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Quantum Leap Class 3 Slide.pptx
- 1. digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 2 11:00 - 11:15 Review Action Items / Feedback 11:15 – 11:45 Complete DRHA Tic-Tac-Toe 11:45 – 12:05 Review Program Structure / Syllabus 12:05 – 12:25 KP Life eLearning Platform 12:25 – 12:30 Wrap-Up digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 1 KPCONNECT.COM, 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 1 Agenda: Project Initiation Continued
- 2. digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 2 Review Quantum Leap Feedback 1. The class started a little late so it felt rushed, but that was out of our control. 2. The class could be a little more organized. Instructions between what we were told prior to the class and then getting to the class didn't match.
- 3. digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 3 Review Action Items 1. Clarity on Vision Statement • What service offerings will we be a vital partner (leading vs participating) • Geographic boundaries for these service offerings? Beyond VA 2. Landlord Stakeholder Analysis • Wed, 3/15 via Zoom from 12:30pm – 1:30pm 3. Resident Stakeholder Analysis • Thu, 3/16 onsite Focus Group (where?) from 6:00pm – 7:00pm (food / child care / incentive—how are we managing?) 4. Commissioner / Partner Stakeholder Analysis
- 4. KPCONNECT.COM, 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 4 DRHA Quantum Leap Leadership Development Program DRHA Today (Current State) DRHA Tomorrow (Target State = Vision)
- 5. digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 5 Anatomy of an Organization SALES DELIVERY OPERATIONS PEOPLE PROCESS TECHNOLOGY
- 6. digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 6 Consulting Project vs Training Class 1. Initiation (5W): The goal is to broadly define the project. 2. Planning (3W): Focus is developing a roadmap for team to follow. 3. Execution (10W): the team develops and completes deliverables. 4. Monitor/Control (2W): ensures that project results align with the management plan (measuring KPI’s). 5. Closeout (1W): Project close helps a team identify things that went well and areas for improvement
- 7. digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 7 Operation Excellence Project Team (OEPT) Let’s Take A Moment To Document Our Team Expectations For How We’ll Work Together On separate sticky notes—please document any thought you have about how you want this team to operate These will become our Team’s Ground Rules or Team Expectations to hold ALL team members accountable
- 8. digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 8 Operation Excellence Project Team (OEPT) 1. Independent Learning: 60-90 Minutes 2. Homework Assignments: 60-90 Minutes 3. Live Working Sessions: 90 Minutes 4. Quizzes / Online Forums: 30-60 Minutes 5. Office Hours: 30-60 Minutes (optional) 6. Expected Commitment: 4 – 6 Hours Weekly Weekly Time Commitment / Expectations
- 9. digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 2 12:00 - 12:30 Team Member Read Outs Each Team Member will Present Their Recommendation Summaries 1-3 PowerPoint Slide Summary and Professional Memo Submitted With Homework Slides will be Used for the team’s Final Presentation to Executive Leadership 12:30 – 1:00 Key Competency Review Each Week TA will lecture on the targeted competency 1:00 – 1:20 Break-Out Groups Team JS3: Amy Barts - Kelsey Stokes - Keowa Bradley Team Dr. Rudy: - Leteisha Kelley - Shebra Waddell - Andrea Knight 1:20 – 1:30 Wrap-Up Reiterate key points and best practices Reiterate upcoming hw assignments and key deliverables digitalnetworkgroup.net , 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 9 KPCONNECT.COM, 1801 McCormick Dr., Suite 350, Largo, MD 20774 | Page 9 Class Format (#4 Forward)
Notes de l'éditeur
- For DRHA Tic-Tac-Toe * Remind the group that this is the self-assessment Review the structure of an organization again with the group from previous lesson Sales / Delivery / Operations – Ask, where do they think is the organization’s strength and where do they see opportunities for development (general discussion) People / Process / Technology – Where do they think the organization’s strength are and where do they see opportunities for improvement (general discussion) Now, let’s map the work we’ve done thus far to this new structure so we can identify with more precision
- This is a 10 minute exercise: Create several large sheets of paper with the various elements of the mission and tape/stick to the wall * 5 Minute to write on the notecards * 5 Minute to discuss and group common themes
- What Service Offerings—Need to get clarify from ED—maybe some are not known today and this is an opportunity for us to identify areas where we think we can fulfill the vision Geographic Boundaries – Beyond VA (so we know that the work we’re doing is not limited to within VA—but we still don’t know how broad it is—will get clarity) When you hear this—how does that feel to you as a member of the DRHA team---that we’re taking our show national or beyond the borders of VA? Excited / Scared / Anxious—what feelings are you sensing? Landlord Stakeholder Analysis
- This is a 10 minute exercise: Create several large sheets of paper with the various elements of the mission and tape/stick to the wall * 5 Minute to write on the notecards * 5 Minute to discuss and group common themes
- This is a 10 minute exercise: Create several large sheets of paper with the various elements of the mission and tape/stick to the wall * 5 Minute to write on the notecards * 5 Minute to discuss and group common themes
- This is a 10 minute exercise: Create several large sheets of paper with the various elements of the mission and tape/stick to the wall * 5 Minute to write on the notecards * 5 Minute to discuss and group common themes
- This is a 10 minute exercise: Create several large sheets of paper with the various elements of the mission and tape/stick to the wall * 5 Minute to write on the notecards * 5 Minute to discuss and group common themes
- This is the ongoing structure for the weekly live lectures with the Talent Advisor. Student teams will lead