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Denise B. Kenney's 8+ Years Retail, E-Commerce & Technology Experience
- 1. Denise B. Kenney
Seattle,WA 98026
Summary of Qualifications
Eightyears of experience incorporate retail,e-commerce,andtechnology workingindiverseareassuch
as browse developmentandtaxonomy,projectmanagement,contentriskmanagement,buying,
catalog,operations,allocation,marketing,andsales.
(BBA) Bachelordegree inBusinessAdministrationwithfocusonInternationalRelations
Strongresearchand analytical skills applicable tothe businessenvironment
Projectmanagementskillswithprovenabilitytocoordinate cross-functional projectsworking
withmultiple teamswhilebuildingandmaintainrelationships
Experience withcomplexproblemsolvingandabilityto identifyimprovement andsimplify
processes
Excellentcommunicationandinterpersonal skills,alwaysshowingpositive attitude
Abilitytothrive in anambiguous, fastpace andhigh-pressure environment
Other Skills:
Recruitingandtrainingexperience
FluencyinmostMicrosoftOffice applications
Customerservice andBusinessrelationships
Purchase orderand invoice management
Trouble Shipment
Knowledgeworkingwithmarketingande-commerce campaigns
Knowledgeof SAPsystem,Unix basedsystems,POSQuickBooks, ProClarity,Arthurandmany
otherinternal tools(bothtechnical anddatabase)
Languages:English(fluent),Portuguese (native) andSpanish(conversational)
Work Experience
Amazon.com - Seattle,WA 07/13 – present
Browse DeveloperandTaxomist
- Responsible fordevelopingbrowse structuresacrossall marketplacestoorganize ourwide selectionof
products
- Maximize productdiscoveryandprovideasuperiorexperience forcustomerswhile navigatingour
website
- Work withandmanage cross-functional projects ,buildingrelationshipswithall stakeholderstoassure
goodcommunicationandgood flowof the projects
- 2. - Data analysesof metrics,customerbehaviorandcompetitorstosupportoptimizingdecisionson
taxonomystructuresandfunctionality
- Write Booleanbasedlogictoautomate productclassification
- Helpidentifyimprovementsandautomate processes
Amazon.com - Seattle,WA 11/12 – 07/13
Risk ManagementSpecialist
- Evaluate contentof self-publisheddigital booksforrightsandappropriatenesstominimizeandavoid
customer’sdissatisfaction.
- Work efficientlywithcross-functional teamstocomplete projectswithtightdeadlines.
- Work closelywithseniormanagementtoresearchandresolve customer’sescalations
- Developandeditstandardoperational processesinbothEnglishandPortuguese(SOP)
Restoration Hardware - Corte Madera, CA 12/11 – 5/12
Merchandise Operationsand Supply ChainSupport (Contract)
- Communicatedwithvendorsonthe retrieval of productinformationandbuiltpositive vendor
relationships
- Productset-upandprice changes
- Manageda projectusinginternal andexternalsourcestogatherinformationforthe launchof the new
catalog
- Screenedandcontrol level of returnsandcomplaintsto minimizelossandincrease qualityand
customersatisfaction
- Supportedmarketingandcustomerserviceteamsbyprovidedextraproductinformationfromvendors
- Control ordersstatusto ensure on-time deliveryandcustomersatisfaction.
Bebe Stores Inc. - Brisbane,CA 06/11 –11/11
Planning& AllocationAnalyst
- Managedoverall store inventorylevelsbasedonstore capacity,seasonalityandselling curves
supportingin-store visual guides
- Managedthe basicstock replenishmentprogramsdevelopingsize level recommendations
- Developedexcel reportswhichsupportedthe allocationandmerchantteams
- Reviewedinventorylevelsandstore rankingsbydepartment,anddevelopedstrategiestooptimize
inventorywithnewreceiptsandtransfers/consolidations
- 3. - Developedandexecutednewstore inventoryallocationplanstoensure new storesopenedwith
correct inventorylevelsandmerchandisemix
- Partnered withPlanningandBuyingtomaximize sales
Sausalito Jewelers(Fine jewelry store) - Sausalito,CA 08/10 – 03/11
Marketing/SalesStrategy Consultant (IndependentContract)
- Managedonline marketingincludingwebsite,email marketingcampaigns,SEOcampaign
- DevelopedSocial Mediacampaigns, i.e.Facebook,Twitter, Yelp
- Creatededitorial forlocal magazineadvertisement
- Createdartist'sbiographycardsand businessadvertisementbrochure
Circle & Square (Fashion accessories andjewelry boutique) –SanFrancisco,CA 12/9 – 08/10
Marketing Strategy and Sales(IndependentContract)
- Plannedanddevelopedsalesstrategiesandpromotionsforthe businessincluding:in store annual
events, designer’s trunkshows, social medianetworkingandpromotions
- Workedwithnewartistsanddesignerstodeveloptheirbrandandsalesstrategies
- Negotiatedconsignmentsandpurchasingwithlocal vendors/designers
- Managedstock, data entryandreportingthroughPOS Quickooks System
Harrods Ltd. - London,UK 11/08 - 11/09
Assistant Buyer for Handbag and Luxury AccessoriesDepartment
- AssistedBuyerinquantifyingandplacingordersaswell aspreparingfiguresandsalesreports
- Handledqueriesfromvendorsandshopfloorinregardsto special orders,faultyitems,discounts,
RTVs,etc.
- Ensuredmerchandise wasdeliveredontime bychasingdeliveries&liaising withStore Distribution
- Keptshopfloorandbuyingteamup to date on deliveriesandspecial ordersaswell ashandlingtrouble
shipments
- Achievedandmaintainedatleastan80% invoice matchrate onhandbag deliveries
- Responsible fororganizingtrainingbetweenbrandmerchandisersandshopfloorteam
- Assistedwithsemi-annualsale preparation,mark-downs,price changesandstocktakesandpost stock
take queries
Education
- 4. College ofMarin – Novato,CA 09/10 - 12/10
MultimediaandSocial Networksemesterskill course
La Salle University- Barcelona,ES 08/04 – 06/08
Undergraduate Degree inBusinessAdministrationwithFocusinInternationalRelations (BBA)
PontifíciaUniversidade Católicade Goiás - Goiania,Brazil 08/98– 06/01
Undergraduate Degree BusinessAdministration
Languages
- Portuguese (Native)
- English(Fluent)
- Spanish(Advanced)