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Training, Development &
Performance Management
Requirements, Tools and Best Practices
1
Requirements: 5 CFR 410
• Planning and evaluating training
– 410.201—ensure achievement of
performance goals and facilitate
continuous improvement
– 410.202—evaluate training programs
annually to ensure accomplishment of
mission and organizational performance
goals
2
Requirements: 5 CFR 412
• 412.201—Management succession
– Strengthen organizational capacity
• 412.202—Systematic training of
supervisors, managers an executives
– Consistent with individual and
organizational needs
• 412.401—Continuing executive
development
– Strengthen executive’s performance
3
Tools: HR University
www.hru.gov
• Manager’s Corner
• Office of the Director of National
Intelligence
• OPM Course: Writing good performance
objectives
• Course Catalogue
4
ODNI -- Performance Management Cycle
5
• Focus on people more than system changes Enhance
manager-employee communication and aspects of
their relationship that are foundational for effective
performance management
• Train managers and employees on how to engage in
effective performance management
• Managers and employees should feel ownership of
and appreciate performance management and its
critical role in accomplishing work
• Improve ability to leverage the benefits and
protections built into the performance
management system
ODNI Courses
6
ODNI Courses
• Overview of Performance Management
• Leading Your Mission
• Coach For Success
• Setting Performance Expectations
• Writing Performance Objectives
• Managing Your Manager
• Putting Yourself in Other People’s Shoes
• Writing Effective Accomplishments
7
• How to Rate Performance and Write an
Effective Narrative
• Formal Feedback Review
• Avoiding Discrimination and Bias for
Managers
• Avoiding Discrimination and Bias for Leaders
• Benefits of Performance Management (this is
Employee training associated with
Managers/Leaders “Avoiding Discrimination
and Bias”)
ODNI Courses
8
Best Practices: NIH Supervisory Program
• In-person workshops
• Assessment tools
• Action plans & implementation
• Individual coaching
9
Best Practices: NRC Supervisory
Development Program
• Progressive approach – each level
builds on competencies in the
preceding level
• Combination of open, competitive,
assigned, mandatory and elective
courses and curricula
• More structured at lower levels, and
more flexible/tailored at higher levels
of positional leadership
10
Supervisory Development Program
NRC and NIH presentation
http://www.youtube.com/watch?v=udTwHj
Nu6iE&feature=relmfu
11
Tools: Training & Development Wiki
http://www.opm.gov/WIKI/training/Performan
ce-Management.ashx
• Training & Performance Management
– Publications
– Basic appraisal system presentations
– Training courses
– Training resources
12
Tools: Training & Development Wiki
• Webcasts
– Bureau of Indian Affairs (June 25th)
– EPA: Logic Modeling Essentials (July 9th)
– NIH Supervisory Training Program
– NRC Supervisory Development Program
13

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Performance Management Forum Jun 2012.pptx

  • 1. Training, Development & Performance Management Requirements, Tools and Best Practices 1
  • 2. Requirements: 5 CFR 410 • Planning and evaluating training – 410.201—ensure achievement of performance goals and facilitate continuous improvement – 410.202—evaluate training programs annually to ensure accomplishment of mission and organizational performance goals 2
  • 3. Requirements: 5 CFR 412 • 412.201—Management succession – Strengthen organizational capacity • 412.202—Systematic training of supervisors, managers an executives – Consistent with individual and organizational needs • 412.401—Continuing executive development – Strengthen executive’s performance 3
  • 4. Tools: HR University www.hru.gov • Manager’s Corner • Office of the Director of National Intelligence • OPM Course: Writing good performance objectives • Course Catalogue 4
  • 5. ODNI -- Performance Management Cycle 5
  • 6. • Focus on people more than system changes Enhance manager-employee communication and aspects of their relationship that are foundational for effective performance management • Train managers and employees on how to engage in effective performance management • Managers and employees should feel ownership of and appreciate performance management and its critical role in accomplishing work • Improve ability to leverage the benefits and protections built into the performance management system ODNI Courses 6
  • 7. ODNI Courses • Overview of Performance Management • Leading Your Mission • Coach For Success • Setting Performance Expectations • Writing Performance Objectives • Managing Your Manager • Putting Yourself in Other People’s Shoes • Writing Effective Accomplishments 7
  • 8. • How to Rate Performance and Write an Effective Narrative • Formal Feedback Review • Avoiding Discrimination and Bias for Managers • Avoiding Discrimination and Bias for Leaders • Benefits of Performance Management (this is Employee training associated with Managers/Leaders “Avoiding Discrimination and Bias”) ODNI Courses 8
  • 9. Best Practices: NIH Supervisory Program • In-person workshops • Assessment tools • Action plans & implementation • Individual coaching 9
  • 10. Best Practices: NRC Supervisory Development Program • Progressive approach – each level builds on competencies in the preceding level • Combination of open, competitive, assigned, mandatory and elective courses and curricula • More structured at lower levels, and more flexible/tailored at higher levels of positional leadership 10
  • 11. Supervisory Development Program NRC and NIH presentation http://www.youtube.com/watch?v=udTwHj Nu6iE&feature=relmfu 11
  • 12. Tools: Training & Development Wiki http://www.opm.gov/WIKI/training/Performan ce-Management.ashx • Training & Performance Management – Publications – Basic appraisal system presentations – Training courses – Training resources 12
  • 13. Tools: Training & Development Wiki • Webcasts – Bureau of Indian Affairs (June 25th) – EPA: Logic Modeling Essentials (July 9th) – NIH Supervisory Training Program – NRC Supervisory Development Program 13