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Best Practice Early Engagement
                What works?
Pia Turcinov - Development Impacts Pty Ltd
                        www.devimp.com
What sets successful local firms apart in supplying the resources sector?
Q1




     Q2         What can be learnt from high performing suppliers?




                     How can these lessons inform other Australian firms
           Q3
                     seeking to win work in the the resources sector?




                                             Development Impacts Pty Ltd © 2013
Department of Industry Innovation
   Science Research and Tertiary
              Education
   engaged Development Impacts
  to examine current best practice
 strategies by those Australian SMEs
that are successfully supplying into the
           resources sector
                  and
  determine how these companies
engage with and meet the needs of
  project proponents and EPCMs



                                           Development Impacts Pty Ltd © 2013
Best Practice

  Actions & Commercial Strategies
    that substantially increase
 an SMEs likelihood of repeatedly
winning work in the resources sector




                                       Development Impacts Pty Ltd © 2013
Best Practice SMESs are on par or outperforming against
                           expectations when it comes to…

On Time/ On Budget                         Financial Capability

Price                                      Risk Management

Capacity to Deliver                        Tender Preparation Capability

Superior Quality                           Contract/Project Management

Superior Flexibility                       Effective Marketing

Superior Variety                           Effective Customer Service

Superior Design                            After Sales Service

QA Systems                                 Innovation

Reliability                                Deliver work on time

Technical Capability                       Focus on niche markets

Prior Experience                           Environmental Management


                                               Development Impacts Pty Ltd © 2013
Clear
                                        Capability
                                        Statement
                Access
               External                                          Strategic
                                                                 Marketing
               Support




Use Industry                                                                 Strategic links
 Networks                                                                     to Primes &
                                                                                 EPCMs
                                   Best Practice
                                       SME



   Access Tender
   writing support                                                      Innovative




                          Proactive &
                           Externally                Collaborative
                            Focused




                                                               Development Impacts Pty Ltd © 2013
Challenges, even with Best Practice!




                                                                            Tight Timelines
                                          Pre-Qualification
Knowledge & Visibility




                                                              Development Impacts Pty Ltd © 2013
“THERE IS CONTINUOUS NEED FOR BUSINESS IMPROVEMENT. THE RULES ARE
                      ALWAYS CHANGING AND WHILE OUR COMPANY MAY HAVE BEST PRACTICE
                         STATUS TODAY, IF WE ARE NOT CAREFUL ABOUT CHANGING PROJECT
                                          REQUIREMENTS, WE CAN BE EASILY DOWNGRADED”!



“Trust is really important so networking and relationship building are key”




                    “INNOVATION FOR US IS ABOUT HOW WE DO THINGS”




                                                Development Impacts Pty Ltd © 2013
Continuous Improvement

                    Access Support

                 Innovation & Diversification

              Align Commercial Skills

           Nurture Strategic Leadership Skills


        Build Strategic Networks & Alliances


    Create Sound Financial Model & Risk Profile

  Optimise Business Structures & Systems

Keep up to date with Regulatory Environment




           Development Impacts Pty Ltd © 2013
Research & Development

        Industry Accreditation

Staff Training          Industry Benchmarking


     Focus on Internal Management & Cost Control                  Best Practice

             Avoid reactive & short term approaches




                                                      Development Impacts Pty Ltd © 2013
“We need to be persistent. A lot of SMEs don’t have the systems or the
 culture, as the people who own them usually run them. These owners do
not necessarily have the skills. They need to stand back and let people who
 know what they are doing do the work. They need expertise in managing
 the risk and the commercial realities if they are to compete with overseas
                                  companies”




          “The advantage that we have as an Australian SME is that we
           understand the regulatory environment and what it takes to
                                                   operate within it.”



                                                  Development Impacts Pty Ltd © 2013
Questions
Development Impacts Pty Ltd
Creating Capacity Through Strategic Collaboration         www.devimp.com


Pia Turcinov, Director
Office:   Perth, WA
Email:    Pia.Turcinov@devimp.com
Mobile: 0432 641 951


                                           Development Impacts Pty Ltd © 2013

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Development impacts presentation for 2013 AOG conference

  • 1. Best Practice Early Engagement What works? Pia Turcinov - Development Impacts Pty Ltd www.devimp.com
  • 2. What sets successful local firms apart in supplying the resources sector? Q1 Q2 What can be learnt from high performing suppliers? How can these lessons inform other Australian firms Q3 seeking to win work in the the resources sector? Development Impacts Pty Ltd © 2013
  • 3. Department of Industry Innovation Science Research and Tertiary Education engaged Development Impacts to examine current best practice strategies by those Australian SMEs that are successfully supplying into the resources sector and determine how these companies engage with and meet the needs of project proponents and EPCMs Development Impacts Pty Ltd © 2013
  • 4. Best Practice Actions & Commercial Strategies that substantially increase an SMEs likelihood of repeatedly winning work in the resources sector Development Impacts Pty Ltd © 2013
  • 5. Best Practice SMESs are on par or outperforming against expectations when it comes to… On Time/ On Budget Financial Capability Price Risk Management Capacity to Deliver Tender Preparation Capability Superior Quality Contract/Project Management Superior Flexibility Effective Marketing Superior Variety Effective Customer Service Superior Design After Sales Service QA Systems Innovation Reliability Deliver work on time Technical Capability Focus on niche markets Prior Experience Environmental Management Development Impacts Pty Ltd © 2013
  • 6. Clear Capability Statement Access External Strategic Marketing Support Use Industry Strategic links Networks to Primes & EPCMs Best Practice SME Access Tender writing support Innovative Proactive & Externally Collaborative Focused Development Impacts Pty Ltd © 2013
  • 7. Challenges, even with Best Practice! Tight Timelines Pre-Qualification Knowledge & Visibility Development Impacts Pty Ltd © 2013
  • 8. “THERE IS CONTINUOUS NEED FOR BUSINESS IMPROVEMENT. THE RULES ARE ALWAYS CHANGING AND WHILE OUR COMPANY MAY HAVE BEST PRACTICE STATUS TODAY, IF WE ARE NOT CAREFUL ABOUT CHANGING PROJECT REQUIREMENTS, WE CAN BE EASILY DOWNGRADED”! “Trust is really important so networking and relationship building are key” “INNOVATION FOR US IS ABOUT HOW WE DO THINGS” Development Impacts Pty Ltd © 2013
  • 9. Continuous Improvement Access Support Innovation & Diversification Align Commercial Skills Nurture Strategic Leadership Skills Build Strategic Networks & Alliances Create Sound Financial Model & Risk Profile Optimise Business Structures & Systems Keep up to date with Regulatory Environment Development Impacts Pty Ltd © 2013
  • 10. Research & Development Industry Accreditation Staff Training Industry Benchmarking Focus on Internal Management & Cost Control Best Practice Avoid reactive & short term approaches Development Impacts Pty Ltd © 2013
  • 11. “We need to be persistent. A lot of SMEs don’t have the systems or the culture, as the people who own them usually run them. These owners do not necessarily have the skills. They need to stand back and let people who know what they are doing do the work. They need expertise in managing the risk and the commercial realities if they are to compete with overseas companies” “The advantage that we have as an Australian SME is that we understand the regulatory environment and what it takes to operate within it.” Development Impacts Pty Ltd © 2013
  • 12. Questions Development Impacts Pty Ltd Creating Capacity Through Strategic Collaboration www.devimp.com Pia Turcinov, Director Office: Perth, WA Email: Pia.Turcinov@devimp.com Mobile: 0432 641 951 Development Impacts Pty Ltd © 2013