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byThomas H. Davenport
Analysisof "APredictive Analytics Primer"
Informative Insights
Predictive Analytics
Ability to
predict the
future using
data from
the past
Predictive Analytics in Organizations
Organizations do it
everyday
Forms ofPredictive Analytics
 How much a customer will buy from the
company over time?
 Do you have a “next best offer” or product
recommendation capability? An analytical
prediction of the product or service that your
customer is most likely to buy next
 Have you made a forecast of next quarter’s
sales?
 Used digital marketing models to determine
what ad to place on what publisher’s site?
Components of Predictive Analytics
The Data
The Statistics
The Assumption
The Data
 Lack of good data is the most common
barrier to organizations seeking to employ
predictive analytics
 It’s a fairly tough job to create a single
customer data warehouse with unique
customer IDs on everyone, and all past
purchases customers have made through all
channels
 But once everything is gathered, Data is an
incredible asset for predictive customer
analytics
The Statistics
 Regression analysis in its various forms is
the primary tool that organizations use for
predictive analytics
 Analyst use the regression coefficients, the
degree to which each variable affects the
purchase behaviour in order to create a
score predicting the likelihood of the
purchase
 Voila! A predictive model is created for other
customers who weren’t in the sample
The Assumptions
 Every model has assumptions, and it’s
important to know what they are and
monitor whether they are still true
 Since faulty or obsolete assumptions can
clearly bring down whole banks and even
(nearly!) whole economies, it’s pretty
important that they be carefully examined
 Both managers and analysts should
continually monitor the world to see if key
factors involved in assumptions might have
changed over time
Relevance to Indian Managers
Why is Predictive Analytics important to a
Manager?
In order to interpret results and make
better decisions
How do Managersdo PredictiveAnalytics?
It is normally done with a lot of past
data, a little statistical wizardry, and
some important assumptions
What should the Managers question the Data
Analysts?
 Can you tell me something about the source
of data you used in your analysis?
 Are you sure the sample data are
representative of the population?
 Are there any outliers in your data
distribution? How did they affect the results?
 What assumptions are behind your analysis?
 Are there any conditions that would make
your assumptions invalid?
What is the impact of PredictiveAnalytics?
By understanding a few basics, you will
feel more comfortable working with and
communicating with others in your
organization about the results and
recommendations from predictive
analytics
Review
Even with all cautions, it’s still pretty
amazing that we can use analytics to
predict the future.
All we have to do is gather the right
data, do the right type of statistical
model, and be careful of our
assumptions
Conclusion
Analytical predictions may be harder to
generate than those by the late-night
television soothsayer Carnac the
Magnificent, but they are usually
considerably more accurate.
•
Thank You
By DheepikaC
Connect with me @ LinkedIn

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Analysis of "A Predictive Analytics Primer" by Thomas H. Davenport

  • 1. byThomas H. Davenport Analysisof "APredictive Analytics Primer"
  • 3. Predictive Analytics Ability to predict the future using data from the past
  • 4. Predictive Analytics in Organizations Organizations do it everyday
  • 5. Forms ofPredictive Analytics  How much a customer will buy from the company over time?  Do you have a “next best offer” or product recommendation capability? An analytical prediction of the product or service that your customer is most likely to buy next  Have you made a forecast of next quarter’s sales?  Used digital marketing models to determine what ad to place on what publisher’s site?
  • 6. Components of Predictive Analytics The Data The Statistics The Assumption
  • 7. The Data  Lack of good data is the most common barrier to organizations seeking to employ predictive analytics  It’s a fairly tough job to create a single customer data warehouse with unique customer IDs on everyone, and all past purchases customers have made through all channels  But once everything is gathered, Data is an incredible asset for predictive customer analytics
  • 8. The Statistics  Regression analysis in its various forms is the primary tool that organizations use for predictive analytics  Analyst use the regression coefficients, the degree to which each variable affects the purchase behaviour in order to create a score predicting the likelihood of the purchase  Voila! A predictive model is created for other customers who weren’t in the sample
  • 9. The Assumptions  Every model has assumptions, and it’s important to know what they are and monitor whether they are still true  Since faulty or obsolete assumptions can clearly bring down whole banks and even (nearly!) whole economies, it’s pretty important that they be carefully examined  Both managers and analysts should continually monitor the world to see if key factors involved in assumptions might have changed over time
  • 11. Why is Predictive Analytics important to a Manager? In order to interpret results and make better decisions
  • 12. How do Managersdo PredictiveAnalytics? It is normally done with a lot of past data, a little statistical wizardry, and some important assumptions
  • 13. What should the Managers question the Data Analysts?  Can you tell me something about the source of data you used in your analysis?  Are you sure the sample data are representative of the population?  Are there any outliers in your data distribution? How did they affect the results?  What assumptions are behind your analysis?  Are there any conditions that would make your assumptions invalid?
  • 14. What is the impact of PredictiveAnalytics? By understanding a few basics, you will feel more comfortable working with and communicating with others in your organization about the results and recommendations from predictive analytics
  • 15. Review Even with all cautions, it’s still pretty amazing that we can use analytics to predict the future. All we have to do is gather the right data, do the right type of statistical model, and be careful of our assumptions
  • 16. Conclusion Analytical predictions may be harder to generate than those by the late-night television soothsayer Carnac the Magnificent, but they are usually considerably more accurate. •
  • 17. Thank You By DheepikaC Connect with me @ LinkedIn