3. How WinScribe benefits your environment
MEETING FEE EARNERS –
RECORDING OFFICE
BUSINESS TRAVEL
REMOTE OFFICES
HOME STUDY /
OFFICE
FEE EARNER - HR DEPARTMENT
OFFSITE
5. DICTATION /
RECORDING
INPUT DEVICES
Meeting
Recording
WINSCRIBE TYPISTS
(in the practice or from home)
Dictate using Blackberry , iPhone,
Smart Phone and send Audio via BIS or
3G or use VoIP or Landline connections
Cellular Phone/
VoIP / Land Line
Smartphone
telephone Input
6. v4 – Feature Overview
v4: Workflow Manager – Example I
Author
The job is
creates a
Typist Group transcribed
dictation
and
and sends
completed
for typing
Author
Typist
The transcribed document can be returned for
Based on the job type, jobs online review / editing
are routed to the correct
person or group of people
using backend rules
7. v4 – Feature Overview
v4: Workflow Manager – Example II
Author Unavailable
sends Job
to
dedicated
Typist
Author Preferred Typist
Route to Outside of hours
defined
typist
group
Typist Group A
Route to
Automatic forwarding of the job next
based on following condition: defined
» Typist is Online / Offline typist
group
» Typist is outside of working hours
» Exceeded turnaround time Typist Group B
8. v4 – Feature Overview
v4: Workflow Manager – Example III
Automatic OPTION B
Email to Schedule
Author – Alarm sends
Typist is not Job
available automatically
Author
sends Job
to dedicated
Typist
Author Preferred Typist
OPTION A
Author
redirects to
Typist Group A
Automatic forwarding of the job including
Email Alarms for the following condition:
» Typist is Online / Offline Typist Group A
» Typist is outside of working hours
» Exceeded turnaround time
9. v4 – Feature Overview
v4: Workflow Manager Overview
Common usage scenarios:
» Redirecting jobs sent to a typist group directly to an authors
preferred typist
» Redirecting jobs to after-hours typing group
» Returning incomplete jobs from after-hours group to
preferred typist
» Escalating jobs that have waited too long
» Notifying typists by email when they get a priority job
» Redirecting jobs to groups that have available typists
» Notifying managers, authors or typists by email when jobs
have waited too long
10. v4 – Feature Overview
v4: Workflow Manager Overview
One to One
Routing
» Set up one to one
relationships between
authors and typists
» Define an alternate
typist for each author
» Use new alarm and
workflow features to
redirect work between
preferred typists,
alternate typists and
typist groups
11. v4 – Feature Overview
v4: Workflow Manager Overview
Workflow Steps
Choose workflow options to create steps taken within the
workflow such as:
» Always redirect to a
defined typist or typist group
» Redirect jobs based on
availability to a typist or
typist group based on
typists logged into the
WinScribe system
» Redirect work to a typist
or typist group based on
defined schedules
12. v4 – Feature Overview
v4: Workflow Manager Overview
Update
Workflows
» Search for already
created workflows
with a built in search
tool, or scroll through
a list of workflows.
» Remove or redefine
workflows and their
parameters and/or
modify steps within a
workflow
14. Faster Transcription
• Transcribe from remote locations
• Automatic prioritisation of jobs
• Automatically load and populate templates
• Share work amongst groups
Easier Transcription Management
• Manage staff in your group from a
single interface
• Easily move typists between groups
• View staff who are logged in
• Re-allocate work between typists or
groups
15. v4 – Feature Overview
v4: New Citrix Importer & Terminal Services
New Citrix / TSE Clients
» Updated clients for both applications:
» Increased audio quality and playback;
» Added support for new hardware
» Digital Portable Citrix/TS Support:
Auto Transfer
» Client machine connections to the Citrix/TS server now allow for audio files
on attached digital portables to be automatically transferred to the Citrix/TS
server
» New Citrix ICA client 10.2 supported
» Citrix ICA Supported: v9.1, 9.2, 10.0, 10.1 & 10.2
16. v4 – Feature Overview
v4: Thin Client Supports:
»HP
»HP 5720
»Neoware
»Neoware CA9
»Sumo
»Sumo ST166
»Wyse
»Wyse 9150se
»Wyse s90
»Wyse v90
»Wyse v90L
Note: WinScribe, as well as a majority of hardware providers, DOES NOT support
Windows CE and LINUX based thin clients. The latest Wyse Thin Client OS is not
compatible as it does not provide support for 3rd party application & hardware.
17. v4 – Feature Overview
v4: Importer Hardware Compatibility List
Importer v4 Overview
» Importer supplies compatibility to:
» Philips series
» DPM 9600 series
» DPM 9500 series
» DPM 9370
» Olympus series
» DS-5000/iD
» DS-4000
» DS-3300
» DS-2300
18. v4 – Feature Overview
v4: Importer now in Web Installer
19. v4 – Feature Overview
v4: Importer Audio Format Update
.WAV (format must be supported by CODECs installed on the
PC).
.BWF (.WAV)
.DSS
.DS2
.VOX (must be in Dialogic 8khz ADCPM format).
.MP3
.RAW
.G726
.OGG
.G721
.MPC
.MP2
.WMA
.DPF
.SPX
20. v4 – Feature Overview
v4: Technical Overview – Infrastructure Changes
System Infrastructure Changes
» All WinScribe .Net apps. converted to .Net 3.5 SP1
» Vista & Windows 7 support (except Home Basic) for laptops, servers
» All product can be installed on Windows Server 2008
» WinScribe to operate on 64 bit Windows operating systems in 32 bit
emulation mode
23. v4 – Feature Overview
v4: WinScribe Mobility
WinScribe for the BlackBerry
– Currently being deployed in 40+ sites
– New: Insert & Overwrite
– New: 256 Bit Encryption
Pocket Author & Pocket Author for Healthcare
– Windows Mobile 6
WinScribe for Smartphone application
– User Interface identical to BlackBerry
– Nokia compatibility
WinScribe for iPhone
– Dictation sent directly to a WinScribe server through a secure HTTPS
transmission
– Supports iPhone devices running iPhone OS v. 3.1.3 and above
24. v4 – Mobility Suite
v4: WinScribe Mobility Suite - BlackBerry
» WinScribe for BlackBerry® Smartphone
Enabling greater collaboration, improved productivity, and responsiveness is the
foundation to improved business performance. To achieve these benefits, it is important
that organizations connect their mobile workforce with their core business applications
such as internet, email, and dictation.
25. BlackBerry® - General
Overview
Special Features:
» Constant Job Feedback from Server:
All jobs are updated with 4 available status:
»Security
» On the device, the dictations are encrypted if
on the SD Card or are stored in the
applications private memory.
» For file transport, they can be sent via the
BES and/or BIS using their built in encryption
or can be sent directly via HTTPS
26. BlackBerry® - General
Overview
Special Features:
» Insert & Overwrite option
» Menu displays status in bottom
left corner
» Three Recording Displays
» Standard
» Vibration + Standard
» Red Flashing
» Job Priority
» Send priority jobs using Job
Types
27. BlackBerry® - General
Overview
» Multiple Communication methods:
» ASP
» Web Service
» Email & SMTP
» File Upload
Job sent via
ASP
Job sent via
Web Service
Job Emailed/
Via SMTP
Mobile Upload Job WinScribe
Author Type/ HTTP Server
»Full support of:
» BlackBerry Enterprise Server
» BlackBerry Internet Server
»We can work with or without = Unique
28. BlackBerry® - Intelligent work
Insert/
Overwrite Insert/ Overwrite
High Dictation Storage
High Dictation
Storage Selection of Job Types
Long dictations (30 min.+)
Selection of
Job Types Rechargeable batteries
Immediate transmission
Long dictations VERSUS
(30 min.+) Dynamic Job Feedback
Feedback from all Jobs
Rechargeable
128bit Password protected
batteries
Single tool – dual utility
Slide Switch Cheaper – single cost of ownership
29. BlackBerry® - The Facts
» Considerations:
» RIM OS 4.2.1 and above
» WinScribe for BlackBerry Smartphones supports BlackBerrys running V4.2.1 and
above of the operating system including:
» BlackBerry 8800 range series
» BlackBerry 8300 Curve
» BlackBerry 8100 Pearl
» BlackBerry 8700 range series
» BlackBerry Bold 9000
» BlackBerry Bold 9700
» New Models that support V4.2.1 and above
» WinScribe developed solution
» Ability to integrate and adapt the product to customer requests
30. v4 – Mobility Suite
v4: WinScribe Mobility Suite – iPhone
» WinScribe for iPhone
In today’s environment it is highly important that an organization’s executives
have the ability to be totally mobile while still having access to their core business
applications such as internet, email and dictation. With this in mind, WinScribe
has developed WinScribe for iPhone, a dictation application offering a sleek
interface for dictating on iPhones.
31. iPhone - General Overview
The iPhone application integrates with WinScribe’s
digital dictation workflow system, allowing users to
check the status of dictations sent from their iPhones
and the progress of the transcribed text.
Dictations can be sent directly to a WinScribe server
through a secure HTTPS transmission, enabling secure
client data transmission.
Customizable user fields allow for more detailed
information and better workflow management.
For faster transcription turnaround, WinScribe for
iPhone allows you to prioritize dictations. This lets
transcriptionists know which jobs are urgent.
Preloaded user defaults allow executives ‘on-the-go’
to dictate with a click of a button. Just record and
send.
32. v4 – Mobility Suite
v4: WinScribe Mobility Suite – Web Uploader
» WinScribe Web Applications
33. Web Uploader
» Rapid transfer - Upload up to 5 jobs simultaneously
» Create a Job Default for all 5 to gain time
» Or handle each Job individually
» Information – Track the status of your jobs at any
moment
» Including jobs in the office and out of the office
» Workflow ready – Select your Job types & WinScribe
does the rest
» Follows the same workflow logic or…
34. Web Uploader
» …choose your Typist
» Choose your Job Type
» Include Notes
» Send the job!
36. What is a VoiceForm?
Voice Forms makes it easier to dictate structured
forms
Voice Forms makes it easier to transcribe structured
forms
Integrated with standard WinScribe telephony
Interface is free of charge!
Who uses them?
Police Officers
Support engineers
Surveyors
Anyone who creates structured reports
38. WinScribe in South Africa
• Existing Installations
• Legal Firms
• Audio Visual (partners)
• IT Partners (Thin client, etc)
• Medical (Radiology | Pathology | Cardiology)
• Insurance
• Government Departments
• Court Recording
• Conference Recording
• WinScribe has been in SA for 14 years
• 80% of Radiology practices currently run WinScribe
• Established offices in Johannesburg – support countrywide
Contact us on: +27 11 887 1056
www.winscribe.co.za
