Dowell Management created this presentation to serve as a snapshot of the data found in both the MACE Compensation Survey (2012) and MACE Operations Survey (2013).
3. About MACE
Founded in 1972, serves five-state region
Iowa, Minnesota, Nebraska, North Dakota, South Dakota
Purpose is three-fold
• Provide continuing education opportunities
• Facilitate connection with industry peers
• Develop a regional ethic among chambers of commerce
Expanded Product Line
• Annual Conference
• Compensation & Benefits Survey
• Membership Satisfaction Survey
• Newsline
• Chamber Insight Webinars
3
4. Survey Background
Methodology
Self reporting, sampling, corrupt data
Who was surveyed
• Iowa, Illinois, Nebraska, Minnesota, North Dakota, South Dakota,
Wisconsin
Who participated
4
5. State Participation
WI 26%
IL 20%
SD 4%
ND 3%
NE 6%
49
6
56
8
42
IA 19%
MN 23%
12
40
Trend Lines
Overall, participation was up in 2012 from 2010. The
addition of Illinois in 2012 increased overall numbers
substantially.
5
6. Gender of Chief Paid Executive
36.7%
63.2%
Percentages have remained stable since 2008
6
7. Age of Chief Paid Executive
5%
10%
20%
35%
18-29
30-37
38-45
46-55
30%
Over 55
7
8. Interesting 2012 Facts
93%
Of chambers have a
full-time Chief Paid
Executive
$16,225
Average amount
added to reserves
during last fiscal year
4%
44.7
Average retirement
match by employer
for Executive
92%
Average age of
chamber Executive
$35,658
Special Projects Manager is
the lowest paid
professional staff member
Chambers surveyed
use Facebook. 15%
have a mobile app.
$309.51
Average monthly amount
employer pays for Executive’s
auto reimbursement
8
9. Chambers that operate a CVB
Wisconsin
Illinois
10%
38%
Iowa
33%
South Dakota
Minnesota
85%
35%
Nebraska
50%
North Dakota
0%
9
11. Does chamber directly contribute to
cost of medical insurance?
49%
2012
Yes
51%
No
2010
Medical Insurance
Half of chambers surveyed contribute to medical insurance.
Over 95% of chambers with budgets over $300,000 contribute to the cost of
medical insurance.
11
12. If yes, what percent is paid for by the Chamber?
% Paid
Employee
Spouse
Family
1 – 19 %
6.5%
4.3%
4.3%
20 – 50 %
9.8%
10.6%
10.6%
51 – 70 %
7.6%
8.5%
8.5%
71 – 80 %
33.7%
40.4%
40.4%
81 – 99 %
5.4%
8.5%
8.5%
100 %
37%
27.6%
27.6%
12
14. Membership Models
Trends
50%
Investment
Formula
Traditional dues
formula factoring in
employee count,
etc.
30%
Tiered Dues
Members choose
dues levels based
on needs or interest
20%
Other
10% of chambers
using membership
investment formulas
plan on changing their
membership model in
the next 24 months
Hybrid or other
approaches
14
15. Compensation
Position
Mean
Median
Minimum
Maximum
Chief Paid Executive
$65,239.86
$58,000.00
$23,900.00
$190,000.00
Membership Manager
$34,217.98
$33,000.00
commission
only
$81,500.00
Membership Salesperson
$29,273.35
$27,840.96
commission
only
$80,000.00
Communications Manager
$40,485.81
$38,000.00
$25,000.00
$68,000.00
CVB Manager
$46,648.84
$25,168.00
$107,625.00
Program Manager
$38,790.94
$38,500.00
$19,337.00
$61,285.00
Economic Development Manager
$66,129.57
$67,500.00
$27,040.00
$130,000.00
Administrative Assistant or
Receptionist
$29,029.25
$29,120.00
$16,000.00
$50,700.00
$38,000.00
15
16. Annual Base Salary
Mean
2006
2008
2010
2012
Chief Paid Executive
$54,082
$55,060
$56,257
$65,239
Vice President
$47,045
$50,198
$53,407
$55,007
Membership Manager
$32,423
$35,281
$33,686
$34,217
16
17. Bonus Opportunity
Position
Percent who
have bonus plan
Average Potential
Bonus
Chief Paid Executive
47%
$7,728.84
Membership Manager
50%
$4,248.38
Membership Salesperson
38%
$6,336.36
Communications Manager
34%
$1,909.09
CVB Manager
39%
$2,370.00
Program Manager
54%
$1,742.11
Economic Development Manager
35%
$5,700.00
Administrative Assistant or
Receptionist
28%
$989.86
17
18. Profile of the Average Chamber Executive
$50,001 $100,000
$200,001 $300,000
$500,001 $750,000
More than
$1 million
• Female
• 45 years old
• Bachelor’s
• 4-6 year tenure
• 200 members
• $36,230
• Female
• 46 years old
• Bachelor’s
• 7-10 year tenure
• 401 members
• $51,971
• Male
• 46 years old
• Bachelor’s
• 7-10 year tenure
• 607 members
• $82,433
• Male
• 47 years old
• Bachelor’s
• 11-15 year tenure
• 1,154 members
• $131,825
18
20. State Participation
Methodology
WI 20%
Self reporting, sampling,
corrupt data
IA 31%
SD 12%
Who was surveyed
• Iowa, Nebraska,
Minnesota, North Dakota,
South Dakota, Wisconsin
ND 5%
NE 10%
• Small vs. Large
Chambers
MN 23%
20
21. Survey Categories
• Organizational Structure and
Function
• Staffing & Continuing Education
• Events
• Governance
• Public Policy and Political Action
• Membership
• Financials
• Communications
21
22. Organizational Structure & Function
Lost a Major Function
8%
40% of those are no longer the
primary economic development
organization
U.S. Chamber Member
Have an adopted
strategic plan
57%
78%
22
28. Public Policy & Political Action
At what levels do you advocate on behalf of members?
None
6%
14%
Have a PAC
70%
60%
Local
State
Federal
30%
46%
Have a Public
Policy
Committee
28
30. Conclusion
Full compensation survey report and
operations survey report are available on
MACE Website
www.MidAmericaChamberExecutives.com
Chambers desiring custom reports or
specific data requests should be directed
to: Carrie Kirkpatrick
Dowell Management
carrie@dowellmgmt.com
651-293-1023
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Pleased and honoredDSA 2008, 2010 and 2012 surveyThe need for industry benchmarksSurvey has many uses. For example: CEO compensation, fringe benefit plans, salary competitiveness researchGeorge BushWhat boards are looking for/skillsPersonality AttributesBenchmarks
2010: 1552012: 213Wisconsin and Illinois added and has a positive impact on averages such as executive compensation
Identical percentage with a much larger sampleWisconsin: Highest percent female 73%Iowa: Highest percent male 55%
Industry is aging, same as economy as a wholeWisconsin: Far fewer young execs than most states30 to 37 years - 5.88%38 to 45 years - 21.57%46 to 55 years - 49.02%55+ -23.53%
Salary comparisons are full-time onlyRetirement match increased from 3% in 2010 to 4% in 2012Average amount added to Reserves is up over 100% from 2010Illinois: Same full-time percentage4% average retirement match46.95 average age100% use Facebook$17,425 average amount added to reserves
Nebraska had highest Admin expense – 54%North Dakota had lowest Program expense – 17%
2010 – Chambers with budgets $100,000-$200,000, only 26% contribute to medicalWisconsin:50% directly contribute to medical insurance
Note 75% in the 71-100% rangesIllinois: Very similar to industry averages
$50,000 - $100,000 = 45% penetration$200,000-$300,000 = 29%$750,000 - 1 million = 14.29%Wisconsin:Trend holds true, although less pronounced
Base rate increased – 2010: 235.27, 2012: 247.955% increaseIllinois: 5% less described as tiered duesFormula – 54%Tiered – 35%Other – 9.8%
Quick reviewWisconsin Averages: Generally slightly higher than average compensation. Chief Paid Executive by Income: $50,001 - $100,000 $40,750.00$100,001 - $200,000 $52,107.00$200,001 - $300,000 $51,817.55$300,001 - $500,000 $72,069.87$500,001 - $750,000 $85,268.75$750,001 - $1,000,000 $95,000.00Chief Paid Executive $59,839.05 (less than average)Membership Manager $29,882.73 (less than average)Membership Salesperson $21,727.30 (less than average)Communication Manager $31,475.00 (less than average)CVB Manager $27,000.00 (significantly less than average)Program Manager $32,909.57 (less than average)ED Manager $61,529.57 (less than average)Administrative Assistant $24,379.25 (less than average)
CEO increase only partially explained by Illinois additionMost growth came from within 6 statesExecutive 16% over 2010Membership 1.5% over 2010 and similar for other staff positions
Larger the chamber, more likely to have bonus planCEO bonus – percent of chambers increased2010: 45%2012: 47%Illinois: Generally more bonus plans offered, but average bonus potentials are the same
Note female to male trendNote tenure at chamberNote compensationGood news females 2% increase in women in top income categoriesIllinois: Trends hold true – want me to update all data?
Pleased and honoredDSA 2008, 2010 and 2012 comp surveyChose to add Operations survey to address needs of membersThe need for industry benchmarksThanks to ICCE for helping to fund this important research
2010: 1552012: 213Wisconsin and Illinois added and has a positive impact on averages such as executive compensationIn Compensation Survey, more participation from small chambers – the opposite is true for the Operations Survey.
8% of chambers lost a major function in the last yearOf those who lost a major function, 40% are no longer the primary economic development organization78% of chambers have a strategic plan that has been adopted by their Board of directors57% of participant chambers are members of the U.S. Chamber
Average Board Size of chambers of various sizesBelow $50k – 7 voting, 1 non-voting, 3 committee$200k-$300k – 14 voting, 2 non-voting, 6 committees$750-$1m – 20 voting, 3 non-voting, 6 committees>$1m – 30 voting, 6 non-voting, 16 committees
Membership metrics obviously vary drastically with budget size.
How do chambers distribute their newsletters?Printed – 41%Email – 69%PDF attached to an email – 23%Posted to a website – 45%Local paper – 12%
In 2012, Average FTE=4.25. In 2013, no drastic change – FTE=4.0There has been a staffing change, however.Full-time management staff has remainded steady, while full-time non-management positions have fallen. Part-time positions have spiked.Average employee tenure is 6.5 years. Surprisingly, this figure does not change among revenue categories.
The average chamber puts on 34 events per year. On average, 7 of those are community events (parades, festivals, etc.), 16 are free membership events, and 11 are paid membership events.78% of chambers charge more for non-members to attend their events than members. Of those who do, the average non-member premium is 35%.
We asked, at what levels do you advocate on behalf of members?None – 14% (50% of these were chambers with revenue less than $100k)Local – 70%State – 60%Federal – 30%However, only 46% of respondents have a public policy committee.6% reported having a PAC.
The piggy banks across show chamber profitability over time.2008 – 77%of chambers profitable2010 – 55% of chambers profitable2012 – 71%2013 – 72% (even with more bigger chambers in the mix)Average dues revenue percentage – 47%Average non-dues revenue percentage – 53%