1. E n e d e l i a ( A n n a ) O l v e r a
3 6 0 1 C h o c t a w D r .  L a P o r t e , T X 7 7 5 7 1
C e l l : 2 8 1 - 7 7 7 - 9 7 5 3
M o l v e r a 1 @ c o m c a s t . n e t
Profile
I am presenting to you my skills, achievements, and ability to prove myself worthy enough to join as a
new member of your team.
Key Skills
Office
Skills:
Records Management
Database
Bilingual (Spanish)
Administration
Executive Support
Evaluating job performance
Spreadsheets/Reports
Collections
Front-Desk Reception
Customer Service
Ability to work quickly and
accurately
Computer
Skills:
Finance Plus
Sportsman SQL
City Works
QuickBooks
Enterprise Workforce
Management
Paycom
Aspect
MS Outlook
MS Word
MS Excel
MS PowerPoint
MS Publisher
Experience
City of Pasadena, Texas — Pasadena, TX Office Assistant / Feb 18, 2013 to Present
 Highly organized, self-motivated and energetic professional with 10 years of customer service,
business, and management experience.
 Perform a variety of administrative/clerical tasks for 3 departments such as Parks, Landscape and
Golf Course.
 Provide excellent customer service and support the department by answering questions from
citizens, applicants and employees.
 Provide an array of tasks in functional areas such as finance, purchasing, and departmental work
orders and personnel request.
 Review and prepare payroll timesheets for 52 employees.
 Maintain employee, work orders and MS4 records by organizing, updating and maintaining up- to-
date files.
 Arrange and schedule interviews for supervisors and at time assist with the interviews.
 Prepare/Renew departmental Ordinances and Resolutions for City’s secretary reviewing process.
 Provide assistance to other departments including departmental process and training.
Gourmet Table Skirts and Linens —
Houston, TX
Administrative Assistant / Aug 2008 to June
2012
 Review, prepare and process payroll for 98 employees through Paycom.
 Provided timely, courteous and knowledgeable response to information requests; screen and
transfer calls; and prepared official correspondence.
 Maintain manual or computerized records, such as items or services purchased costs, delivery,
product quality or performance, and inventories in the QuickBooks database.
 Prepare monthly reporting to several of our vendors such as Milliken and Avendra of sales by
specific item.
 Helped Accounts Receivables to collect pass due invoices.
 Create purchase orders for fabric to manufacture product and coordinate with vendor delivery date.
 Maintain receiving reports and confirmation of receipts daily into Quickbooks.
 Maintain office supplies inventory, sufficient to meet requirements at all times.
 Track of all open purchase orders and timely follow-up.
Education
San Jacinto Community College – Pasadena, TX December 2015
 Business Administration AA
South Houston High School – Pasadena, TX 1996