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Stop Keyword Research!
                             Start Search Query Mining
                             Alex Cohen, Senior Marketing Manager
                             ClickEquations
                             acohen@clickequations.com | @digitalalex




© Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   1
ClickEquations: Intelligent Paid Search Platform

                                                            ClickEquations enables you to
                                                            manage all aspects of your accounts
                                                            more easily
                                                            • Campaign management with bulk
                                                              editing and easy-to-use optimization

                                                            • Powerful bid management created
                                                              with experts from the Wharton School

                                                            • Best in class analytics for advanced
                                                              and automated reporting

                                                            • And ClickEquations makes it all
                                                              easy through Segments, Adviser,
                                                              and Analyst


                               Booth 315
              © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                          2010                                                                       2
3 Critical Goals of Keyword Research


 Volume                     Competition                                             Intent




                                                                                    $$$
            © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                        2010                                                                 3
Sources & Weaknesses
   3rd Tier                                                                              Google’s Keyword
                                       ISP Data
Search Engines                                                                            Research Tool




            No Cost or                                                                   No Conversion
          Conversion Data                                                                    Data


                 © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                             2010                                                                           4
What Is A Search Query?


   Query                  Keyword/                                                 Value
                         Match Type




           © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL           5
What Is A Search Query?




           © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   6
Where Are The Search Queries?

  Google                           Bing (MSN)                                      Yahoo




           © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL           7
Search Queries in ClickEquations


All 3 Engines                                                                           Metrics




                                      Keyword &
                                      Match Type



                © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL             8
3 High ROI Ways to Use Search Queries
1. Build Out Negatives
2. Improve Keyword/Query/Text Ad Alignment
3. Promote Winners To Exact Match




                     © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                                 2010                                                        9
Find The Biggest Leaks




                        www.ClickEquations.com/Analyst



            © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   10
Find The Losers
Winners (Search Queries that convert profitably)
                                                                                                                  Last Click     Last Click        Last Click
Search Query                            Keyword                Match Type       Avg CPC Clicks Cost              Conversions      Assists          Revenue
urinary incontinence on dogs doghouse   dogs urinary           Broad             $   0.45     2 $ 0.89                       1                1   $     35.98
dog calming spray                       dog calming            Phrase            $   0.59     2 $ 1.18                       1                1   $     28.47
bravo bully sticks in bulk              bully sticks           Phrase            $   1.27     1 $ 1.27                       1                0   $     89.99
dog urinary medicine                    dogs urinary           Broad             $   0.45     3 $ 1.34                       1                1   $     29.86
wellness brand dog food                 wellness dog food      Broad             $   0.55     3 $ 1.67                       1                0   $     61.53

Losers (Search Queries that do not convert
                                                                                                                  Last Click     Last Click        Last Click
Search Query                            Keyword                Match Type       Avg CPC Clicks Cost              Conversions      Assists          Revenue
bully sticks wholesale                  bully sticks           Phrase            $   1.39      9 $ 12.67                     0                0   $        -
bone buddies bully sticks               bully sticks           Phrase            $   1.43      4 $ 5.71                      0                0   $        -
newman's own dog food                   newman's own dog       Broad             $   0.41     14 $ 5.45                      0                0   $        -
bully sticks wholesale                  bully sticks           Phrase            $   1.34      4 $ 5.35                      0                0   $        -
dog treats, bully sticks                bully sticks           Phrase            $   1.27      4 $ 5.07                      0                0   $        -
newman's own dog food                   newman's own dog       Broad             $   0.39     11 $ 4.27                      0                0   $        -

                                                     www.ClickEquations.com/Analyst




                                         © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL                                                  11
Add Negatives

                                        Daily




           © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   12
Improve Keyword/Query/Text Ad Alignment
• 2009 Porsche 911 Turbo                                                                        13
• Used Porsche Resale Values
• Porsche Cayenne SUV


                                                          Porsche




                   © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                               2010                                                        13
Improve Keyword/Query/Text Ad Alignment
• 2009 Porsche 911 Turbo                                                                        14
• Used Porsche Resale Values
• Porsche Cayenne SUV



 Porsche Cayenne          Used Porsche                                  Porsche 911




                   © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                               2010                                                        14
Identify Obviously Bad Grouping




            © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   15
Promote Winners to Exact



Winners (Search Queries that convert profitably)
                                                                                                                  Last Click     Last Click        Last Click
Search Query                            Keyword                Match Type       Avg CPC Clicks Cost              Conversions      Assists          Revenue
urinary incontinence on dogs doghouse   dogs urinary           Broad             $   0.45     2 $ 0.89                       1                1   $     35.98
dog calming spray                       dog calming            Phrase            $   0.59     2 $ 1.18                       1                1   $     28.47
bravo bully sticks in bulk              bully sticks           Phrase            $   1.27     1 $ 1.27                       1                0   $     89.99
dog urinary medicine                    dogs urinary           Broad             $   0.45     3 $ 1.34                       1                1   $     29.86
wellness brand dog food                 wellness dog food      Broad             $   0.55     3 $ 1.67                       1                0   $     61.53

Losers (Search Queries that do not convert
                                                                                                                  Last Click     Last Click        Last Click
Search Query                            Keyword           Match Type Avg CPC Clicks Cost                         Conversions      Assists          Revenue
bully sticks wholesale                  bully sticks      Phrase       $   1.39      9 $ 12.67                               0                0   $        -
bone buddies bully sticks               bully sticks      Phrase       $   1.43      4 $ 5.71                                0                0   $        -
newman's own dog food                   newman's own dog Broad         $   0.41     14 $ 5.45                                0                0   $        -
bully sticks wholesale                  bully sticks      Phrase       $   1.34      4 $ 5.35                                0                0   $        -
dog treats, bully sticks                bully sticks www.ClickEquations.com/Analyst 4 $ 5.07
                                                          Phrase       $   1.27                                              0                0   $        -
newman's own dog food                   newman's own dog Broad         $   0.39     11 $ 4.27                                0                0   $        -


                                         © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL                                                  16
Promote Winners to Exact



                                    Exact Match
                                                  Beats
                                   Phrase Match
                                                  Beats
                                      Broad Match


            © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   17
Monthly: Find Synonyms with Microsoft Ad
Intelligence




                           Unreliable

                            Better



         Microsoft Advertising Intelligence
             (http://bit.ly/searchintel)




                  © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   18
Monthly: Find Synonyms with Google’s Keyword
Tool

                                                                                   Google Keyword Tool
                                                                               (http://bit.ly/googlekeyword)




                                    Directional




            © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL                              19
ClickEquations – Booth 315



acohen@clickequations.com                                                    www.ClickEquations.com
      484-362-1321




      @DigitalAlex                                                              www.AlexLCohen.com



                     © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL            20
Search Query Mining
                             for Gold!
                             Alex Cohen, Senior Marketing Manager
                             ClickEquations
                             acohen@clickequations.com | @digitalalex




© Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   21

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Optimize Paid Search with Search Query Mining

  • 1. Stop Keyword Research! Start Search Query Mining Alex Cohen, Senior Marketing Manager ClickEquations acohen@clickequations.com | @digitalalex © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 1
  • 2. ClickEquations: Intelligent Paid Search Platform ClickEquations enables you to manage all aspects of your accounts more easily • Campaign management with bulk editing and easy-to-use optimization • Powerful bid management created with experts from the Wharton School • Best in class analytics for advanced and automated reporting • And ClickEquations makes it all easy through Segments, Adviser, and Analyst Booth 315 © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 2
  • 3. 3 Critical Goals of Keyword Research Volume Competition Intent $$$ © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 3
  • 4. Sources & Weaknesses 3rd Tier Google’s Keyword ISP Data Search Engines Research Tool No Cost or No Conversion Conversion Data Data © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 4
  • 5. What Is A Search Query? Query Keyword/ Value Match Type © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 5
  • 6. What Is A Search Query? © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 6
  • 7. Where Are The Search Queries? Google Bing (MSN) Yahoo © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 7
  • 8. Search Queries in ClickEquations All 3 Engines Metrics Keyword & Match Type © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 8
  • 9. 3 High ROI Ways to Use Search Queries 1. Build Out Negatives 2. Improve Keyword/Query/Text Ad Alignment 3. Promote Winners To Exact Match © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 9
  • 10. Find The Biggest Leaks www.ClickEquations.com/Analyst © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 10
  • 11. Find The Losers Winners (Search Queries that convert profitably) Last Click Last Click Last Click Search Query Keyword Match Type Avg CPC Clicks Cost Conversions Assists Revenue urinary incontinence on dogs doghouse dogs urinary Broad $ 0.45 2 $ 0.89 1 1 $ 35.98 dog calming spray dog calming Phrase $ 0.59 2 $ 1.18 1 1 $ 28.47 bravo bully sticks in bulk bully sticks Phrase $ 1.27 1 $ 1.27 1 0 $ 89.99 dog urinary medicine dogs urinary Broad $ 0.45 3 $ 1.34 1 1 $ 29.86 wellness brand dog food wellness dog food Broad $ 0.55 3 $ 1.67 1 0 $ 61.53 Losers (Search Queries that do not convert Last Click Last Click Last Click Search Query Keyword Match Type Avg CPC Clicks Cost Conversions Assists Revenue bully sticks wholesale bully sticks Phrase $ 1.39 9 $ 12.67 0 0 $ - bone buddies bully sticks bully sticks Phrase $ 1.43 4 $ 5.71 0 0 $ - newman's own dog food newman's own dog Broad $ 0.41 14 $ 5.45 0 0 $ - bully sticks wholesale bully sticks Phrase $ 1.34 4 $ 5.35 0 0 $ - dog treats, bully sticks bully sticks Phrase $ 1.27 4 $ 5.07 0 0 $ - newman's own dog food newman's own dog Broad $ 0.39 11 $ 4.27 0 0 $ - www.ClickEquations.com/Analyst © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 11
  • 12. Add Negatives Daily © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 12
  • 13. Improve Keyword/Query/Text Ad Alignment • 2009 Porsche 911 Turbo 13 • Used Porsche Resale Values • Porsche Cayenne SUV Porsche © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 13
  • 14. Improve Keyword/Query/Text Ad Alignment • 2009 Porsche 911 Turbo 14 • Used Porsche Resale Values • Porsche Cayenne SUV Porsche Cayenne Used Porsche Porsche 911 © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 14
  • 15. Identify Obviously Bad Grouping © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 15
  • 16. Promote Winners to Exact Winners (Search Queries that convert profitably) Last Click Last Click Last Click Search Query Keyword Match Type Avg CPC Clicks Cost Conversions Assists Revenue urinary incontinence on dogs doghouse dogs urinary Broad $ 0.45 2 $ 0.89 1 1 $ 35.98 dog calming spray dog calming Phrase $ 0.59 2 $ 1.18 1 1 $ 28.47 bravo bully sticks in bulk bully sticks Phrase $ 1.27 1 $ 1.27 1 0 $ 89.99 dog urinary medicine dogs urinary Broad $ 0.45 3 $ 1.34 1 1 $ 29.86 wellness brand dog food wellness dog food Broad $ 0.55 3 $ 1.67 1 0 $ 61.53 Losers (Search Queries that do not convert Last Click Last Click Last Click Search Query Keyword Match Type Avg CPC Clicks Cost Conversions Assists Revenue bully sticks wholesale bully sticks Phrase $ 1.39 9 $ 12.67 0 0 $ - bone buddies bully sticks bully sticks Phrase $ 1.43 4 $ 5.71 0 0 $ - newman's own dog food newman's own dog Broad $ 0.41 14 $ 5.45 0 0 $ - bully sticks wholesale bully sticks Phrase $ 1.34 4 $ 5.35 0 0 $ - dog treats, bully sticks bully sticks www.ClickEquations.com/Analyst 4 $ 5.07 Phrase $ 1.27 0 0 $ - newman's own dog food newman's own dog Broad $ 0.39 11 $ 4.27 0 0 $ - © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 16
  • 17. Promote Winners to Exact Exact Match Beats Phrase Match Beats Broad Match © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 17
  • 18. Monthly: Find Synonyms with Microsoft Ad Intelligence Unreliable Better Microsoft Advertising Intelligence (http://bit.ly/searchintel) © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 18
  • 19. Monthly: Find Synonyms with Google’s Keyword Tool Google Keyword Tool (http://bit.ly/googlekeyword) Directional © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 19
  • 20. ClickEquations – Booth 315 acohen@clickequations.com www.ClickEquations.com 484-362-1321 @DigitalAlex www.AlexLCohen.com © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 20
  • 21. Search Query Mining for Gold! Alex Cohen, Senior Marketing Manager ClickEquations acohen@clickequations.com | @digitalalex © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 21