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The "Innerview":
How to Recruit People to Your
        Organization

 Presented by Liz Ngonzi, MMH ‘98
    Communications Committee Chair,
   President’s Council of Cornell Women

   Cornell Alumni Leadership Conference
     January 18th, 2013 | 3:00 – 4:00PM
                         Enn1@Cornell.edu   @LizNgonzi
Session Goals


                @LizNgonzi
Session Goals
 Enable session participants to understand the
  unique selling points of their diversity
  organizations.

 Teach participants how to recruit new members
  into diversity organizations.

 Review how to retain members and attract allies to
  your respective diversity organizations.

                                             @LizNgonzi
Organizational Self-Assessment



                             @LizNgonzi
Organizational Self-Assessment

Discussion: The biggest challenges
your organization faces with respect to:


Recruiting new members
Retaining existing members
Connecting with allies
                                      @LizNgonzi
5 Effective Ways to Improve Engagement




                                @LizNgonzi
5 Effective Ways to Improve Engagement
1. Understand why people join organizations.
2. Identify the right people for your
   organization.
3. Provide compelling reasons for them to join.
4. Develop opportunities for recognition and
   advancement.
5. Become THE organization with which others
   want to partner.
                                         @LizNgonzi
1. Understand Why People Join Organizations
1. Understand Why People Join Organizations:
Q: Why did you join your diversity organization?

Top reasons people join organizations:

1. Someone they know and trust asks them to
   join…face to face!
2. Looking to belong to a group, find new friends or a
   mate.
3. Wanting to contribute and be recognized.
4. Needing to use their skills and abilities.
5. Seeking growth opportunities.
                                                   @LizNgonzi
2. Identify the Right People for Your Organization




                                          @LizNgonzi
2. Identify the Right People for Your Organization:

1. “Birds of a feather flock together”.
2. Connection to their values, self interests and
   passions.
3. Have the ability and interest in taking on
   responsibilities.
4. Have skills and / or contacts your
   organization can leverage.
5. Range in age and experience level.
                                             @LizNgonzi
3. Provide Compelling Reasons to Join




                               @LizNgonzi
3: Provide Compelling Reasons for Them to Join:
1. Create opportunities to engage them in-person /
   one-on-one.
2. Clearly define what they’re joining.
3. Explain what your organization is about.
4. Focus on always projecting a professional and
   welcoming image.
5. Clearly define membership criteria.
6. Make it personal: Always convey your message
   demonstrating your understanding of their
   interests and needs.
                                             @LizNgonzi
4. Create Opportunities for Recognition and
              Advancement




                                          @LizNgonzi
4: Create Opportunities for Recognition and Advancement:

Focus on developing long-term relationships with members

1.   Create engagement opportunities that enable leadership to
     observe members in action.
2.   Pay attention to members’ grievances and praises.
3.   Identify those members who are most likely to assume
     leadership roles.
4.   Take the time to meet with and interview those members
     showing potential to lead.
5.   Acknowledge their contributions and clearly define what you
     see as their potential role(s).
6.   Once they sign-on to take additional responsibilities, ensure
     that you coach them and recognize their contributions.
                                                             @LizNgonzi
5:


1.   Sds
2.   Dsd
3.   Sdsd
4.   Sdsd
5.   sds
5: Become THE Organization with Which
        Others Want to Partner   @LizNgonzi
                                 @LizNgonzi
5: Become THE Organization with Which Others Want to Partner:

1. Always convey an image of professionalism and
   welcoming.
2. Develop a target list of organizations with which you want
   to partner.
3. Meet with target organizations’ leaders to understand
   what would be a mutually-beneficial relationship, based on
   relative strengths and weaknesses.
4. Follow-up as agreed and focus on providing as much
   value as (or even more value than you receive).
5. Find ways to publicly acknowledge the contributions of
   your partners.

                                                     @LizNgonzi
Activity: Create Three 60-Second Pitches




                                   @LizNgonzi
Activity: Create Three 60-Second Pitches

1. Why a recent graduate should join your
   organization.

2. Reasons a member should assume
   leadership role(s) in your organization.

3. Why another organization should join
   forces with yours.
                                         @LizNgonzi
Activity: Create Three 60-Second Pitches
                   (Cont.)
1.   Assemble members of your organization to
     work on the task (one minute)

2.   Assign a team leader / scribe / presenter (one
     minute)

3.   Brainstorm ideas (15 minutes)

4.   Present your ideas (three minutes per
     organization)
                                               @LizNgonzi
THANK YOU!




             @LizNgonzi
Resources: Books
• The Volunteer Recruitment (and Membership
  Development) Book

• The New Breed: Understanding and Equipping the 21st
  Century Volunteer

• Chicken Soup for the Volunteer's Soul: Stories to
  Celebrate the Spirit of Courage, Caring and Community

• Boomer Volunteer Engagement: Collaborate Today,
  Thrive Tomorrow

• Volunteers Wanted
                                                @LizNgonzi
Resources: Online
• How to Recruit People to Your Organization:
  http://www.iww.org/en/guides/branch/recruit

• The Volunteer Management Daily:
  http://paper.li/cnoeone/1339765811

• VolunteerMatch Blog:
  http://blogs.volunteermatch.org/engagingvolunteers/

• Cornell Alumni Leadership Conference 2012 - Diversity Leaders
  Session: Coalition Building
  http://www.slideshare.net/ElizabethNgonzi/cornell-alumni-
  leadership-conference-diversity-leaders-session-coalition-
  building

• Social Media + Alumni Presentation:
  http://www.slideshare.net/paulprewitt/social-media-alumni
                                                          @LizNgonzi
Sources
Image:                    Source:
Cornell Mosaic Photo /    http://www.alumni.cornell.edu/mosaic/
Logo
Lego People in Rows       http://farm4.static.flickr.com/3033/2577039807_85c08226ee.jpg
Lego Soccer Goal          http://i1.mirror.co.uk/incoming/article859844.ece/ALTERNATES/s615/Great+Lego+E
                          uro+moments:+Golden+France,+2000
Lego Chaos                http://www.selco.info/download/attachments/58032179/800px-Lego_Color_Bricks.jpg
Lego Question Mark        http://www.firstnews.co.uk/site_data/images/thumbs/lego_question_mark_4b41d53b
                          8a3b1.jpg
Lego Blocks               http://blog.assetmap.com/2010/10/collaboration/the-collaboration-genome-what-
                          collaboration-actually-means/
Rainbow People Assembly   http://i1.squidoocdn.com/resize/squidoo_images/250/draft_lens3372672module2154
                          3032photo_1237549231attracting_members_engaging.jpg
4 Rainbow People          http://i3.squidoocdn.com/resize/squidoo_images/250/draft_lens3372672module2154
                          3052photo_1237549276attracting_members_networked.jpg
Rainbow People Gathered   http://i1.squidoocdn.com/resize/squidoo_images/250/draft_lens3372672module2154
in Semi-Circle            3002photo_1237549502attracting_members_relevant.jpg
Kids Playing              http://www.ourcommunity.com.au/marketing/photobank/photo/?00140
Raised Hands              http://hillarsaare.com/multiple-google-plus-one-buttons-on-one-page/
Cornell Math Classroom    http://tinyurl.com/7gngvzn
Phone Image               http://gsnb.rutgers.edu/contact.php3
LIZ NGONZI
  SlideShare.net/ElizabethNgonzi
  ENN1@Cornell.EDU
  @LizNgonzi
  +1 732.208.3304
  LizNgonzi.com
  Pinterest.com/LizNgonzi
How to Recruit and Engage for Your Organization

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How to Recruit and Engage for Your Organization

  • 1.
  • 2. The "Innerview": How to Recruit People to Your Organization Presented by Liz Ngonzi, MMH ‘98 Communications Committee Chair, President’s Council of Cornell Women Cornell Alumni Leadership Conference January 18th, 2013 | 3:00 – 4:00PM Enn1@Cornell.edu @LizNgonzi
  • 3. Session Goals @LizNgonzi
  • 4. Session Goals  Enable session participants to understand the unique selling points of their diversity organizations.  Teach participants how to recruit new members into diversity organizations.  Review how to retain members and attract allies to your respective diversity organizations. @LizNgonzi
  • 6. Organizational Self-Assessment Discussion: The biggest challenges your organization faces with respect to: Recruiting new members Retaining existing members Connecting with allies @LizNgonzi
  • 7. 5 Effective Ways to Improve Engagement @LizNgonzi
  • 8. 5 Effective Ways to Improve Engagement 1. Understand why people join organizations. 2. Identify the right people for your organization. 3. Provide compelling reasons for them to join. 4. Develop opportunities for recognition and advancement. 5. Become THE organization with which others want to partner. @LizNgonzi
  • 9. 1. Understand Why People Join Organizations
  • 10. 1. Understand Why People Join Organizations: Q: Why did you join your diversity organization? Top reasons people join organizations: 1. Someone they know and trust asks them to join…face to face! 2. Looking to belong to a group, find new friends or a mate. 3. Wanting to contribute and be recognized. 4. Needing to use their skills and abilities. 5. Seeking growth opportunities. @LizNgonzi
  • 11. 2. Identify the Right People for Your Organization @LizNgonzi
  • 12. 2. Identify the Right People for Your Organization: 1. “Birds of a feather flock together”. 2. Connection to their values, self interests and passions. 3. Have the ability and interest in taking on responsibilities. 4. Have skills and / or contacts your organization can leverage. 5. Range in age and experience level. @LizNgonzi
  • 13. 3. Provide Compelling Reasons to Join @LizNgonzi
  • 14. 3: Provide Compelling Reasons for Them to Join: 1. Create opportunities to engage them in-person / one-on-one. 2. Clearly define what they’re joining. 3. Explain what your organization is about. 4. Focus on always projecting a professional and welcoming image. 5. Clearly define membership criteria. 6. Make it personal: Always convey your message demonstrating your understanding of their interests and needs. @LizNgonzi
  • 15. 4. Create Opportunities for Recognition and Advancement @LizNgonzi
  • 16. 4: Create Opportunities for Recognition and Advancement: Focus on developing long-term relationships with members 1. Create engagement opportunities that enable leadership to observe members in action. 2. Pay attention to members’ grievances and praises. 3. Identify those members who are most likely to assume leadership roles. 4. Take the time to meet with and interview those members showing potential to lead. 5. Acknowledge their contributions and clearly define what you see as their potential role(s). 6. Once they sign-on to take additional responsibilities, ensure that you coach them and recognize their contributions. @LizNgonzi
  • 17. 5: 1. Sds 2. Dsd 3. Sdsd 4. Sdsd 5. sds 5: Become THE Organization with Which Others Want to Partner @LizNgonzi @LizNgonzi
  • 18. 5: Become THE Organization with Which Others Want to Partner: 1. Always convey an image of professionalism and welcoming. 2. Develop a target list of organizations with which you want to partner. 3. Meet with target organizations’ leaders to understand what would be a mutually-beneficial relationship, based on relative strengths and weaknesses. 4. Follow-up as agreed and focus on providing as much value as (or even more value than you receive). 5. Find ways to publicly acknowledge the contributions of your partners. @LizNgonzi
  • 19. Activity: Create Three 60-Second Pitches @LizNgonzi
  • 20. Activity: Create Three 60-Second Pitches 1. Why a recent graduate should join your organization. 2. Reasons a member should assume leadership role(s) in your organization. 3. Why another organization should join forces with yours. @LizNgonzi
  • 21. Activity: Create Three 60-Second Pitches (Cont.) 1. Assemble members of your organization to work on the task (one minute) 2. Assign a team leader / scribe / presenter (one minute) 3. Brainstorm ideas (15 minutes) 4. Present your ideas (three minutes per organization) @LizNgonzi
  • 22. THANK YOU! @LizNgonzi
  • 23. Resources: Books • The Volunteer Recruitment (and Membership Development) Book • The New Breed: Understanding and Equipping the 21st Century Volunteer • Chicken Soup for the Volunteer's Soul: Stories to Celebrate the Spirit of Courage, Caring and Community • Boomer Volunteer Engagement: Collaborate Today, Thrive Tomorrow • Volunteers Wanted @LizNgonzi
  • 24. Resources: Online • How to Recruit People to Your Organization: http://www.iww.org/en/guides/branch/recruit • The Volunteer Management Daily: http://paper.li/cnoeone/1339765811 • VolunteerMatch Blog: http://blogs.volunteermatch.org/engagingvolunteers/ • Cornell Alumni Leadership Conference 2012 - Diversity Leaders Session: Coalition Building http://www.slideshare.net/ElizabethNgonzi/cornell-alumni- leadership-conference-diversity-leaders-session-coalition- building • Social Media + Alumni Presentation: http://www.slideshare.net/paulprewitt/social-media-alumni @LizNgonzi
  • 25. Sources Image: Source: Cornell Mosaic Photo / http://www.alumni.cornell.edu/mosaic/ Logo Lego People in Rows http://farm4.static.flickr.com/3033/2577039807_85c08226ee.jpg Lego Soccer Goal http://i1.mirror.co.uk/incoming/article859844.ece/ALTERNATES/s615/Great+Lego+E uro+moments:+Golden+France,+2000 Lego Chaos http://www.selco.info/download/attachments/58032179/800px-Lego_Color_Bricks.jpg Lego Question Mark http://www.firstnews.co.uk/site_data/images/thumbs/lego_question_mark_4b41d53b 8a3b1.jpg Lego Blocks http://blog.assetmap.com/2010/10/collaboration/the-collaboration-genome-what- collaboration-actually-means/ Rainbow People Assembly http://i1.squidoocdn.com/resize/squidoo_images/250/draft_lens3372672module2154 3032photo_1237549231attracting_members_engaging.jpg 4 Rainbow People http://i3.squidoocdn.com/resize/squidoo_images/250/draft_lens3372672module2154 3052photo_1237549276attracting_members_networked.jpg Rainbow People Gathered http://i1.squidoocdn.com/resize/squidoo_images/250/draft_lens3372672module2154 in Semi-Circle 3002photo_1237549502attracting_members_relevant.jpg Kids Playing http://www.ourcommunity.com.au/marketing/photobank/photo/?00140 Raised Hands http://hillarsaare.com/multiple-google-plus-one-buttons-on-one-page/ Cornell Math Classroom http://tinyurl.com/7gngvzn Phone Image http://gsnb.rutgers.edu/contact.php3
  • 26. LIZ NGONZI SlideShare.net/ElizabethNgonzi ENN1@Cornell.EDU @LizNgonzi +1 732.208.3304 LizNgonzi.com Pinterest.com/LizNgonzi