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What our
clients say...
Recommended services
1
3
Approachable, keen,
strong ideas and concepts
take the time to get to
know the business and
present credible ideas
which fit the brief. Dedicated
approach to delivery and
implementation - flexible to
change and really nice
team to work with.
4
Very effective and
very flexible with their
time for the pre, post
and ongoing launch
of our campaign
5
I always enjoy working
with TLC. They bring a
high level of innovation
and creative thinking
as well as being
great value.
6 7
If you want an agency that
can deliver a strong loyalty/
CRM programme, look no
further than TLC. They are
highly experienced in what
they do, as well as being
very friendly and always
easy to work with. They have
spent a lot of time
understanding us as a
company and a brand,
and so know exactly what
works and doesn’t for us.
They've essentially become
an extra part of the team
and we really enjoy working
with them. Between us,
we've delivered some exciting,
innovative and award winning
campaigns together which,
have achieved excellent
results, I'd have no hesitation
recommending them!
Fantastic agency to
work with one of the
best in my experience,
truly different
in comparison to
others.
{
Really easy to work
with! Completely
engaged and great ideas.
Innovative and incredibly
hardworking!2
They create
great unique
partnerships
to help
increase
brand loyalty
and value.
{
Great ideas.
Innovative and
incredibly
hardworking!
{ {
Rated highly
1 2 3 4 5 6 7 8 9 10
Total scoreLow
Client service 9.3
Creativity & innovation 8.7
Effectiveness 8.6
Strategic thinking 8.7
Value for money 8.8
On time 9.1
On budget 9.4
Activation 8.4
"Great campaigns that
engage the customer to
interact more with the
brand so we benefit
from the revenue and
the customer benefits
from the promotion."
Campaign
planning 8.2
"Always well thought
out and well planned.
Delivered on time
and to budget."
"Working with TLC
was easy, great project
managers, delivery
was on time and
efficient."
Copywriting 8.1
Integrated 8
Brand advertising
creative 7.9
"The creative produced
was exceptional and
on brand, using Yakult's
tone of voice. The
creative worked in
various media formats
delivering the right
message for the
campaign."
Web design 7.9
"The branding and
mechanics worked well.
The design as a stand
alone website worked well.
Perhaps in hindsight we
could have more detail of
the offer for consumers.”
Loyalty
programme 7.9
"Just getting underway
with a new wave of activity
following a successful pilot. "
"TLC have spearheaded
our loyalty programme
for the past two years.
Their knowledge in the
area is outstanding and
they have worked with
us to develop innovative
solutions that fit with our
brand and benefit our
customers. We have
seen outstanding results
from their performance and
I've been very happy with the
way they have worked. "
"Absolutely brilliant to
work with. More of a
reward for joining type
programme but really
understood what we
needed from them and
what our challenges
in the market were."
Branding
design 7.9
"Used the Yakult branding
and Yakult ATL look
and feel and made it
work for the promotion”
Web
development 7.8
Email
marketing 7.6
"TLC have provided
consultancy services to
help us deliver a CRM
platform to support
our loyalty programme.
I've been very impressed
with their work and
knowledge in this area,
which has been a
huge help to us. "
Online
creative 7.6
"Always very strong
and on brand. Creative
is always excellent "
"In keeping with the
overarching campaign
and easy to use. "
Promotional
marketing
planning 8.4
Services with
more than
three client
ratings.
Awards
consultancy 8
"TLC have led and
supported our awards
and loyalty programme.
Contributing good, strong
ideas that fit with our
brand and have seen
outstanding results. "
Other
related
services
Packaging
design 7.7
"Yakult are only allowed
to use a small sticker to
promote any promotional
offer. TLC used this to
maximise the messaging
well."
Social media
content 7
Innovation 7.7
Digital
animation 7.7
Brand
strategy 7.7
"TLCs work always fits
well with our brand.
They have worked hard
to understand our brand
and always develop ideas
with it in mind”
Innovation 7.7
Direct
marketing
Creative 7.6
Direct
marketing
Planning 7.6
Direct
marketing
Fulfilment 7.6
"Always supportive
with a successful customer
services group if anything
does go wrong."
Promotional
marketing
Trade 7.6
CRM System
supplier 7.1
"The system / software
is via a 3rd party but the
two businesses work
seamlessly together from
my perspective."
Retail
advertising
creative 7.4
Print design 7
eCRM 7.5
"Supported us to start
this journey and
understand the
opportunities."
Mobile
usability 7.2
Press
creative 7.2
Responsive
design 7.2
Radio
creative 7.1
Conversion 7.1
Online
analytics/
measurables 7.1
Reports 7.1
High
9
1 2 3 4 5 6 7 8 9 10
8
7
9
TLC created the perfect
opportunity and reward
scheme to help promote
our 80th anniversary in
2015. The agency is
experienced and listen
to brands who are
looking for a unique
solution. They create
great unique partnerships
to help increase brand loyalty
and value. The execution
of those plans are seamless
and creative capabilities
excellent. I look forward to
working with the team again.
020 7725 6000
lets.talk@tlcmarketing.com
www.tlcmarketing.com/uk

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INFORGRAPHIC: TLC Marketing client feedback

  • 1. What our clients say... Recommended services 1 3 Approachable, keen, strong ideas and concepts take the time to get to know the business and present credible ideas which fit the brief. Dedicated approach to delivery and implementation - flexible to change and really nice team to work with. 4 Very effective and very flexible with their time for the pre, post and ongoing launch of our campaign 5 I always enjoy working with TLC. They bring a high level of innovation and creative thinking as well as being great value. 6 7 If you want an agency that can deliver a strong loyalty/ CRM programme, look no further than TLC. They are highly experienced in what they do, as well as being very friendly and always easy to work with. They have spent a lot of time understanding us as a company and a brand, and so know exactly what works and doesn’t for us. They've essentially become an extra part of the team and we really enjoy working with them. Between us, we've delivered some exciting, innovative and award winning campaigns together which, have achieved excellent results, I'd have no hesitation recommending them! Fantastic agency to work with one of the best in my experience, truly different in comparison to others. { Really easy to work with! Completely engaged and great ideas. Innovative and incredibly hardworking!2 They create great unique partnerships to help increase brand loyalty and value. { Great ideas. Innovative and incredibly hardworking! { { Rated highly 1 2 3 4 5 6 7 8 9 10 Total scoreLow Client service 9.3 Creativity & innovation 8.7 Effectiveness 8.6 Strategic thinking 8.7 Value for money 8.8 On time 9.1 On budget 9.4 Activation 8.4 "Great campaigns that engage the customer to interact more with the brand so we benefit from the revenue and the customer benefits from the promotion." Campaign planning 8.2 "Always well thought out and well planned. Delivered on time and to budget." "Working with TLC was easy, great project managers, delivery was on time and efficient." Copywriting 8.1 Integrated 8 Brand advertising creative 7.9 "The creative produced was exceptional and on brand, using Yakult's tone of voice. The creative worked in various media formats delivering the right message for the campaign." Web design 7.9 "The branding and mechanics worked well. The design as a stand alone website worked well. Perhaps in hindsight we could have more detail of the offer for consumers.” Loyalty programme 7.9 "Just getting underway with a new wave of activity following a successful pilot. " "TLC have spearheaded our loyalty programme for the past two years. Their knowledge in the area is outstanding and they have worked with us to develop innovative solutions that fit with our brand and benefit our customers. We have seen outstanding results from their performance and I've been very happy with the way they have worked. " "Absolutely brilliant to work with. More of a reward for joining type programme but really understood what we needed from them and what our challenges in the market were." Branding design 7.9 "Used the Yakult branding and Yakult ATL look and feel and made it work for the promotion” Web development 7.8 Email marketing 7.6 "TLC have provided consultancy services to help us deliver a CRM platform to support our loyalty programme. I've been very impressed with their work and knowledge in this area, which has been a huge help to us. " Online creative 7.6 "Always very strong and on brand. Creative is always excellent " "In keeping with the overarching campaign and easy to use. " Promotional marketing planning 8.4 Services with more than three client ratings. Awards consultancy 8 "TLC have led and supported our awards and loyalty programme. Contributing good, strong ideas that fit with our brand and have seen outstanding results. " Other related services Packaging design 7.7 "Yakult are only allowed to use a small sticker to promote any promotional offer. TLC used this to maximise the messaging well." Social media content 7 Innovation 7.7 Digital animation 7.7 Brand strategy 7.7 "TLCs work always fits well with our brand. They have worked hard to understand our brand and always develop ideas with it in mind” Innovation 7.7 Direct marketing Creative 7.6 Direct marketing Planning 7.6 Direct marketing Fulfilment 7.6 "Always supportive with a successful customer services group if anything does go wrong." Promotional marketing Trade 7.6 CRM System supplier 7.1 "The system / software is via a 3rd party but the two businesses work seamlessly together from my perspective." Retail advertising creative 7.4 Print design 7 eCRM 7.5 "Supported us to start this journey and understand the opportunities." Mobile usability 7.2 Press creative 7.2 Responsive design 7.2 Radio creative 7.1 Conversion 7.1 Online analytics/ measurables 7.1 Reports 7.1 High 9 1 2 3 4 5 6 7 8 9 10 8 7 9 TLC created the perfect opportunity and reward scheme to help promote our 80th anniversary in 2015. The agency is experienced and listen to brands who are looking for a unique solution. They create great unique partnerships to help increase brand loyalty and value. The execution of those plans are seamless and creative capabilities excellent. I look forward to working with the team again. 020 7725 6000 lets.talk@tlcmarketing.com www.tlcmarketing.com/uk