4. Overview
How do you ensure your visualizations are vital to your business
How the brain processes visual images
Why the processing of visual images impacts your design
Important design considerations
14. Author vs. Reader Driven
• Does not allow interactivity for the
reader
• Author determines information gleaned
from the visualization
• Also known as Explanation or Guided
Analytics
Author
Driven
• Allows interactivity for the reader
• Users play with data
• Users gather their own interpretation
and understanding of information
• Also known as Exploration or Self-service
analytics
Reader
Driven
Source: Narrative Visualizations: Telling Stories with Data
18. Telling a Story
Narrative
Descriptive
Expository
Persuasive
Writing:
• Narrative
• Telling a story (fiction,
non-fiction, essay, etc.)
• Descriptive
• Creating a vivid picture
of a noun (person, place
or idea)
• Expository
• To the point; factual
writing (instructions,
directions, etc.)
• Persuasive
• Using writing to express
an opinion or take a
stance through your
writing
Visualizations:
• Narrative
• Combination of the story
and numbers
• Descriptive
• Utilizing visual
presentation to describe
the data set
• Expository
• Minimalist visualization
conveying meaning to
audience
• Persuasive
• Presenting data in a way
which allows the viewer to
easily understand the point
of view
19. The Writer’s Block
Many writers have provided advice on their writing process
Some of this information can be applied to data visualizations
Rudyard Kipling:
“If history were taught in the form of stories, it would never be forgotten.”
Roald Dahl
“I don’t care if a reader hates one of my stories, just as long as he finishes the book.”
William Zinsser
“To defend what you’ve written is a sign that you are alive.”
Tom Clancy
“I do not over-intellectualize the production process. I try to keep it simple. Tell the damned
story.”
Carl Sandburg
“Beware of advice – even this.”
20. There are lies, damn lies and statistics
Mark Twain Writing Advice
“Get your facts first and then you can distort them as much as you please.”
“You need not expect to get your book right the first time.”
“Use plain, simple language, short words and brief sentences. That is the way
to write English – it is the modern way and the best way. Stick to it; don’t let
fluff and flowers and verbosity creep in.”
“Facts are stubborn, but statistics are more pliable.”
“A successful book is not made of what is in it, but what is left out of it.”
“One should never use exclamation points in writing. It is like laughing at your
own jokes.”
“Write what you know.”
21. “Don’t use passive voice; Timid writers like passive verbs for the same
reason that timid lovers like passive partners. The passive voice is safe.”
“Don’t obsess over perfect grammar. The object of fiction isn’t
grammatical correctness but to make the reader welcome and then tell a
story.”
“You have three months. The first draft of a book – even a long one –
should take no more than three months, the length of a season”
“Write one word as a time”
“Eliminate distraction. There should be no telephone in your writing
room, certainly no TV or video games for you to fool around with”
22. Overall Visualization Process
Research
Data
Vet Data
Sources
Filter
Findings
Determine
Visualization
Type
Craft Story
Review &
Revise
• Business Question
• Focus on Nouns
• Identify Data Sources
• Trustworthy Data Only
• Data Consumer Confidence
• Start with full data
• Pare down
• Important Elements Only
• Refer to flow chart
• Keep Interesting
• Keep Simple
• Creative & Analytical Resources
• Be original
• New POV
• Unbiased 3rd Party
• Feedback
• Enhance
24. Photography Influence
Photograph Visualization
Message Bountiful snow, how
small people are
compared to
mountain of snow
What is the message
you are trying to tell
to your audience?
Intent Everything (picture
frame, shutter
speed, depth of
field, etc.) derived
from intent
Everything (Colors,
visualization type,
scale, scope, etc.)
derived from intent
Considerations Snow in 2/3 of
photo, skiers small,
focused on primary
subject (snow),
filtered sunlight
accordingly
Vivid color scheme,
appropriate scale,
scope of
visualization,
filtered data
accordingly
29. Visual Design Influences
Repetition
Presentation of the same image in a pattern; with
variation is interesting; without variation can be
monotonous
30. Visual Design Influences
Contrast
The juxtaposition of opposing elements – colors, shapes, sizes, etc.
35. Cognitive Psychology
Deals with mental processes such as attention,
perception, creativity, thinking, etc.
Of these processes, perception has the largest
impact on visualizations
Understanding perception allows you to
“hack” your users’ brain
Create more efficient visualizations
36. Perception
Most important for visualizations
Process by which human brain takes in external stimuli from the surrounding
environment (i.e. the way the human brain “sees” information in dashboards and
visualizations)
Pre-attentive processing
Electronic process within the brain
Attentive processing
Physical process requires changes in synapses between neurons in the brain
Involves the subconscious processing of visuals
Quickly processes:
Position, Color (Hue and Intensity), Alignment, Size and Shape
Does not quickly process:
Text and Numbers – requires focus and attention to process
41. Principles of Perception
Proximity
Objects placed close together are perceived as a group
Similarity
Objects sharing similar attributes, such as color or
shape, are perceived as a group
Enclosure and Continuity
Objects with a boundary or continuation around them
are perceived as a group
Closure
Open structures can be easily perceived as closed,
complete
43. The Goldfish Effect
2013
Average American Attention Span
Goldfish Attention Span
12 seconds
9 seconds
8 seconds
Average American Attention Span
2000
44. Attention Span
More than ever, research is highlighting a trend in reduced attention and
concentration spans … the younger generations appear to be the worst
afflicted.
Sociologist David Moxon
… individuals who multi-task emails, phone calls and social-networking sites
have more trouble paying attention and focusing on important information.
The New York Times
45. “Calgon, Take Me Away”
When you are stressed … this stress takes a lot of resources from your brain
and interferes with your capacity to encode any new information.
Center for Studies on Human Stress
48. Audience Considerations
What information is needed to be successful?
What is the correct level of detail?
What actions can be taken and what values need action?
What learned or cultural assumptions may affect design choices?
What do colors mean? Which icons are familiar?
Don’t forget color blindness
Color blind friendly color palettes
http://colorlab.wickline.org/colorblind/colorlab/
51. Design Considerations
Gridlines are best kept subtle
Avoid displaying excessive detail
Don’t highlight unimportant information
Dashboards should fit entirely on one screen
Avoid adding unnecessary/useless decoration
Avoid an unappealing visual design
Avoid text heavy Infographics
52. Common Mistakes
Inappropriate display choices distorting reality
Variety just because…
Too much information
Poorly designed (noisy fill patterns, line styles, or saturated/bright colors)
Inaccurate encoding of quantitative data
Inconsistent ordering and placement
Inconsistent or reversed scales
Proportional axis scaling
Using counts vs. percentages when comparing periods with different totals
54. Listener Segmentation
Novice
• New to the subject, but does not want oversimplification
Generalist
• Aware of the topic, looks for an overview and the story’s major themes
Management
• Seeks in-depth actionable understanding with access to detail
Expert
• Wants more exploration and discovery with less story-telling
Executive
• Needs to know the significance and conclusions of weighted probabilities
Source: Jim Stikeleather, Dell Executive Strategist in Harvard Business Review Article
56. Correlation doesn’t imply causation, but it does waggle its eyebrows suggestively
and gesture furtively while mouthing ‘look over there’.
57.
58.
59.
60. Facts are stubborn, but statistics are
more pliable
Running Back “A”
Most rushing TDs since entering the NFL
Sixth in fantasy points among RBs since
joining NFL
He has never missed a game
Only three RBs have more 1st Downs in
the last two years
Eighth in total yards after contact since
2014 (among active RBs)
Averaged 7 yards per reception
No WR/RB/TE touched the ball more on
his team last season
His team’s offense was one of the 10
highest scoring offenses in the league
Running Back “B”
Averaged 3.56 yards per carry (42nd
among RBs with at least 100 carries)
49th in running routes among RBs
Finished with fewer than 6 fantasy
points in 8 different games
Had at least 5 different games with at
least 9 touches and 2 or fewer points
Averaged 2.2 yards per carry on red
zone carries
No RB in the NFL has lost more fumbles
over the last two seasons
Career lows in total yards, yards per
carry, receptions, receiving yards and
fantasy pointsBengals RB Jeremy Hill
62. Best Practices
Empower Context
Digestible Engagement
• Present KPIs (metrics) compared to goals
• Use color to differentiate different
metrics
• Regularly scheduled email delivery
• Metric driven report notifications
• Interactive Visualizations
• Information inspires action
• Actionable and meaningful content
• Cannot be everything to everyone
• Center of Excellence (COE)
• Supports consistency
• Tips and Tricks
63. Visualization Categories
• Compare two variables
• Show trends over time
• Also known as Time Series
Line Charts
• Compare quantities of different quantities
• Grouped Data ElementsBar Charts
• Similar to Line Chart
• Show how much one variable is affected by another (Correlation)Scatter Plots
• More complex Scatter Plot
• Shows how much one variable is affected by two others
• The size of the bubble denotes value of third variable
Bubble Charts
• Compare parts to the whole (proportion of slice arc to whole)
• Can be difficult to compare different slices of pie or across different pies
• Total of values should equal 100(%)
Pie Charts
65. Additional Visualization References
Stephen Few
http://perceptualedge.com
Edward Tufte
http://edwardtufte.com/tufte
Jen Underwood Blog
http://www.jenunderwood.com/gallery.htm
Word Clouds
http://www.wordle.net
Chandoo
http://chandoo.org/wp/excel-dashboards/
Clearly and Simply
http://www.clearlyandsimply.com
66. Q & A
Verily, this vichyssoise of verbiage veers most verbose
Non-Visual Data – A visualization’s purpose is to be the communicator of data
Produce and Image – The visual must be the primary means of communication
Readable & Recognizable – Must provide a way to learn something about the data
Pre-History: Early visualizations focused on movements of stars, geography, maps, crop planting, and city development. They took the form of sand, rock and cave drawings, and later drawings on clay and papyrus.
Ptolemy revolutionized map making with use of latitude and longitude to develop global coordinate system
William Playfair – Scottish economist and politician; time series graphic showing trends in data over time
This compares reigning monarchies (at top) to price of wheat (middle) to average wages for mechanics, smiths, masons and carpenters
Charles Joseph Minard – French civil engineer noted for his contribution to Information Graphics in civil engineering and statistics
Napolean’s Disastrous Russian Campaign of 1812
Represents two dimensions across six data types – Troops, Distance, Temperature, Latitude/Longitude, direction and location relative to dates
Translation of text on graphic:
Figurative Map of the successive losses in men of the French Army in the Russian campaign 1812-1813.
Drawn by Mr. Minard, Inspector General of Bridges and Roads in retirement. Paris, 20 November 1869.The numbers of men present are represented by the widths of the colored zones in a rate of one millimeter for ten thousand men; these are also written beside the zones. Red designates men moving into Russia, black those on retreat. — The informations used for drawing the map were taken from the works of Messrs. Chiers, de Ségur, de Fezensac, de Chambray and the unpublished diary of Jacob, pharmacist of the Army since 28 October.In order to facilitate the judgement of the eye regarding the diminution of the army, I supposed that the troops under Prince Jèrôme and under Marshal Davoust, who were sent to Minsk and Mobilow and who rejoined near Orscha and Witebsk, had always marched with the army.
Look at some of the things that we use today – Multiple dimensions on the graphic, combination of text and numbers, general flow of information from left to right, legend, etc.
Prevailing wisdom was that cholera was spread by foul smelling mist “miasmas”
John Snow believed that contaminated drinking water was the cause; if disease was carried on the air, instances of it would be widespread; however, if disease was caused by water, then instances would be localized.
He created a map plotting London streets and incidences of cholera and public water pumps
Based on this, he tracked the origin of the outbreak to the pump at Broad Street and he quickly advised decommissioning the pump.
Subsequently, the cases of cholera quickly disappeared.
Nathalie Miebach – an artist who generates the “visual articulation of scientific observations”
Translates scientific data related to astronomy, ecology and meteorology into woven structures
Basically creates three dimensional representation of the data on the grid of a woven basket
This not what you typically think of when you hear the term visualization, but it is a type of visualization
What kind of story do you think it tells?
How effective is it?
Focused on what information is needed to tell the story – Launch Angle; Batting Average and Average Exit Velocity
Visually appealing
Uses color (red vs. blue) to denote different meaning for some of the data points
Shows relative launch angle by placement on the graphic – quickly understandable for the viewer
Network distribution visualizations
Stanford Researchers: Edward Segel, Jeffrey Heel
Get your facts first and then you can distort them as much as you please
Make sure that your underlying information is accurate; you can make the numbers lie afterwards
You need not expect to get your book right the first time
Develop, review, revise – Agile!
Use plain, simple language, short words and brief sentences. That is the way to write English – it is the modern way and the best way. Stick to it; don’t let fluff and flowers and verbosity creep in
Keep the data simple; do not add in too many layers of data or too many axes to the matrix
Facts are stubborn, but statistics are more pliable
Be careful to make sure that you do not skew the information presented in your visualization, as it is easy to make the numbers show what you want. (Example of statistical comparison from Matthew Berry)
Don’t use passive voice; Timid writers like passive verbs for the same reason that timid lovers like passive partners. The passive voice is safe.
Don’t stick with the traditional data visualization methods just because they are simple and easy; they may not be the best method
Don’t obsess over perfect grammer. The object of fiction isn’t grammatical correctness but to make the reader welcome and then tell a story.
Don’t obsess over perfect data quality when telling you story. Get the data quality sufficient for the type of story that you are telling
You have three months. The first draft of a book – even a long one – should take no more than three months, the length of a season
Time box your work (cleansing, transformation, analysis, reporting and formatting) to avoid heading into a rabbit hole from which you cannot return
Write one word as a time
Keep the scope of your work manageable; Do not try to present data to show the most profitable customers, products, stores, salesmen, month, region, etc. There will be too much information and it will be too difficult to accomplish all of this at one time
Eliminate distraction. There should be no telephone in your writing room, certainly no TV or video games for you to fool around with
Data Analysis and presentation teams should be able to focus on their work without being distracted by other time demands (work)
A picture is worth 1000 words!
Balance – The arrangement of elements in a way which is visually consistent
Art shows a large shape close to the middle balanced by a small shape close to the edge
Visualization shows the percentage of the total US population by age and Gender for a particular year (the values for each gender are shown against each other, balanced on either side of the middle of the visualization
Visualization is from The Next America by Paul Taylor, April 10, 2014
Gradation – Changing size and direction to produce linear perspective
The gradation of color in the art draws the attention of the viewer’s eye down to the main subject – the person standing on the rock/mountain
Visualization uses the gradation of color to show the frequency of pitch location for Trevor Bauer curve balls in 2016. The more intense the color on the heat map, the more frequently a pitch hit that area of the strike zone (from the catcher’s perspective)
Visualization is from MLB Blogs (Bastian) in an article discussing the effectiveness of Trevor Bauer’s curveball in 2016 vs. 2015.
Repetition – Presentation of the same image in a pattern; with variation is interesting; without variation can be monotonous
Andy Warhol like print of Marilyn Monroe on the left (example from art)
The visualization shows an arc diagram, which is a method of mapping the musical sequences within a particular song. This particular one is an arc diagram for Mozart’s Moonlight Sonata
Contrast – The juxtaposition of opposing elements – colors, shapes, sizes, etc.
Art shows how the form of the Frisbee throwing dude is visible due to the contrast of black and white and the alternating of black white in the same line (double constrast of sorts)
Visualization shows Human breast lymphatic vessel (arrows) identified using CPS after intradermal injection of the microbubble contrast agent into the periareolar margin of the breast
Visualization is from the Journal of Ultrasound in Medicine.
Dominance – Using object size (typically larger size) to draw attention
Art uses dominance to draw the viewers attention to the primary subject of the piece – the motorcycle rider, which is prominently placed in the “front” of the artwork and therefore draws the viewers attention
Star Trek Visualization maps the relationships of every Star Trek character to other Star Trek characters based on the selected TV shows and/or movies
Visualization is from FlowingData.com, a visualization blog with examples of visualizations
Harmony – Combining similar, related elements for visually appealing result
Art shows the harmony of colors, gradations, balance, dominance, etc. All of these design elements are tastefully used to make a pleasing visual work of art
The Visualization shows the first 140 Twitter employees and how they relate to each other through mutual follows. Each arc shows a connection between two employees. The visualization contains balance, color gradiation, dominance and contrast put together to make the visualization more visually appealing AND easier to understand.
Visualization is from FlowingData.com
Unity – Visual linking of various elements in the work
Art shows use of contrast (light/dark colors, small/big shapes), dominance (large dark spots draw attention), gradation (color shifting from lighter to darker) and repetition (repeating the linear looking shapes throughout the piece)
Visualization also shows balance (visualization is blanced left to right of image), gradation (intensity of colors), repetition (vertical lines representing music notes), constrast (colors to black), etc.
Visualization is from theappguruz.com and an article discussing how to build a music visualization in Unity
Metaphor
* Pre-attentive is like talking to a friend over Facetime
* Attentive is like building the LTE network over which Facetime runs and then using Facetime to talk to a friend
Your brain works with text differently than numbers. It also works with both differently than images. This is due to the effort your brain has to put into processing the text and numbers, versus what it can gain from perception.
In order to view the information in this graph your brain must process it, since it is simply a set of numbers. The effort required to process this information takes time and therefore, it can be considered more difficult to understand.
Your brain fills in the gaps in your peripheral vision with what it thinks should be there, assuming more grey lines
The dots appear and disappear from your view of the image as your eyes move around it, based on what is seen in the peripheral vision
Your brain fills in the gaps in your peripheral vision with what it thinks should be there, assuming more grey lines
The dots appear and disappear from your view of the image as your eyes move around it, based on what is seen in the peripheral vision
“When nothing is occupying my attention, the first thing I do is reach for my phone.”
77% of people ages 18-24 responded “Yes”
10% of people over age 65 responded, “Yes.”
* Study from Microsoft Corp.
Vertical Scaling
Using large scaling on Y axis to exaggerate slope of lines
Absolute Values
Comparing actual numbers to percentages
Narrower Context
Skewing the estrapolation by filtering data out (one graph filters out past recessions, which skews the results presented in the graph)
The first graph does not do as good of a job of showing the relationship between the actuals and budget, since the budget value is not normalized.
The second graph keeps the budget value constant which more accurately compares the actual value to it.
Jim Stikeleather, Dell Executive Strategist in Harvard Business Review Article