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Silverbullet | September 2012




GETTINGITRIGH
TTHEFIRSTTIME
  A Strategic Product Launch Plan
            For Innocent Smoothie
the innocent brief

     Launch The Innocent Smoothie Brand
                         In The Nigerian Market


                     ...and if we may add,




   “with a bang that ensures maximum   impact and
      exposure of the brand to its prospective
      customers in an engaging manner that
       engenders curiosity, trial, patronage
                   and loyalty.”
key objective
     Put the word “Innocent Smoothie” on the lips
                   of every Nigerian




      ...and the taste on every tongue or at least a thirst for the taste by:

Educating the Nigerian public about           Effectively communicating the key
    the meaning of smoothies                  benefits of the Innocent smoothie
                                                             brand

                  Creating viable platforms for consumers
                  to engage and interact with the Innocent
                              smoothie brand
quick PESTEL


P       olitical
•Policy against importation of
fruits...the health of the local
agriculture sector there becomes
                                       E    conomical
                                       •Widespread poverty and
                                       Recession...pricing and
                                       affordability are of serious
                                                                             S    ocial
                                                                             •Low level of education and
                                                                             Cultural Hesitation of Nigerians
                                                                             to be adventurous and try new
a key success factor.                  concern. Hence, Innocent              things...education of the public
                                       might consider a relative             about smoothies and effective
•Political instability especially in   price reduction as they launch        communication of its key benefits
the North where lots of the            in the Nigerian market.               becomes crucial.
Nation’s fruits are produced
...the development of                  •Inflation rate...leading to higher   •High level of Corruption...
initiatives and support for            prices.                               unavoidable compromises
existing ones to encourage                                                   will have to be made every
agriculture especially in the                                                ones in a while.
south-east-west.
                                                                             •Poor work ethics...proper
•Labour cost...minimum wage                                                  acculturation of Nigerian staff
has been increased by the                                                    before business takes off will
government and it can directly                                               be another key success factor.
affect company's cost.
quick PESTEL


T    echnological
 •Lack of adequate technological
 know-how...a balanced
 combination of training for local
                                        E    nvironmental
                                        •Growing consciousness about
                                        environmental sustainability...
                                        create a niche for itself here,
                                                                          L
                                                                          egal
                                                                          •Stiff statutory obligations to be
                                                                          observed...proper registration
                                                                          with the appropriate authorities
 hands and introduction of skilled      as it did in the UK. Hence,       like CAC, NAFDAC and so on
 expatriates is recommended.            recyclable packaging, less        should be observed to avoid
                                        waste-making machinery and        problems with the law.
 •Poor infrastructures...electricity,   environment friendly system
 transportation and so on are           should be used to operate
 crucial issues that should be          manufacturing.
 planned for.
quick SWOT


S         trengths
•Pedigree...Market leader in UK, controlling about 77.5% of the UK
smoothie market.
                                                                         W          eaknesses
                                                                         •Premium Pricing...Due to high
                                                                         cost of production accrued from
                                                                         sourcing logistics, innocent
•Product development...Rich product range which incorporates 30          smoothies entered into the
recipes that cater for a diverse market.                                 premium product class and
                                                                         therefore, remain out of the reach
•Product quality...Each smoothie is made from natural fruits precisely   of a large number of the populace,
sourced from high quality suppliers.                                     who in turn, fall into the hands of
                                                                         competition.
•Ethics...100% recycled bottles and 25 percent recycled paper for its
labels.                                                                  •Brand extension...The Innocent
                                                                         brand’s fixation on only healthy,
•CSR...Funding rural development projects in the countries where the     natural fruit products prevents it
innocent fruits come from.                                               from gaining advantages from
                                                                         penetrating other markets.
•Unique brand equity...A definite brand image which is quirky and
natural by using light-humoured communication consistent with the
brand’s values.

•Merger with Coke...This provides a wider platform to effectively
engaging target audience.
quick SWOT


O         pportunities
•Undeserved market...The segment of the Nigerian food and beverage
market that Innocent smoothie will play in is largely uncharted territory.
Innocent can hence carve a niche for itself.
                                                                             T    hreats
                                                                             •Cultural difference consideration...
                                                                             The Nigerian market is considerably
                                                                             not as developed as the UK market
                                                                             in terms of education, propensity to
•Growing health consciousness and changing attitudes...The average           be adventurous.
Nigerian consumer is becoming more enlightened and health conscious
interested in physical fitness, sound health and all round well-ness.
                                                                             •Competition...The Nigerian market
•Eco-friendly movement...The movement for environmental sustainability       is ripe with stiff competition.
is now huge globally and is beginning to sip into the Nigerian               Smoothie will therefore need to
consciousness. The Use of renewable resources will market Innocent as        emphasis its unique selling points.
eco friendly and tap into eco-friendly promotions of other such
organisations for marketing PR benefits.
                                                                             •Economic factors...Due to the
                                                                             on-going economic down turn and
•Technological advantage...Technological advancement is moving in the        declining consumer confidence
direction of significantly aiding stable levels of agricultural products
growth and maintaining operation smooth. With the new technology it          triggered by the numerous
could be easier to source for quality fruits for the innocent brands.        falsehoods of brands in the market,
                                                                             disposable income has decreased.
                                                                             A penetrative pricing strategy
                                                                             should therefore adopted by
                                                                             Innocent as it launches.
competitve landscape
The competitive landscape within the Nigerian food and beverage
industry is quite tense and populated with several brands, both
organized and unorganized, occupying various strongholds.
        Some of the key competitors within specific categories include:
  Juice Category




                                                                                                                   And more....
                                                              Chi Exotic
                       Five Alive




                                                                                                          Fumman
                                            Chivita




                                                                                               Frutta
  Soda Category




                                                                                                                   And more....
          Five Alive




                                                                                    Lacasera




                                                                                                        Fayrouz
                                                                           Sprite
                                                      Pepsi
                                    Fanta
Amstel Malta
Hollandia




                                                       Malt drinks
youghurt                                                             Five Alive



                                        Malta
                                        Guiness




               Milk drinks / Youghurt
Nutri milk
                                                                                    Health drinks / Energy drinks




                                                                     Lucozade
                                                                                                                    competitve landscape




                                        Maltina


Viju milk
And more....

                                        Malta Gold

                                        And more....

                                                                     Red Bull




                                                                     Power Horse

                                                                     And more....
consumer landscape
Though a new entrant in the Nigerian market, the projection is that the   price of
Innocent smoothies will relatively be on the high side due to such factors as,
cost of establishment, cost of production, and sourcing logistics.
Hence, the core of the target of Innocent will constitute of enlightened urban
dwelling trendy individuals who are quite busy and on the move
but who are health conscious and desire not just sound health
but all rounded wholesomeness.

However, because of its premium pricing, it will be targeted at mid   to high income
earners. Nevertheless, due to Innocent smoothie's wide product range, the target
audience is not restricted to any age bracket as it incorporates individuals of varying ages,
from children to adults.

Consumer mind set
In a market currently swamped by numerous brands parading sugar as juice; where the
knowledge of the effects of excessive consumption of sodas and energy drinks is well
known; where consumer trust has been shaken consumers will be pleased to find a new
refreshing option. They will be willing to pay value for money.
market gap
From the foregoing slides, the key market gaps that we will strive
to capitalize on include:




  Growing Health Consciousness                        Absence of brand truths
  The Nigerian consumer is becoming more              Yes the market is saturated with a wide variety
  enlightened and health conscious. They want to      of well established fruit drink brands. But we
  look and feel healthy...nobody wants to die at 40   call them imposters because they are insincere
  anymore (Oh well, at least we try to believe so).   about the compositions of the content of their
                                                      drinks (Maybe a little whistle blowing will do the
                                                      trick).
big idea



           healthy
              Is
           trendy
campaign structure and flow
               Campaign structure and flow




                                             Post-Launch
                                             sustenance
                                              campaign
                                              (on-going)

                          Launch
                         campaign
                          (1week)

  Pre-Launch
     teaser
   campaign
   (2months)
pre-launch (teaser)
The Campaign:                                  Rationale:
“What’s a smoothie? In a minute”               To educate the Nigerian market
                                               To showcase innocent and its benefit
The Idea:                                      To generate talk value
Members of the public will be challenged       To stir up curiosity
to showcase their knowledge of what a          To reward
smoothie means and what it stands for          To prepare the ground for the launch
in creative ways. Entries should come in
audio, video or any other format, but it       Media:
must not exceed 1minute. Entries will be       Television, radio, press,OOH, online advertising
uploaded tothe innocent website by             (Social media fanpages and advertising;
contestants.                                   website marketing etc)

Prize:                                         Pictures of the Fruity tower
The top 3 winners will be flown to the
UK for a tour of the Innocent fruit tower in
London.

Target:
The general public

Duration:
2months
pre-launch ad suggestion

               What’s a smoothie
                                           ?
                        ?  If you know, let us know
                                   But let us know in style

                Tell your smoothie story creatively and maybe even crazily, in just
                           1minute and stand a chance to taste London.


                                           For more info, please visit
                      http://www.facebook.com/pages/Smoothie-Innocent/1995318892
                      http://innocentdrinks.typepad.com/
                      www.innocentdrinks.co.uk
launch
The Campaign:                               Duration:
“Taste Innocent. Taste trend”               1week
“Touch and Taste Innocence”
“Health and Trendy”                         Location:
                                            Gyms, recreation centres, shopping malls,
The Idea:                                   selected hospitals and pharmacies and so on.
The campaign gets more intimate and
engaging at this point. This applies        Rationale:
the touch and feel approach to enable       To engage consumers directly
consumers have a feel of innocent           To get consumer feedback
smoothies. Innocent experience hubs         To generate talk value
will be created at selected places across   To win consumer trust
Nigeria and consumers will be invited
to come have a taste. Crucial direct
consumer feedback can be gotten on          Media:
how to improve the products for this        Television, radio, press, billboards, OOH, fliers,
market. This will end with a well           online advertising (Social media fanpages and
publicised grand launch event for the       advertising; website marketing etc)
innocent smoothie brand.

Target:
Mid to high income earners.
launch ad suggestion

                                  Indulge your taste buds


                            In nocent. Taste
                                                                            Tr
                     ste




                                                                                en
                Ta




                                                                                     d
                Wherever you see                         stop by for a taste!
                          From Monday 21st of January to Friday 25th 2013,
                  “Innocent smoothie taste hubs” will be located at the following spots


                  Shoprites centres          Silverbird cinemas            Ozone

                                             and more....


                                           For more info, please visit
                  http://www.facebook.com/pages/Smoothie-Innocent/1995318892
                  http://innocentdrinks.typepad.com/
                  www.innocentdrinks.co.uk
post-launch sustenance
The Campaign:                             Rationale:
“Be what you drink!”                      To establish a psychological connection
                                          between the brand its consumers enough to
The Idea:                                 motivate trial, purchase, repeat patronage and
Yes, nutritionists tell us that what      loyalty.
one eats and drinks impacts on how
one looks and feels about oneself.        Media:
Consuming healthy substance is no         Television, radio, press, billboards, OOH,
morejust about being health, it’s         fliers, online advertising (Social media
about the feeling of wholesomeness        fanpages and advertising; website
that it engenders; it’s now about self-   marketing etc), personal selling, direct
perception and projection; it’s about     marketing,
the mental leap, the extra bounce to
ones walk that is triggered by the        Duration:
knowledge that one is healthy.            On-going

Target:
Mid to high income earners.
post-launch ad suggestions


                     n                              k
             o u Dri
      h at Y
 Be W
                                                                                    Be What You Drink


 Be
      Ele                                                                                        Be Active
            ga n
                   t
                                                                                             100% natural and delicious
                                                                                    Innocent smoothies make it easy to do
                                                                                            yourself some good!
                                                                                              http://www.facebook.com/pages/Smoothie-Innocent/1995318892
                                                                                              http://innocentdrinks.typepad.com/
                                                                                              www.innocentdrinks.co.uk




                   100% natural and delicious
       Innocent smoothies make it easy to do
               yourself some good!
                       http://www.facebook.com/pages/Smoothie-Innocent/1995318892
                       http://innocentdrinks.typepad.com/
                       www.innocentdrinks.co.uk
Silverbullet | September 2012




Thank You

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New launch campaign 4 innocent smoothie

  • 1. Silverbullet | September 2012 GETTINGITRIGH TTHEFIRSTTIME A Strategic Product Launch Plan For Innocent Smoothie
  • 2. the innocent brief Launch The Innocent Smoothie Brand In The Nigerian Market ...and if we may add, “with a bang that ensures maximum impact and exposure of the brand to its prospective customers in an engaging manner that engenders curiosity, trial, patronage and loyalty.”
  • 3. key objective Put the word “Innocent Smoothie” on the lips of every Nigerian ...and the taste on every tongue or at least a thirst for the taste by: Educating the Nigerian public about Effectively communicating the key the meaning of smoothies benefits of the Innocent smoothie brand Creating viable platforms for consumers to engage and interact with the Innocent smoothie brand
  • 4. quick PESTEL P olitical •Policy against importation of fruits...the health of the local agriculture sector there becomes E conomical •Widespread poverty and Recession...pricing and affordability are of serious S ocial •Low level of education and Cultural Hesitation of Nigerians to be adventurous and try new a key success factor. concern. Hence, Innocent things...education of the public might consider a relative about smoothies and effective •Political instability especially in price reduction as they launch communication of its key benefits the North where lots of the in the Nigerian market. becomes crucial. Nation’s fruits are produced ...the development of •Inflation rate...leading to higher •High level of Corruption... initiatives and support for prices. unavoidable compromises existing ones to encourage will have to be made every agriculture especially in the ones in a while. south-east-west. •Poor work ethics...proper •Labour cost...minimum wage acculturation of Nigerian staff has been increased by the before business takes off will government and it can directly be another key success factor. affect company's cost.
  • 5. quick PESTEL T echnological •Lack of adequate technological know-how...a balanced combination of training for local E nvironmental •Growing consciousness about environmental sustainability... create a niche for itself here, L egal •Stiff statutory obligations to be observed...proper registration with the appropriate authorities hands and introduction of skilled as it did in the UK. Hence, like CAC, NAFDAC and so on expatriates is recommended. recyclable packaging, less should be observed to avoid waste-making machinery and problems with the law. •Poor infrastructures...electricity, environment friendly system transportation and so on are should be used to operate crucial issues that should be manufacturing. planned for.
  • 6. quick SWOT S trengths •Pedigree...Market leader in UK, controlling about 77.5% of the UK smoothie market. W eaknesses •Premium Pricing...Due to high cost of production accrued from sourcing logistics, innocent •Product development...Rich product range which incorporates 30 smoothies entered into the recipes that cater for a diverse market. premium product class and therefore, remain out of the reach •Product quality...Each smoothie is made from natural fruits precisely of a large number of the populace, sourced from high quality suppliers. who in turn, fall into the hands of competition. •Ethics...100% recycled bottles and 25 percent recycled paper for its labels. •Brand extension...The Innocent brand’s fixation on only healthy, •CSR...Funding rural development projects in the countries where the natural fruit products prevents it innocent fruits come from. from gaining advantages from penetrating other markets. •Unique brand equity...A definite brand image which is quirky and natural by using light-humoured communication consistent with the brand’s values. •Merger with Coke...This provides a wider platform to effectively engaging target audience.
  • 7. quick SWOT O pportunities •Undeserved market...The segment of the Nigerian food and beverage market that Innocent smoothie will play in is largely uncharted territory. Innocent can hence carve a niche for itself. T hreats •Cultural difference consideration... The Nigerian market is considerably not as developed as the UK market in terms of education, propensity to •Growing health consciousness and changing attitudes...The average be adventurous. Nigerian consumer is becoming more enlightened and health conscious interested in physical fitness, sound health and all round well-ness. •Competition...The Nigerian market •Eco-friendly movement...The movement for environmental sustainability is ripe with stiff competition. is now huge globally and is beginning to sip into the Nigerian Smoothie will therefore need to consciousness. The Use of renewable resources will market Innocent as emphasis its unique selling points. eco friendly and tap into eco-friendly promotions of other such organisations for marketing PR benefits. •Economic factors...Due to the on-going economic down turn and •Technological advantage...Technological advancement is moving in the declining consumer confidence direction of significantly aiding stable levels of agricultural products growth and maintaining operation smooth. With the new technology it triggered by the numerous could be easier to source for quality fruits for the innocent brands. falsehoods of brands in the market, disposable income has decreased. A penetrative pricing strategy should therefore adopted by Innocent as it launches.
  • 8. competitve landscape The competitive landscape within the Nigerian food and beverage industry is quite tense and populated with several brands, both organized and unorganized, occupying various strongholds. Some of the key competitors within specific categories include: Juice Category And more.... Chi Exotic Five Alive Fumman Chivita Frutta Soda Category And more.... Five Alive Lacasera Fayrouz Sprite Pepsi Fanta
  • 9. Amstel Malta Hollandia Malt drinks youghurt Five Alive Malta Guiness Milk drinks / Youghurt Nutri milk Health drinks / Energy drinks Lucozade competitve landscape Maltina Viju milk And more.... Malta Gold And more.... Red Bull Power Horse And more....
  • 10. consumer landscape Though a new entrant in the Nigerian market, the projection is that the price of Innocent smoothies will relatively be on the high side due to such factors as, cost of establishment, cost of production, and sourcing logistics. Hence, the core of the target of Innocent will constitute of enlightened urban dwelling trendy individuals who are quite busy and on the move but who are health conscious and desire not just sound health but all rounded wholesomeness. However, because of its premium pricing, it will be targeted at mid to high income earners. Nevertheless, due to Innocent smoothie's wide product range, the target audience is not restricted to any age bracket as it incorporates individuals of varying ages, from children to adults. Consumer mind set In a market currently swamped by numerous brands parading sugar as juice; where the knowledge of the effects of excessive consumption of sodas and energy drinks is well known; where consumer trust has been shaken consumers will be pleased to find a new refreshing option. They will be willing to pay value for money.
  • 11. market gap From the foregoing slides, the key market gaps that we will strive to capitalize on include: Growing Health Consciousness Absence of brand truths The Nigerian consumer is becoming more Yes the market is saturated with a wide variety enlightened and health conscious. They want to of well established fruit drink brands. But we look and feel healthy...nobody wants to die at 40 call them imposters because they are insincere anymore (Oh well, at least we try to believe so). about the compositions of the content of their drinks (Maybe a little whistle blowing will do the trick).
  • 12. big idea healthy Is trendy
  • 13. campaign structure and flow Campaign structure and flow Post-Launch sustenance campaign (on-going) Launch campaign (1week) Pre-Launch teaser campaign (2months)
  • 14. pre-launch (teaser) The Campaign: Rationale: “What’s a smoothie? In a minute” To educate the Nigerian market To showcase innocent and its benefit The Idea: To generate talk value Members of the public will be challenged To stir up curiosity to showcase their knowledge of what a To reward smoothie means and what it stands for To prepare the ground for the launch in creative ways. Entries should come in audio, video or any other format, but it Media: must not exceed 1minute. Entries will be Television, radio, press,OOH, online advertising uploaded tothe innocent website by (Social media fanpages and advertising; contestants. website marketing etc) Prize: Pictures of the Fruity tower The top 3 winners will be flown to the UK for a tour of the Innocent fruit tower in London. Target: The general public Duration: 2months
  • 15. pre-launch ad suggestion What’s a smoothie ? ? If you know, let us know But let us know in style Tell your smoothie story creatively and maybe even crazily, in just 1minute and stand a chance to taste London. For more info, please visit http://www.facebook.com/pages/Smoothie-Innocent/1995318892 http://innocentdrinks.typepad.com/ www.innocentdrinks.co.uk
  • 16. launch The Campaign: Duration: “Taste Innocent. Taste trend” 1week “Touch and Taste Innocence” “Health and Trendy” Location: Gyms, recreation centres, shopping malls, The Idea: selected hospitals and pharmacies and so on. The campaign gets more intimate and engaging at this point. This applies Rationale: the touch and feel approach to enable To engage consumers directly consumers have a feel of innocent To get consumer feedback smoothies. Innocent experience hubs To generate talk value will be created at selected places across To win consumer trust Nigeria and consumers will be invited to come have a taste. Crucial direct consumer feedback can be gotten on Media: how to improve the products for this Television, radio, press, billboards, OOH, fliers, market. This will end with a well online advertising (Social media fanpages and publicised grand launch event for the advertising; website marketing etc) innocent smoothie brand. Target: Mid to high income earners.
  • 17. launch ad suggestion Indulge your taste buds In nocent. Taste Tr ste en Ta d Wherever you see stop by for a taste! From Monday 21st of January to Friday 25th 2013, “Innocent smoothie taste hubs” will be located at the following spots Shoprites centres Silverbird cinemas Ozone and more.... For more info, please visit http://www.facebook.com/pages/Smoothie-Innocent/1995318892 http://innocentdrinks.typepad.com/ www.innocentdrinks.co.uk
  • 18. post-launch sustenance The Campaign: Rationale: “Be what you drink!” To establish a psychological connection between the brand its consumers enough to The Idea: motivate trial, purchase, repeat patronage and Yes, nutritionists tell us that what loyalty. one eats and drinks impacts on how one looks and feels about oneself. Media: Consuming healthy substance is no Television, radio, press, billboards, OOH, morejust about being health, it’s fliers, online advertising (Social media about the feeling of wholesomeness fanpages and advertising; website that it engenders; it’s now about self- marketing etc), personal selling, direct perception and projection; it’s about marketing, the mental leap, the extra bounce to ones walk that is triggered by the Duration: knowledge that one is healthy. On-going Target: Mid to high income earners.
  • 19. post-launch ad suggestions n k o u Dri h at Y Be W Be What You Drink Be Ele Be Active ga n t 100% natural and delicious Innocent smoothies make it easy to do yourself some good! http://www.facebook.com/pages/Smoothie-Innocent/1995318892 http://innocentdrinks.typepad.com/ www.innocentdrinks.co.uk 100% natural and delicious Innocent smoothies make it easy to do yourself some good! http://www.facebook.com/pages/Smoothie-Innocent/1995318892 http://innocentdrinks.typepad.com/ www.innocentdrinks.co.uk
  • 20. Silverbullet | September 2012 Thank You