1. 1 | P a g e
Douglas John Frith
10748 Plumtree Close, Surrey, B.C. V4N 4T3
Phone: (604) 908-4378
E-mail: douglasfrith1@gmail.com
Objective
To obtain a position, within your company, where I can utilize my technical and strategic
training to contribute to the continuous improvement initiatives in your organization
Major Assets
Operational Training
 Training in process improvement, purchasing & procurement, inventory
management, project management, quality management, logistics, and lean
systems.
Administrative Training
 Training in strategic planning, change management, math models, organizational
behaviour, and managerial economics.
People Skills
 Experience working on different teams in a hospital environment, food service
industry, volunteer groups and progressive team-building training in BCIT
program.
Computer Skills
 Trained in the use of Microsoft Word, PowerPoint, Excel, Outlook, Visio, Project,
and Access.
Education
Bachelor of Business Administration Degree Program 2012 - 2013
BC Institute of Technology, Burnaby, BC
Applied skills:
 to select and pursue a cost strategy or differentiation strategy
 to optimize profit given production constraints
 to manage stakeholder relations and corporate social responsibility
 to implement/manage information systems without disrupting operations

2. 2 | P a g e D o u g l a s F r i t h ( 6 0 4 ) - 9 0 8 - 4 3 7 8
Business Operations Management Diploma Program 2010 – 2012
BC Institute of Technology, Burnaby, BC
Applied skills:
 to communicate effectively in an organization
 to analyze and improve business processes
 to control costs generated by non-value added activities
 to demonstrate interpersonal and conflict resolution skills
 to allocate resources effectively to projects
 to evaluate decisions in a manner that appeals to consumer wants
High School graduation with Honors 2010
Pacific Academy High School, Surrey, BC
Work Experience
Process Improvement Facilitator July, 2014 - Present
EuroLine Windows
Duties include:
 Analyzing the production process and compiling recommendations for continuous
improvement
 Monitoring issues causing delays in production and shipping to eliminate barriers
 Planning and implementing solutions related to inventory control, process design, plant
layout, quality control, waste minimization, information systems, and scheduling.
 Assessing the feasibility of potential revisions to the plant layout with regard to space
allocation and logistics
 Collaborating with Production, Logistics, HR, IT, Quality Control, Shipping, & Maintenance
 Collecting feedback from front line employees to establish buy in
Ocean Export Logistics Coordinator October, 2013 - June, 2014
Locher Evers International
Duties include:
 scheduling based on documentation and port/rail cut offs
 corresponding with customers, steamship lines and truckers to coordinate loading and
delivery of containers
 obtaining competitive freight rates & service
 quoting & invoicing customers

3. 3 | P a g e D o u g l a s F r i t h ( 6 0 4 ) - 9 0 8 - 4 3 7 8
 approving charges from truckers and steam ship lines or disputing variances from what
was quoted
 customs forms & shipping instructions needed for steamship lines to generate bills of
lading, and monitoring the regulatory requirements of the shipment's destination
Equipment Maintenance Database Developer June – August, 2012
Sunny Hill Health Centre, BC (Summer contract)
Duties included:
 redesigning the database to become more user friendly
 collecting feedback from staff on changes and design input
 developing a standard operating procedure manual for users
Industry Projects at BCIT September 2011, – May, 2012
Inventory Tracking System with MTU Maintenance and Guard RFID
Cost Benefit Analysis Framework for BCIT's Specialty Nursing Department
Crew Member July, 2008 – December, 2010
McDonald’s – Langley, BC
Special Skills
Team work: Employment at Sunny Hill & McDonalds, and experience in BCIT
group projects has made me an effective follower and leader.
Technology: Experience using SAP, Microsoft Word, PowerPoint, Excel, Visio,
Project and Access
Presentations: Have received many compliments on my public speaking abilities
and consistently received high marks in presentations
Volunteer Work
 Monthly food distribution to the disadvantaged in the Downtown Eastside
 Helping with youth outreach through our church
 Missions trips to rural Mexico to help with development projects
Hobbies and Interests
 History/Social Sciences
 Soccer/Volleyball
 Improvised Drama