Operational Excellence in IoT
Launch, manage and monetize your connected services
Paul-Edouard Launay
Country Director - J...
Confidential2
Control Center
Founded in 2005 - Santa Clara, CA - 400+ people
Jasper has designed an industry-leading
IoT s...
Confidential3
Global presence with a single platform
Confidential4
2700+ Enterprises, 20+ Industries, 100+ Countries
Control Center
Confidential5
French industrial company
Project – Remote monitoring of distributed industrial sites
Enterprise BackendEnte...
Confidential6
IoT devices: from supply to end-of-life
DoA test
Inventory
Activate
Suspend for
maitenance
Retire
Confidential7
IoT Services
ORDER
TESTRETIRE
INVENTORY
DISTRIBUTE
CONNECT/S
USPEND
Billing Inactive
Limited Services
Capped...
Confidential8
Manufacturing Process Mapping
Enterprise BackendEnterprise BackendDevicesDevices Operator NetworksOperator N...
Confidential9
Usage Models Are Customized
Enterprises demand usage models unique to their business
IoT Service Plans
Custo...
Confidential10
How to perform seamless Int’l deployment ?
Roaming or local Mobile Network Operators
Confidential11
Global Expansion with low IT impact
Confidential12
Customers Are Local and Global
Enterprises want standard platforms across networks
Local and Global Custome...
Confidential13
Rapid Deployment of the connected devices
Enterprise BackendEnterprise Backend
IoT Apps
IT Systems
DevicesD...
Confidential14
IoT Services
Dynamic service needs and scale
IoT Service Needs Constantly Evolve
Innovation and scale needs...
Confidential15
Example: Eliminating Downtime, Improving Service Reliability
ABB in Sweden Customer in Mexico
Operating
wit...
Confidential16
IoT Service Delivery Chain - The Challenges
Provision
Deactivate
Policies
Diagnose Faults
Manage Carrier
In...
Confidential17
Cellular IoT Services Value Chain
Vertical IoT
Applications
Enterprise ApplicationsEnterprise Applications
...
Confidential18
Cellular IoT Solution Eco-System Players
Business
Intelligence
ERPand
CRM
Financeand
Accounting
E-commerce
...
Confidential19
Jasper Control Center streamlines IoT operations
Automation
Set-and-forget automation of entire
IoT service...
Confidential20
Thank you
And a very warm thanks to
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DWS15 Connected Things Forum - Guest Keynote - Paul-Edouard LAUNAY - Jasper

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DWS15 Connected Things Forum - Guest Keynote - Paul-Edouard LAUNAY - Jasper

  1. 1. Operational Excellence in IoT Launch, manage and monetize your connected services Paul-Edouard Launay Country Director - Jasper France www.jasper.com
  2. 2. Confidential2 Control Center Founded in 2005 - Santa Clara, CA - 400+ people Jasper has designed an industry-leading IoT service platform to help you launch, manage and monetize your IoT services on a global scale What Jasper Does
  3. 3. Confidential3 Global presence with a single platform
  4. 4. Confidential4 2700+ Enterprises, 20+ Industries, 100+ Countries Control Center
  5. 5. Confidential5 French industrial company Project – Remote monitoring of distributed industrial sites Enterprise BackendEnterprise BackendDevicesDevices Operator NetworksOperator Networks IoT Services PlatformIoT Services Platform IoT Apps IT Systems IoT Service Lifecycle iRIO SP50 • Well established CAC 40 french company • Thousands of IoT devices deployed • Factories/Sites all over the world • User of Jasper Control Center
  6. 6. Confidential6 IoT devices: from supply to end-of-life DoA test Inventory Activate Suspend for maitenance Retire
  7. 7. Confidential7 IoT Services ORDER TESTRETIRE INVENTORY DISTRIBUTE CONNECT/S USPEND Billing Inactive Limited Services Capped Usage No Services Service-Ready Billing Ready Removed From Service Billing Activated Services Activated Usage Assigned Services Managed Service Policies Business Rules Rate Plans Allowed Networks Wholesale Retail Split-Billed Control Troubleshoot IoT Service Lifecycles Vary Enterprise device deployment models are unique and complex ORDER TESTRETIRE INVENTORY DISTRIBUTE CONNECT/ SUSPEND IoT Services
  8. 8. Confidential8 Manufacturing Process Mapping Enterprise BackendEnterprise BackendDevicesDevices Operator NetworksOperator Networks IoT Serices PlatformIoT Serices Platform Continuous monitoring of manufacturing process Data ~ 200 Mbytes / SMS Sensor for pressure (Sleep/Awake) Data ~ 1 Mbytes / SMS Connected devices services differ IoT Apps IT Systems IoT Service Lifecycle
  9. 9. Confidential9 Usage Models Are Customized Enterprises demand usage models unique to their business IoT Service Plans Customized Plan OPTION 1  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ ✔ Enterprise Usage Model ✔ Customized Plan OPTION 2  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ ✔ Enterprise Usage Model Customized Plan OPTION 3  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ Enterprise Usage Model ✔ Customized Plan OPTION 4  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ Enterprise Usage Model ✔ Customized Plan OPTION 5  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ Enterprise Usage Model ✔ Customized Plan OPTION 6  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ ✔ Enterprise Usage Model Customized Plan OPTION 7  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ Enterprise Usage Model ✔ Customized Plan OPTION 8  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ Enterprise Usage Model ✔ Customized Plan OPTION 9  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ ✔ Enterprise Usage Model ✔ Customized Plan OPTION 10  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ ✔ Enterprise Usage Model Customized Plan OPTION 11  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ Enterprise Usage Model ✔ Customized Plan OPTION 12  Individual  Wholesale  Retail  Split-Billed  Time-Based  Capped Usage  Limited Usage  Pay-Per-Use ✔ ✔ Enterprise Usage Model ✔ Customizable Options SELECT OPTIONS  CREATE A PLAN  Individual  Wholesale  Retail  Service-based  Time-Based  Network-Based  One-time  Limited Usage  Pay-Per-Use  Recurring  Pooled  Other ✔ ✔ ✔ ✔ ✔
  10. 10. Confidential10 How to perform seamless Int’l deployment ? Roaming or local Mobile Network Operators
  11. 11. Confidential11 Global Expansion with low IT impact
  12. 12. Confidential12 Customers Are Local and Global Enterprises want standard platforms across networks Local and Global Customers
  13. 13. Confidential13 Rapid Deployment of the connected devices Enterprise BackendEnterprise Backend IoT Apps IT Systems DevicesDevices Operator NetworksOperator Networks IoT Services PlatformIoT Services Platform IoT Service Lifecycle IoT Services PlatformIoT Services Platform Scalability of operations and organisation
  14. 14. Confidential14 IoT Services Dynamic service needs and scale IoT Service Needs Constantly Evolve Innovation and scale needs to keep up
  15. 15. Confidential15 Example: Eliminating Downtime, Improving Service Reliability ABB in Sweden Customer in Mexico Operating within normal levels1 min. • Software updated Issue detected, network okay !! Software update push Operating normally Reactive problem response No Enterprise visibility Delayed end-user resolution High support costs !! !! !! !! • Real-time issue detection • Instant root-cause analysis • Remote, over-the-air software fix • SLAs met, revenue secured BEFOREAFTER
  16. 16. Confidential16 IoT Service Delivery Chain - The Challenges Provision Deactivate Policies Diagnose Faults Manage Carrier Interconnects Security Activate Meter Usage Rate Deliver Support Monitor Performance Billing Service Lifecycle Software Enterprise must custom develop to deploy, manage & monetize service Impractical challenge Large upfront costs Prolonged time to market Devices Networks IoT Apps / IT CRM, ERP, etc. Needdeepintegration
  17. 17. Confidential17 Cellular IoT Services Value Chain Vertical IoT Applications Enterprise ApplicationsEnterprise Applications Business Intelligence ERP and CRM Finance and Accounting E-commerce Enterprise IT Business Process Management Application Enablement Connected Asset Management IoT Services PlatformIoT Services Platform Device Management Device Management Jasper Connectivity Management NetworkNetwork 2G 3G 4G DevicesDevices Hardware Firmware Communication s Module IoT Big Data Analytics Service Policies Billing/Ratin g Diagnostics Connectivity Lifecycle Service Delivery Connectivity Management
  18. 18. Confidential18 Cellular IoT Solution Eco-System Players Business Intelligence ERPand CRM Financeand Accounting E-commerce BPM Asset Management IoTBigData Analytics Service Delivery Device Management Connectivity Management HardwareFirmware Communications Module Enterprise ApplicationsEnterprise ApplicationsIoT Services PlatformIoT Services PlatformNetworkNetworkDevicesDevices Vertical IoT ApplicationsEnterprise IT Application Enablement Device Management Connectivity Management
  19. 19. Confidential19 Jasper Control Center streamlines IoT operations Automation Set-and-forget automation of entire IoT service lifecycle • Fastest time to market • Lowest total cost • Seamless customer experience Easily configurable to fit your business needs, with zero-touch afterwards Real-time network intelligence and diagnostics to restore performance • Higher service reliability • Superior customer service • Lower customer support costs Intelligence Continuous monitoring of changing network conditions and usage conditions • Faster revenue growth Global Integrated into 20+ mobile operator groups globally Implement once, switch on your service in 100+ countries
  20. 20. Confidential20 Thank you And a very warm thanks to

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