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C r i s i s S u p p o r t S o l u t i o n s , L LC , A l l R i g h t s R e s e r v e d 2 0 1 6
F o r Y o u 

( o r s o m e...
What is the difference between a
“critical incident” and “crisis”?
It’s easy to confuse a “crisis” with a “critical incide...
What is “Crisis”?
A crisis is a state of distress following the critical incident.
Because the event was so
✓ Powerful,
✓ ...
Reactions to Crisis
When in crisis, people often experience the following:
• Thinking often become distorted, confused, un...
How long will I be in crisis?
When in crisis, it’s natural to ask:
“Will I feel like this forever?”



How long will it ta...
How long will I be in crisis?
The length of crisis is determined by the severity - or intensity - of the
event you just ex...
For now, not forever…
Just as the incident didn't last - neither will the crisis.
You are now left to experience the crisi...
How can I help myself 

- or someone I care about - in crisis?
We recognize 3 key factors imperative to the recovery proce...
How can I help myself - 

or someone I care about - in crisis?
3.While the first two (time and distance) may feel out of o...
K e e p i t S i m p l e
Hydrate (with water)
Eat for “fuel”
Move your body
Sleep / Rest
Vent with people you trust
Limit a...
W h a t t o “ D o ” …
Return to “Routine”
Make a plan (minutes, hours, days)
Make minor decisions to 

impress a sense of ...
W h a t t o d o w i t h h o w I “ Fe e l ” …
Recognize that you are NOT your feelings
Recognize that feelings are just “in...
Be aware of distorted thinking
Recognize and explore options
Be mindful of fault-finding, blame-gaming & assuming
responsi...
S e e k a d d i t i o n a l s u p p o r t
Crisis Support
Peer Support
Chaplain / Clergy
Employee Assistance Program (EAP)
...
For more information about crisis support or 

starting a crisis response team in your area, email
info@crisissupportsolut...
c r i s i s s u p p o r t s o l u t i o n s . c o m
B e C a p a b l e i n C r i s i s
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For you (or someone you care about) in crisis

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Powerful and unexpected events can put people into a state of crisis. This presentation is for anyone is surviving (or caring about someone surviving) a personal tragedy. For more, email: info@crisissupportsolutions.com

Publié dans : Développement personnel
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For you (or someone you care about) in crisis

  1. 1. C r i s i s S u p p o r t S o l u t i o n s , L LC , A l l R i g h t s R e s e r v e d 2 0 1 6 F o r Y o u 
 ( o r s o m e o n e y o u 
 c a r e a b o u t ) 
 I n C r i s i s 1
  2. 2. What is the difference between a “critical incident” and “crisis”? It’s easy to confuse a “crisis” with a “critical incident”. 
 An active shooter at a crowded mall, the suicide of a colleague or friend, major damage due to a hurricane, flood or fire - these are all examples of critical incidents. 
 This is not the crisis. 2 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  3. 3. What is “Crisis”? A crisis is a state of distress following the critical incident. Because the event was so ✓ Powerful, ✓ Intense, ✓ Unexpected and ✓ Personally connected to you… 
 …You are now in shock, 
 overwhelmed and in CRISIS. 3 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  4. 4. Reactions to Crisis When in crisis, people often experience the following: • Thinking often become distorted, confused, uncertain, etc. • Feelings often include fear, panic, shock, disbelief, sadness, etc. • Behaviors and routine often become disrupted, unsure or unclear on what to do next, etc. • Body often goes into a state of disrepair, 
 to include headaches, muscle aches, 
 digestive upset, changes to appetite, etc. 4 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  5. 5. How long will I be in crisis? When in crisis, it’s natural to ask: “Will I feel like this forever?”
 
 How long will it take me 
 to feel “normal” again? 5 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  6. 6. How long will I be in crisis? The length of crisis is determined by the severity - or intensity - of the event you just experienced. In other words, the more horrific or tragic the experience, expect the longer you will be in a state of distress. In other words - 
 the more severe the incident, 
 the more intense the reactions that follow,
 the longer crisis will last. 6 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  7. 7. For now, not forever… Just as the incident didn't last - neither will the crisis. You are now left to experience the crisis - the fear, worry, confusion, shock, doubt, disconnect, anger and so on. But so too will this subside. As we say in training, 
 this is your "for now”, but not your "forever". 7 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  8. 8. How can I help myself 
 - or someone I care about - in crisis? We recognize 3 key factors imperative to the recovery process: time, distance and support. 1.You’ve heard it said: “Time heals all wounds”. Time allows us to gain information, perspective and opportunity for understanding. In time, sediment settles, giving way to a “new normal”. 2.By its very nature, critical events are toxic, affecting and infecting all involved. Often times, “gaining ground” can achieved by creating space and distance between you and the toxic situation. 8 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  9. 9. How can I help myself - 
 or someone I care about - in crisis? 3.While the first two (time and distance) may feel out of our control, accepting support and supporting oneself is actively within our control. 
 
 As we mentioned a crisis disrupting the way we think, feel and behave - here are some recommendations 
 for restoring our system and 
 speeding recovery… 9 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  10. 10. K e e p i t S i m p l e Hydrate (with water) Eat for “fuel” Move your body Sleep / Rest Vent with people you trust Limit alcohol (depressant) Limit caffeine (stimulant) Breathe deeply, Breathe often 10
  11. 11. W h a t t o “ D o ” … Return to “Routine” Make a plan (minutes, hours, days) Make minor decisions to 
 impress a sense of control Be with people & stay in places where you feel safe & belong 11
  12. 12. W h a t t o d o w i t h h o w I “ Fe e l ” … Recognize that you are NOT your feelings Recognize that feelings are just “indicators” Recognize that you feel this way for now - 
 NOT forever Be kind to yourself and gentle with your feelings Practice patience with self & others 12
  13. 13. Be aware of distorted thinking Recognize and explore options Be mindful of fault-finding, blame-gaming & assuming responsibility Recognize that NOT every thought that runs in your mind is 
 fair, accurate or true 13 W h a t t o d o w i t h w h a t I “ T h i n k ” …
  14. 14. S e e k a d d i t i o n a l s u p p o r t Crisis Support Peer Support Chaplain / Clergy Employee Assistance Program (EAP) or Mental Health Professional 14
  15. 15. For more information about crisis support or 
 starting a crisis response team in your area, email info@crisissupportsolutions.com Provided by Crisis Support Solutions, LLC. for informational purposes only.
 This information is not intended to be used as a substitute 
 for professional mental health, spiritual care or other wellness services. 15 C r i s i s S u p p o r t S o l u t i o n s , L LC , 
 A l l R i g h t s R e s e r v e d 2 0 1 6
  16. 16. c r i s i s s u p p o r t s o l u t i o n s . c o m B e C a p a b l e i n C r i s i s 16

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