1. Erica N. Long
3930 SW 40th Terrace  Topeka, KS 66610  Home/Cell: 785.633.2269  Erica@SMARTKs.org
P a t i e n t f o c u s e d C e r t i f i e d N u r s i n g A s s i s t a n t a n d a m b i t i o u s n u r s i n g s t u d e n t
w i t h 1 0 y e a r s ’ e x p e r i e n c e i n t h e h e a l t h c a r e f i e l d w i t h a p a s s i o n f o r l e a r n i n g
a n d g r o w i n g p r o f e s s i o n a l l y w i t h i n a d y n a m i c h e a l t h c a r e e n v i r o n m e n t .
Education
RASMUSSEN COLLEGE SCHOOLOF NURSING, Topeka, KS Expectedgraduate: June 17, 2016 GPA: 3.64
NEOSHO COUNTY COMMUNITY COLLEGE, Ottawa, KS June 2012 - August 2014 Pre-Nursing
Clinical Experience
 Medical-Surgical– Presbyterian Manor, Topeka, Ks
 Psychiatrics – VAMedicalCenter, Topeka, Ks
 Medical-Surgical– St. Francis Hospital, TelemetryUnit, Topeka, Ks
 Obstetrics andPediatrics – St. Francis, Labor andDelivery, Topeka, Ks
 Medical-Surgical–VAMedicalCenter, Topeka, Ks
 Preceptor, Role andScope Clinicalinternship (ExpectedCompletion June 4, 2016) – St. Francis Hospital, Labor
andDelivery, Topeka, Ks
Work History
KANSAS STATE LEGISLATIVEBOARD OF THE UNITED TRANSPORTATION UNION, Topeka, KS
UTU Legislative Board
Administrative Assistant- December 2012 to Present
 Workdirectly with the Legislative Directoron pending state legislation, regulatory matters, research, andpolicy proposals.
 Provide support to the organization’s state legislative andexecutive branch lobbying effort
 Serve as a representative of the directorin externalandinternalmeetings including responding to questions from external
sources regarding pending state issues.
 Gather, summarize andarchive federal andstate legislative, regulatoryandpolicy developments relevant to transportation
union issues
 Tracklegislation by attending Legislative hearings
 Assemble andorganize informationalpackets, binders andothernecessary documents.
 Draft andproofreaddocuments, including policy memos, talking points, correspondence to House, Senate and state agencies,
andother research documents as requestedon legislative, regulatory andpolicy issues.
 Assemble andorganize informationalpackets, binders andothernecessary documents.
 Collaborate with the state lobbyists andpolicy counsels to ensure the success of events andlobbying initiatives
 Provide administrative supportto director
 Perform other duties as assigned
MATTHEW FULLMER DDS, Topeka, KS
GeneralDentalPractice
Office Manager -March 2011-December 2012
 Treatment Plan coordinating: advising patient on insurance benefits, extensive knowledge on insurance benefits, billing,
frequency, Present treatment plans, Set upandmaintain a patient tracker file for payments andfollowup for treatment,
Patient-Doctor Liaison
 Front office duties; scheduling andmaintaining a tickler file, insurance billing, patient accounts, accounts payable/receivable,
employee time management, patient recordmaintenance andmultiline phone answering, human resources, payrolland
personnelmonitoring, monthly reporting, report to Doctor regarding staff andpractice behavior

2.  Communicate effectively andin a caring professionalmanner with patients regarding appointments, accounts, insurance,
dentalquestions/concerns
PEDIATRIC SMILES-ANITA MURRAY-CLARY DDS, Topeka, KS
Pediatric DentalPractice
Expanded Functions Dental Assistant/Public Relations Coordinator- August 2008 to March 2011
 Assist in all areas of dentistry; Comprehensive, Restorative, Conscious andIV Sedation, andmaintenance of Patient records,
Digital radiography, Bandfitting, Impressions, andLaboratory
 Maintain sterilizedinstruments, Preparation of treatment rooms, Orderandstocksupplies
 Cross trainedfor front office duties; scheduling, insurance billing, treatment planning, andvarious office duties, instructed
andtrainedqualifiedstaff for front office reception
 Marketing andPublic Relations liaison; developmarketing strategies, maintain website information andFacebookpage,
correspondwith media, and maintain referralreports
GREG COHEN DDS, Topeka, KS
GeneralDentalPractice
Office Manager- April 2008-August 2008
 Front office duties; scheduling, insurance billing, patient accounts, accounts payable/receivable, employeetime management,
patient record maintenance andmulti-line phone answering
 Communicate with patients regarding appointments, accounts, dentalquestions/concerns
 Schedule service or maintenance for computers
THE KIDS DENTIST-DAVID GILLHAM DDS, Topeka, KS
Pediatric DentalPractice
Clinical Coordinator -February 2000-March 2008
 Assist in all areas of dentistry; Comprehensive, Restorative, Conscious Sedation, Orthodontic Assistant andmaintenance of
Patient records, Digitalradiography, Bandfitting, Impressions, Bracket placement, andLaboratory
 Supervised5 dentalassistants; Create job descriptions, Performance Evaluations, SalaryEvaluations
 Maintain sterilizedinstruments, Preparation of treatment rooms, Orderandstocksupplies
 Cross trainedfor front office duties; scheduling, insurance billing, treatment planning, andvarious office duties, instructed
andtrainedqualifiedstaff for front office reception
 Marketing andPublic Relations liaison