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Digital futures 2012 conference

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Digital futures 2012 conference

  1. 1. Louise Kidney Digital Engagement Lead Government Digital Service @loulouk
  2. 2. Social media by default Louise GDS 2
  3. 3. Open policy making & Agile communications Louise GDS 2
  4. 4. Communicate with citizens where they already are Use social media to consult and engage Increase the impact of your communication Be transparent & accountable Be part of the conversation The Civil Service Code Louise GDS 9
  5. 5. Drafted using existing guidelines as basis Louise GDS 9
  6. 6. Reviewed by the community at Teacamp and on stakeholder blogs (here be dragons but the good kind)
  7. 7. Community wanted visible leadership Permission A trojan horse for culture change Protection Starting point for discussion Louise GDS 9
  8. 8. That’s not what we were delivering. So... Louise GDS 9
  9. 9. We started again based on the feedback, a vision and the design principles approach Louise GDS 9
  10. 10. Result: Crowd sourced document owned by the community Louise GDS 9
  11. 11. More importantly, open discussion across all Departments within government Louise GDS 9
  12. 12. Communicate with citizens where they already are Use social media to consult and engage Increase the impact of your communication Be transparent & accountable Be part of the conversation The Civil Service Code Louise GDS 9
  13. 13. Part II Open Agile Communications (or; trying to keep up with the cool kids) Louise GDS 14
  14. 14. The Civil Service Reform Plan Louise GDS 14
  15. 15. #bowlerhats
  16. 16. Comment is free? Louise GDS 14
  17. 17. Facebook & Twitter chats here be dragons of a different kind Louise GDS 14
  18. 18. We learned a lot Louise GDS 14
  19. 19. But most of all: listen iterate deliver listen iterate deliver listen iterate... You get the idea Louise GDS 14
  20. 20. Louise Kidney Digital Engagement Lead Government Digital Service @loulouk Image credits: Peregrinari (Flickr), puffles2010 (Flickr)

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