1. Erik Medina
11343 Luckey Ledge San Antonio, TX 78252 (956) 645-1920 emedina146@gmail.com
ELECTRONICS TECHNICIAN
Areas of Expertise
Technical Drawing Interpretation, PLC wiring and programming, Project Definition, Interdepartmental
Coordination, Quality Control, Safety Compliance, Solution-oriented technical professional w/extensive training
& experience in electrical systems analysis & repair. Networking Troubleshooting and Repairs of LAN, WLAN,
Satellite networks, New process development, Adept in project prioritization. OSHA Regulatory Compliance
Education
J.W. Nixon High School-Laredo, TX, Degree expected 5/2006
D.A.P. Distinguished Achievement Program GPA: 3.0/4.0
Laredo Community College –Laredo, TX, Degree expected 5/2011
A.A.S. in Computer Electronics Technology program GPA: 3.6/4.0
Technology Summary
Certifications: Telecommunications, Networking, Biomedical Electronics, Computer Electronics
Technology
Systems: Server 2003/Server 2008/Server NT/Windows 98-10/Mac OS X/Mac OS Snow Leopard
Databases: Relational Databases, Windows Registry/regedit.exe
Languages: Command Line, Debug/Machine Code
Software: MS Office suite, A.C.E. (Automatic Controlled Equipment) 13.01-25.02
I.F.S. (Intelligent Firing System) 4.0.1, F.L.E.C.S. (Flexible Electronic Control System),
Tera Term Pro.
Experience
Halliburton – South Texas District (San Antonio, TX)
Electronics Technician, (2011 to Present) Acquiredskills to perform routine preventive maintenance,
calibration and repairs to a variety of Halliburton equipment including Cement, Fracturing, and Coil tubing
equipment. Responsible for researching and creating work orders in a timely manner. Assists other
electronic technicians in performing more complex repairs. Performs basic operations using test tools and
industrial controllers required to test and calibrate equipment. Use of interpreting electronic and
mechanical drawings to assist in diagnosis and equipment repair. Proactively participated in the
competency / training systemto acquire additional technical skills. Responsible for ensuring duties are
performed in a safe, efficient and effective manner.
IT Experience
Best Buy Store #0241 – Laredo, TX
Counter Intelligence Agent, (2009 to 2011) Handled technical troubleshooting within an
enterprise environment, including systemcrashes, slow-downs and data recoveries. Engaged and tracked
Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution
and closure of trouble tickets. Troubleshoot and repair of Computers, networks, and electronics of sorts.
Worked with Video and Audio equipment and used on a daily basis Multi-Meters and antistatic equipment.
Have performed installations of new or replacement parts and peripherals for PC also including
installations of wall mounts and TV home theater equipment. Have performed house calls to install
networks, Routers, modems, VoIP phone systems, as well as troubleshooting and maintaining. Performed
upgrades and downgrades or disconnection of service on customer’s request. Capable of creating Cat 5/6
network cables, coax cables, and Fiber optic cables and or Splicing.
2. Selected Contributions:
Provide networking/desktop support and performmainframe and account maintenance tasks. Earned
commendations for teamwork, flexibility and work excellence in providing IT support.
Exceededissue-resolution targets and achieved exemplary customer satisfaction scores, consistently
scoring between 90%-100% on all situations.
Handled 20+ technical/mission-critical issues daily and consistently met high service standards.
Perform product and service tutorials to customers utilizing documentation and checklist in and out of
store.
Have Performed systemaudits for customers to verify unauthorized service connections and have
encrypted and decrypted customer’s networks wheninstructed to due to customer’s satisfaction.
Utilize various test equipment to Diagnose and repair problems for cliental.
Internship
Laredo Medical Center – Laredo, TX
Bio Medical Tech, (2011) Handled technical troubleshooting within a Hospital environment, including
preventive maintenance, repairs, and troubleshooting systems. Engaged and tracked issues with responsibility
for the timely documentation. Troubleshoot EKG machines, Pulse Oximeters, and Patient Beds. Worked with
Video and Audio equipment used within the hospital. Have performed installations of new or replacement
parts and peripherals for Bio-Medical Equipment also including installations of logic boards and replacement
parts for Alaris pc and pumps.
Selected Contributions:
Provide tech support on a variety of Biomedical Equipment.
Handled technical issues daily and consistently met service standards including preventive
maintenance.
Perform service tutorials to other technicians utilizing documentation and checklist in and out of Bio
Medical Engineering lab.
Utilize various test equipment to Diagnose and repair problems for hospital use.
Personality Description
Takes Constructive Criticism well
Passionate, Enthusiastic, Competitive
High Emotional Intelligence
Perseverant
Favorite Quote: “If you ever been hungry, then you will never be full.”