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Why Anchor Days are sinking your
productivity & what to do about it
People Analytics Online Camp 2023
Catherine Coppinger
Head of Customer Insights
The rise of distributed teams
Pandemic-driven
increase in remote work
2022
Return to office meets
distributed teams
Onsite & on-campus
collaboration focus
Trend toward
location flexibility
2021
2020
2019
“I feel more productive at home”
●Too few meeting rooms
●Difficulty focusing
●Not enough interaction with
teammates and leaders
Data gathered from 25+ APIs
Data Anonymized
Data Aggregated
Data Cleaned
Metrics Generated
Email, Calendar
File Share
PM, Devops
Chat, Video Conference
HRIS
Employee Engagement
Actionable, anonymous employee insights
→
Manager
Effectiven
ess
Meeting
Effectiveness
Remote &
Hybrid Work
→
→
Research
Reports
Dashboards
Data
Warehouse
We’re in more meetings than ever
Impact of in-office time
In-company
network size
Available time
for deep work
Typical workday
duration
An IC v. Manager experience gap
So how do
we fix it?
1. Measure & foster in-person
connection
Peer density improves experience
Seating plans that reflect how work happens
Seating Plan Based on Org Chart
2nd Floor
1st Floor
Seating plans that reflect how work happens
Seating Plan Based on Org Chart
2nd Floor
1st Floor
Seating Plan Based on Real Work
2nd Floor
1st Floor
13
HQ
Focus policies
on in-office
experience
CONSIDER: COMMUTE RADII WITHIN
30 MILES FOR A WORK GROUP →
14
HQ
RTO required
within 5 miles
ONSITE DENSITY: LOW
15
HQ
RTO required
within 15 miles
ONSITE DENSITY: LOW
16
HQ
RTO required
within 25 miles
ONSITE DENSITY: GOOD
2. Account for the type of
work being done
Deep work requires uninterrupted time
30+ mins
without interruptions
1+ hour
without interruptions
2+ hours
without interruptions
Understand focus needs by role
Salesperson People manager Engineer
30-minute blocks 1-hour blocks 2-hour blocks
3. Equip frontline managers
with tools & coaching
Coach managers on RTO comms
What they want
How RTO helps
New Hires
Ramp quickly
Expand network
More visibility
Coach managers on RTO comms
What they want
How RTO helps
New Hires Introverts
Ramp quickly
Expand network
More visibility
Control social
environment
Benefit to team
Quiet zone seating
Coach managers on RTO comms
What they want
How RTO helps
New Hires Introverts Independent Workers
Ramp quickly
Expand network
More visibility
Control social
environment
Benefit to team
Quiet zone seating
Time for deep work
Extra at-home day
Mentorship > promotion
Email me for more information:
catherine@worklytics.co
Thank you.

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Catherine Coppinger: Why Anchor Days Are Sinking Productivity & What to Do About It

  • 1. Why Anchor Days are sinking your productivity & what to do about it People Analytics Online Camp 2023 Catherine Coppinger Head of Customer Insights
  • 2. The rise of distributed teams Pandemic-driven increase in remote work 2022 Return to office meets distributed teams Onsite & on-campus collaboration focus Trend toward location flexibility 2021 2020 2019
  • 3. “I feel more productive at home” ●Too few meeting rooms ●Difficulty focusing ●Not enough interaction with teammates and leaders
  • 4. Data gathered from 25+ APIs Data Anonymized Data Aggregated Data Cleaned Metrics Generated Email, Calendar File Share PM, Devops Chat, Video Conference HRIS Employee Engagement Actionable, anonymous employee insights → Manager Effectiven ess Meeting Effectiveness Remote & Hybrid Work → → Research Reports Dashboards Data Warehouse
  • 5. We’re in more meetings than ever
  • 6. Impact of in-office time In-company network size Available time for deep work Typical workday duration
  • 7. An IC v. Manager experience gap
  • 8. So how do we fix it?
  • 9. 1. Measure & foster in-person connection
  • 10. Peer density improves experience
  • 11. Seating plans that reflect how work happens Seating Plan Based on Org Chart 2nd Floor 1st Floor
  • 12. Seating plans that reflect how work happens Seating Plan Based on Org Chart 2nd Floor 1st Floor Seating Plan Based on Real Work 2nd Floor 1st Floor
  • 13. 13 HQ Focus policies on in-office experience CONSIDER: COMMUTE RADII WITHIN 30 MILES FOR A WORK GROUP →
  • 14. 14 HQ RTO required within 5 miles ONSITE DENSITY: LOW
  • 15. 15 HQ RTO required within 15 miles ONSITE DENSITY: LOW
  • 16. 16 HQ RTO required within 25 miles ONSITE DENSITY: GOOD
  • 17. 2. Account for the type of work being done
  • 18. Deep work requires uninterrupted time 30+ mins without interruptions 1+ hour without interruptions 2+ hours without interruptions
  • 19. Understand focus needs by role Salesperson People manager Engineer 30-minute blocks 1-hour blocks 2-hour blocks
  • 20. 3. Equip frontline managers with tools & coaching
  • 21. Coach managers on RTO comms What they want How RTO helps New Hires Ramp quickly Expand network More visibility
  • 22. Coach managers on RTO comms What they want How RTO helps New Hires Introverts Ramp quickly Expand network More visibility Control social environment Benefit to team Quiet zone seating
  • 23. Coach managers on RTO comms What they want How RTO helps New Hires Introverts Independent Workers Ramp quickly Expand network More visibility Control social environment Benefit to team Quiet zone seating Time for deep work Extra at-home day Mentorship > promotion
  • 24. Email me for more information: catherine@worklytics.co Thank you.