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CITYLAB	-
City	Logistics	in	Living	Laboratories
Olav	Eidhammer	and	Jardar	Andersen
Institute	of	Transport	Economics,	Norway
635898	CITYLAB 1
CITYLAB
• Horizon	2020,	Mobility for	Growth	
• Topic MG-5.2-2014	Reducing	impacts	and	costs	of	freight	and	
service	trips	in	urban	areas
• Budget	4	Mill	Euro
• 1	May	2015	– 30	Apr 2018
• 25	partners,	7	countries
635898	CITYLAB 2
What we do
• improve	basic	knowledge	and	understanding	about	the	impacts	of	
freight	distribution	and	service	trips	in	urban	areas;
• test	and	implement	7	innovative	solutions	
– reduce	negative	impacts	of	freight	vehicles
– enhance	business	profitability
• provide	a	platform	for	replicating	and	rolling	out	the	solutions	
Emission	free	city	logistics	in	urban	centres by	2030
635898	CITYLAB 3
How	we do	it:	Living labs
• Challenges:	air	quality,	CO2	emission	
free	2030,	livability,	accessibility,	noise
• Many	demonstrations,	but	limited	
lasting	implementations	
• A	new	approach	required,	from	
individual,	to	freight	partnerships,	to	
city	logistics	living	labs
• Collaboration	industry,	local	
authorities	and	research
635898	CITYLAB 4
Partners	in	the living labs
5
London	– growth of electric vehicles
• Add	volumes	from	TNT	domestic	business	to	
TNT	international	delivery	business	already	
distributed	by	Gnewt Cargo
Logistics	Model	of	Gnewt Cargo:	multi-carrier	multi-depots	
consolidation	of	deliveries
Gnewt Cargo	
depot
West	Central	
Street,	London
Supplier	
1
TNT	
Inter-
national
TNT	
Nationa
l
Street	1 Street	2 Street	3
Street	1 Street	2 Street	3
BEFORE	starting	using	Gnewtcargo AFTER	starting	using	Gnewtcargo
Electric	van
peak	trafficDiesel	trucks	and	vans,	peak	traffic
Limits	of	the	system	of	
data	collection
Diesel	trucks
off-peak
Supplier	
1
TNT	
Inter-
national
TNT	
Nationa
l
RESULTS	TO	DATE
• Distance	and	fleet	reduction	in	km/parcel:	
67%
• CO2 and	air	pollutant	reduction	in	
gCO2e/parcel:	100%	reduction	on	exhaust	
• Energy	reduction	in	goe/parcel:	87%
• Empty	distance	reduction	in	monthly	empty	
distance:	93%
• No	fleet	reduction,	no	reduction	in	number	of	
staff
6
Amsterdam	–
micro hubs and	clean vehicles
• PostNL	introduced	micro	hubs	and	deliveries	
with	clean	vehicles	in	the	centre	of	Amsterdam
RESULTS	TO	DATE
• 6	micro	hubs	and	45	e-bikes	in	operation
• Efficiency	increase	due	to	less	parking	and	
shorter	routes
• Estimated	to	save	about	220	kg	of	CO2	and	2	
KEuro per	day	in	leasing,	salary	and	diesel.
• Upscaling	planned	to	all	other	big	cities	in	the	
Netherlands
• Difficult	to	find	a	sufficient	amount	of	freight	
bike	drivers
635898	CITYLAB 7
Brussels	–
utilising spare	van	capacity
• Introduce	new	sales	channel	to	reach	nano
stores	and	utilise	spare	transportation	capacity	
in	vehicles	of	service-driven	companies	to	cost-
efficiently	supply	these	stores
RESULTS	TO	DATE
• Proved	that	it	is	operationally	feasible	to	use	
spare	transportation	capacity	in	vehicles	of	
service-driven	companies	operating	in	an	
urban	context
• Very	few	stores	wanted	to	use	the	solution
• Most	storeowners	go	to	the	wholesaler/	
retailer	and	this	behaviour is	difficult	to	
change	– they	don’t	see	that	cost.	
• P&G	still	considering	the	solution	in	other	
markets
635898	CITYLAB 8
Southampton	–
joint	public procurement,	consolidation and	EVs
Complementary	solution	approach	comprising:
1. Delivery	and	Servicing	Plans	(DSPs)	for	businesses	and	
organisations	to	review	and	rationalise	procurement	
practices	and	resulting	freight	impact
2. Consolidation	of	incoming	deliveries	to	large	municipal	
organisations	(LMOs,	e.g.	hospitals,	universities,	council)	
at	the	Sustainable	Distribution	Centre	(SDC),	operated	by	
Meachers Global	Logistics	
3. Use	of	electric	vehicles	by	Southampton	City	Council	(SCC)
RESULTS	TO	DATE
• Scoping	study	for	consolidation	to	university	
halls	of	residence	indicated	savings	of	around	
2	hours	per	day	for	hall	reception	staff	and	a	
35%	reduction	in	delivery	visits.	Concerns	
about	cost	(£18/student)	and	reduced	service	
levels	(delivery	delays)	were	barriers	to	
implementation.
• DSP	audit	of	Southampton	General	Hospital	
indicated	900	delivery	vehicles	per	week	(71%	
vans,	18%	lorries);	small-scale	use	of	SDC	to	
date,	with	more	use	planned,	but	no	results.
• SCC	have	stated	their	intention	to	introduce	
EVs	on	a	wide	scale	aiming	for	at	least	a	20%	
EV	fleet	by	2020.	To	date,	6	EVs	have	been	
purchased.635898	CITYLAB 9
Oslo	–
common logistics functions for	shopping	centres
• Developing a	service	function for	in-house	
movements	of	freight	from	the	freight	
reception	area	to	individual	tenants	– and	in	
reverse
• Significantly	shorter	delivery	times	for	trucks
RESULTS	TO	DATE
• Reduced	dwell	times	for	delivery	vehicles:	10	
to	15	minutes	per	pallet	delivered	
• Improved	in-house	logistics	and	fewer	
individual	transports	inside	the	centres.	
• Better	waste	handling	and	increased	degree	
of	waste	sorting	
• Satisfied	store	employees.	69%	extremely	
satisfied	with	the	common	logisitcs solution	
during	a	trial	project	at	one	of	the	shopping	
centres investigated	
11b. Deliveries with common logistics functions
1. 	Truck	arrives	 2. 	Driver	unloads	vehicle	
	
3. Truck	and	driver	leave	 4. 	Local	staff	brings	freight	to	tenants	
635898	CITYLAB
10
Rome	–
integrating direct and	reverse logistics
• Integration	of	an	already	existing	frequent	
distribution	system	(mail	delivery)	with	free	
capacity	on	return	trips,	aimed	at	recycling	
clean	waste.
RESULTS	TO	DATE
• Small-scale	test	for	plastic	caps	collection:
• Increased	collection	of	material	(+153	%)
• Reduced	emissions	(40	kg/month)
• No	profitability	on	small	scale,	many	legal	and	
contractual	constraints
• Discussions	on	including	the	solution	in	the	
actual	logistics	process	for	urban	waste	
management	in	Rome	in	line	with	the	action	
plan	of	the	Environment	Department.
No	dedicated	trips
Eco-totem
Ecological	
vehicles
Easier	alert-system
Increased	
load	factor
635898	CITYLAB 11
Paris	–
integrating direct and	reverse logistics
• Develop	and	assess	a	model	for	logistic	facilities	
called	“logistics	hotels”.	Which	is	a	key	element	
of	the	City	of	Paris’	strategy	to	reintroduce	
logistics	activity	in	dense	areas.
RESULTS	TO	DATE
• Beaugrenelle (in	operation):
• Compared	to	distribution	without	
consolidation,	it	contributed	to	the	following	
emissions	reductions:	50.4%	CO2;	52.4%	PM;	
47.8%	SO2;	34.3%	CO	and	34.7%	HO;	veh.km	
savings	of	52%.	
Chapelle (opening	soon):	
• discussions	between	stakeholders	(within	the	
Paris	Living	Lab)	could	help	mitigate	obstacles	
to	go	ahead	with	construction.	
• Coordination,	energy	and	willingness	from	
main	stakeholders	was	key	to	mitigating	
barriers.	
• Rail	access	has	added	substantial	investment	
costs.	 12
CITYLAB	outcomes
Increased load
consolidation
Improved space
and	time	use
Increased uptake of
clean vehicles
Reduced emissions
and	costs
Improved	delivery	
efficiency	and	
reliability
Reduced	total	
distance	driven
CO2-free	
city	logistics
Scaling and	
replication
Supporting
policies
Collaboration	
practices
635898	CITYLAB 13
Pilot	projects
Sustainable Urban	Logistics Plans	(SULP)
Freight Quality Partnerships (FQP)
635898	CITYLAB 14
SULP
an	overall	plan	for	sustainable
urban	logistics in	an	urban	or	
metropolitan area
Specific measures
FQP
• Stakeholder	dialogue
• Information	and	exchange
• Inform about specific
problems	and	challenges
PILOT	PROJECTS
Test	specific measures aimed
at	improving efficiency and	
sustainability
City	
Logistics
Living
Labs
635898	CITYLAB
Thank	you!
This project has received funding from the European Union’s
Horizon 2020 research and innovation programme under grant
agreement No 635898.
www.citylab-project.eu
15

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CITYLAB - City Logistics in Living Laboratories

  • 2. CITYLAB • Horizon 2020, Mobility for Growth • Topic MG-5.2-2014 Reducing impacts and costs of freight and service trips in urban areas • Budget 4 Mill Euro • 1 May 2015 – 30 Apr 2018 • 25 partners, 7 countries 635898 CITYLAB 2
  • 3. What we do • improve basic knowledge and understanding about the impacts of freight distribution and service trips in urban areas; • test and implement 7 innovative solutions – reduce negative impacts of freight vehicles – enhance business profitability • provide a platform for replicating and rolling out the solutions Emission free city logistics in urban centres by 2030 635898 CITYLAB 3
  • 4. How we do it: Living labs • Challenges: air quality, CO2 emission free 2030, livability, accessibility, noise • Many demonstrations, but limited lasting implementations • A new approach required, from individual, to freight partnerships, to city logistics living labs • Collaboration industry, local authorities and research 635898 CITYLAB 4
  • 6. London – growth of electric vehicles • Add volumes from TNT domestic business to TNT international delivery business already distributed by Gnewt Cargo Logistics Model of Gnewt Cargo: multi-carrier multi-depots consolidation of deliveries Gnewt Cargo depot West Central Street, London Supplier 1 TNT Inter- national TNT Nationa l Street 1 Street 2 Street 3 Street 1 Street 2 Street 3 BEFORE starting using Gnewtcargo AFTER starting using Gnewtcargo Electric van peak trafficDiesel trucks and vans, peak traffic Limits of the system of data collection Diesel trucks off-peak Supplier 1 TNT Inter- national TNT Nationa l RESULTS TO DATE • Distance and fleet reduction in km/parcel: 67% • CO2 and air pollutant reduction in gCO2e/parcel: 100% reduction on exhaust • Energy reduction in goe/parcel: 87% • Empty distance reduction in monthly empty distance: 93% • No fleet reduction, no reduction in number of staff 6
  • 7. Amsterdam – micro hubs and clean vehicles • PostNL introduced micro hubs and deliveries with clean vehicles in the centre of Amsterdam RESULTS TO DATE • 6 micro hubs and 45 e-bikes in operation • Efficiency increase due to less parking and shorter routes • Estimated to save about 220 kg of CO2 and 2 KEuro per day in leasing, salary and diesel. • Upscaling planned to all other big cities in the Netherlands • Difficult to find a sufficient amount of freight bike drivers 635898 CITYLAB 7
  • 8. Brussels – utilising spare van capacity • Introduce new sales channel to reach nano stores and utilise spare transportation capacity in vehicles of service-driven companies to cost- efficiently supply these stores RESULTS TO DATE • Proved that it is operationally feasible to use spare transportation capacity in vehicles of service-driven companies operating in an urban context • Very few stores wanted to use the solution • Most storeowners go to the wholesaler/ retailer and this behaviour is difficult to change – they don’t see that cost. • P&G still considering the solution in other markets 635898 CITYLAB 8
  • 9. Southampton – joint public procurement, consolidation and EVs Complementary solution approach comprising: 1. Delivery and Servicing Plans (DSPs) for businesses and organisations to review and rationalise procurement practices and resulting freight impact 2. Consolidation of incoming deliveries to large municipal organisations (LMOs, e.g. hospitals, universities, council) at the Sustainable Distribution Centre (SDC), operated by Meachers Global Logistics 3. Use of electric vehicles by Southampton City Council (SCC) RESULTS TO DATE • Scoping study for consolidation to university halls of residence indicated savings of around 2 hours per day for hall reception staff and a 35% reduction in delivery visits. Concerns about cost (£18/student) and reduced service levels (delivery delays) were barriers to implementation. • DSP audit of Southampton General Hospital indicated 900 delivery vehicles per week (71% vans, 18% lorries); small-scale use of SDC to date, with more use planned, but no results. • SCC have stated their intention to introduce EVs on a wide scale aiming for at least a 20% EV fleet by 2020. To date, 6 EVs have been purchased.635898 CITYLAB 9
  • 10. Oslo – common logistics functions for shopping centres • Developing a service function for in-house movements of freight from the freight reception area to individual tenants – and in reverse • Significantly shorter delivery times for trucks RESULTS TO DATE • Reduced dwell times for delivery vehicles: 10 to 15 minutes per pallet delivered • Improved in-house logistics and fewer individual transports inside the centres. • Better waste handling and increased degree of waste sorting • Satisfied store employees. 69% extremely satisfied with the common logisitcs solution during a trial project at one of the shopping centres investigated 11b. Deliveries with common logistics functions 1. Truck arrives 2. Driver unloads vehicle 3. Truck and driver leave 4. Local staff brings freight to tenants 635898 CITYLAB 10
  • 11. Rome – integrating direct and reverse logistics • Integration of an already existing frequent distribution system (mail delivery) with free capacity on return trips, aimed at recycling clean waste. RESULTS TO DATE • Small-scale test for plastic caps collection: • Increased collection of material (+153 %) • Reduced emissions (40 kg/month) • No profitability on small scale, many legal and contractual constraints • Discussions on including the solution in the actual logistics process for urban waste management in Rome in line with the action plan of the Environment Department. No dedicated trips Eco-totem Ecological vehicles Easier alert-system Increased load factor 635898 CITYLAB 11
  • 12. Paris – integrating direct and reverse logistics • Develop and assess a model for logistic facilities called “logistics hotels”. Which is a key element of the City of Paris’ strategy to reintroduce logistics activity in dense areas. RESULTS TO DATE • Beaugrenelle (in operation): • Compared to distribution without consolidation, it contributed to the following emissions reductions: 50.4% CO2; 52.4% PM; 47.8% SO2; 34.3% CO and 34.7% HO; veh.km savings of 52%. Chapelle (opening soon): • discussions between stakeholders (within the Paris Living Lab) could help mitigate obstacles to go ahead with construction. • Coordination, energy and willingness from main stakeholders was key to mitigating barriers. • Rail access has added substantial investment costs. 12
  • 13. CITYLAB outcomes Increased load consolidation Improved space and time use Increased uptake of clean vehicles Reduced emissions and costs Improved delivery efficiency and reliability Reduced total distance driven CO2-free city logistics Scaling and replication Supporting policies Collaboration practices 635898 CITYLAB 13
  • 14. Pilot projects Sustainable Urban Logistics Plans (SULP) Freight Quality Partnerships (FQP) 635898 CITYLAB 14 SULP an overall plan for sustainable urban logistics in an urban or metropolitan area Specific measures FQP • Stakeholder dialogue • Information and exchange • Inform about specific problems and challenges PILOT PROJECTS Test specific measures aimed at improving efficiency and sustainability City Logistics Living Labs
  • 15. 635898 CITYLAB Thank you! This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 635898. www.citylab-project.eu 15