benefit Bank Counselor
 Certification – Faith and Finances Class Facilitator
 Certification – Bank On Banking Class Facilitator
 Certification – American Heart Association Heartsaver First Aid CPR AED
 Proficient in Microsoft Office Word, Excel, Powerpoint, Access, Google Docs
 Proficient in social media and Internet searches