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Wiebe Dijkstra Veerle Van Rompaey
w.p.dijkstra@tudelft.nl veerle.vanrompaey@kuleuven.be
@wpdijkstra
The European Maturity Model
for Blended Education
1
EMBED as strategic partnership
2CC-BY 4.0
• About introducing innovation in higher education by the
implementation of blended learning (b-learning)
• We will create a reference model for developing and
implementing blended learning, embracing all levels of an
institution: the design of the blended course, organisational
aspects such as staff support and training, and institutional
leadership, developing policies and strategies making the
institution continuously innovative.
• The partnership consists of frontrunner universities in
b-learning European wide.
3CC-BY 4.0
Process
Conceptual and
descriptive framework
MOOC
Policy impact
initiatives
Institutional change
trajectories
Design of monitoring
instruments
Maturity model and
monitor
Working towards a maturity
model
1. Literature study
2. Repository of BL cases (mainly BL courses), interviews with
lecturers, course designers and policy makers
3. Interviews BL experts, outside the EMBED project (Delphi
study)
o Framing blended learning, teaching and education
o Define & refine dimensions and criteria of the MM
o Describe maturity levels
6CC-BY 4.0
What are we
7CC-BY 4.0 CC-BY-NC Jodie Taylor
8CC-BY 4.0
••a way of combining traditional classroom
experiences, experiential learning objectives,
and digital course delivery that emphasizes
using the best option for each learning
objective.
Hybrid
Learning?
Defining the blend
9CC-BY 4.0
10CC-BY 4.0
••learning as a result of a deliberate, integrated
combination of online and face-to-face
learning activities.
Blended
learning
••designing and facilitating blended learning
activities.
Blended
teaching
••the formal context of BL that is determined by
policies and conditions with regard to the
organization and support of blended learning.
Blended
education
Defining the blend
Three levels
11CC-BY 4.0
Macro (government & society)
Policy
Rules &
Regulations
Meso (institute)
Policies
Conditions
Micro (course/programme)
Teaching Learning
MICRO LEVEL
12CC-BY 4.0
Micro level: BL PRACTICES IN CONTEXT
Sample Overview (N=26 cases )
6 Embed partner universities
• Humanities 7 (philosopy, linguistics, cultural studies, psychology)
• (Business) Economics & Information Management 6
• Exact Sciences & Research Methods 10
• Medical Sciences 3
Interviews with lecturers and an online survey
(frequency of learning activities and tools)
BLENDED LEARNING WAVE
F2F
Online
Watch
video
Discuss
Quiz
Calcu-
lations
Online
Quiz
Peer
Instruction
Read
paper
Discuss
calculations
In-depth
Lecture
Read
material
CC-BY 4.0 14
General Learning activities
General Activities N Online Offline
Online &
Offline
Instructor-le
d Student-led
Lectures/Tutorials 24 19 21 15 23 3
Exercises / Assignments / Problem
Solving 21 18 12 10 8 12
Small Group Work 14 10 11 7 1 9
Workshops // Seminars 13 7 9 4 4 6
Student generated content (e.g.
Video's, articles, ….) 12 12 2 2 3 6
Student Presentation 11 7 8 4 1 7
Reflective journal 10 10 0 0 1 8
Panel/ Discusion /Debates 10 7 8 5 2 7
Demonstrations 9 6 7 4 6 2
Q&A sessions 8 4 6 2 4 1
Guest Lectures 6 4 3 1 4 0
Polling // Surveys 6 3 3 1 5 0
Project 6 5 2 1 0 4
Brainstorming 5 4 4 3 1 4
Labs/Practicum 5 2 4 1 0 1
MInd--mapping 5 3 4 2 0 4
Role play // Simulation 4 0 5 0 3 3
Excursions 2 0 2 0 0 1
BL PRACTICES: Drivers & Enablers
Drivers
• Individual drivers:
• Enrich the learning experience:
• Focus on problem solving
• Focus on authentic cases
• Supporting engagement and building a community
outside of the classroom
“For 25 years I have been trying to find ways of helping
students with turning theory into conceptual thinking and
into problem solving”
“To free up class time and try to replace that for conceptual
thinking”
• More interactive teaching
“[until now the normal way of teaching] was the teacher
standing up at the blackboard … and the students sitting in
the chairs… so we want to change that form of teaching
into a …. more interactive form of education.”
Drivers
• Individual drivers:
• Skills for the students’ future careers
• They should learn to work in a team and collaborate (outside
the classroom)
• Students need to learn how to use various tools
• They need to learn to search for reliable information
• They need to learn to apply theories in practice
• Flexibility & internationalization
• Reaching International students or students living far from the
campus
• Reaching students with certain disabilities or a different
educational context
• Personal interests
• Experimenting with tools, new ways of teaching
• Doing research on teaching methods
Drivers
• Internal institutional drivers :
• Improve success rate
“So 70% of the influx [should] obtain their bachelor’s degree within four
years, that was more or less the main goal”
• University-level strategy
“There is a strong hint [from our university] that things should be blended, or
online”
“The one big driver was the university statement, I think 2 years ago, that
they would expect all students to have the opportunity to take at least one
fully online course.”
• External drivers :
• Requirements:
• Managing assignments for large groups of students , peer reviews, …
PANDEMIC?
Enablers
Enablers
(THAT WORK)
• Support in the development of
online materials, e.g. videos
• Funding from various sources, e.g.
from faculty
• Extra staff, e.g. teaching assistants
• Follow-up, e.g. sharing
experiences with colleagues
• Technical, either centralized or
faculty-based help desks
• Project-oriented approach within
a design team (>< ’find your
way’)
• Time for development
• Peer pressure
• …
SOME CHALLENGES & FUTURE TRENDS
- Applying learning analytics on a more advanced level
- Recommender systems
- Predictive next to descriptive analytics
- ….
- Inserting adaptivity in a BL approach
- E.g. “So more basic exercises for the ones who need it. And then
more challenging for the ones who can handle that…”.
- E.g. “It would be wise [to do it like this:] ‘This is the minimum that you
have to do and this is the exam for that. And you get a six or a
seven. No more. But if you’re willing to take up a challenge, this is
the target exam for an eight. And if you really want to be
challenged, there’s a third exam. I think it would help them. ‘ “
- Dealing with very large groups (e.g. + 400 students)
- ‘MOOC style’ teaching
- COVID19 – Individual drivers?
Don’t fall into the trap of thinking that if you make the material crisp
and clear, as nice as you can, that all your problems are gone. Be
very sensitive of whether the material is not too good, so that your
students have the impression that they understand that, they did
understand the story but they don’t understand the concept.
I think it's worthwhile doing so. But they have to be aware that it will
cost time. It will not save you time. It will probably increase the
efficiency of the course, but it will not save you time as a lecturer.
Don’t make everything blended … And so the good things from the
past, the good old lectures : keep them ! And next to this, do things
with a team ! A team of 2 or 3 is enough. And then you have to go
for it, mind the details, the quality of audio and video, appointments
with students, a study guide. Choose your pet project and go for
quality and detail.
MESO LEVEL
23CC-BY 4.0
24
Cookbook
Cookbook Educational Spaces:
https://pietvanderzanden.weblog.tudelft.nl/2018/04/21/cookbook-education-spaces-version-2/
25
/
26
New education building Pulse
http://campusdevelopment.tudelft.nl/project/pulse/
Virtual tour: https://nmc360.tudelft.nl/vt_pulse/
27
28
MACRO LEVEL
30CC-BY 4.0
Governmental policy
31CC-BY 4.0
• Teachers get paid based on hours in class
• Reducing class time is political sensitive
• Some governments are promoting blended
learning with grant programme for digital
education
Maturity Model
CC-BY 4.0 32
CONCEPTUAL
FRAMEWORK
CC-BY 4.0 33
Maturity ≠ Quality
CC-BY 4.0 34
“Maturity is a measurement of the
ability of an organization for
continuous improvement in a
particular discipline”
CC-BY 4.0 35
36
Course level
3 levels, 21 dimensions, 63 indicators
Programme level Institution level
7 dimensions
3 indicators per dimension
(21 in total)
6 dimensions
3 indicators per dimension
(18 in total)
8 dimensions
3 indicators per dimension
(24 in total)
37
COURSE LEVEL
38CC-BY 4.0
COURSELEVEL
39CC-BY 4.0
COURSELEVEL
40CC-BY 4.0
Online + F2F
activities
ECTS
41
42CC-BY 4.0
• Monitor?
https://www.latrobe.edu.au/
students/admin/fees-and-m
43CC-BY 4.0
https://www.unis.no/wp-co
ntent/uploads/2018/02/Gui
deline-on-calculating-stude
nt-workload.docx
PROGRAMME LEVEL
44CC-BY 4.0
PROGRAMMELEVEL
45CC-BY 4.0
PROGRAMMELEVEL
46CC-BY 4.0
Selection courses
Mode of delivery
Part-time/Full-time
Other institutions
47
48CC-BY 4.0
49CC-BY 4.0
INSTITUTION LEVEL
50CC-BY 4.0
INSTITUTIONLEVEL
51CC-BY 4.0
INSTITUTIONLEVEL
52CC-BY 4.0
Continuous
Professional
development
Recognition
New Skills
53
54
MODEL IN PRACTICE
59CC-BY 4.0
Workshops
60CC-BY 4.0
61
COURSE PROGRAMME
INSTITUTION
62
Project, policy,
leadership
VALIDATION OF THE
MODEL
63CC-BY 4.0
CC-BY 4.0 64Delphi, Greece by tamara Semina, CC BY-SA
ROUNDS EXPERTS EU COUNTRIES
3 33 8
CC-BY 4.0
Consensus:
67
75 % of the experts agreed on a
dimension and indicators
CC-BY 4.0
Course design process:
Selection of
blended learning
activities and their
sequence
0,91
Selection of
blended learning
tools
0,80
Course flexibility 0,83
Course interaction 0,91
Course experience:
Student learning 0,85
Study load 0,86
Inclusiveness 0,81
COURSE LEVEL
Programme design process:
Programme
coherence
0,93
Alignment of blended
learning tools
0,90
Programme flexibility 0,80
Programme experience:
Student learning 0,84
Study load 0,80
Inclusiveness 0,81
Institutional support 0,85
Institutional strategy 0,87
Sharing and openness 0,81
Professional development 0,85
Quality assurance 0,89
Governance 0,89
Finances 0,83
Facilities 0,97
PROGRAMME LEVEL INSTITUTION LEVEL
Average agreement:
0,90
NEXT STEPS
71CC-BY 4.0
Next Steps
72CC-BY 4.0
• Self Assessment tool
▪ Excel version is ready
▪ Online version will come later
• Implementation guidelines
• MOOC on FutureLearn
(March & September 2020)
embed.eadtu.eu
73CC-BY 4.0
w.p.dijkstra@tudelft.nl
@wpdijkstra
veerle.vanrompaey@kuleuven.be

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I-HE2020 The European Maturity Model for Blended Education

  • 1. Wiebe Dijkstra Veerle Van Rompaey w.p.dijkstra@tudelft.nl veerle.vanrompaey@kuleuven.be @wpdijkstra The European Maturity Model for Blended Education 1
  • 2. EMBED as strategic partnership 2CC-BY 4.0 • About introducing innovation in higher education by the implementation of blended learning (b-learning) • We will create a reference model for developing and implementing blended learning, embracing all levels of an institution: the design of the blended course, organisational aspects such as staff support and training, and institutional leadership, developing policies and strategies making the institution continuously innovative. • The partnership consists of frontrunner universities in b-learning European wide.
  • 4. Process Conceptual and descriptive framework MOOC Policy impact initiatives Institutional change trajectories Design of monitoring instruments Maturity model and monitor
  • 5. Working towards a maturity model 1. Literature study 2. Repository of BL cases (mainly BL courses), interviews with lecturers, course designers and policy makers 3. Interviews BL experts, outside the EMBED project (Delphi study) o Framing blended learning, teaching and education o Define & refine dimensions and criteria of the MM o Describe maturity levels
  • 7. 7CC-BY 4.0 CC-BY-NC Jodie Taylor
  • 8. 8CC-BY 4.0 ••a way of combining traditional classroom experiences, experiential learning objectives, and digital course delivery that emphasizes using the best option for each learning objective. Hybrid Learning? Defining the blend
  • 10. 10CC-BY 4.0 ••learning as a result of a deliberate, integrated combination of online and face-to-face learning activities. Blended learning ••designing and facilitating blended learning activities. Blended teaching ••the formal context of BL that is determined by policies and conditions with regard to the organization and support of blended learning. Blended education Defining the blend
  • 11. Three levels 11CC-BY 4.0 Macro (government & society) Policy Rules & Regulations Meso (institute) Policies Conditions Micro (course/programme) Teaching Learning
  • 13. Micro level: BL PRACTICES IN CONTEXT Sample Overview (N=26 cases ) 6 Embed partner universities • Humanities 7 (philosopy, linguistics, cultural studies, psychology) • (Business) Economics & Information Management 6 • Exact Sciences & Research Methods 10 • Medical Sciences 3 Interviews with lecturers and an online survey (frequency of learning activities and tools)
  • 15. General Learning activities General Activities N Online Offline Online & Offline Instructor-le d Student-led Lectures/Tutorials 24 19 21 15 23 3 Exercises / Assignments / Problem Solving 21 18 12 10 8 12 Small Group Work 14 10 11 7 1 9 Workshops // Seminars 13 7 9 4 4 6 Student generated content (e.g. Video's, articles, ….) 12 12 2 2 3 6 Student Presentation 11 7 8 4 1 7 Reflective journal 10 10 0 0 1 8 Panel/ Discusion /Debates 10 7 8 5 2 7 Demonstrations 9 6 7 4 6 2 Q&A sessions 8 4 6 2 4 1 Guest Lectures 6 4 3 1 4 0 Polling // Surveys 6 3 3 1 5 0 Project 6 5 2 1 0 4 Brainstorming 5 4 4 3 1 4 Labs/Practicum 5 2 4 1 0 1 MInd--mapping 5 3 4 2 0 4 Role play // Simulation 4 0 5 0 3 3 Excursions 2 0 2 0 0 1
  • 16. BL PRACTICES: Drivers & Enablers
  • 17. Drivers • Individual drivers: • Enrich the learning experience: • Focus on problem solving • Focus on authentic cases • Supporting engagement and building a community outside of the classroom “For 25 years I have been trying to find ways of helping students with turning theory into conceptual thinking and into problem solving” “To free up class time and try to replace that for conceptual thinking” • More interactive teaching “[until now the normal way of teaching] was the teacher standing up at the blackboard … and the students sitting in the chairs… so we want to change that form of teaching into a …. more interactive form of education.”
  • 18. Drivers • Individual drivers: • Skills for the students’ future careers • They should learn to work in a team and collaborate (outside the classroom) • Students need to learn how to use various tools • They need to learn to search for reliable information • They need to learn to apply theories in practice • Flexibility & internationalization • Reaching International students or students living far from the campus • Reaching students with certain disabilities or a different educational context • Personal interests • Experimenting with tools, new ways of teaching • Doing research on teaching methods
  • 19. Drivers • Internal institutional drivers : • Improve success rate “So 70% of the influx [should] obtain their bachelor’s degree within four years, that was more or less the main goal” • University-level strategy “There is a strong hint [from our university] that things should be blended, or online” “The one big driver was the university statement, I think 2 years ago, that they would expect all students to have the opportunity to take at least one fully online course.” • External drivers : • Requirements: • Managing assignments for large groups of students , peer reviews, … PANDEMIC?
  • 20. Enablers Enablers (THAT WORK) • Support in the development of online materials, e.g. videos • Funding from various sources, e.g. from faculty • Extra staff, e.g. teaching assistants • Follow-up, e.g. sharing experiences with colleagues • Technical, either centralized or faculty-based help desks • Project-oriented approach within a design team (>< ’find your way’) • Time for development • Peer pressure • …
  • 21. SOME CHALLENGES & FUTURE TRENDS - Applying learning analytics on a more advanced level - Recommender systems - Predictive next to descriptive analytics - …. - Inserting adaptivity in a BL approach - E.g. “So more basic exercises for the ones who need it. And then more challenging for the ones who can handle that…”. - E.g. “It would be wise [to do it like this:] ‘This is the minimum that you have to do and this is the exam for that. And you get a six or a seven. No more. But if you’re willing to take up a challenge, this is the target exam for an eight. And if you really want to be challenged, there’s a third exam. I think it would help them. ‘ “ - Dealing with very large groups (e.g. + 400 students) - ‘MOOC style’ teaching - COVID19 – Individual drivers?
  • 22. Don’t fall into the trap of thinking that if you make the material crisp and clear, as nice as you can, that all your problems are gone. Be very sensitive of whether the material is not too good, so that your students have the impression that they understand that, they did understand the story but they don’t understand the concept. I think it's worthwhile doing so. But they have to be aware that it will cost time. It will not save you time. It will probably increase the efficiency of the course, but it will not save you time as a lecturer. Don’t make everything blended … And so the good things from the past, the good old lectures : keep them ! And next to this, do things with a team ! A team of 2 or 3 is enough. And then you have to go for it, mind the details, the quality of audio and video, appointments with students, a study guide. Choose your pet project and go for quality and detail.
  • 25. 25 /
  • 26. 26 New education building Pulse http://campusdevelopment.tudelft.nl/project/pulse/ Virtual tour: https://nmc360.tudelft.nl/vt_pulse/
  • 27. 27
  • 28. 28
  • 29.
  • 31. Governmental policy 31CC-BY 4.0 • Teachers get paid based on hours in class • Reducing class time is political sensitive • Some governments are promoting blended learning with grant programme for digital education
  • 35. “Maturity is a measurement of the ability of an organization for continuous improvement in a particular discipline” CC-BY 4.0 35
  • 36. 36 Course level 3 levels, 21 dimensions, 63 indicators Programme level Institution level 7 dimensions 3 indicators per dimension (21 in total) 6 dimensions 3 indicators per dimension (18 in total) 8 dimensions 3 indicators per dimension (24 in total)
  • 37. 37
  • 40. COURSELEVEL 40CC-BY 4.0 Online + F2F activities ECTS
  • 41. 41
  • 46. PROGRAMMELEVEL 46CC-BY 4.0 Selection courses Mode of delivery Part-time/Full-time Other institutions
  • 47. 47
  • 53. 53
  • 54. 54
  • 55.
  • 56.
  • 57.
  • 58.
  • 64. CC-BY 4.0 64Delphi, Greece by tamara Semina, CC BY-SA
  • 65. ROUNDS EXPERTS EU COUNTRIES 3 33 8
  • 67. Consensus: 67 75 % of the experts agreed on a dimension and indicators
  • 69. Course design process: Selection of blended learning activities and their sequence 0,91 Selection of blended learning tools 0,80 Course flexibility 0,83 Course interaction 0,91 Course experience: Student learning 0,85 Study load 0,86 Inclusiveness 0,81 COURSE LEVEL Programme design process: Programme coherence 0,93 Alignment of blended learning tools 0,90 Programme flexibility 0,80 Programme experience: Student learning 0,84 Study load 0,80 Inclusiveness 0,81 Institutional support 0,85 Institutional strategy 0,87 Sharing and openness 0,81 Professional development 0,85 Quality assurance 0,89 Governance 0,89 Finances 0,83 Facilities 0,97 PROGRAMME LEVEL INSTITUTION LEVEL
  • 72. Next Steps 72CC-BY 4.0 • Self Assessment tool ▪ Excel version is ready ▪ Online version will come later • Implementation guidelines • MOOC on FutureLearn (March & September 2020)