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Office Custom,
Manner and
Etiquettes
Emranul Haque
Co-founder, HR DESK
Contact: +88-01975-233888
emran@hrdeskbd.com
Emran.hrdeskbd.com
Etiquette
The set of rules or
customs that control
accepted behavior in
particular social groups
or social situations.
Office Etiquette
Washroom etiquette
Cell Phone etiquette
Washroom etiquette
Elevator etiquette
Handling difficult people
Workplace Etiquette
Dos
1. Do arrive early.
2. Do network with people outside
of your cubicle.
3. Do be willing to help out a
coworker.
4. Do bring in goodies.
Don’ts
1. Don’t “Reply All” to an email
chain.
2. Don’t have personal
conversations at your desk.
3. Don’t bring your emotions into
the office.
4. Don’t be afraid to ask questions.
Workplace Etiquette
Dos
5. Do create a proper personal
email address.
6. Do jump at the chance to
complete a new task.
7. Do be flexible.
8. Do dress appropriately for the
office.
Don’ts
5. Don’t gossip about fellow
coworkers…or your boss.
6. Don’t use emojis or multiple
exclamation points (if any) in work
emails.
7. Don’t talk back to your boss.
8. Don’t forget that at work socials,
you’re still at work.
Workplace Etiquette
Dos
9. Do make sure your earbuds are
plugged in securely to your
computer.
10. Do be open-minded.
11. Do wear a smile.
Don’ts
9. Don’t be nervous, but also don’t
overstep your boundaries.
10. Don’t forget an umbrella.
Culture
Culture is the characteristics and
knowledge of a particular group of
people, encompassing language,
religion, social habits, music and arts.
Corporate Culture
• Corporate culture refers to the beliefs and
behaviors that determine how a company's
employees and management interact and
handle outside business transactions.
• A company's culture will be reflected in its
dress code, business hours, office setup,
employee benefits, turnover, hiring
decisions, treatment of clients, client
satisfaction and every other aspect of
operations
New Idea of
Corporate Culture
Google
Employee-friendly corporate culture
Offers telecommuting
Flextime
Tuition reimbursement
Free employee lunches
On-site doctors and
On-site services like oil changes,
massages, fitness classes, car ashes and
a hair stylist
Google
HQ
Six Important Characteristics
• Vision and Mission: “ A just world
without poverty ”
• Values: “Don’t Be Evil”, Value for
people, Transparency, Excellence,
Harmony, Integrity;
• Practices: “People are our greatest
asset”
• People: Not only talent also match
with corporate culture
• Narrative: Celebrating its heritage
• Place: Shapes culture (open space)
5 types of
Corporate Culture
• StandardCorporateCulture
• EntrepreneurialCulture
• SocialCulture
• Talent-BasedCulture
• HorizontalCulture
3 Cultural interaction
1. Innovative CEO
2. Innovative top management
3. Innovative Senior Manager
4. Promote and develop innovative
manager
5. Employees are innovative
6. Recruit new people based on
their innovation skill
3 Cultural interaction
7.High acceptance for risk and willingness
to fail
8. Time and Freedom to innovation
9. Shared Language for innovation
10. High creative ability
11. Huge passion
12. Strong ability to change
Some standard
practice
• Non-involvement in Politics
• Business Etiquette
• Press Interview
• Corporate Reputation
• Managerial Conduct
• Declaration of Assets
• Speculation in Stock
Some standard
practice
• Electronic Communications and
Telephone Use
• Personal Representation
• Conflicts of Interest
• Personal Conduct
• Confidentiality
• Patents and Copyrights
• Managerial Conduct
• Legal and Ethical Conduct
• Fair Behaviour to Customers/ Clients
• Visitors in the Workplace
• Dress Code
• Security Checks
Strong and
weak
corporate
culture
Alignment to
organizational
values vs little
alignment with
organizational
value
Big Challenge
Change is key drive of development in all
respect
Adopt new challenges, new goals and
pushing the boundaries
The adoption of innovation measured by
how organization how often an
organization can adopt to change
Be part of an organization that change
when they want to
Meeting
Etiquette
1. Mobile Use
2. Asking Question
3. Side-Talk
4. Note taking
Dress Code
1. Formal –As per policy and
culture
2. Not excessive ornaments/
Jewelry
3. Clean dress
4. Polished and Formal shoes
Maintain
Chain of
Command
Communication
Etiquette
• Language- Written & Oral
Communication
• Body Language
Boss
Management
Corporate
Nuclear Bomb
Politics
Grouping
Thank you

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Office Custom, Manner & Etiquette

  • 1. Office Custom, Manner and Etiquettes Emranul Haque Co-founder, HR DESK Contact: +88-01975-233888 emran@hrdeskbd.com Emran.hrdeskbd.com
  • 2.
  • 3. Etiquette The set of rules or customs that control accepted behavior in particular social groups or social situations.
  • 4. Office Etiquette Washroom etiquette Cell Phone etiquette Washroom etiquette Elevator etiquette Handling difficult people
  • 5.
  • 6. Workplace Etiquette Dos 1. Do arrive early. 2. Do network with people outside of your cubicle. 3. Do be willing to help out a coworker. 4. Do bring in goodies. Don’ts 1. Don’t “Reply All” to an email chain. 2. Don’t have personal conversations at your desk. 3. Don’t bring your emotions into the office. 4. Don’t be afraid to ask questions.
  • 7. Workplace Etiquette Dos 5. Do create a proper personal email address. 6. Do jump at the chance to complete a new task. 7. Do be flexible. 8. Do dress appropriately for the office. Don’ts 5. Don’t gossip about fellow coworkers…or your boss. 6. Don’t use emojis or multiple exclamation points (if any) in work emails. 7. Don’t talk back to your boss. 8. Don’t forget that at work socials, you’re still at work.
  • 8. Workplace Etiquette Dos 9. Do make sure your earbuds are plugged in securely to your computer. 10. Do be open-minded. 11. Do wear a smile. Don’ts 9. Don’t be nervous, but also don’t overstep your boundaries. 10. Don’t forget an umbrella.
  • 9. Culture Culture is the characteristics and knowledge of a particular group of people, encompassing language, religion, social habits, music and arts.
  • 10. Corporate Culture • Corporate culture refers to the beliefs and behaviors that determine how a company's employees and management interact and handle outside business transactions. • A company's culture will be reflected in its dress code, business hours, office setup, employee benefits, turnover, hiring decisions, treatment of clients, client satisfaction and every other aspect of operations
  • 11. New Idea of Corporate Culture Google Employee-friendly corporate culture Offers telecommuting Flextime Tuition reimbursement Free employee lunches On-site doctors and On-site services like oil changes, massages, fitness classes, car ashes and a hair stylist
  • 13. Six Important Characteristics • Vision and Mission: “ A just world without poverty ” • Values: “Don’t Be Evil”, Value for people, Transparency, Excellence, Harmony, Integrity; • Practices: “People are our greatest asset” • People: Not only talent also match with corporate culture • Narrative: Celebrating its heritage • Place: Shapes culture (open space)
  • 14. 5 types of Corporate Culture • StandardCorporateCulture • EntrepreneurialCulture • SocialCulture • Talent-BasedCulture • HorizontalCulture
  • 15. 3 Cultural interaction 1. Innovative CEO 2. Innovative top management 3. Innovative Senior Manager 4. Promote and develop innovative manager 5. Employees are innovative 6. Recruit new people based on their innovation skill
  • 16. 3 Cultural interaction 7.High acceptance for risk and willingness to fail 8. Time and Freedom to innovation 9. Shared Language for innovation 10. High creative ability 11. Huge passion 12. Strong ability to change
  • 17. Some standard practice • Non-involvement in Politics • Business Etiquette • Press Interview • Corporate Reputation • Managerial Conduct • Declaration of Assets • Speculation in Stock
  • 18. Some standard practice • Electronic Communications and Telephone Use • Personal Representation • Conflicts of Interest • Personal Conduct • Confidentiality • Patents and Copyrights • Managerial Conduct
  • 19. • Legal and Ethical Conduct • Fair Behaviour to Customers/ Clients • Visitors in the Workplace • Dress Code • Security Checks
  • 20. Strong and weak corporate culture Alignment to organizational values vs little alignment with organizational value
  • 21.
  • 22. Big Challenge Change is key drive of development in all respect Adopt new challenges, new goals and pushing the boundaries The adoption of innovation measured by how organization how often an organization can adopt to change Be part of an organization that change when they want to
  • 23. Meeting Etiquette 1. Mobile Use 2. Asking Question 3. Side-Talk 4. Note taking
  • 24. Dress Code 1. Formal –As per policy and culture 2. Not excessive ornaments/ Jewelry 3. Clean dress 4. Polished and Formal shoes
  • 26. Communication Etiquette • Language- Written & Oral Communication • Body Language
  • 29.