Values Based Leadership - X Connects Presentation FINAL

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Dr. Allan Kevin Francis LL.D 🇨🇦

Values Based Leadership
Group
Dr. A. Kevin Francis LL.D
Chairman
April 1, 2015

VALUES – The Secret Sauce !!
CenterBeam Customer Care
Operations, Saint John NB

Dream
Big
Get Shit
Done
Know How
To Have
Fun
People I
Most Enjoy
Working
With
Explosive Relationships Matter!!

Contact:
Dr. A. Kevin Francis LL.D
Chairman, Values Based Leadership
Group
Email: akfrancis@outlook.com
Cell: 647-618-4841
Questions?
Thank you

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Values Based Leadership - X Connects Presentation FINAL

1. Values Based Leadership Group Dr. A. Kevin Francis LL.D Chairman April 1, 2015

2. The Context

3. VALUES – The Secret Sauce !! CenterBeam Customer Care Operations, Saint John NB

4. Customer First Market Driven Service Price/ Value Flexibility/ Scalability Completeness Of Service Consistent Delivery Relationship, Implementation & Service Experience CenterBeam Customer Experience Target Market Brand AwarenessCustomer First Net Income Growth Revenue Growth Productivity Financial Imperatives CenterBeam Values Customer First Integrity Passion Ownership Speed Team Fun Strategic Imperatives Go-To-Market Operational Excellence Internal Strategic Awareness Goal Alignment Employee Competencies C.O.M.I.T. The Value of Exceleration™ Process Driven Kaizen Strategy Maps – Everyone is a Player!!

5. Dream Big Get Shit Done Know How To Have Fun People I Most Enjoy Working With Explosive Relationships Matter!!

6. Contact: Dr. A. Kevin Francis LL.D Chairman, Values Based Leadership Group Email: akfrancis@outlook.com Cell: 647-618-4841 Questions? Thank you

7. Contact: Dr. A. Kevin Francis LL.D Chairman, Values Based Leadership Group Email: akfrancis@outlook.com Cell: 647-618-4841 Questions? Thank you

Values Based Leadership - X Connects Presentation FINAL

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