What is job crafting? And how does it improve performance? How can it be implemented in the workplace? About this event What is job crafting? And how does it improve performance? How can it be implemented in the workplace? Our current job design (job specification) is too rigid in a dynamic work environment. Job specification is designed to get the jobholder to focus on a few tasks and not to deviate beyond their job description. This creates problems. The jobholder isn't interested in what happens outside their job specification. And this causes communication breakdowns and misunderstandings. This presentation discussed job crafting and how it can be used to build a high performing workplace. Although a slow start, in the post-COVID environment, job crafting is gaining popularity and is a way of building engagement and accelerating performance. It is also a way to develop a more agile workforce. Job crafting can be used in tandum with job specification. promoting job crafting will add value and create the agility necessary to deal with an ever-changing environment. This information comes from Dr. Tim Baker's newly-released book, "The Future of Human Resources: Unlocking Human Potential."

1. Improve Performance by
Rethinking Job Design
Dr Tim Baker
tim@winnersatwork.com.au
www.winnersatwork.com.au

2. Dr. Tim Baker

3. How can job
crafting increase
performance?

4. The proactive paradox
Job crafting
Special offer

6. Proactive Paradox Process

7. Agreement
Skepticism
Confirmation
Three Stages of the
Proactive Paradox Process

8. Example
Paul works in IT in customer support. He
spends most of his time on a help line but had
a passion for testing and improving new
software. Through discussions with his
manager, Paul joined a group that tested new
applications before they were launched in the
company. This took up about three hours every
month.
Whilst Paul’s role didn’t substantially change
through job crafting, he was delighted that his
skill and passion for analysis of new
applications was being recognized.

10. Example
Harry, a bus driver, decides to give
helpful sightseeing advice while
travelling his regular route from the
airport to the city. He’s mindful that
many of his passengers are from out of
town. Harry perceives his job as more
than driving a bus (cognitive crafting).
By using his extensive local knowledge,
Harry decides to use his extroverted
personality to good effect. He decides to
add sightseeing to his primary task of
driving a bus.

11. Special
Employment
Needs
• older employees
• employees with disabilities or
health problems
• parents with young children,
particularly female employees

12. Example
Marilyn is an architect who specializes in
designing offices for large companies.
She goes out of her way to organize
several informal meetings with her
clients on a new office design project.
During these meetings, Marilyn—instead
of looking at the current office layout—
observes the way people are working
and how they interact with one another.
After several visits, Marilyn changes the
office designs based on her observations
and interactions with the customer.

13. Job crafting
program consists
of four steps:
1. Training
2. Recording Work Activity
3. Reflecting
4. Planning

14. Replacing the Job
Description To
Accelerate Performance
Dr Tim Baker
Friday 22 July, 2022
10 am – 10:30pm AEST
https://www.eventbrite.com/e/250958161617

15. RRP: $39 + postage
My price TODAY
ONLY: $29
Send me an email tim@winnersatwork.com.au
by COB today.