1. Identify the reasons why companies should
help employees manage their careers.
2. Discuss why and how the concept of a career
3. Explain the development tasks and activities
in the career development process.
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4. Design a career management system.
5. Discuss the role of the web in career
6. Effectively perform the manager’s role in
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Restructuring of organizations makes it
essential that companies reconsider the
concepts of career and career management in
order to retain and motivate employees.
Companies successful at managing employee
growth that accompanies business expansion
emphasize that employees are to be responsible
for career management.
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These companies do provide resources supporting
careers such as development opportunities,
mentoring, and training managers in how to coach
A major challenge is how to balance advancing
current employees’ careers with simultaneously
attracting and acquiring employees with new
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Career management is the process
through which employees:
Become aware of their own interests,
values, strengths, and weaknesses.
Obtain information about job
opportunities within the company.
Identify career goals.
Establish action plans to achieve career
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From the company’s perspective, the
failure to motivate employees to plan
their careers can result in:
A shortage of employees to fill open
Lower employee commitment
Inappropriate use of monies allocated
for training and development programs
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From the employees’ perspective, lack
of career management can result in:
Feelings of not being valued by the
Being unable to find suitable
employment should a job change be
necessary due to mergers, acquisitions,
restructuring, or downsizing.
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Career motivation refers to:
Employees’ energy to invest in their careers
Their awareness of the direction they want
their careers to take
The ability to maintain energy and
direction despite barriers they may
Career motivation has three aspects:
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Components of Career Motivation
Career Resilience Company Value
• Employees adapting to unexpected changes
• Commitment to Company
• Pride in Work
• Be aware of skill strengths and weaknesses
• Participate in learning activities
• Cope with less than ideal working
• Avoid skill obsolescence
Sequence of positions held within an
Context of mobility is within an
Characteristic of the employee
Frequently changing based on changes in
the person and changes in the work
Employees take major responsibility for
managing their careers 11 - 11
Dimension Traditional Career Protean Career
Psychological contract Security for commitment Employability for flexibility
Mobility Vertical Lateral
Pattern Linear and expert Spiral and transitory
Expertise Know how Learn how
Development Heavy reliance on formal
Greater reliance on relationships
and job experiences
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Career development is the process by which
employees progress through a series of stages.
Each stage is characterized by a different set of
developmental tasks, activities, and relationships.
There are four career stages:
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Exploration Establishment Maintenance Disengagement
skills, fit between
self and work
develop life style
Hold on to
, update skills
work and non-
Phasing out of
Apprentice Colleague Mentor Sponsor
Typical age Less than 30 30 – 45 45 – 60 61+
Years on job Less than 2 years 2 – 10 years More than 10
More than 10
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Use of information by employees to
determine their career interests, values,
aptitudes, and behavioral tendencies.
Often involves psychological tests.
Information employees receive about how
the company evaluates their skills and
knowledge and where they fit into
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The process of employees developing short-
and long-term career objectives.
Usually discussed with the manager and
written into a development plan.
Employees determining how they will
achieve their short- and long-term career
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System is positioned as a response to a
Employees and managers participate
in development of the system.
Employees are encouraged to take an
active role in career management.
Evaluation is ongoing and used to
improve the system.
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Business units can customize the system
for their own purposes.
Employees need access to career
Senior management supports the career
Career management is linked to other
human resource practices such as training,
recruiting systems, and performance
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Users Access Website Features
Self-assessment tools Jobs database
Training resources Employee profile database
Job data Matching engine
Salary information Tools and services – Assessment,
Career management advice Training programs, development
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Take the initiative to ask for feedback from
managers and peers regarding their skill
strengths and weaknesses.
Identify their stage of career development and
Seek challenges by gaining exposure to
Interact with employees from different work
groups inside and outside the company.
Create visibility through good performance.
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Coach Probe problems, interests, values, needs
Appraiser Give feedback
Clarify company standards
Clarify job responsibilities
Clarify company needs
Advisor Generate options, experiences, and relationships
Assist in goal setting
Referral agent Link to career management resources
Follow up on career management plan
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Provide information or advice about
training and development
Provide specialized services such as
testing to determine employees’
values, interests, and skills.
Help prepare employees for job
Offer counseling on career-related
problems. 11 - 24
Companies are responsible for providing
employees with the resources needed to be
successful in career planning:
Information on career and job opportunities
Career planning workbooks
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Career management systems need to be evaluated
to ensure that they are meeting the needs of
employees and the business.
Two types of outcomes can be used to evaluate:
Reactions of the customers (employees and
managers) who use the career management
Results of the career management system
Evaluation of a career management system should
be based on its objectives.
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