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A STUDY
                                             ON
   “The perception of school management of schools of Allahabad

                     towards smart classroom education”




                                Helix Technology Solutions
                              Submitted in partial fulfillment of


          POST GRADUATE DIPLOMA IN MANAGEMENT (PGDM-MKTG.)


                                        Submitted by
                                        Richa Gaur
                                          (M4-34)

                                    Under the guidance of

    Mr. Madhusudan Kota                                                 Ms. Rohini Gajbhiye
Assistant Professor (Marketing)                                     Sales Planning & Control team
 Siva Sivani Institute of Management                                 Helix Technology Solutions




                 Siva Sivani Institute of Management
                                              1
DECLARATION


This project entitled “A study on the perception of school management of schools of Allahabad
towards smart classroom education”, in Helix Technology Soutions, is a benefited work done by
me in partial fulfillment of my PGDM(Marketing) course Management from Siva Sivani Institute
of management, Secunderabad.


I further state that this report entirely stand original in its concepts ideology and genuine in its
presentation.


I declare that this report has not been submitted to any other University/Institute for the award
of any Degree/Diploma.




                                                               Richa Gaur
                                                               PGDM(Marketing)-2009-11
                                                              Siva Sivani Institute of Management,
                                                              Secunderabad




                                                 2
ACKNOWLEDGEMENT

I take this opportunity to thank all, whose able guidance and kind co-operation helped me to
complete my internship & study on “the perception of school management of schools of
Allahabad towards smart classroom education in Allahabad” successfully.
I am particularly indebted to Mr. Mohan Saripalle, for providing me the opportunity and
complete guidance to do this project. He always extended his cooperation and provided me with
valuable information regarding the organization in spite of his very busy schedule.
I would like to thank and express my gratitude towards Ms. Rohini Gajbhiye (Sales Planning &
Control team) my project Guide, who has been a constant source of inspiration and
encouragement for me during this project
I extend my sincere gratitude to my Head of Department(Marketing) Dr. M. Anil Ramesh, for
giving me the privilege to do the Summer Internship Program. I am greatly obliged to my
Faculty Guide Mr. Madhusudan Kota (Assistant Professor, Marketing) for his complete
guidance and also for his valuable insights on the project.
Last but not the least, I would like to extend a special word of thanks to all my well-wishers for
giving me a helping hand whenever needed and for making the project a success.


Place:                                                                                Signature
Date:                                                                                 Richa Gaur




                                                3
4
CONTENTS

Chapter – 1                                        2-9

1.1Introduction                                      3

1.2Significance of the Study                         3

1.3Objectives of the study                           4

1.4Literature Review                                 4


Chapter – 2                                       10 - 19

2.1Industry Profile                                 11

2.2Company Profile                                  13


Chapter-3                                         20 - 23

3.1Research Methodology                              21

3.2Research Design                                   21

3.3Sample Profile                                    21

3.4Tools and Methods Data Collection                 22

3.5Limitations                                       22


Chapter 4                                         24 - 48
4.1 Data Analysis                                    25


Chapter-5                                         49 - 51

5.1Interpretation and Findings                       50


Chapter-6                                         52 - 53
6.1 Recommendations and Discussions                  53


Bibliography


Annexure
                                          5
ABSTARCT



The entire project work aims to do an analysis on “The perception of school management of
schools of Allahabad towards smart classroom education” and to understand market
opportunities in the major private projects in the Allahabad. This project gives an overview of
what the schools are expecting from Helix Technology Solutions in the software solution section
along with their incurred cost, like the features and other things. And also it gives the overview
of the whole Software solution product market in Allahabad. This project will help the
organization to understand the positioning of the rivals companies and help to expand their
business in this area by providing them the market review of the selected area and it will help to
easily inter in Allahabad market.




                                                6
CHAPTER - 1




     7
1.1 INTRODUCTION


Technology has come to stay in our lives. It is no longer restricted to being something that is invented
in isolation in a laboratory. Instead, it has become a way of life. The influence exerted by technology
has been so widespread that now it is almost impossible to name a field where it is not being put to
use.


Last few years, the impact of technology is influencing in all sectors from industries to
elementary education. There has been a spectacular development in the use of E-learning in the
past few years, and consequently, computer-mediated communication has attracted more
attention.


E-learning, which employs electronic media as part of delivery system and encompasses diverse
learning strategies and technologies including computer based learning, web based learning,
virtual classrooms, and digital collaborations. Its cost effectiveness, flexibility of learning
anytime anywhere, uniform delivery to all users reducing chances of misinterpretations,
promotion of team learning & discussion, and easy access to global community, has given it a
competitive edge over the traditional method of learning. The distinctive features of E-learning
are making it more popular around the globe.


E-Learning is present in different forms. The most modern type of e-learning followed today is
smart classroom education. Schools are readily implementing this system to modernize the
method of teaching in the school. The concept of smart classrooms does not completely do away
with the traditional method of teaching. Rather it seeks to club the use of technology with
conventional methods. The resultant product is a harmonious blend of the modern and the traditional.
For instance, the teacher while teaching a lesson on volcanoes will supplement the information given
in books by showing a video of how a volcano erupts.


1.3 SIGNIFICANCE OF THE STUDY


       a) This Study helps to identify the other major market players in the E-learning Industry.


                                                   8
b) This Study helps to know about the entire E-learning Industry in India.

     c) The Study limelight the important factors for selecting the E-learning solutions by the
          school.

     d) Brings out the importance of E-learning solutions in schools.

     e) The Study aims to find the growing opportunities for E-learning solutions in schools of
          Allahabad.

     f)    It identifies the importance of E-learning in schools of Allahabad and, examine the
          impact of some variables such as Infrastructure, School Fees on implementing E-
          learning solutions towards the growing opportunities.



1.4 OBJECTIVES OF THE STUDY


     a) To find how many schools (school management) are aware of smart class technology.

     b) To find how many schools have smart class solution.
c)        To determine whether installing smart class solution in schools will enhance the result
          of the student.
     d) To determine what factors of smart class technology attracts schools towards it.

     e) To find out the reason of slow acceptance of smart class solution in the school.



1.5 LITERATURE REVIEW


Before discussing about the smart classrooms, we should know about the e-learning as smart
classroom solutions are the type of e-learning solution.


1.5.1 Definition of E-Learning


E-learning is the acquisition and use of knowledge distributed and facilitated primarily by
electronic means. This form of learning currently depends on networks and computers, but
                                               9
will likely evolve into systems consisting of a variety of channels (e.g., wireless, satellite),
and technologies (e.g., cellular phones, personal digital assistants) as they are developed
and adopted.


E-learning can take the form of courses as well as modules and smaller learning objects. E-
learning may incorporate synchronous or asynchronous access and may be distributed
geographically with varied limits of time.


1.5.2 Evolution of E-Learning


E-Learning models are the most preferable mode of education in all parts of the globe. The
foot prints of E-learning models are traced, it shows that the influence of E-learning models
was used for first correspondence programs in the U.S. at Pennsylvania State University in
1892. They started this service to provide the education access to rural areas. In later years,
the correspondence model is changed into a better education program by using the
technology.


In 1920’s and 1950s, they started to broadcast the course lessons through radio medium.
Due to the advancement of computer and networking technologies are providing a diverse
means to support learning in a more personalized, flexible, portable and on-demand
manner. These radical and sweeping changes in learning needs and technology have
catapulted a revolutionary transition in modern learning tools in the backdrop of the
internet, commonly referred to as E-learning.
The History of e-Learning


Instructor-Led Training Era (Pre 1983)
Before computers were widely available, instructor - led training. ILT was the primary training
method. ILT allowed students to get away from the office to focus on their studies and to interact
with their instructor and classmates. However, ILT usually meant high costs and downtime
during office hours leading training providers to search for a better way to train.



                                                 10
Multimedia Era - (1984 to 1993)
Windows 3.1, Macintosh, CD-ROMs, PowerPoint marked the technological advancement of the
Multimedia Era. In an attempt to make training more transportable and visually engaging, CT
courses were delivered via CD-ROM. The anytime, anywhere availability of CD-ROM also
provided time and cost savings that the instructor-led training (ILT) could not and helped to
reshape the training industry. Despite the benefits the CD-ROM courses lacked instructor
interaction and dynamic presentation making the experience somewhat less than satisfying and
slower and less engaging for students.


Web Infancy - (1994 - 1999)
As the Web evolved, training providers began exploring how this new technology could improve
training. The advent of email, Web browsers, HTML, media players, low fidelity streamed
audio/video and simple Java began to change the face of multimedia training. Basic mentoring
via email, intranet CBT with text and simple graphics, and Web-based training with low quality
intermittent              deliver               Web                costs                emerged.


Next Generation Web - (2000 - 2005)
Technological advance including Java/IP network applications, rich streaming media, high-
bandwidth access, and advance Web site design - are revolutionizing the training industry. Today,
live instructor led training (ILT) via the Web can be combined with real-time mentoring,
improved learner services, and up-to-date, engaging "born on the web" content to create a
highly-effective, multi-dimensional learning environment. Today, organizations must empower
the worker with just-in-time learning thus the power of mobile solutions with PDA's and cell
phones are a solution whose time has come. It has been estimated that there will be more mobile
devises in the year 2005 than there will be integrated desktops. These sophisticated
training solutions provide even greater cost savings, higher quality learning experiences and are
setting    the     standards        for   the    educational standards     of     the     future.




                                                11
1.5.3 Smart Classrooms


Smart Classrooms are technology enhanced classrooms that foster opportunities for teaching and
learning by integrating learning technology, such as computers, specialized software, audience
response technology, networking, and audio/visual capabilities.
The purpose because of which this technology emerged was basically to improve the teaching
and learning both. Other reasons supporting the technology are:
   •   To develop a learning environment that utilizes technology that will enhance research-based
       instructional strategies
   •   To develop the skills and confidence in teachers to use technology to change their students'
       learning experiences
   •   To document the successes and challenges of technology integration with research-based
       instructional strategies
   •   To document and disseminate information about the observed changes in the teacher, students and
       learning environment
   •   To identify the most valued technology solutions in a classroom and develop the classroom model
       for implementation in the remaining classrooms throughout the district.
1.5.4 Implementation Barriers for Smart Classrooms Solutions


   Several barriers to the implementation of e-learning had previously been identified in
   the literature. The examples are:
        1.     Increased time commitment (workload) for academic staff.
        2.     Development time
        3.     Delivery time.
        4.     Lack of strategic planning and visions.
        5.     Lack of training in technological developments.
        6.     Lack of support for pedagogical aspects of developments.
   •Lecturers’ lack of time. Mainly it is related to preparing the e-course and adjusting
   existing courses into e-course format.
   •Learning materials and time management. In case of ordinary learning situation,
   the planning and time management is being done for the student by curriculum
                                                  12
administration department. But in case of e-learning course, the student himself /herself
   has to take active role in it and that necessitates much more self- discipline and
   becomes one of the major issues why students drop e-courses.
   •Loss of “teacher’s aura” and possibility of discussion. Some special subjects (e.g.
   social science, Moral etc.) require a lot of discussion and quick feedback and that
   makes the notion of turning these courses into full-fledged e-courses highly
   questionable. Blended learning offers solution: lectures in virtual environment,
   seminars, and practical assignments in class room – in face-to-face environment.
   •Technology. The technology issues followed two main themes: hardware problems
   with the school’s network server and Internet bandwidth issues.
   •Lack of face-to-face communication. Some younger students expressed regret that
   they were not able to sit in math class with their peers.
   •Comparison to regular courses. Some students felt that their on-line course work
   was more difficult than the work their peers in normal regular school were doing.
   Others said that they felt their Cyber School courses took more time than that of their
   peers in regular courses. One had also remarked that there was a drop in his math score
   in the on-line school compared to what he had obtained in a regular course the previous
   year.
1.5.5 Past Researches
   1. Smart Classroom: Enhancing Collaborative Learning Using Pervasive Computing
      Technology (Stephen S. Yau, Sandeep K. S. Gupta, Fariaz Karim, Sheikh I. Ahamed,
      Yu Wang, and Bin Wang):

      In this paper, author have presented the details of Smart Classroom, which facilitates
      collaborative learning. It is designed to increase the level and quality of collaboration
      between students and instructor in a classroom. Functionalities of Smart Classroom
      including an example course were described. Author says that implemented different
      functionalities of Smart Classroom is already implemented, now features must be added
      to the technology, like mobile technology etc.
   2. A Comparative Study Of Schools With And Without Smart Classrooms In Relation
      To Achievement Motivation Of Students (Amritbir Kaur):


                                                13
The researcher in this paper talks about the importance of smart classroom with reference
   to the achievement motivation. Since there is a usage of a larger number of senses in this
   technique than is there in case of traditional teaching, therefore a large percentage of
   students in school with smart classrooms are highly motivated towards achievement. The
   students studying in schools with smart classrooms are better motivated to achieve more
   and more in life. The Computer Assisted Instruction is more effective than the traditional
   method. The retention is higher when taught through Computer Aided Instruction as
   Support System. She says that the schools must try to integrate the innovations coming
   up in the field of education (like that of smart classroom) with the traditional teaching, as
   much as possible, to make the teaching learning process more effective.


3. The Smart Classroom versus Traditional Classrooms: What the students are saying
   (Tornabene):
   For the study author took the feedback of students. For the purpose he considered two
   classrooms, one equipped with smart class technology, and the other a normal traditional
   classroom. Most student preferred classroom with smart technologies. Student had no
   problem in studying for extra hours in the classroom as the real time experience was
   obtained in the smart classrooms. It attracted them, they dint feel any distraction while
   studying there. Therefore author says that since the technology is present and it is
   gathering attention of students and helping them to better understand the topic then such
   kind of technology should be implemented by schools and technology




                                            14
CHAPTER - 2




2.1 Industry Profile



                       15
India is fast emerging as an E-learning hub, because of its ability to provide a large pool of a
highly educated workforce. There are a number of other potential factors for IT outsourcing in
India, such as cost-efficiency, quality, technical support and a growing economy. In that context
education is costly and moving ahead for higher education is even costlier, so major portion of
masses remain uneducated and lot many learners have to quit their education half way. With fast
growth of Internet, technology and multimedia the world has come closer and provided us with
numerous benefits over the older technologies and learning techniques, maintaining learner's
interest and providing extensible, rich learning experiences with integration of physically
objects. Over time, professionals of the e-learning industry and their clients saw the need for
cost-effective solutions. Thus, the developed solutions are cost-effective, as compared to other
developed nations and also assure the same level of quality. A number of companies in India
possess quality certifications such as ISO and SEI-CMM and meet international standards.
The late 90s is when the eLearning Industry came into focus and attracted a lot of investments in
the Western Countries. From 2000 - 2008, the eLearning Industry grew ten-fold globally.
Indian E-learning industry employs about 11,000 people and total revenue is estimated at $316
millions. Domestic E-learning industry is about 10% of the total industry size and stands at
around $30 million
E-learning has attained a tremendous growth since 2000 and it has always continued to attract
companies to enter the market. Some e-learning companies focus on diversified target segments
and a few players focus on a specific e-learning sector.
The following is a list of some prominent e-learning companies in India:
   a)   NIIT Technologies was set up in 1981 to provide training solutions for IT industry and
        now it has clients across 40 countries. This company is a pioneer in Indian e-learning
        industry and provides specialized learning solutions for corporations, government sectors,
        colleges, schools, and individuals. NIIT acquired ElementK, a leading US-based e-
        learning company, which provides a tailored catalogue of courses to corporate clients
        across the globe.
   b) IBM India has a well established Learning Development division and has thousands of e-

        learning experts located in 55 countries across this globe.
        In India, they have-learning development centers at Delhi, Kolkata, Mumbai, Chennai,
        Bangalore, Pune, Gurgaon, Noida, and Hyderabad. IBM has also setup a Knowledge

                                                 16
factory at its Bangalore location to analyze the external and internal training requirements
     and provide innovative-learning solutions.
c)   Tata Interactive Systems (TIS) is part of the Tata Group and was started in the year 1990.
     This company had a steady growth over years and has around 600 multi-disciplinary
     specialists today across the globe. With 19 years of experience, this company has
     established its presence worldwide and has developed e-learning content across 1500
     projects to cater corporate, education, and government sectors.
d) Skillsoft is an Ireland based leading provider of e-learning products and has a center

     established at Bangalore. SkillSoft's Books24x7 is one of the largest online, on-demand
     book resources with more than 20,000 titles. It provides on-demand e-learning and
     performance support solutions to global destinations and local Indian clients in key cities
     of India, such as Mumbai, Bangalore, Delhi, and Hyderabad.
e)   Sify E-learning was formed in December 2000 and in India it has office locations at
     Chennai, Delhi, Mumbai, and Bangalore. With eight years of experience in this domain,
     Sify e-learning has developed over 5000 hours training so far and it focuses more on the
     corporate sector.
f)   Lionbridge India has set up development centers at Mumbai and Chennai, and employs
     highly skilled engineering and content development teams. Apart from e-learning
     services, this company also provides translation and localization services. This company
     has opened a translation institute in India, Aksharmala, to provide professional translation
     services for Indic languages.
g) Educomp Solutions was incorporated in September 1994. This Delhi-based education

     company is the largest provider of technology education and learning services for the K-
     12 market in India. It serves approximately eight million students worldwide and
     employs around 4000 employees. It also provides online tutoring services since 2005.
h) Tutorvista was founded in 2005 at Bangalore. This company provides 24x7 personalized

     online tutoring services to students from K12 to graduate level across the globe. It has
     around 1500+ online tutors from various cities in India.
i)   GurukulOnline headquarted in Mumbai is one of the largest providers of online library
     courses and over the years has developed around 5000 hours of learning content across
     16 industry domains.

                                             17
j)   Harbinger Knowledge Products is a part of Harbinger Group and serves customers across
        45 countries, including India. This company has its corporate headquarters at Pune, and
        also has units established in Mumbai and US locations.
   k) HCL is one of the leading offshore e-Learning service providers and offers services that

        range right from Consulting to Courseware Authoring & Management, providing
        professional servicing around Learning Management Systems (LMS) and collaborative
        learning for market segments spanning Publishers, Universities and Corporate Groups.
Apart from these major players, there are several smaller companies in this segment, which play
a powerful role in developing innovative e-learning solutions to the domestic and international
market.


2.2     Company Profile
Helix Technology Solutions


2.2.1 Mission


Organization’s mission is to become the most respected source of learning and teaching solutions
for the education markets in India and worldwide


2.2.2 Vision
Organization’s two fold vision:
1. Create original and sustainable learning and teaching solutions
2. Promote human excellence by contributing our best to the education sector in India and abroad




2.2.3 Helix Values
At Helix, values are more than words. Values are Helix guiding principles. Values of the
organization are:
   •    Passion for innovation
   •    Commitment to quality
   •    Inspiring leadership
                                                18
•   Performance and Excellence
Helix is a technology-based education company involved in developing diverse educational
products that aid the educational process. The essence of Helix lies in its technology, talent and
domain expertise.
2.2.4 Technology
World class technology, sophisticated learning management tools and effective content
management systems are used to develop our e-Learning products. They make extensive use of
technology to provide the best possible learning experience.
2.2.5 Talent
Helix’s most prized possession is their talented human capital. Experience, expertise and
enthusiasm are the key elements of their staff. They have the best in class teams of academicians,
subject matter experts, instructional designers, software programmers, content editors, content
writers and graphic artists who can transform ideas into innovative products.
Domain Expertise
The reason behind Helix success is their emphasis on understanding and analyzing the real needs
of the learner. Be it the keen grasp of student mindset, learning habits, instructional design
philosophy or wide knowledge base, Helix has the highest quality of domain expertise.
2.2.6 Products
Helix is focused on making the total learning experience interesting, practical and intuitive for
everybody. These products are developed by technologists as well as educationalists with
multiple years of experience in education field.
   a) LearnNext

LearnNext is a computer based learning system to study the CBSE syllabus from home. With
LearnNext, a student is assured of the latest CBSE course material.
LearnNext has focused on making it easier for you to understand complex topics, problems and
theorems with the aid of animations and easy to understand voice-overs. Forget about spending
time trying to figure out those confusing explanations in your textbooks. Our interactive
solutions will help you learn fast and learn better.
LearnNext offers:
   a) Highly interactive, easy to use & effective course content with audio-visuals to
       understand complicated concepts.
                                                   19
b) CBSE Class VI to X Science (Physics, Chemistry, Biology) & Mathematics syllabus
   c) Convenience and the ability to learn at any place and any time - without Internet
   d) Solved NCERT Exercises contain videos of Maths & Science exercises in NCERT
       textbooks solved by a teacher.
   e) Over 250 lessons explained with audio-visual course content, solved examples &
       experiments
   f) Lesson wise revision tests at the end of every lesson with key and explanation
   g) An 'Ask the Teacher' feature for personalized doubt clarification
   h) Lessons Tests, Chapter Tests & Model Tests per subject to prepare you better for the
       exams
   i) Affordably priced: costs a fraction of the private tuition costs
   j) Above all, Learning - a happy experience with LearnNext




   b) Teachnext

TeachNext is the most innovative and simplest product that is easy to setup, use and maintain. It
comes with complete content in a box and is operated with a remote.
Benefits:
   a) TeachNext is as simple as using a Television with a stop, start and forward button. No
       long training or practice required
   b) All modules are as per the NCERT syllabus. TeachNext has the entire Syllabus (Chapters,
       Lessons, Experiments, Exercises, Tests) in a complete audio-visual format
   c) Lower preparation time required by teachers, as there is no need to go through content
       and take out only the relevant parts
   d) Unique lesson plan system which aids the teacher in preparation for the subject
   e) No complicated hardware systems, just one simple solution in a box.


2.2.7 Size of Business
   a) The company has already invested a sum of Rs 100 crores towards initial development of
       the products and the required technology platform.

                                                20
b) The company has planned to invest Rs 300 crores in phases in R&D


2.2.8 Market Share


   a) The market share of Helix is 2 % in just 8 months as sales process started around July-
        August.
   b) The company took 2 yrs in content development with the help of expert academicians.
   c) A team of 400 technology professionals and 60 expert academicians are currently.
        Working towards conceptualizing and enhancing the new suite of products, scheduled to
        be completed within two years.
2.2.9 Organizational Structure




2.2.10 Swot Analysis


                  Strengths                                            Weakness


   a) Well experienced IIT & IIM Alumini           a) As a new organization taking time to setup

   b) Experienced sales team                       b) Late entrant

   c) Teachnext box, classroom solution            c) Products available according to CBSE
        being one of the quality product in           syllabus only.
        market

   d) User –friendly classroom solution

   e) Pan India presence

   f)   Deeper penetration

   g) Best hardware




                                              21
Opportunities                                            Threats



a) Huge untapped market                             a) Competitors being in market from many
                                                       years
b) Announcement of ICT policies
                                                    b) Competitors being the Brand name, doing
c) Growing Education Sector
                                                       unprofitable business to defeat Helix.
d) Young India
                                                    c) Entrance of international company like HCL

                                                    d) Government aided schools




2.2.11 Company Positioning
Since Helix Technolgy solutions is new company,it started its operation in month of August
2009.It was in this sector for past 3 years but it was in only busy in R&D and content
formulation.It came up with LearnNext variant which is a student based solution.The full
marketing and sales of its three variant stared in month of september 2009 only.In last 7 months
of operations it has more than 1000 schools signed or in process of signing of agreement.


2.2.12 Strategies Used By Helix


   a) School contact programme: it is being done in the schools, demo CDs are provided to
       students ,mainly related to Learnnext

   b) Diwali greeting cards: it was sent to all the C.B.S.E schools across the country with the
       brochures ,got very good responses from the schools and sales also

   c) Exhibitions: they have participated in various exhibitions like word didac’09, eindia’09
       etc where we demonstrated our classroom solution and got very good response.


                                               22
d) Seminars: Time to time Helix conducts seminars in different cities where all the
   Principals are invited and the Demo is presented in front of them.

e) Gifts: New year gifts like Planner has been given to the Principals

f) Advertisement: Details of the products being posted at different educational websites.

g) Others: THE Banners/Posters/Pamphlets are other sources of positioning our Product.




                                           23
CHAPTER-3




3.1 Introduction


Research is finding something again. It is different from Discovery or Invention, it is to find the
existing facts and analysis them. So, the basic motive is to study the existing problem and tries to
find the solution, if any or try to search out for better options, if available.
Research can be defined as systemized effort to gain new knowledge. A research is carried out by
different methodologies which have their own pros and cons. Research methodology is a way to
solve research in studying and solving research problem along with logic behind them are
defined through research methodology. A Research can be done by both ways, Exploratory and
Descriptive, as per the need. Here the researcher has done descriptive research to know about the
recommendation pattern of school to their client for the Helix luminaries



                                                   24
3.2 Research Design


Research design states the whole procedure of collecting the data’s from the sample. What type
of research design has been taken or opted to complete this project worthwhile, that has been
described below. The research design consists of – selecting the sample, collecting the data’s
from those samples and most importantly the process has been taken to take those data’s from the
sample (research methodology), everything. So to submit a good project report, one’s research
design should be very properly set.
Research is designed in the way that it covers all aspects of set objectives and serves the
purposes


3.3 Sample Profile


Keeping in view the time consideration my project guide determine the size of sample, the
sample profile was survey on school present in Allahabad. The samples I have collected through
personal visit to their offices. I meet with them personally to collect the data. Large sample gives
reliable result than small sample. However, it is not feasible to target all school (there are more
than 350 school in the Allahabad city, so it’s not possible to visit every offices of school) or even
a substantial portion to achieve a reliable result. So, in this aspect selecting the sample to study is
known as sample size. Hence, for my project my sample size is 50.
Survey Methodology
For the survey face to face research method was chosen as per the requirement of the survey and
the project. In this project the target customer were Management team of school and along with
the survey a catalogue of the Helix products was to be circulated. Face to face interaction was the
best way to complete the survey for the precise data collection feedback.


3.4 Tools & Methods of Data Collection


There are two methods of data collection: Primary and Secondary method. Secondary method, in
which data is collected from pre- collected resources.


                                                  25
In this Research, Primary Data Collection method has been used. Questionnaire was made
     according to the objectives and personally interview was taken of the respondents.


     Assumptions
        1. It has been assumed that sample of 50 respondents represents the whole population
            (school).
        2. The information given by the management team of school is unbiased


     Questionnaire
     Questionnaire was designed after consulting with the project guide of the company.
     Questionnaire was in such a way that defines current status of the Industry in terms of market
     share, new ways of acquiring the new customers, and also a feedback from the current customer.
     The questions were easy to understand and also the comfort level of the target customers was
     considered.


     3.5 Limitations


     Every work has its own limitation. Limitations of this project are:-
1.           Duration of Project is not enough to make a conclusion on such a vast subject time
     constraint has become a big limitation.
2.           Changing the Mentality of school for recommending the Helix luminaries is also a
     constraint.
            3.       Difficulty in convincing the school to find the proper information.
            4.       It is a sheer challenge in getting an appointment with the school.
            5.       The Management team of school was unwilling to share their details to a
            surveyor.
            6.       Lack of awareness in modern technology that we are using now days.




                                                     26
27
CHAPTER - 4




4.1 DATA ANALYSIS


4.1.1 Awareness of Smart Classrooms


                                                     Valid    Cumulative
                              Frequency Percent     Percent    Percent
              Valid   Yes         37     74.0        74.0        74.0
                      No          13     26.0        26.0       100.0

                      Total      50      100.0      100.0


4.1.2 Aware of HELIX as a smart class solution provider


                                           28
Cumulative
                        Frequency          Percent         Valid Percent           Percent
Valid       Yes               19            38.0                38.0                   38.0
            No                31            62.0                62.0                100.0
            Total             50           100.0                100.0




4.1.3 Smart Classrooms in School


                                                                                        Cumulative
                                   Frequency         Percent      Valid Percent           Percent
        Valid        Yes               14             28.0            28.0                 28.0
                     No               36              72.0              72.0                  100.0


                     Total            50             100.0              100.0




4.1.4 Name of smart class solution provider


                                                                                              Cumulative
                                   Frequency          Percent          Valid Percent            Percent
    Valid           everonn            8               16.0                16.0                  16.0

                    educomp            8               16.0                16.0                  32.0

                    Not using         34               68.0                68.0                  100.0

                    Total             50              100.0               100.0



                                                      29
4.1.5 Reason for not employing smart classrooms



                                    Frequency     Valid Percent
Valid     smart class solution is
          very expensive               3               10

          Lack of skilled
          faculty                      8               24

          fees cannot be
          increased                    9               27


          any other reason
                                       9               40

          Total                        34             100.0




4.1.6 Name of smart class solution provider * Smart class solution makes learning easy
    cross tabulation

                                            30
name of smart
                                         Smart class solution makes learning easy    Total
class solution
  provider                              Strongly
                                        disagree    Disagree   neutral     Agree


   everonn       Count                     0           0          4          4        8
                 % within name of
                 smart class solution
                                          .0%         .0%      50.0%       50.0%    100.0%
                 provider

   educomp       Count
                                           2           0          6          0        8

                 % within name of
                 smart class solution
                                         25.0%        .0%      75.0%        .0%     100.0%
                 provider

   Not using     Count
                                           2          14         12          6        34

                 % within name of
                 smart class solution
                                         5.9%        41.2%     35.3%       17.6%    100.0%
                 provider

    Total        Count
                                           4          14         22          10       50

                 % within name of
                 smart class solution    8.0%        28.0%     44.0%       20.0%    100.0%
                 provider




                                               31
4.1.7 Name of smart class solution provider * smart class solution increases the learning
 capability of students Cross tabulation
name of smart                     smart class solution will help in fetching good marks
class solution                                        in examination                       Total
  provider                        Strongly                                     Strongly
                                  Disagree   Disagree    Neutral       Agree    Agree
    everonn          Count
                                     0           0          6            2        0         8

                    % within
                 name of smart
                 class solution     .0%        .0%        75.0%        25.0%     .0%      100.0%
                    provider

   educomp           Count
                                     0           0          2            4        2         8

                    % within
                 name of smart
                 class solution     .0%        .0%        25.0%        50.0%    25.0%     100.0%
                    provider

   Not using         Count
                                     1           9          10          11        3         34

                    % within
                 name of smart
                 class solution    2.9%       26.5%       29.4%        32.4%    8.8%      100.0%
                    provider

    Total            Count
                                     1           9          18          17        5         50

                 % within name
                                   2.0%       18.0%       36.0%        34.0%    10.0%     100.0%
                 of smart class




                                               32
4.1.8 Name of smart class solution provider * smart class technology will improve quality of
         teaching cross tabulation


name of smart                          smart class technology will improve quality of
class solution                                               teaching                            Total
provider                             Strongly                                       Strongly
                                     Disagree Disagree       Neutral    Agree        Agree
    everonn         Count
                                            0            2          2           2            2           8

                    % within name
                    of smart class
                    solution             .0%      25.0%        25.0%     25.0%        25.0%      100.0%
                    provider

    educomp         Count
                                            0            0          4           4            0           8

                    % within name
                    of smart class
                    solution             .0%          .0%      50.0%     50.0%          .0%      100.0%
                    provider

    Not using       Count
                                            2            6         12       13               1       34

                    % within name
                    of smart class
                    solution            5.9%      17.6%        35.3%     38.2%         2.9%      100.0%
                    provider

     Total          Count
                                            2            8         18       19               3       50

                    %
                                        4.0%         16.0%     36.0%     38.0%         6.0%      100.0%



                                                33
4.1.9 Name of smart class solution provider * smart class solution will help in fetching good
        marks in examination cross tabulation


name of smart                      smart class solution will help in fetching good marks
class solution                                        in examination                            Total
provider                           Strongly                                        Strongly
                                   Disagree   Disagree     Neutral     Agree        Agree
  everonn         Count
                                          0            0         6             2            0           8

                  % within
                  name of smart
                  class solution        .0%          .0%    75.0%       25.0%          .0%      100.0%
                  provider

  educomp         Count
                                          0            0         2             4            2           8

                  % within
                  name of smart
                  class solution        .0%          .0%    25.0%       50.0%        25.0%      100.0%
                  provider

  Not using       Count
                                          1            9        10         11               3       34

                  % within
                  name of smart
                  class solution      2.9%      26.5%       29.4%       32.4%         8.8%      100.0%
                  provider

Total            Count
                                          1            9        18         17               5       50

                                                34
%                    2.0%      18.0%      36.0%       34.0%        10.0%      100.0%




  4.1.10 Name of smart class solution provider * smart class solution is necessary for today’s
           competitive environment cross tabulation


name of smart                           smart class solution is necessary for today’s
class solution                                   competitive environment                        Total
provider                            Strongly                                       Strongly
                                    Disagree   Disagree    Neutral     Agree        Agree
  everonn          Count
                                           0           0          2            2            4           8

                   % within name
                   of smart class
                   solution             .0%          .0%    25.0%       25.0%        50.0%      100.0%
                   provider

  educomp          Count
                                           0           2          2            4            0           8

                   % within name
                   of smart class
                   solution             .0%      25.0%      25.0%       50.0%           .0%     100.0%
                   provider

  Not using        Count
                                           3          10        12             7            2       34

                   % within name       8.8%      29.4%      35.3%       20.6%           5.9%    100.0%
                   of smart class
                   solution
                   provider
                                                35
Total              Count
                                            3         12         16         13             6        50

                   %                    6.0%      24.0%      32.0%      26.0%       12.0%       100.0%

   4.1.11 Name of smart class solution provider * smart class technology will act as a boon for
           low performing students Cross tabulation


name of smart                          smart class technology will act as a boon for low
class solution                                        performing students                       Total
provider                             Strongly                                      Strongly
                                     Disagree   Disagree    Neutral    Agree        Agree
   everonn          Count
                                            0           2          2           4            0           8

                    % within name
                    of smart class
                    solution             .0%      25.0%      25.0%       50.0%         .0%      100.0%
                    provider

   educomp          Count
                                            0           2          4           2            0           8

                    % within name
                    of smart class
                    solution             .0%      25.0%      50.0%       25.0%         .0%      100.0%
                    provider

   Not using        Count
                                            4           9          7         10             4       34

                    % within name
                    of smart class
                    solution           11.8%      26.5%      20.6%       29.4%       11.8%      100.0%
                    Provider

Total               Count                   4          13        13          16             4       50

                                                 36
%                    8.0%      26.0%       26.0%        32.0%         8.0%      100.0%

   4.1.12 Name of smart class solution provider * smart class solution will create interest
           among students towards learning cross tabulation


name of smart                         smart class solution will create interest among students
class solution                                           towards learning                            Total
provider                              Strongly                                          Strongly
                                      Disagree    Disagree    Neutral       Agree        Agree
   everonn           Count
                                              0           0          4              2            2           8

                     % within name
                     of smart class
                     solution               .0%         .0%     50.0%        25.0%        25.0%      100.0%
                     provider

   educomp           Count
                                              2           0          0              2            4           8

                     % within name
                     of smart class
                     solution            25.0%          .0%       .0%        25.0%        50.0%      100.0%
                     provider

   Not using         Count
                                              3          13          5              8            5       34

                     % within name
                     of smart class
                     solution             8.8%      38.2%       14.7%        23.5%        14.7%      100.0%
                     provider

   Total             Count
                                              5          13          9          12            11         50

                     %                   10.0%      26.0%       18.0%        24.0%        22.0%      100.0%

                                                   37
4.1.13 Name of smart class solution provider * smart class solution will provide quality
           educational opportunity cross tabulation


name of smart                          smart class solution will provide quality educational
class solution                                                opportunity                            Total
provider                               Strongly                                         Strongly
                                       disagree   Disagree      Neutral     Agree        Agree
    everonn           Count
                                              0           2           0             6            0           8

                      % within name
                      of smart class
                      solution             .0%        25.0%         .0%      75.0%          .0%      100.0%
                      provider

    educomp           Count
                                              0           2           4             0            2           8

                      % within name
                      of smart class
                      solution             .0%        25.0%      50.0%         .0%        25.0%      100.0%
                      provider

    Not using         Count
                                              1          12          10             9            2       34

                      % within name       2.9%        35.3%      29.4%       26.5%         5.9%      100.0%
                      of smart class
                      solution
                      provider

                                                  38
Total               Count                     1            16        14            15         4            50
                    % within name
                                          2.0%        32.0%      28.0%         30.0%       8.0%     100.0%
                    of smart class

   4.1.14 Name of smart class solution provider * smart class solutions will act as a unique
          selling point for schools cross tabulation


  name of smart                         smart class solutions will act as a unique
  class solution                                  selling point for schools                 Total
                                                                              Strongly
  provider
                                      Disagree      Neutral      Agree         Agree
    everonn          Count
                                              2              0           2             4               8

                     % within name
                     of smart class
                     solution            25.0%            .0%     25.0%         50.0%             100.0%
                     provider

    educomp          Count
                                              2              0           4             2               8

                     % within name
                     of smart class
                     solution            25.0%            .0%     50.0%         25.0%             100.0%
                     provider

    Not using        Count
                                             10             12           7             5              34

                     % within name
                     of smart class
                     solution            29.4%           35.3%    20.6%         14.7%             100.0%
                     provider

  Total              Count
                                             14             12        13            11                50

                                                    39
% within name    28.0%             24.0%        26.0%       22.0%                100.0%

 4.1.15 Name of smart class solution provider * smart class will help most for the schools
           cross tabulation

                                        smart class will help most for the schools                    Total

name of smart
class solution                       unique             better        improve
provider                             selling       understand          overall        will ease
                                     point               ing           result        teachers job
  everonn           Count
                                               2                 0               6                0           8

                    % within name
                    of smart class
                    solution           25.0%                   .0%       75.0%               .0%      100.0%
                    provider

  educomp           Count
                                               2                 6               0                0           8

                    % within name
                    of smart class
                    solution           25.0%              75.0%              .0%             .0%      100.0%
                    provider

  Not using         Count
                                               8                 4              18                4       34

                    % within name
                    of smart class
                    solution           23.5%              11.8%          52.9%            11.8%       100.0%
                    provider

Total               count
                    %                  24.0%              20.0%          48.0%             8.0%       100.0%



                                                   40
4.1.16 Name of smart class solution provider * improvement in the result of student after
      implementation of smart classrooms cross tabulation


  name of smart                           improvement in the result of

  class solution                         student after implementation of

  provider                                       smart classrooms              Total

                                           Yes          no       no change
    everonn          Count
                                                 4           2             2            8

                     % within name
                     of smart class
                     solution              50.0%        25.0%       25.0%         100.0%
                     provider

    educomp          Count
                                                 4           0             4            8

                     % within name
                     of smart class
                     solution              50.0%          .0%       50.0%         100.0%
                     provider

  Total              Count
                                                 8           2             6           16

                     % within name
                     of smart class
                                           50.0%        12.5%       37.5%         100.0%
                     solution
                     provider




                                            41
4.1.17 Factors liked most in smart class solution


                                      Frequenc                     Valid      Cumulative
                                          y         Percent       Percent        Percent
         Valid         visual &
                                              11          22.0         22.0           22.0
                       audio effect
                       real time
                                              25          50.0         50.0           72.0
                       experience
                       convenienc
                                              14          28.0         28.0         100.0
                       e
                       Total                  50      100.0           100.0




4.1.18 Students passing in annual examination with or more than 60% marks before
      implementation of smart classrooms



                                                 Frequency       Valid Percent
                   Valid          26 - 50%           2               12.5
                                  51 - 75%           10              62.5
                                  76 - 100%          4               25.0
                                  Total              16             100.0




4.1.19 Students passing in annual examination with or more than 60% marks after
      implementation of smart classrooms


                                               42
Frequency    Valid Percent
                 Valid          51 - 75%            8           50.0
                                76 - 100%           8           50.0
                                Total               16         100.0




4.1.20 One-Sample Statistics



                                                                             Std. Error
                                           N        Mean    Std. Deviation     Mean
   students passing in annual
   examination with or more
   than 60% marks before
                                        16           3.13        .619          .155
   implementation of smart
   classrooms

   students passing in annual
   examination with or more
   than 60% marks after
                                        16           3.50        .516          .129
   implementation of smart
   classrooms




4.1.21 One-Sample Test




                                               43
Test Value = 0
                                                                         95% Confidence
                                                                          Interval of the
                                                                            Difference

                                             Sig. (2-       Mean
                           t       df        tailed)      Difference     Lower      Upper
students passing in
annual examination with
or more than 60% marks
before implementation
                          20.189        15         .000          3.125      2.80         3.45
of smart classrooms




students passing in
annual examination with
or more than 60% marks
after implementation of
                          27.111        15         .000          3.500      3.22         3.78
smart classrooms




                                        44
CHAPTER - 5




FINDINGS



                45
a) By referring to table no 4.1.1 it can be inferred that most of the schools surveyed are
   aware of smart classroom technology. Only 26% of the schools are unaware of this
   technology. Out of 74% of the schools which are aware of it only 38% (as on table 4.1.2
   and chart no 4.1) of the schools are aware that Helix technology is also the player in this
   smart classroom area. Therefore, it can be said that there is very less awareness about the
   Helix Technology. Schools are aware about the latest technologies coming up in the
   education industry.

b) Very less number of the schools are taking the advantage of this technology as it can be
   seen from the table no. 4.1.3. Only 28% of them have implemented this technology and
   other being deprived of it. Out of these 28% of the schools equal share is taken by both
   Everonn and Educomp smart classroom providers, as in table no. 4.1.4. It can be
   observed that there are no other player in this technology as far as Allahabad is
   concerned. This shows that high level of promotion is done in Allahabad from Everonn
   and Educomp.

c) It was found that the main reason because of which, the technology which is very
   beneficial and effective in its field, is not been implemented is that the schools do not
   have enough money for implementing it. For doing this they will need to increase the fees
   and as they say that fees cannot be increased, this shows that the students studying there
   cannot afford high fees. Therefore, 27% of the schools said that since fees cannot be
   increased that’s why they cannot employ this technology. Table no 4.1.5 and chart no 4.2
   talk about this. Around 40% of the respondents said that there are other reasons for not
   using this technology; it may be because this technology is not accessible although they
   are aware of it. Some of the schools also said that there faculties are not skilled enough
   that they can use such technologies for teaching purpose.

d) By referring to table no 4.1.15, and 4.1.17, and chart no.4.7 & 4.9 we can know the
   factors which attract the schools for smart class solutions. It provides real time experience
   which is considered as the most effective factor by the respondents, around 50% of them
   voted for this. 48% of the schools feel that it improves overall result of the school, which
   is a good attraction for the same. Also, 75% of the educomp solution users feel that it
   helps in creating a better understanding among students about the topic.

                                            46
e) The schools which are already using this technology are Educomp and Everonn. In case
   of both the customers 50% of users of each solution feel have experienced the
   improvement in result after implementation of the solution, as in table no 4.1.16 and chart
   no. 4.9. Considering table no 4.1.18, 4.1.19, 4.1.20, 4.1.21 it is observed that since there
   is significant difference between the result of the students before implementing the
   solution and that of after implementation, therefore it can be said that result of the
   students improves after implementation of this technology.




                                             47
CHAPTER - 6




RECOMMENDATIONS

                  48
a) After the complete study the entire findings show that Helix should reframe the 4P’s
   concentrating more on pricing strategy and promotions
b) Helix is giving one of the best products of smart classroom technology to the schools that
   is why they are been able to push their product in other areas of India. From the analysis
   it is seen that in spite of its good product quality schools over Allahabad are not aware of
   it, therefore better promotion activities must be carried out for the same.
c) The main problem with Helix product is that its price quite high than that of other
   providers, therefore company should concentrate on pricing strategy of the products.
d) It was observed that the schools which are already among the cream schools of Allahabad
   do not have any kind smart class technology and they are not even interested for the
   same, but the schools are growing with high pace are keen interested in these products,
   therefore Helix Technology should target these growing schools.
e) It was also observed that Everonn has captured all the Kendriya Vidyalayas of Allahabad,
   Helix should also built contract with some kind of Government aided or trust aided
   schools to capture the market.




                               BIBLIOGRAPHY



                                            49
1. Principles of Marketing (twelth edition) Philip Kotler & Gary Armstrong


2. Marketing Research- By- S.L.Gupta


3. http://www.ascilite.org.au/conferences/brisbane05/blogs/proceedings/84_Williams.pdf


4. http://knowledgemanagement.ittoolbox.com/documents/the-evolution-of-elearning-15470


5. www.helixtecsolutions.com


6. www.consumer.Helix.com


7. www.eric.ed.gov/ERICWebPortal/recordDetail?accno=ED421963


8. www.kusumatrust.org/pdf/amritbir_paper.pdf


9. www.india-reports.com/summary/eLearning_industry_india.aspx


10. www.sourcingnotes.com/content/view/486/1/


11. www.india-reports.com/.../Major-Players-e-learning-Market.aspx


12. http://74.125.155.132/scholar?q=cache:RpFwAjEml6wJ:scholar.google.com/

   +research+on+smart+classrooms&hl=en&as_sdt=2000




                                          50
ANNEXURE

   51
Perception of Schools about Smart Class Solutions



A study is being conducted by a student of Siva Sivani Institute of Management on perception of school
management of schools in Allahabad on smart class solution (e-learning solutions).
Please spare a few minutes to fill the questionnaire.


1. Are you aware of smart class solution?
   Yes                   No


2. Do you have smart class in your school?
   Yes                   No


3. If answer to question no 2 is yes then please give the name of smart class solution provider.
__________________________


4. If answer to question no 2 is “No”, then please mark the reason of not employing it.


   i.    smart class solution is very expensive
  ii.    Lack of skilled faculty
 iii.    Fees cannot be increased
                                                        52
iv.    Don’t have access to smart class solution
  v.    Any other, please mention the reason __________________________________________


5. Are you aware of HELIX as a smart class solution provider?
  Yes                      No


Please circle your responses to the following statements for question 6 to 14 ( 5- strongly agree,4-agree,3-
                                 neutral, 2-disagree, 1- strongly disagree)


6. Do you think that smart class solution makes learning easy?


                       1                                            5
           Strongly disagree        2          3         4     strongly agree


7. Do you think that smart class solution increases the learning capability of students?


                       1                                            5
           Strongly disagree        2          3         4     strongly agree


8. Do you think that smart class solution will help in fetching good marks in examination?


                       1                                            5
           Strongly disagree        2          3         4     strongly agree


9. Do you think smart class technology will improve quality of teaching?


                       1                                            5
           Strongly disagree        2          3         4     strongly agree




10. Do you think smart class solution is necessary for today’s competitive environment?


                       1                                            5
           Strongly disagree        2          3         4     strongly agree

                                                    53
11. Do you think smart class technology will act as a boon for low performing students?


                      1                                           5
           Strongly disagree          2      3           4   strongly agree


12. Do you think smart class solution will create interest among students towards learning?


                      1                                           5
           Strongly disagree          2      3           4   strongly agree


13. Do you think smart class solution will provide quality educational opportunity?


                      1                                           5
           Strongly disagree          2      3           4   strongly agree


14. Do you think smart class solutions will act as a unique selling point for schools?


                      1                                           5
           Strongly disagree          2      3           4   strongly agree


15. Which factor do you like most in smart class solution?


   Visual Effect                          Audio Effect


   Real Time Experience                   Convenience


16. How smart class will help most for the schools?


   Unique selling point                          Better understanding among students


   Improve overall result of school              Will ease teachers job




                                                   54
Please answer question 17 to 19 if you have implemented smart class solution in your school, else move
                                        to personal information


17. Is there any improvement in the result of student after implementation of smart
    classrooms?


    Yes                  No                    No Change


18. Percentage of students passing in annual examination with or more than 60% marks before
implementation of
    smart classes:


    0 – 25%                    26 - 50%                 51 – 75%                76 – 100%


19. Percentage of students passing with less than 60% marks after implementation of smart classes:


    0 – 25%                    26 - 50%                 51 – 75%                76 – 100%



Personal Information

Name of the school         _______________________________________________


Name of the respondent ________________________________________________


Designation                _______________________________________________


Gender:                    Male                    Female




                                                  55
56

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A iip report

  • 1. A STUDY ON “The perception of school management of schools of Allahabad towards smart classroom education” Helix Technology Solutions Submitted in partial fulfillment of POST GRADUATE DIPLOMA IN MANAGEMENT (PGDM-MKTG.) Submitted by Richa Gaur (M4-34) Under the guidance of Mr. Madhusudan Kota Ms. Rohini Gajbhiye Assistant Professor (Marketing) Sales Planning & Control team Siva Sivani Institute of Management Helix Technology Solutions Siva Sivani Institute of Management 1
  • 2. DECLARATION This project entitled “A study on the perception of school management of schools of Allahabad towards smart classroom education”, in Helix Technology Soutions, is a benefited work done by me in partial fulfillment of my PGDM(Marketing) course Management from Siva Sivani Institute of management, Secunderabad. I further state that this report entirely stand original in its concepts ideology and genuine in its presentation. I declare that this report has not been submitted to any other University/Institute for the award of any Degree/Diploma. Richa Gaur PGDM(Marketing)-2009-11 Siva Sivani Institute of Management, Secunderabad 2
  • 3. ACKNOWLEDGEMENT I take this opportunity to thank all, whose able guidance and kind co-operation helped me to complete my internship & study on “the perception of school management of schools of Allahabad towards smart classroom education in Allahabad” successfully. I am particularly indebted to Mr. Mohan Saripalle, for providing me the opportunity and complete guidance to do this project. He always extended his cooperation and provided me with valuable information regarding the organization in spite of his very busy schedule. I would like to thank and express my gratitude towards Ms. Rohini Gajbhiye (Sales Planning & Control team) my project Guide, who has been a constant source of inspiration and encouragement for me during this project I extend my sincere gratitude to my Head of Department(Marketing) Dr. M. Anil Ramesh, for giving me the privilege to do the Summer Internship Program. I am greatly obliged to my Faculty Guide Mr. Madhusudan Kota (Assistant Professor, Marketing) for his complete guidance and also for his valuable insights on the project. Last but not the least, I would like to extend a special word of thanks to all my well-wishers for giving me a helping hand whenever needed and for making the project a success. Place: Signature Date: Richa Gaur 3
  • 4. 4
  • 5. CONTENTS Chapter – 1 2-9 1.1Introduction 3 1.2Significance of the Study 3 1.3Objectives of the study 4 1.4Literature Review 4 Chapter – 2 10 - 19 2.1Industry Profile 11 2.2Company Profile 13 Chapter-3 20 - 23 3.1Research Methodology 21 3.2Research Design 21 3.3Sample Profile 21 3.4Tools and Methods Data Collection 22 3.5Limitations 22 Chapter 4 24 - 48 4.1 Data Analysis 25 Chapter-5 49 - 51 5.1Interpretation and Findings 50 Chapter-6 52 - 53 6.1 Recommendations and Discussions 53 Bibliography Annexure 5
  • 6. ABSTARCT The entire project work aims to do an analysis on “The perception of school management of schools of Allahabad towards smart classroom education” and to understand market opportunities in the major private projects in the Allahabad. This project gives an overview of what the schools are expecting from Helix Technology Solutions in the software solution section along with their incurred cost, like the features and other things. And also it gives the overview of the whole Software solution product market in Allahabad. This project will help the organization to understand the positioning of the rivals companies and help to expand their business in this area by providing them the market review of the selected area and it will help to easily inter in Allahabad market. 6
  • 8. 1.1 INTRODUCTION Technology has come to stay in our lives. It is no longer restricted to being something that is invented in isolation in a laboratory. Instead, it has become a way of life. The influence exerted by technology has been so widespread that now it is almost impossible to name a field where it is not being put to use. Last few years, the impact of technology is influencing in all sectors from industries to elementary education. There has been a spectacular development in the use of E-learning in the past few years, and consequently, computer-mediated communication has attracted more attention. E-learning, which employs electronic media as part of delivery system and encompasses diverse learning strategies and technologies including computer based learning, web based learning, virtual classrooms, and digital collaborations. Its cost effectiveness, flexibility of learning anytime anywhere, uniform delivery to all users reducing chances of misinterpretations, promotion of team learning & discussion, and easy access to global community, has given it a competitive edge over the traditional method of learning. The distinctive features of E-learning are making it more popular around the globe. E-Learning is present in different forms. The most modern type of e-learning followed today is smart classroom education. Schools are readily implementing this system to modernize the method of teaching in the school. The concept of smart classrooms does not completely do away with the traditional method of teaching. Rather it seeks to club the use of technology with conventional methods. The resultant product is a harmonious blend of the modern and the traditional. For instance, the teacher while teaching a lesson on volcanoes will supplement the information given in books by showing a video of how a volcano erupts. 1.3 SIGNIFICANCE OF THE STUDY a) This Study helps to identify the other major market players in the E-learning Industry. 8
  • 9. b) This Study helps to know about the entire E-learning Industry in India. c) The Study limelight the important factors for selecting the E-learning solutions by the school. d) Brings out the importance of E-learning solutions in schools. e) The Study aims to find the growing opportunities for E-learning solutions in schools of Allahabad. f) It identifies the importance of E-learning in schools of Allahabad and, examine the impact of some variables such as Infrastructure, School Fees on implementing E- learning solutions towards the growing opportunities. 1.4 OBJECTIVES OF THE STUDY a) To find how many schools (school management) are aware of smart class technology. b) To find how many schools have smart class solution. c) To determine whether installing smart class solution in schools will enhance the result of the student. d) To determine what factors of smart class technology attracts schools towards it. e) To find out the reason of slow acceptance of smart class solution in the school. 1.5 LITERATURE REVIEW Before discussing about the smart classrooms, we should know about the e-learning as smart classroom solutions are the type of e-learning solution. 1.5.1 Definition of E-Learning E-learning is the acquisition and use of knowledge distributed and facilitated primarily by electronic means. This form of learning currently depends on networks and computers, but 9
  • 10. will likely evolve into systems consisting of a variety of channels (e.g., wireless, satellite), and technologies (e.g., cellular phones, personal digital assistants) as they are developed and adopted. E-learning can take the form of courses as well as modules and smaller learning objects. E- learning may incorporate synchronous or asynchronous access and may be distributed geographically with varied limits of time. 1.5.2 Evolution of E-Learning E-Learning models are the most preferable mode of education in all parts of the globe. The foot prints of E-learning models are traced, it shows that the influence of E-learning models was used for first correspondence programs in the U.S. at Pennsylvania State University in 1892. They started this service to provide the education access to rural areas. In later years, the correspondence model is changed into a better education program by using the technology. In 1920’s and 1950s, they started to broadcast the course lessons through radio medium. Due to the advancement of computer and networking technologies are providing a diverse means to support learning in a more personalized, flexible, portable and on-demand manner. These radical and sweeping changes in learning needs and technology have catapulted a revolutionary transition in modern learning tools in the backdrop of the internet, commonly referred to as E-learning. The History of e-Learning Instructor-Led Training Era (Pre 1983) Before computers were widely available, instructor - led training. ILT was the primary training method. ILT allowed students to get away from the office to focus on their studies and to interact with their instructor and classmates. However, ILT usually meant high costs and downtime during office hours leading training providers to search for a better way to train. 10
  • 11. Multimedia Era - (1984 to 1993) Windows 3.1, Macintosh, CD-ROMs, PowerPoint marked the technological advancement of the Multimedia Era. In an attempt to make training more transportable and visually engaging, CT courses were delivered via CD-ROM. The anytime, anywhere availability of CD-ROM also provided time and cost savings that the instructor-led training (ILT) could not and helped to reshape the training industry. Despite the benefits the CD-ROM courses lacked instructor interaction and dynamic presentation making the experience somewhat less than satisfying and slower and less engaging for students. Web Infancy - (1994 - 1999) As the Web evolved, training providers began exploring how this new technology could improve training. The advent of email, Web browsers, HTML, media players, low fidelity streamed audio/video and simple Java began to change the face of multimedia training. Basic mentoring via email, intranet CBT with text and simple graphics, and Web-based training with low quality intermittent deliver Web costs emerged. Next Generation Web - (2000 - 2005) Technological advance including Java/IP network applications, rich streaming media, high- bandwidth access, and advance Web site design - are revolutionizing the training industry. Today, live instructor led training (ILT) via the Web can be combined with real-time mentoring, improved learner services, and up-to-date, engaging "born on the web" content to create a highly-effective, multi-dimensional learning environment. Today, organizations must empower the worker with just-in-time learning thus the power of mobile solutions with PDA's and cell phones are a solution whose time has come. It has been estimated that there will be more mobile devises in the year 2005 than there will be integrated desktops. These sophisticated training solutions provide even greater cost savings, higher quality learning experiences and are setting the standards for the educational standards of the future. 11
  • 12. 1.5.3 Smart Classrooms Smart Classrooms are technology enhanced classrooms that foster opportunities for teaching and learning by integrating learning technology, such as computers, specialized software, audience response technology, networking, and audio/visual capabilities. The purpose because of which this technology emerged was basically to improve the teaching and learning both. Other reasons supporting the technology are: • To develop a learning environment that utilizes technology that will enhance research-based instructional strategies • To develop the skills and confidence in teachers to use technology to change their students' learning experiences • To document the successes and challenges of technology integration with research-based instructional strategies • To document and disseminate information about the observed changes in the teacher, students and learning environment • To identify the most valued technology solutions in a classroom and develop the classroom model for implementation in the remaining classrooms throughout the district. 1.5.4 Implementation Barriers for Smart Classrooms Solutions Several barriers to the implementation of e-learning had previously been identified in the literature. The examples are: 1. Increased time commitment (workload) for academic staff. 2. Development time 3. Delivery time. 4. Lack of strategic planning and visions. 5. Lack of training in technological developments. 6. Lack of support for pedagogical aspects of developments. •Lecturers’ lack of time. Mainly it is related to preparing the e-course and adjusting existing courses into e-course format. •Learning materials and time management. In case of ordinary learning situation, the planning and time management is being done for the student by curriculum 12
  • 13. administration department. But in case of e-learning course, the student himself /herself has to take active role in it and that necessitates much more self- discipline and becomes one of the major issues why students drop e-courses. •Loss of “teacher’s aura” and possibility of discussion. Some special subjects (e.g. social science, Moral etc.) require a lot of discussion and quick feedback and that makes the notion of turning these courses into full-fledged e-courses highly questionable. Blended learning offers solution: lectures in virtual environment, seminars, and practical assignments in class room – in face-to-face environment. •Technology. The technology issues followed two main themes: hardware problems with the school’s network server and Internet bandwidth issues. •Lack of face-to-face communication. Some younger students expressed regret that they were not able to sit in math class with their peers. •Comparison to regular courses. Some students felt that their on-line course work was more difficult than the work their peers in normal regular school were doing. Others said that they felt their Cyber School courses took more time than that of their peers in regular courses. One had also remarked that there was a drop in his math score in the on-line school compared to what he had obtained in a regular course the previous year. 1.5.5 Past Researches 1. Smart Classroom: Enhancing Collaborative Learning Using Pervasive Computing Technology (Stephen S. Yau, Sandeep K. S. Gupta, Fariaz Karim, Sheikh I. Ahamed, Yu Wang, and Bin Wang): In this paper, author have presented the details of Smart Classroom, which facilitates collaborative learning. It is designed to increase the level and quality of collaboration between students and instructor in a classroom. Functionalities of Smart Classroom including an example course were described. Author says that implemented different functionalities of Smart Classroom is already implemented, now features must be added to the technology, like mobile technology etc. 2. A Comparative Study Of Schools With And Without Smart Classrooms In Relation To Achievement Motivation Of Students (Amritbir Kaur): 13
  • 14. The researcher in this paper talks about the importance of smart classroom with reference to the achievement motivation. Since there is a usage of a larger number of senses in this technique than is there in case of traditional teaching, therefore a large percentage of students in school with smart classrooms are highly motivated towards achievement. The students studying in schools with smart classrooms are better motivated to achieve more and more in life. The Computer Assisted Instruction is more effective than the traditional method. The retention is higher when taught through Computer Aided Instruction as Support System. She says that the schools must try to integrate the innovations coming up in the field of education (like that of smart classroom) with the traditional teaching, as much as possible, to make the teaching learning process more effective. 3. The Smart Classroom versus Traditional Classrooms: What the students are saying (Tornabene): For the study author took the feedback of students. For the purpose he considered two classrooms, one equipped with smart class technology, and the other a normal traditional classroom. Most student preferred classroom with smart technologies. Student had no problem in studying for extra hours in the classroom as the real time experience was obtained in the smart classrooms. It attracted them, they dint feel any distraction while studying there. Therefore author says that since the technology is present and it is gathering attention of students and helping them to better understand the topic then such kind of technology should be implemented by schools and technology 14
  • 15. CHAPTER - 2 2.1 Industry Profile 15
  • 16. India is fast emerging as an E-learning hub, because of its ability to provide a large pool of a highly educated workforce. There are a number of other potential factors for IT outsourcing in India, such as cost-efficiency, quality, technical support and a growing economy. In that context education is costly and moving ahead for higher education is even costlier, so major portion of masses remain uneducated and lot many learners have to quit their education half way. With fast growth of Internet, technology and multimedia the world has come closer and provided us with numerous benefits over the older technologies and learning techniques, maintaining learner's interest and providing extensible, rich learning experiences with integration of physically objects. Over time, professionals of the e-learning industry and their clients saw the need for cost-effective solutions. Thus, the developed solutions are cost-effective, as compared to other developed nations and also assure the same level of quality. A number of companies in India possess quality certifications such as ISO and SEI-CMM and meet international standards. The late 90s is when the eLearning Industry came into focus and attracted a lot of investments in the Western Countries. From 2000 - 2008, the eLearning Industry grew ten-fold globally. Indian E-learning industry employs about 11,000 people and total revenue is estimated at $316 millions. Domestic E-learning industry is about 10% of the total industry size and stands at around $30 million E-learning has attained a tremendous growth since 2000 and it has always continued to attract companies to enter the market. Some e-learning companies focus on diversified target segments and a few players focus on a specific e-learning sector. The following is a list of some prominent e-learning companies in India: a) NIIT Technologies was set up in 1981 to provide training solutions for IT industry and now it has clients across 40 countries. This company is a pioneer in Indian e-learning industry and provides specialized learning solutions for corporations, government sectors, colleges, schools, and individuals. NIIT acquired ElementK, a leading US-based e- learning company, which provides a tailored catalogue of courses to corporate clients across the globe. b) IBM India has a well established Learning Development division and has thousands of e- learning experts located in 55 countries across this globe. In India, they have-learning development centers at Delhi, Kolkata, Mumbai, Chennai, Bangalore, Pune, Gurgaon, Noida, and Hyderabad. IBM has also setup a Knowledge 16
  • 17. factory at its Bangalore location to analyze the external and internal training requirements and provide innovative-learning solutions. c) Tata Interactive Systems (TIS) is part of the Tata Group and was started in the year 1990. This company had a steady growth over years and has around 600 multi-disciplinary specialists today across the globe. With 19 years of experience, this company has established its presence worldwide and has developed e-learning content across 1500 projects to cater corporate, education, and government sectors. d) Skillsoft is an Ireland based leading provider of e-learning products and has a center established at Bangalore. SkillSoft's Books24x7 is one of the largest online, on-demand book resources with more than 20,000 titles. It provides on-demand e-learning and performance support solutions to global destinations and local Indian clients in key cities of India, such as Mumbai, Bangalore, Delhi, and Hyderabad. e) Sify E-learning was formed in December 2000 and in India it has office locations at Chennai, Delhi, Mumbai, and Bangalore. With eight years of experience in this domain, Sify e-learning has developed over 5000 hours training so far and it focuses more on the corporate sector. f) Lionbridge India has set up development centers at Mumbai and Chennai, and employs highly skilled engineering and content development teams. Apart from e-learning services, this company also provides translation and localization services. This company has opened a translation institute in India, Aksharmala, to provide professional translation services for Indic languages. g) Educomp Solutions was incorporated in September 1994. This Delhi-based education company is the largest provider of technology education and learning services for the K- 12 market in India. It serves approximately eight million students worldwide and employs around 4000 employees. It also provides online tutoring services since 2005. h) Tutorvista was founded in 2005 at Bangalore. This company provides 24x7 personalized online tutoring services to students from K12 to graduate level across the globe. It has around 1500+ online tutors from various cities in India. i) GurukulOnline headquarted in Mumbai is one of the largest providers of online library courses and over the years has developed around 5000 hours of learning content across 16 industry domains. 17
  • 18. j) Harbinger Knowledge Products is a part of Harbinger Group and serves customers across 45 countries, including India. This company has its corporate headquarters at Pune, and also has units established in Mumbai and US locations. k) HCL is one of the leading offshore e-Learning service providers and offers services that range right from Consulting to Courseware Authoring & Management, providing professional servicing around Learning Management Systems (LMS) and collaborative learning for market segments spanning Publishers, Universities and Corporate Groups. Apart from these major players, there are several smaller companies in this segment, which play a powerful role in developing innovative e-learning solutions to the domestic and international market. 2.2 Company Profile Helix Technology Solutions 2.2.1 Mission Organization’s mission is to become the most respected source of learning and teaching solutions for the education markets in India and worldwide 2.2.2 Vision Organization’s two fold vision: 1. Create original and sustainable learning and teaching solutions 2. Promote human excellence by contributing our best to the education sector in India and abroad 2.2.3 Helix Values At Helix, values are more than words. Values are Helix guiding principles. Values of the organization are: • Passion for innovation • Commitment to quality • Inspiring leadership 18
  • 19. Performance and Excellence Helix is a technology-based education company involved in developing diverse educational products that aid the educational process. The essence of Helix lies in its technology, talent and domain expertise. 2.2.4 Technology World class technology, sophisticated learning management tools and effective content management systems are used to develop our e-Learning products. They make extensive use of technology to provide the best possible learning experience. 2.2.5 Talent Helix’s most prized possession is their talented human capital. Experience, expertise and enthusiasm are the key elements of their staff. They have the best in class teams of academicians, subject matter experts, instructional designers, software programmers, content editors, content writers and graphic artists who can transform ideas into innovative products. Domain Expertise The reason behind Helix success is their emphasis on understanding and analyzing the real needs of the learner. Be it the keen grasp of student mindset, learning habits, instructional design philosophy or wide knowledge base, Helix has the highest quality of domain expertise. 2.2.6 Products Helix is focused on making the total learning experience interesting, practical and intuitive for everybody. These products are developed by technologists as well as educationalists with multiple years of experience in education field. a) LearnNext LearnNext is a computer based learning system to study the CBSE syllabus from home. With LearnNext, a student is assured of the latest CBSE course material. LearnNext has focused on making it easier for you to understand complex topics, problems and theorems with the aid of animations and easy to understand voice-overs. Forget about spending time trying to figure out those confusing explanations in your textbooks. Our interactive solutions will help you learn fast and learn better. LearnNext offers: a) Highly interactive, easy to use & effective course content with audio-visuals to understand complicated concepts. 19
  • 20. b) CBSE Class VI to X Science (Physics, Chemistry, Biology) & Mathematics syllabus c) Convenience and the ability to learn at any place and any time - without Internet d) Solved NCERT Exercises contain videos of Maths & Science exercises in NCERT textbooks solved by a teacher. e) Over 250 lessons explained with audio-visual course content, solved examples & experiments f) Lesson wise revision tests at the end of every lesson with key and explanation g) An 'Ask the Teacher' feature for personalized doubt clarification h) Lessons Tests, Chapter Tests & Model Tests per subject to prepare you better for the exams i) Affordably priced: costs a fraction of the private tuition costs j) Above all, Learning - a happy experience with LearnNext b) Teachnext TeachNext is the most innovative and simplest product that is easy to setup, use and maintain. It comes with complete content in a box and is operated with a remote. Benefits: a) TeachNext is as simple as using a Television with a stop, start and forward button. No long training or practice required b) All modules are as per the NCERT syllabus. TeachNext has the entire Syllabus (Chapters, Lessons, Experiments, Exercises, Tests) in a complete audio-visual format c) Lower preparation time required by teachers, as there is no need to go through content and take out only the relevant parts d) Unique lesson plan system which aids the teacher in preparation for the subject e) No complicated hardware systems, just one simple solution in a box. 2.2.7 Size of Business a) The company has already invested a sum of Rs 100 crores towards initial development of the products and the required technology platform. 20
  • 21. b) The company has planned to invest Rs 300 crores in phases in R&D 2.2.8 Market Share a) The market share of Helix is 2 % in just 8 months as sales process started around July- August. b) The company took 2 yrs in content development with the help of expert academicians. c) A team of 400 technology professionals and 60 expert academicians are currently. Working towards conceptualizing and enhancing the new suite of products, scheduled to be completed within two years. 2.2.9 Organizational Structure 2.2.10 Swot Analysis Strengths Weakness a) Well experienced IIT & IIM Alumini a) As a new organization taking time to setup b) Experienced sales team b) Late entrant c) Teachnext box, classroom solution c) Products available according to CBSE being one of the quality product in syllabus only. market d) User –friendly classroom solution e) Pan India presence f) Deeper penetration g) Best hardware 21
  • 22. Opportunities Threats a) Huge untapped market a) Competitors being in market from many years b) Announcement of ICT policies b) Competitors being the Brand name, doing c) Growing Education Sector unprofitable business to defeat Helix. d) Young India c) Entrance of international company like HCL d) Government aided schools 2.2.11 Company Positioning Since Helix Technolgy solutions is new company,it started its operation in month of August 2009.It was in this sector for past 3 years but it was in only busy in R&D and content formulation.It came up with LearnNext variant which is a student based solution.The full marketing and sales of its three variant stared in month of september 2009 only.In last 7 months of operations it has more than 1000 schools signed or in process of signing of agreement. 2.2.12 Strategies Used By Helix a) School contact programme: it is being done in the schools, demo CDs are provided to students ,mainly related to Learnnext b) Diwali greeting cards: it was sent to all the C.B.S.E schools across the country with the brochures ,got very good responses from the schools and sales also c) Exhibitions: they have participated in various exhibitions like word didac’09, eindia’09 etc where we demonstrated our classroom solution and got very good response. 22
  • 23. d) Seminars: Time to time Helix conducts seminars in different cities where all the Principals are invited and the Demo is presented in front of them. e) Gifts: New year gifts like Planner has been given to the Principals f) Advertisement: Details of the products being posted at different educational websites. g) Others: THE Banners/Posters/Pamphlets are other sources of positioning our Product. 23
  • 24. CHAPTER-3 3.1 Introduction Research is finding something again. It is different from Discovery or Invention, it is to find the existing facts and analysis them. So, the basic motive is to study the existing problem and tries to find the solution, if any or try to search out for better options, if available. Research can be defined as systemized effort to gain new knowledge. A research is carried out by different methodologies which have their own pros and cons. Research methodology is a way to solve research in studying and solving research problem along with logic behind them are defined through research methodology. A Research can be done by both ways, Exploratory and Descriptive, as per the need. Here the researcher has done descriptive research to know about the recommendation pattern of school to their client for the Helix luminaries 24
  • 25. 3.2 Research Design Research design states the whole procedure of collecting the data’s from the sample. What type of research design has been taken or opted to complete this project worthwhile, that has been described below. The research design consists of – selecting the sample, collecting the data’s from those samples and most importantly the process has been taken to take those data’s from the sample (research methodology), everything. So to submit a good project report, one’s research design should be very properly set. Research is designed in the way that it covers all aspects of set objectives and serves the purposes 3.3 Sample Profile Keeping in view the time consideration my project guide determine the size of sample, the sample profile was survey on school present in Allahabad. The samples I have collected through personal visit to their offices. I meet with them personally to collect the data. Large sample gives reliable result than small sample. However, it is not feasible to target all school (there are more than 350 school in the Allahabad city, so it’s not possible to visit every offices of school) or even a substantial portion to achieve a reliable result. So, in this aspect selecting the sample to study is known as sample size. Hence, for my project my sample size is 50. Survey Methodology For the survey face to face research method was chosen as per the requirement of the survey and the project. In this project the target customer were Management team of school and along with the survey a catalogue of the Helix products was to be circulated. Face to face interaction was the best way to complete the survey for the precise data collection feedback. 3.4 Tools & Methods of Data Collection There are two methods of data collection: Primary and Secondary method. Secondary method, in which data is collected from pre- collected resources. 25
  • 26. In this Research, Primary Data Collection method has been used. Questionnaire was made according to the objectives and personally interview was taken of the respondents. Assumptions 1. It has been assumed that sample of 50 respondents represents the whole population (school). 2. The information given by the management team of school is unbiased Questionnaire Questionnaire was designed after consulting with the project guide of the company. Questionnaire was in such a way that defines current status of the Industry in terms of market share, new ways of acquiring the new customers, and also a feedback from the current customer. The questions were easy to understand and also the comfort level of the target customers was considered. 3.5 Limitations Every work has its own limitation. Limitations of this project are:- 1. Duration of Project is not enough to make a conclusion on such a vast subject time constraint has become a big limitation. 2. Changing the Mentality of school for recommending the Helix luminaries is also a constraint. 3. Difficulty in convincing the school to find the proper information. 4. It is a sheer challenge in getting an appointment with the school. 5. The Management team of school was unwilling to share their details to a surveyor. 6. Lack of awareness in modern technology that we are using now days. 26
  • 27. 27
  • 28. CHAPTER - 4 4.1 DATA ANALYSIS 4.1.1 Awareness of Smart Classrooms Valid Cumulative Frequency Percent Percent Percent Valid Yes 37 74.0 74.0 74.0 No 13 26.0 26.0 100.0 Total 50 100.0 100.0 4.1.2 Aware of HELIX as a smart class solution provider 28
  • 29. Cumulative Frequency Percent Valid Percent Percent Valid Yes 19 38.0 38.0 38.0 No 31 62.0 62.0 100.0 Total 50 100.0 100.0 4.1.3 Smart Classrooms in School Cumulative Frequency Percent Valid Percent Percent Valid Yes 14 28.0 28.0 28.0 No 36 72.0 72.0 100.0 Total 50 100.0 100.0 4.1.4 Name of smart class solution provider Cumulative Frequency Percent Valid Percent Percent Valid everonn 8 16.0 16.0 16.0 educomp 8 16.0 16.0 32.0 Not using 34 68.0 68.0 100.0 Total 50 100.0 100.0 29
  • 30. 4.1.5 Reason for not employing smart classrooms Frequency Valid Percent Valid smart class solution is very expensive 3 10 Lack of skilled faculty 8 24 fees cannot be increased 9 27 any other reason 9 40 Total 34 100.0 4.1.6 Name of smart class solution provider * Smart class solution makes learning easy cross tabulation 30
  • 31. name of smart Smart class solution makes learning easy Total class solution provider Strongly disagree Disagree neutral Agree everonn Count 0 0 4 4 8 % within name of smart class solution .0% .0% 50.0% 50.0% 100.0% provider educomp Count 2 0 6 0 8 % within name of smart class solution 25.0% .0% 75.0% .0% 100.0% provider Not using Count 2 14 12 6 34 % within name of smart class solution 5.9% 41.2% 35.3% 17.6% 100.0% provider Total Count 4 14 22 10 50 % within name of smart class solution 8.0% 28.0% 44.0% 20.0% 100.0% provider 31
  • 32. 4.1.7 Name of smart class solution provider * smart class solution increases the learning capability of students Cross tabulation name of smart smart class solution will help in fetching good marks class solution in examination Total provider Strongly Strongly Disagree Disagree Neutral Agree Agree everonn Count 0 0 6 2 0 8 % within name of smart class solution .0% .0% 75.0% 25.0% .0% 100.0% provider educomp Count 0 0 2 4 2 8 % within name of smart class solution .0% .0% 25.0% 50.0% 25.0% 100.0% provider Not using Count 1 9 10 11 3 34 % within name of smart class solution 2.9% 26.5% 29.4% 32.4% 8.8% 100.0% provider Total Count 1 9 18 17 5 50 % within name 2.0% 18.0% 36.0% 34.0% 10.0% 100.0% of smart class 32
  • 33. 4.1.8 Name of smart class solution provider * smart class technology will improve quality of teaching cross tabulation name of smart smart class technology will improve quality of class solution teaching Total provider Strongly Strongly Disagree Disagree Neutral Agree Agree everonn Count 0 2 2 2 2 8 % within name of smart class solution .0% 25.0% 25.0% 25.0% 25.0% 100.0% provider educomp Count 0 0 4 4 0 8 % within name of smart class solution .0% .0% 50.0% 50.0% .0% 100.0% provider Not using Count 2 6 12 13 1 34 % within name of smart class solution 5.9% 17.6% 35.3% 38.2% 2.9% 100.0% provider Total Count 2 8 18 19 3 50 % 4.0% 16.0% 36.0% 38.0% 6.0% 100.0% 33
  • 34. 4.1.9 Name of smart class solution provider * smart class solution will help in fetching good marks in examination cross tabulation name of smart smart class solution will help in fetching good marks class solution in examination Total provider Strongly Strongly Disagree Disagree Neutral Agree Agree everonn Count 0 0 6 2 0 8 % within name of smart class solution .0% .0% 75.0% 25.0% .0% 100.0% provider educomp Count 0 0 2 4 2 8 % within name of smart class solution .0% .0% 25.0% 50.0% 25.0% 100.0% provider Not using Count 1 9 10 11 3 34 % within name of smart class solution 2.9% 26.5% 29.4% 32.4% 8.8% 100.0% provider Total Count 1 9 18 17 5 50 34
  • 35. % 2.0% 18.0% 36.0% 34.0% 10.0% 100.0% 4.1.10 Name of smart class solution provider * smart class solution is necessary for today’s competitive environment cross tabulation name of smart smart class solution is necessary for today’s class solution competitive environment Total provider Strongly Strongly Disagree Disagree Neutral Agree Agree everonn Count 0 0 2 2 4 8 % within name of smart class solution .0% .0% 25.0% 25.0% 50.0% 100.0% provider educomp Count 0 2 2 4 0 8 % within name of smart class solution .0% 25.0% 25.0% 50.0% .0% 100.0% provider Not using Count 3 10 12 7 2 34 % within name 8.8% 29.4% 35.3% 20.6% 5.9% 100.0% of smart class solution provider 35
  • 36. Total Count 3 12 16 13 6 50 % 6.0% 24.0% 32.0% 26.0% 12.0% 100.0% 4.1.11 Name of smart class solution provider * smart class technology will act as a boon for low performing students Cross tabulation name of smart smart class technology will act as a boon for low class solution performing students Total provider Strongly Strongly Disagree Disagree Neutral Agree Agree everonn Count 0 2 2 4 0 8 % within name of smart class solution .0% 25.0% 25.0% 50.0% .0% 100.0% provider educomp Count 0 2 4 2 0 8 % within name of smart class solution .0% 25.0% 50.0% 25.0% .0% 100.0% provider Not using Count 4 9 7 10 4 34 % within name of smart class solution 11.8% 26.5% 20.6% 29.4% 11.8% 100.0% Provider Total Count 4 13 13 16 4 50 36
  • 37. % 8.0% 26.0% 26.0% 32.0% 8.0% 100.0% 4.1.12 Name of smart class solution provider * smart class solution will create interest among students towards learning cross tabulation name of smart smart class solution will create interest among students class solution towards learning Total provider Strongly Strongly Disagree Disagree Neutral Agree Agree everonn Count 0 0 4 2 2 8 % within name of smart class solution .0% .0% 50.0% 25.0% 25.0% 100.0% provider educomp Count 2 0 0 2 4 8 % within name of smart class solution 25.0% .0% .0% 25.0% 50.0% 100.0% provider Not using Count 3 13 5 8 5 34 % within name of smart class solution 8.8% 38.2% 14.7% 23.5% 14.7% 100.0% provider Total Count 5 13 9 12 11 50 % 10.0% 26.0% 18.0% 24.0% 22.0% 100.0% 37
  • 38. 4.1.13 Name of smart class solution provider * smart class solution will provide quality educational opportunity cross tabulation name of smart smart class solution will provide quality educational class solution opportunity Total provider Strongly Strongly disagree Disagree Neutral Agree Agree everonn Count 0 2 0 6 0 8 % within name of smart class solution .0% 25.0% .0% 75.0% .0% 100.0% provider educomp Count 0 2 4 0 2 8 % within name of smart class solution .0% 25.0% 50.0% .0% 25.0% 100.0% provider Not using Count 1 12 10 9 2 34 % within name 2.9% 35.3% 29.4% 26.5% 5.9% 100.0% of smart class solution provider 38
  • 39. Total Count 1 16 14 15 4 50 % within name 2.0% 32.0% 28.0% 30.0% 8.0% 100.0% of smart class 4.1.14 Name of smart class solution provider * smart class solutions will act as a unique selling point for schools cross tabulation name of smart smart class solutions will act as a unique class solution selling point for schools Total Strongly provider Disagree Neutral Agree Agree everonn Count 2 0 2 4 8 % within name of smart class solution 25.0% .0% 25.0% 50.0% 100.0% provider educomp Count 2 0 4 2 8 % within name of smart class solution 25.0% .0% 50.0% 25.0% 100.0% provider Not using Count 10 12 7 5 34 % within name of smart class solution 29.4% 35.3% 20.6% 14.7% 100.0% provider Total Count 14 12 13 11 50 39
  • 40. % within name 28.0% 24.0% 26.0% 22.0% 100.0% 4.1.15 Name of smart class solution provider * smart class will help most for the schools cross tabulation smart class will help most for the schools Total name of smart class solution unique better improve provider selling understand overall will ease point ing result teachers job everonn Count 2 0 6 0 8 % within name of smart class solution 25.0% .0% 75.0% .0% 100.0% provider educomp Count 2 6 0 0 8 % within name of smart class solution 25.0% 75.0% .0% .0% 100.0% provider Not using Count 8 4 18 4 34 % within name of smart class solution 23.5% 11.8% 52.9% 11.8% 100.0% provider Total count % 24.0% 20.0% 48.0% 8.0% 100.0% 40
  • 41. 4.1.16 Name of smart class solution provider * improvement in the result of student after implementation of smart classrooms cross tabulation name of smart improvement in the result of class solution student after implementation of provider smart classrooms Total Yes no no change everonn Count 4 2 2 8 % within name of smart class solution 50.0% 25.0% 25.0% 100.0% provider educomp Count 4 0 4 8 % within name of smart class solution 50.0% .0% 50.0% 100.0% provider Total Count 8 2 6 16 % within name of smart class 50.0% 12.5% 37.5% 100.0% solution provider 41
  • 42. 4.1.17 Factors liked most in smart class solution Frequenc Valid Cumulative y Percent Percent Percent Valid visual & 11 22.0 22.0 22.0 audio effect real time 25 50.0 50.0 72.0 experience convenienc 14 28.0 28.0 100.0 e Total 50 100.0 100.0 4.1.18 Students passing in annual examination with or more than 60% marks before implementation of smart classrooms Frequency Valid Percent Valid 26 - 50% 2 12.5 51 - 75% 10 62.5 76 - 100% 4 25.0 Total 16 100.0 4.1.19 Students passing in annual examination with or more than 60% marks after implementation of smart classrooms 42
  • 43. Frequency Valid Percent Valid 51 - 75% 8 50.0 76 - 100% 8 50.0 Total 16 100.0 4.1.20 One-Sample Statistics Std. Error N Mean Std. Deviation Mean students passing in annual examination with or more than 60% marks before 16 3.13 .619 .155 implementation of smart classrooms students passing in annual examination with or more than 60% marks after 16 3.50 .516 .129 implementation of smart classrooms 4.1.21 One-Sample Test 43
  • 44. Test Value = 0 95% Confidence Interval of the Difference Sig. (2- Mean t df tailed) Difference Lower Upper students passing in annual examination with or more than 60% marks before implementation 20.189 15 .000 3.125 2.80 3.45 of smart classrooms students passing in annual examination with or more than 60% marks after implementation of 27.111 15 .000 3.500 3.22 3.78 smart classrooms 44
  • 46. a) By referring to table no 4.1.1 it can be inferred that most of the schools surveyed are aware of smart classroom technology. Only 26% of the schools are unaware of this technology. Out of 74% of the schools which are aware of it only 38% (as on table 4.1.2 and chart no 4.1) of the schools are aware that Helix technology is also the player in this smart classroom area. Therefore, it can be said that there is very less awareness about the Helix Technology. Schools are aware about the latest technologies coming up in the education industry. b) Very less number of the schools are taking the advantage of this technology as it can be seen from the table no. 4.1.3. Only 28% of them have implemented this technology and other being deprived of it. Out of these 28% of the schools equal share is taken by both Everonn and Educomp smart classroom providers, as in table no. 4.1.4. It can be observed that there are no other player in this technology as far as Allahabad is concerned. This shows that high level of promotion is done in Allahabad from Everonn and Educomp. c) It was found that the main reason because of which, the technology which is very beneficial and effective in its field, is not been implemented is that the schools do not have enough money for implementing it. For doing this they will need to increase the fees and as they say that fees cannot be increased, this shows that the students studying there cannot afford high fees. Therefore, 27% of the schools said that since fees cannot be increased that’s why they cannot employ this technology. Table no 4.1.5 and chart no 4.2 talk about this. Around 40% of the respondents said that there are other reasons for not using this technology; it may be because this technology is not accessible although they are aware of it. Some of the schools also said that there faculties are not skilled enough that they can use such technologies for teaching purpose. d) By referring to table no 4.1.15, and 4.1.17, and chart no.4.7 & 4.9 we can know the factors which attract the schools for smart class solutions. It provides real time experience which is considered as the most effective factor by the respondents, around 50% of them voted for this. 48% of the schools feel that it improves overall result of the school, which is a good attraction for the same. Also, 75% of the educomp solution users feel that it helps in creating a better understanding among students about the topic. 46
  • 47. e) The schools which are already using this technology are Educomp and Everonn. In case of both the customers 50% of users of each solution feel have experienced the improvement in result after implementation of the solution, as in table no 4.1.16 and chart no. 4.9. Considering table no 4.1.18, 4.1.19, 4.1.20, 4.1.21 it is observed that since there is significant difference between the result of the students before implementing the solution and that of after implementation, therefore it can be said that result of the students improves after implementation of this technology. 47
  • 49. a) After the complete study the entire findings show that Helix should reframe the 4P’s concentrating more on pricing strategy and promotions b) Helix is giving one of the best products of smart classroom technology to the schools that is why they are been able to push their product in other areas of India. From the analysis it is seen that in spite of its good product quality schools over Allahabad are not aware of it, therefore better promotion activities must be carried out for the same. c) The main problem with Helix product is that its price quite high than that of other providers, therefore company should concentrate on pricing strategy of the products. d) It was observed that the schools which are already among the cream schools of Allahabad do not have any kind smart class technology and they are not even interested for the same, but the schools are growing with high pace are keen interested in these products, therefore Helix Technology should target these growing schools. e) It was also observed that Everonn has captured all the Kendriya Vidyalayas of Allahabad, Helix should also built contract with some kind of Government aided or trust aided schools to capture the market. BIBLIOGRAPHY 49
  • 50. 1. Principles of Marketing (twelth edition) Philip Kotler & Gary Armstrong 2. Marketing Research- By- S.L.Gupta 3. http://www.ascilite.org.au/conferences/brisbane05/blogs/proceedings/84_Williams.pdf 4. http://knowledgemanagement.ittoolbox.com/documents/the-evolution-of-elearning-15470 5. www.helixtecsolutions.com 6. www.consumer.Helix.com 7. www.eric.ed.gov/ERICWebPortal/recordDetail?accno=ED421963 8. www.kusumatrust.org/pdf/amritbir_paper.pdf 9. www.india-reports.com/summary/eLearning_industry_india.aspx 10. www.sourcingnotes.com/content/view/486/1/ 11. www.india-reports.com/.../Major-Players-e-learning-Market.aspx 12. http://74.125.155.132/scholar?q=cache:RpFwAjEml6wJ:scholar.google.com/ +research+on+smart+classrooms&hl=en&as_sdt=2000 50
  • 51. ANNEXURE 51
  • 52. Perception of Schools about Smart Class Solutions A study is being conducted by a student of Siva Sivani Institute of Management on perception of school management of schools in Allahabad on smart class solution (e-learning solutions). Please spare a few minutes to fill the questionnaire. 1. Are you aware of smart class solution? Yes No 2. Do you have smart class in your school? Yes No 3. If answer to question no 2 is yes then please give the name of smart class solution provider. __________________________ 4. If answer to question no 2 is “No”, then please mark the reason of not employing it. i. smart class solution is very expensive ii. Lack of skilled faculty iii. Fees cannot be increased 52
  • 53. iv. Don’t have access to smart class solution v. Any other, please mention the reason __________________________________________ 5. Are you aware of HELIX as a smart class solution provider? Yes No Please circle your responses to the following statements for question 6 to 14 ( 5- strongly agree,4-agree,3- neutral, 2-disagree, 1- strongly disagree) 6. Do you think that smart class solution makes learning easy? 1 5 Strongly disagree 2 3 4 strongly agree 7. Do you think that smart class solution increases the learning capability of students? 1 5 Strongly disagree 2 3 4 strongly agree 8. Do you think that smart class solution will help in fetching good marks in examination? 1 5 Strongly disagree 2 3 4 strongly agree 9. Do you think smart class technology will improve quality of teaching? 1 5 Strongly disagree 2 3 4 strongly agree 10. Do you think smart class solution is necessary for today’s competitive environment? 1 5 Strongly disagree 2 3 4 strongly agree 53
  • 54. 11. Do you think smart class technology will act as a boon for low performing students? 1 5 Strongly disagree 2 3 4 strongly agree 12. Do you think smart class solution will create interest among students towards learning? 1 5 Strongly disagree 2 3 4 strongly agree 13. Do you think smart class solution will provide quality educational opportunity? 1 5 Strongly disagree 2 3 4 strongly agree 14. Do you think smart class solutions will act as a unique selling point for schools? 1 5 Strongly disagree 2 3 4 strongly agree 15. Which factor do you like most in smart class solution? Visual Effect Audio Effect Real Time Experience Convenience 16. How smart class will help most for the schools? Unique selling point Better understanding among students Improve overall result of school Will ease teachers job 54
  • 55. Please answer question 17 to 19 if you have implemented smart class solution in your school, else move to personal information 17. Is there any improvement in the result of student after implementation of smart classrooms? Yes No No Change 18. Percentage of students passing in annual examination with or more than 60% marks before implementation of smart classes: 0 – 25% 26 - 50% 51 – 75% 76 – 100% 19. Percentage of students passing with less than 60% marks after implementation of smart classes: 0 – 25% 26 - 50% 51 – 75% 76 – 100% Personal Information Name of the school _______________________________________________ Name of the respondent ________________________________________________ Designation _______________________________________________ Gender: Male Female 55
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