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Dr Tim Baker
tim@winnersatwork.com.au
www.winnersatwork.com.au
Getting the Very Best
from People
Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings
Your primary role as a leader is to get
the very best from each member of your
team …
Unit 4: Getting the best from the people you lead
What is motivation …
Motivation
You can’t motivate people –
you can only provide the circumstances
by which people become motivated
Everybody is motivated –
But not everyone is inspired
Motivation is subjective
Intrinsic motivation is
more powerful than extrinsic
motivation
Money is overestimated as a
motivational force
People are motivated by
the pain/pleasure principle
The 10 things employees want most from a job
1. Work-life balance
2. Relationship with colleagues
3. Relationship with manager
4. Work being appreciated
5. Financial stability of employer
6. Job security
7. Interesting work
8. Learning & Development
9. Values of employer
10. Career development
(Boston Consulting Group, 2018)
If you have
one person
who is just
not
motivated
what do
you do? “Is there anything that
I’m doing or not doing
that can help you be
more engaged in your
work?”
The Work People Do
Job Role Non-job Role
Technical skills
& Tasks
Team role
Career role
Innovation &
Continuous
Improvement role
SOURCE: Baker, T.B. (2015) The End of the Job Description: Shifting from a Job-focus to a Performance-focus
Positive
attitude &
enthusiasm role
Unit 4: Getting the best from the people you lead
Unit 4: Getting the best from the people you lead
Unit 4: Getting the best from the people you lead
Unit 4: Getting the best from the people you lead
Clarify the task role Provide frequent,
positive feedback
Show people how
they can contribute
Encourage personal
goal clarification Match job with
personal motives
Make apparent the
personal gains for
personal & team
productivity
Recognise individual
successes
Remove
organisational
roadblocks
Remove supervisory
roadblocks
Your homework
Try to use autonomy, mastery, and
purpose in your leadership decisions &
conversations … and stick to it no matter
what
Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings

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Unit 4: Getting the best from the people you lead

  • 2. Unit 1—The Ingredients of Effective Feedback Unit 2—Enhancing Your Personal Influence Unit 3—Optimising Team Performance Unit 4—Getting the Very Best from People Unit 5—Understanding People and their Personalities Unit 6—Facilitating Effective Meetings
  • 3. Your primary role as a leader is to get the very best from each member of your team …
  • 6. Motivation You can’t motivate people – you can only provide the circumstances by which people become motivated Everybody is motivated – But not everyone is inspired Motivation is subjective Intrinsic motivation is more powerful than extrinsic motivation Money is overestimated as a motivational force People are motivated by the pain/pleasure principle
  • 7. The 10 things employees want most from a job 1. Work-life balance 2. Relationship with colleagues 3. Relationship with manager 4. Work being appreciated 5. Financial stability of employer 6. Job security 7. Interesting work 8. Learning & Development 9. Values of employer 10. Career development (Boston Consulting Group, 2018)
  • 8. If you have one person who is just not motivated what do you do? “Is there anything that I’m doing or not doing that can help you be more engaged in your work?”
  • 9. The Work People Do Job Role Non-job Role Technical skills & Tasks Team role Career role Innovation & Continuous Improvement role SOURCE: Baker, T.B. (2015) The End of the Job Description: Shifting from a Job-focus to a Performance-focus Positive attitude & enthusiasm role
  • 14. Clarify the task role Provide frequent, positive feedback Show people how they can contribute Encourage personal goal clarification Match job with personal motives Make apparent the personal gains for personal & team productivity Recognise individual successes Remove organisational roadblocks Remove supervisory roadblocks
  • 15. Your homework Try to use autonomy, mastery, and purpose in your leadership decisions & conversations … and stick to it no matter what
  • 16. Unit 1—The Ingredients of Effective Feedback Unit 2—Enhancing Your Personal Influence Unit 3—Optimising Team Performance Unit 4—Getting the Very Best from People Unit 5—Understanding People and their Personalities Unit 6—Facilitating Effective Meetings