Happy National Customer Service Week! National Customer Service Week was started by the International Customer Service Association (ICSA) in order to set aside time to recognize customer service professionals who work hard to create a positive experience for our customers. It’s a chance to plan fun events and reflect on successes and celebrate accomplishments. Here at Esker, we'd like to thank customer service professionals by sharing a few inspiring quotes.

1. 9 Inspiring Quotes About
Customer Service
SHARED WITH YOU BY ESKER, INC.

2. The goal as a
company is to
have customer
service that is
not just the best
but legendary.
SAM WALTON
FOUNDER, WAL-MART

3. Your most
unhappy
customers are
your greatest
source of learning.
BILL GATES
FOUNDER, MICROSOFT

4. Our customers and the word of mouth
they’ve spread about Zappos have been
the biggest reasons for our success. We
realize that and are focused on
continually doing whatever we can to
improve their experience.
NICK SWINMUM
FOUNDER, ZAPPOS

5. Every business
is built on
friendship.
JAMES CASH PENNEY
FOUNDER, J.C. PENNEY

6. The
customer’s
perception is
your reality.
Kate Zabriskie
Author

7. Make a customer, not a sale.
KATHERINE BARCHETTI

8. If you do build a
great experience,
customers tell
each other about
that. Word of
mouth is very
powerful.
Jeff Bezos
CEO, Amazon.com

9. Even your most
loyal customers
always have a
choice about where
to take their
business.
MARILYN SUTTLE
AUTHOR

10. You’ve got to start with the
customer experience and work
back toward the technology – not
the other way around.
STEVE JOBS
CO-FOUNDER, APPLE, INC.

11. Happy Customer Service Week
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