HUMAN RESOURCES MANAGEMENT

1. Dr. Mohamed Kutty Kakkakunnan
Associate Professor
P G Dept. of Commerce
N A M College Kallikkandy
Kannur – Kerala – India

2. • “Technical” – here it means ‘specialized terminology’ or
knowledge that is unique to one occupation
• Technical training is the process of teaching employees how to
more accurately and thoroughly (carefully) perform the technical
components of their jobs
• It includes technology applications, products, sales and service
tactics and more
• Technical skills are job-specific while soft-skills transferable
• Technology - the competitive advantage - the changing
technology create severe challenges to the business – business
has to adapt to the technological changes in its environment
• In-house training and external training method can be used
• Based on the facilities available a firm has to take the decision

3. Need and Objectives of Technological Training
1. Maintain competitiveness – adapt to the modern technology – non-
human resource posses to problem –human resource the most
difficult to adaptation
2. To reduce downtime: Technical training provides required skill to the
workers to perform their work most efficiently and use machines,
tools and equipments effectively.
The initial time required by a trained worker to engage or to start a job
(downtime) is very much less than that taken by an untrained worker.
Thus, training make the workers more productive and help in
reducing the idle time and labor cost
3. Increases skill level of workers
4. Improves productivity and performance level of workers
5. Reduces wastages
6. Multi-skilling

4. Benefits :-
Technical training brings several benefits to the organization to
the workers and to the society as a whole
Benefits to the organization
Adaptation the technological environment – competitive
advantage – improves skill, performance level and productivity
of workers and quality of goods and services, improves morale
of workers and worker motivation, reduces downtime, idle
time, labor cost, better industrial relations
Benefits to the workers
Increases the KSA level, career development, more wages, boosts
confidence level
Benefits to the society
Reduces cost of production, improves employability of workers,
economic development

5. Training for Productivity
• Productivity?
• Importance of productivity?
• Importance of training in improving productivity – depends upon the
performance level of workers – to perform well employees require
training in different aspects
Making productivity training effective
1. Assign the responsibility of training to a senior executive
2. Engage skilled, experienced experts for delivery of training
3. Develop training curriculum that promotes productivity
4. Seek the help of different functional managers as well as managers
at different levels to ascertain the areas where training is needed
5. Develop integrated training modules
6. Give importance to practical training and application of technology
in business process (technical training)
7. Make training a continuous one

6. Leadership Training
• Leaders are people who do right thing: managers are
the people who do things right
• Leadership is the art of getting someone else to do
something you want done because he wants to do it.
• Leaders help themselves and others to do the right
things. They set direction, building an inspiring vision
and create something new
• Leadership is about mapping out where you need to go
to “win” as a team or an organization; and is dynamic,
exciting and inspiring
• They set the direction, use management skills to guide
their people to the right destination in a smooth and
efficient ways

7. A leader can be –
-a political leader, religious leader, community
leader
-an explorer, cutting a path through the jungle
for the rest
-an executive, developing his/her company’s
strategy to beat its competitor
Different people view in different ways
according to the context

8. Who is a leader?
An effective leader is a person who –
• creates an inspiring vision of the future
• motivates and inspires people to engage with
that vision
• manages delivery of the vision
• coaches and builds a team, so that it is more
effective at achieving the vision
Leadership brings together the skill needed to do
these things

9. Essential skills for leadership
• Authenticity (dependability)
• Good communication skills
• Being articulate (rational)
• Thinking on your foot
• Humor
• Flexibility
• Integrity (honesty)
• Compelling (forceful) presence
• Empathy
• Taking on a leadership role

10. Objectives of Leadership Training
• Understanding good leadership behaviors
• Learning the difference between leadership and management
• Gaining insight into one’s pattern, beliefs and rules
• Defining one’s qualities and strengths
• Determining how well one perceives what is going on around him
• Polishing interpersonal skills and communication skills
• Learning about commitment and how to move things forward
• Making key decisions
• Handling self and other stress
• Empowering, motivating and inspiring others
• Leading by example