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Developing Your Facebook
Channel
Topics
• What is Facebook?
• Starting with an Example
• Special Offers and Exclusive Deals
• Group Pages
• Social Plugins
• Mobile
• Location Based Services
• Summary
• Fast Facts- Digital Jungle
Defining Facebook




―Facebook is a social networking website — a
 gathering spot, to connect with your friends
and with your friends friends. Facebook allows
  you to make new connections who share a
  common interest, expanding your personal
                   network.‖
How are people using Facebook
   500 million active users worldwide

   Average user has 130 friends

   2nd most visited web site in the world 850 million
    photos, 7 million videos, and 28 million pieces of
    content are uploaded each month

   More than 95% of Facebook members have used at
    least one application built on Facebook Platform

   More than 4 million users become fans of Pages
    each day
RIM Example
Facebook Marketing Strategy
1. ENGAGE          2. DRIVE           3. ADD          4. MEASURE
                       ACTION             SCALE       • Reach
• Find and                                                - Fans
    engage                            • Leverage
    existing                                              -Mentions
                   • Provide              offline
    fans                                              •
                       applications
                                          events      Engagement
                       that enlist
                                                          -
• Host                 ambassado                          Discussions,
    discussion         rs             • Advertise         content,
    s and                                 through         reviews, and
    provide                                               posts
    useful         • Provide              existing
    resources          coupons to         media          Action
                       track                              - Contest
• Invite fans to       purchases                          entries
                                      • Add your          - Coupons
upload                                    social          redeemed
    content        • Hosts
                                          Web links       - Purchases
                       contests                           driven
• Provide              with opt-ins       to your
                                                          - Web traffic
    branded            for further        brand           driven
    digital            contact            Web site        -Application
    goods                                                 users
Before you start, The Check List
   Complete this checklist of questions to build a successful Facebook strategy for your
    brand before you jump in.

   What is the engagement value: what can you offer people that they will find
    valuable?

   Are you ready to respond to your customers and encourage them to talk about your
    brand?

   Are you ready to make a commitment beyond a campaign?

   How will your other marketing communication strategies integrate with Facebook?

   What assets - tools and content – can you leverage?

   Do you have your company behind you and resources available?

   How will you measure success?
Understanding
Facebook Features
Rewards & Discounts
Offering social followers special rewards (exclusive/early
access)
Special Offers & Vouchers
Facebook Commerce
Page Management
Global Facebook Page Management
Group Pages
Social Plugins
Social plugins let you see what your friends have liked,
commented on or shared on sites across the web
Social Plugins
Social plugins let you see what your friends have liked,
commented on or shared on sites across the web
External logins
Facebook login allows for a deeper fan engagement
experience for external websites
Making the physical, virtual
Social commerce app
Social Gaming
Location Based Services
The race to leverage location based services
Mobile Social Networking
 Making mobile more social
Mobile
Making mobile more social
Mobile
Making mobile more social
Location Based Services
Location Based Services
Location Based Services
Closing the

Facebook
Always Measure
   Facebook can be a very effective platform to develop
    engaging and innovative campaigns. However, it is always
    critical you measure your campaigns.
• Number of fans for your brand pages
• Number of brand mentions on walls
• Number of news updates x fans Ad impressions
• Number of discussion topics
• Number of wall posts on brandpage
• Number of wallposts (measured by Lexicon)
• Number and tone of reviews posted
• Amount of content or offers shared
• Video views
• Click through rates for advertisements
• Number of contest entries
• Number of applications downloaded
• Offline actions driven by coupons or special offers
• Web traffic generated
Putting It Together
Marketing in a Social World is about People. Look
for ways to connect and engage
Final Thoughts
   Every industry and vertical is going to be
    re-though in a social way.

   The real disruption is about people
    redesigning these social spaces.

   Social spaces will become the
    containers for business, home and play
Thank you

             Desmond Omovie
    desmond.omovie@capitalmediang.com

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Optimizing facebook platform

  • 2. Topics • What is Facebook? • Starting with an Example • Special Offers and Exclusive Deals • Group Pages • Social Plugins • Mobile • Location Based Services • Summary • Fast Facts- Digital Jungle
  • 3. Defining Facebook ―Facebook is a social networking website — a gathering spot, to connect with your friends and with your friends friends. Facebook allows you to make new connections who share a common interest, expanding your personal network.‖
  • 4. How are people using Facebook  500 million active users worldwide  Average user has 130 friends  2nd most visited web site in the world 850 million photos, 7 million videos, and 28 million pieces of content are uploaded each month  More than 95% of Facebook members have used at least one application built on Facebook Platform  More than 4 million users become fans of Pages each day
  • 6. Facebook Marketing Strategy 1. ENGAGE 2. DRIVE 3. ADD 4. MEASURE ACTION SCALE • Reach • Find and - Fans engage • Leverage existing -Mentions • Provide offline fans • applications events Engagement that enlist - • Host ambassado Discussions, discussion rs • Advertise content, s and through reviews, and provide posts useful • Provide existing resources coupons to media  Action track - Contest • Invite fans to purchases entries • Add your - Coupons upload social redeemed content • Hosts Web links - Purchases contests driven • Provide with opt-ins to your - Web traffic branded for further brand driven digital contact Web site -Application goods users
  • 7. Before you start, The Check List  Complete this checklist of questions to build a successful Facebook strategy for your brand before you jump in.  What is the engagement value: what can you offer people that they will find valuable?  Are you ready to respond to your customers and encourage them to talk about your brand?  Are you ready to make a commitment beyond a campaign?  How will your other marketing communication strategies integrate with Facebook?  What assets - tools and content – can you leverage?  Do you have your company behind you and resources available?  How will you measure success?
  • 9. Rewards & Discounts Offering social followers special rewards (exclusive/early access)
  • 10. Special Offers & Vouchers
  • 14. Social Plugins Social plugins let you see what your friends have liked, commented on or shared on sites across the web
  • 15. Social Plugins Social plugins let you see what your friends have liked, commented on or shared on sites across the web
  • 16. External logins Facebook login allows for a deeper fan engagement experience for external websites
  • 20. Location Based Services The race to leverage location based services
  • 21. Mobile Social Networking Making mobile more social
  • 28. Always Measure  Facebook can be a very effective platform to develop engaging and innovative campaigns. However, it is always critical you measure your campaigns. • Number of fans for your brand pages • Number of brand mentions on walls • Number of news updates x fans Ad impressions • Number of discussion topics • Number of wall posts on brandpage • Number of wallposts (measured by Lexicon) • Number and tone of reviews posted • Amount of content or offers shared • Video views • Click through rates for advertisements • Number of contest entries • Number of applications downloaded • Offline actions driven by coupons or special offers • Web traffic generated
  • 29. Putting It Together Marketing in a Social World is about People. Look for ways to connect and engage
  • 30. Final Thoughts  Every industry and vertical is going to be re-though in a social way.  The real disruption is about people redesigning these social spaces.  Social spaces will become the containers for business, home and play
  • 31. Thank you Desmond Omovie desmond.omovie@capitalmediang.com