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Content Marketing:
Harnessing the Power of Content to Develop New Business
MARKET NY EXPO
MAY 29th, 2014
sensitive and confidential
• Founded Didit in 1996. 19 years of
SEM, SEO & digital media. Campaign
Technology Maestro / MAPS.
• Written four books, 400 + columns,
350+ conferences.
• Technology ala-carte, or Technology
+ Services. You decide when and
how you need our help.
• Over 50% of clients are referrals
2007
2007, 2008, 2009
Kevin Lee – Mini Biography
sensitive and confidential
• How to identify the right kinds of content for your business
• Cost effective ways to generate content
• How content helps your SEO
• When and how to promote content via social media
• Storytelling: 140 characters through long form content
• Can you “go viral” and should you try
• When it makes sense to pay to promote content
Overview of Content Marketing
sensitive and confidential
What content do you need? Prioritize it.
• Who (is consuming the content?)
• What (are you an expert in and what are the primary
objectives of each piece of content?)
• When (is the content consumed?)
• Where (does the content reside?)
• Why (is your content good enough & important enough?)
• How (will you create this content and how can you re-use
the content?)
• How Often (will you create new content?)
• How (will everyone find, receive and consume it?)
The Content Plan
sensitive and confidential
•Long form copy
• Short form copy
• Evergreen content
• News and commentary
• Video
• Podcasts
• Webinars
• Events
• Social Media Posts
• Testimonials
Content Types
WHAT
COUNTS
CONTENTAS
?
sensitive and confidential
Personas, Demographics, Psychographics?
• Who are you generating content for?
Who is consuming your content?
sensitive and confidential
Think of Titles, too (if B-to-B)
Who is consuming your content?
sensitive and confidential
• Customers
• Prospects
• Press
• Analysts
• Influencers
• Competitors
• Channel partners
Who is consuming your content?
THINK
BROADLY
sensitive and confidential
The Sales/Purchase Funnel (in it’s new form)
relies on content at every stage.
• Social Media Content
• Content for eMail
• Site Content for each visitor type
• Content with heavy SEO objective
• Non-text content
• Offline content
Know the role(s) of each piece of content.
Have a content plan.
Who (based on buying cycle)
sensitive and confidential
Sometimes content doesn’t need to relate directly
to leads, prospects or customers
• SEO links matter. Social media worthy?
• Both interesting & of interest?
What are you an expert in?
sensitive and confidential
What is the objective of the content?
Objective of the content
sensitive and confidential
Time of day and usage.
Call To
Action?
When is the content consumed?
sensitive and confidential
Strongest locations?
Where: Think Beyond Your Site
sensitive and confidential
Participate in forums.
Where: Think Beyond Your Site
sensitive and confidential
Low quality content doesn’t do the job for anyone.
Why is your content important?
sensitive and confidential
Quality is in the eye of the beholder (and Google)
What defines high quality?
sensitive and confidential
Internal Content
• Marketing Team
• Customer service
• Executives
• Product/engineering
Content Sourcing
External Content
• Writers
• Your agency
• Customers
• Suppliers
+
sensitive and confidential
Internal content
• Do you have existing content?
• Interview everyone around the company to find out:
1. What customers hate/love
2. Issues, problems
3. Testimonials
4. Competitive strengths and weaknesses
5. Tangential areas of interest for customers
Internal Content
sensitive and confidential
External content
• Brainstorming on additional ideas
• Content type
• Content reuse
• Promotion plan
• Do the SMEs know the industry or topic area?
• Can they come in and interview you?
External Content
sensitive and confidential
However:
• Video content can be re-edited into
bite-size chunks
• Podcast edits
• Abstracts of other content or your
own content
• Social media re-use of content
residing elsewhere
Content Re-use
Google and Bing don’t like content re-use.
sensitive and confidential
Content needs to
be a priority.
• Make a content calendar
• Consider a Google
Spreadheet or Calendar
• Plan out two months ahead
• Allow for news driven content
to push evergreen content
further out.
Content Calendars
sensitive and confidential
•What content is
promotable and is it
worth promoting
heavily or less so?
• Auto-promoting?
Content Promotion Plan
Create it and they will come? Not anymore.
Didit worked with influencer Eric Enge.
sensitive and confidential
When does it make sense to pay
to amplify message?
When it’s the most interesting!
Content Promotion Plan
sensitive and confidential
Can’t think of content?
Content Curation
Consider content curation along with
commentary.
sensitive and confidential
•PR
• Social Media
• Email
• Snail Mail
• SEO
• Blogs
• Discussion groups (no spamming!)
Content Promotion Plan
PROMOTION
CHANNELS
sensitive and confidential
People don’t search in a vacuum. Media, PR and
marketing stimulate search behavior.
• When people get curious about a product,
they search.
• Brand searches spike most
• Search becomes as much a metric as it is a media
Attribution models often neglect to quantify the
impact of failure to be there in search.
Quality Score goes up when you advertise.
Search and Media Interaction
sensitive and confidential
What stimulates search in your business?
• Video
• Online Display Media / Rich Media / Gaming
• Social Media (advertising and buzz)
• Email Marketing (CRM and acquisition/advertising)
• Offline Media / Direct Mail
• Public Relations (On Good Morning America?)
Things That Drive Search Behavior
Some of these are paid media, some are
earned media. How well can you control these?
Some are your stimuli, others are your
industry/competition.
sensitive and confidential
•95% of non-brand
keyword site visitors leave
without converting during
that session.
•Worthless clicks? Or
Micro-Conversions?
How are you Defining Success?
Don’t define conversions / success too narrowly.
sensitive and confidential
Stay educated on best practices.
• Make content creation a part of daily life at your
company
• Bring in experts when needed to train and in
some cases assist
• Figure out what’s working
Conclusion
sensitive and confidential
MORE QUESTIONS?

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Content Marketing: Harnessing the Power of Content to Develop New Business

  • 1. Content Marketing: Harnessing the Power of Content to Develop New Business MARKET NY EXPO MAY 29th, 2014
  • 2. sensitive and confidential • Founded Didit in 1996. 19 years of SEM, SEO & digital media. Campaign Technology Maestro / MAPS. • Written four books, 400 + columns, 350+ conferences. • Technology ala-carte, or Technology + Services. You decide when and how you need our help. • Over 50% of clients are referrals 2007 2007, 2008, 2009 Kevin Lee – Mini Biography
  • 3. sensitive and confidential • How to identify the right kinds of content for your business • Cost effective ways to generate content • How content helps your SEO • When and how to promote content via social media • Storytelling: 140 characters through long form content • Can you “go viral” and should you try • When it makes sense to pay to promote content Overview of Content Marketing
  • 4. sensitive and confidential What content do you need? Prioritize it. • Who (is consuming the content?) • What (are you an expert in and what are the primary objectives of each piece of content?) • When (is the content consumed?) • Where (does the content reside?) • Why (is your content good enough & important enough?) • How (will you create this content and how can you re-use the content?) • How Often (will you create new content?) • How (will everyone find, receive and consume it?) The Content Plan
  • 5. sensitive and confidential •Long form copy • Short form copy • Evergreen content • News and commentary • Video • Podcasts • Webinars • Events • Social Media Posts • Testimonials Content Types WHAT COUNTS CONTENTAS ?
  • 6. sensitive and confidential Personas, Demographics, Psychographics? • Who are you generating content for? Who is consuming your content?
  • 7. sensitive and confidential Think of Titles, too (if B-to-B) Who is consuming your content?
  • 8. sensitive and confidential • Customers • Prospects • Press • Analysts • Influencers • Competitors • Channel partners Who is consuming your content? THINK BROADLY
  • 9. sensitive and confidential The Sales/Purchase Funnel (in it’s new form) relies on content at every stage. • Social Media Content • Content for eMail • Site Content for each visitor type • Content with heavy SEO objective • Non-text content • Offline content Know the role(s) of each piece of content. Have a content plan. Who (based on buying cycle)
  • 10. sensitive and confidential Sometimes content doesn’t need to relate directly to leads, prospects or customers • SEO links matter. Social media worthy? • Both interesting & of interest? What are you an expert in?
  • 11. sensitive and confidential What is the objective of the content? Objective of the content
  • 12. sensitive and confidential Time of day and usage. Call To Action? When is the content consumed?
  • 13. sensitive and confidential Strongest locations? Where: Think Beyond Your Site
  • 14. sensitive and confidential Participate in forums. Where: Think Beyond Your Site
  • 15. sensitive and confidential Low quality content doesn’t do the job for anyone. Why is your content important?
  • 16. sensitive and confidential Quality is in the eye of the beholder (and Google) What defines high quality?
  • 17. sensitive and confidential Internal Content • Marketing Team • Customer service • Executives • Product/engineering Content Sourcing External Content • Writers • Your agency • Customers • Suppliers +
  • 18. sensitive and confidential Internal content • Do you have existing content? • Interview everyone around the company to find out: 1. What customers hate/love 2. Issues, problems 3. Testimonials 4. Competitive strengths and weaknesses 5. Tangential areas of interest for customers Internal Content
  • 19. sensitive and confidential External content • Brainstorming on additional ideas • Content type • Content reuse • Promotion plan • Do the SMEs know the industry or topic area? • Can they come in and interview you? External Content
  • 20. sensitive and confidential However: • Video content can be re-edited into bite-size chunks • Podcast edits • Abstracts of other content or your own content • Social media re-use of content residing elsewhere Content Re-use Google and Bing don’t like content re-use.
  • 21. sensitive and confidential Content needs to be a priority. • Make a content calendar • Consider a Google Spreadheet or Calendar • Plan out two months ahead • Allow for news driven content to push evergreen content further out. Content Calendars
  • 22. sensitive and confidential •What content is promotable and is it worth promoting heavily or less so? • Auto-promoting? Content Promotion Plan Create it and they will come? Not anymore. Didit worked with influencer Eric Enge.
  • 23. sensitive and confidential When does it make sense to pay to amplify message? When it’s the most interesting! Content Promotion Plan
  • 24. sensitive and confidential Can’t think of content? Content Curation Consider content curation along with commentary.
  • 25. sensitive and confidential •PR • Social Media • Email • Snail Mail • SEO • Blogs • Discussion groups (no spamming!) Content Promotion Plan PROMOTION CHANNELS
  • 26. sensitive and confidential People don’t search in a vacuum. Media, PR and marketing stimulate search behavior. • When people get curious about a product, they search. • Brand searches spike most • Search becomes as much a metric as it is a media Attribution models often neglect to quantify the impact of failure to be there in search. Quality Score goes up when you advertise. Search and Media Interaction
  • 27. sensitive and confidential What stimulates search in your business? • Video • Online Display Media / Rich Media / Gaming • Social Media (advertising and buzz) • Email Marketing (CRM and acquisition/advertising) • Offline Media / Direct Mail • Public Relations (On Good Morning America?) Things That Drive Search Behavior Some of these are paid media, some are earned media. How well can you control these? Some are your stimuli, others are your industry/competition.
  • 28. sensitive and confidential •95% of non-brand keyword site visitors leave without converting during that session. •Worthless clicks? Or Micro-Conversions? How are you Defining Success? Don’t define conversions / success too narrowly.
  • 29. sensitive and confidential Stay educated on best practices. • Make content creation a part of daily life at your company • Bring in experts when needed to train and in some cases assist • Figure out what’s working Conclusion