Enaam Alum Project Manager CV

1. 1 | P a g e E n a a m A l u m
ENAAM ALUM
Junior IT Project Manager Fostering Operational Excellence through Digital Transformat io n , Project
Delivery and Innovatio n Strategies
☎: +44 (0) 7432 697676│ ✉: enaamalum@yahoo.co.uk| LinkedIn: www.linkedin.com/in/enaam-alum-5436b238/
Working for a large data services company managing up to 15 projects simultaneously for various large brand clients with
total portfolio value in excess of 100k+. Covering all stages of the project lifecycle from acceptance through to delivery,
handover and benefits realisation.
Possessingin-depth experience of supportingthe delivery of new and existingproducts and business enhancements that
enable organisations to improvequality and productivity.A key part of my current role is ensuringthateach project has met
all of the acceptancecriteria as defined in the requirements document and projectscope statement. I regularly perform
audits to verify that all deliverablesmeet performance and product requirements. A clear understanding of the business
objectives has been instrumental in aligningthe business goals with the overall goals,corevalues and changemanagement
strategies.Working with a variety of largebrands including WHSmith, Eddie Stobart, Co-Operative Bank and Aldermore Bank
Plc.I am currently lookingfor a project management opportunity where I can hitthe ground running,sharemy knowledge
and continue my professional development.
AREAS OF EXPERTISE
KEY COMPETENCIES
 Entrepreneurial spirit with proven analytical and decision-making abilities to formulate appropriate solutions.
 ‘Big Picture’ perspective on key business drivers and commercial awareness for effective project management.
 Proficientcompetency in thought, resultand people leadership to build high-performing teams and work environments.
 Attention to detail with organisation and time management skills to handle and prioritise multiple responsibilities.
 An Influential leader with established credibility and superior communication skills to foster confidence and trust.
 Effective coordination and interpersonal skills to collaborate with a diverse set of internal and external stakeholders.
 Excellent communication skills to break down complexities and present the information in a precise manner.
 Strong customer focus to deliver as per the expectations and providing high levels of service/product quality.
 Highly adept at successfully leading complex projects while managing cross-functional resources.
 Approachable and personable with a consultative attitude have established strong business partnerships.
CAREER HIGHLIGHTS
 Maintaininga consistentpipelineof projects from 3rd party organisations,currently billing100k every 4-6 weeks.
 Experience in executing multipleIT projects simultaneously,whileencouraginginnovation and maintainingfocus on
delivery.
 Collaboratingwith geographically distributed teams and diversestakeholders whileutilisingvirtual projectmanagement
strategies to monitor and deliver projects worldwide.
 Currently workingat 80-100% productivity (billablehours charged to clients)
CAREER HISTORY
Project Manager Aug 2019 – Present
SCC Data Centre Services
Managing projects UK wide and using international resources for projectspecific tasks,employingvirtual projectmanagement
strategies when necessary and utilising cultural collaboration to enhance project outcomes. Currently generating 100kof
project revenue every 4-6 weeks.
 Managingthe CNN (Contract Change Notification Process) for scopecreep.
 Managingprojectinformation flow & RAID log
 Attending CAB meetings to ensure project changes are signed off effectively.
 Developing project execution strategies
 Project monitoring and progress reporting, includingcreatingreportingdashboards
Strategic Technology Planning Project Coordination Team Management
Risk Evaluation & Reporting IT Governance & Standards Virtual Project Management
Budget &KPI Management Project Implementation & Delivery Product Design & Development
Market & Industry Insights Contract Negotiation & Management Vendor Assessment & Management
Digital Transformation & Change IT & Business Strategy Agile & Waterfall Delivery
Customer Relations & Services Data Management Stakeholder Management

2. 2 | P a g e E n a a m A l u m
 Attending and participatingin projectprogress,design and team meetings
 Establishingand managingprojectcontrol processes
 Supporting the development of project gateway reports and other governance reviews
 PreparingKPI or project benchmarking information
 Supporting the development of procurement strategies
 Supporting the management of contracts
 Assistingin preparingfor clientpresentation and governance meetings
Recent Projects;
 Windows 10 workstation build and deployment of 650 desktops and laptops co-ordinated to multipleclientsites
over an 8-week period.Workingclosely with internal sales teamto call off order,configuration team to startthe
build and logistics teamto deliver on time. Updatingclienton every order that was processed from each stage.
 Upgrade clients Oracle VMWare estate to a vendor supported version that being 6.5. Success criteria to ensure all
hosts in the OracleVMWare Cluster are at a consistencefirmwareversion.Minimisingdisruption to the servers
being delivered on the VMWare by ensuringdowntime is kept to a minimum.
 Implement Azure SQL data sync and configure the infrastructure, from on premise databaseenvironment to a
secure synchronised Azure hosted data factory.
 Upgrade VMs residing on 4 clusters as part of clients VMware plant. Two applications arecritical business
applicationsrunning24/7 and workshops were organised to assurethere will beno downtime. Planned to upgrade
in the DR environment before implementing on the production environment.
RecruitmentConsultant (ProjectManagementDesk) Mar 2019 - May 2019
Opilio Recruitment, Coventry | Digital Recruitment Specialists
 Recruited to work on the Project Management Desk due to specialistknowledge in the Project Management
disciplineand interestin the subject.
 Effectively sourced anticipated talent needs through the utilization of existingrecruitmentsources and creatively
leveragingnew methods of attractingtalent.
 Established and fostered sustainableexternal vendor relationshipsand strategies to identify most effective sourcing
techniques where appropriate.
 Developed and maintained detailed projectschedules.Managed timelines ensuringtimely completion of projects
and quick turnaround time.
PMO Assistant (AccreditedWorkPlacement) Oct 2018 – Dec 2018
Wesleyan Bank Limited, Birmingham
ComplaintsHandler (ScottishPower,ExtraEnergy& FirstUtility) Nov 2016 – Feb 2019
Sigma Financial Group, Birmingham
CustomerService Advisor/Collections (ScottishPower) Oct 2015 - Nov 2016
Sigma Financial Group, Birmingham
EDUCATION & PROFESSIONAL DEVELOPMENT
 Scrum Master Certified (SMC)
 International Scrum Institute™ License: 71324993086513
 Prince2 Foundation: (Exam to be taken February 2020)
 Microsoft Office Specialist (Exam to be taken in February 2020)
 2019: Birmingham City University: M.Sc.: Project Management APM Accredited (Expected Distinction)
 2012: Birmingham City University, Birmingham
Bachelor of Arts: Business and Management (1st Class)
 2008: The Sixth Form College Solihull: A Levels: BirminghamBusiness Studies (A Level); Applied ICT
 2006: Moseley School, Birmingham: GCSEs: 11 GCSEs (IncludingA-C Mathematics and English)
TECHNICAL SKILLS

 MS Project: Advanced User
 MS Office: Advanced User
 Onenote: Advanced User
 Service Now: Advanced User
References Available on Request