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Measuring for Success –
Monitoring Incentives
Performance
ELLEN HARPEL, SMART INCENTIVES
C2ER ANNUAL CONFERENCE
JUNE 2017 – DENVER, CO
About us
	 Business Development Advisors

is an economic development

consulting firm
	 Smart Incentives helps communities

make sound decisions 

throughout the incentives process
©	2017	SMART	INCENTIVES	 2
Economic development
and incentives
	 Why do we use incentives? To achieve our community’s economic
development goals

◦  Jobs
◦  Business Development
◦  Investment
◦  Downtown revitalization
◦  Brownfield redevelopment
◦  Quality of life and quality of place
◦  Strengthen tax base
	 Incentives are not just about winning a deal. Smart incentive use is
always connected to a larger economic development strategy.
©	2017	SMART	INCENTIVES	 3
©	2017	SMART	INCENTIVES	 4
Effectiveness & accountability
	 What are we getting out of our incentives spending?
◦  Is the incentive helping us meet our economic development
objectives?
◦  Did the benefits outweigh the costs?
◦  How could our incentive program design or administration be
improved?
	 Reporting is a critical part of accountability
◦  Collaborative approach to evaluation – and reporting
◦  Using reporting to improve decision making, not punish/get punished
©	2017	SMART	INCENTIVES	 5
State tax incentive evaluations
©	2017	SMART	INCENTIVES
Selecting performance metrics
	 Jobs & investment remain the
dominant metrics – regardless
of program type or intent
	 Need for new metrics beyond
jobs and investment tallies
	 Seeking metrics that indicate
opportunity and prosperity for
targeted businesses and
residents resulting from
economic development
program activities
©	2017	SMART	INCENTIVES	 7
What makes a good
metric?
	 Outcome-oriented
◦  Based on economic
development strategy
◦  What are you trying to achieve?
	 But with reasonable a
connection to program inputs
◦  Logic model to demonstration
the linkages
	 Data availability
◦  Appropriate timeframe
◦  Reasonable cost to obtain
◦  Data quality/validity
©	2017	SMART	INCENTIVES	 8
 To identify ways that
economic and workforce
development programs
can safely and securely
access administrative data
to support rigorous policy
analysis and program
evaluation.
©	2017	SMART	INCENTIVES	 9	
State Data Sharing Initiative
www.statedatasharing.org
Contact
	 Ellen Harpel

571/212.3397
eharpel@businessdevelopmentadvisors.com
www.businessdevelopmentadvisors.com



ellen@smartincentives.org
http://www.smartincentives.org/

@SmartIncentives
©	2017	SMART	INCENTIVES	 10

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Measuring for success - Monitoring incentives performance

  • 1. Measuring for Success – Monitoring Incentives Performance ELLEN HARPEL, SMART INCENTIVES C2ER ANNUAL CONFERENCE JUNE 2017 – DENVER, CO
  • 2. About us  Business Development Advisors
 is an economic development
 consulting firm  Smart Incentives helps communities
 make sound decisions 
 throughout the incentives process © 2017 SMART INCENTIVES 2
  • 3. Economic development and incentives  Why do we use incentives? To achieve our community’s economic development goals
 ◦  Jobs ◦  Business Development ◦  Investment ◦  Downtown revitalization ◦  Brownfield redevelopment ◦  Quality of life and quality of place ◦  Strengthen tax base  Incentives are not just about winning a deal. Smart incentive use is always connected to a larger economic development strategy. © 2017 SMART INCENTIVES 3
  • 5. Effectiveness & accountability  What are we getting out of our incentives spending? ◦  Is the incentive helping us meet our economic development objectives? ◦  Did the benefits outweigh the costs? ◦  How could our incentive program design or administration be improved?  Reporting is a critical part of accountability ◦  Collaborative approach to evaluation – and reporting ◦  Using reporting to improve decision making, not punish/get punished © 2017 SMART INCENTIVES 5
  • 6. State tax incentive evaluations © 2017 SMART INCENTIVES
  • 7. Selecting performance metrics  Jobs & investment remain the dominant metrics – regardless of program type or intent  Need for new metrics beyond jobs and investment tallies  Seeking metrics that indicate opportunity and prosperity for targeted businesses and residents resulting from economic development program activities © 2017 SMART INCENTIVES 7
  • 8. What makes a good metric?  Outcome-oriented ◦  Based on economic development strategy ◦  What are you trying to achieve?  But with reasonable a connection to program inputs ◦  Logic model to demonstration the linkages  Data availability ◦  Appropriate timeframe ◦  Reasonable cost to obtain ◦  Data quality/validity © 2017 SMART INCENTIVES 8
  • 9.  To identify ways that economic and workforce development programs can safely and securely access administrative data to support rigorous policy analysis and program evaluation. © 2017 SMART INCENTIVES 9 State Data Sharing Initiative www.statedatasharing.org