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Springboard Consulting Overview

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Springboard Consulting Overview

  1. 1. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Elevate Your Thinking Elevate Your Business
  2. 2. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Common Business Challenges Unmet revenue expectations from new and/or existing customers Leadership overwhelmed due to lack of focus at all levels of the organization Difficulty in attracting, retaining and attaining results from a new generation of workers Ineffective use of data when solving problems and making decisions Inability to establish metrics that matter & inability to leverage “Big Data” Conflict and ineffective internal and external communications Absence of a championship mentality Deficiencies in sales strategy and performance Need for leadership development and performance coaching Ineffective Piece-meal approaches to change CRM implementations, e-commerce, social media ROI digital dashboards & process improvement Lack of capability or inability to acquire growth funding
  3. 3. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Elevating Business Springboard Consulting provides business leaders with the tools and guidance they need to take their companies to the next level of growth. Staffed by senior executives with ownership, managerial and technical expertise and backed by a network of more than 200 specialty consultants, our comprehensive portfolio of solutions can accelerate a company’s move along the stages of business maturity – from Inception and Survival through Growth, Expansion and Maturity. ®
  4. 4. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Human Capital Performance Code We offer personalized coaching and “train the trainer” instruction for 10Rule’s patented candidate assessment and vetting engine: • Measure: Conduct 10-minute candidate profiles to quantify performance potential based on behavioral brain mapping and clinical science • Bench: Rank candidates against the current top 10% of performance in a given job • Hire: Recruiters focus their time strategically with pre-vetted, high potential candidates • Develop: Coach the beliefs and behaviors ideal to each position, while raising your baseline through strategic hiring The sustainable way to replicate the performance of the top 10% is to hire high-potential candidates & up skill your core to high performance behaviors
  5. 5. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Elevating Business Maturity
  6. 6. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Our Suite of Solutions Fit for Funding Transforming founders into CEO’s, bringing private equity, venture funding and entrepreneurs together Business Transformation Aligning people, processes, products and technology to attain results through a high performance Culture Sales & Operational Excellence Helping Sales Leaders grow the top line , build strategy, and create high performance teams that are mentally tough Marketing & Digital Engaging key stakeholders in purpose-driven dialogue measuring customer experience with real-time dashboards
  7. 7. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Identify and Acquire Funding Needed for Growth Secure outside investment to grow your business Leverage Time and Talent Into Upside Cash Outcomes Move From Founder- to CEO- Mindset Enhance Leadership Effectiveness • We work with a trusted network of private equity and venture funding partners who can help you determine the right type, timing and amount of funding needed to grow your business • In this unique model, we work cooperatively with you and your investment partners to take your business to the next level • Our funding partners rely on us to assist you in developing the skills needed to transition from founder to CEO Fit for Funding Introduce New Networks, Methods, Industries and Markets
  8. 8. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Create a High Performance Culture Accelerate revenues through customer-focused leaders, sales processes and scalable tools Identify Targeted Performance Improvements Customer-Focused Approach to Sales & Customer Experience Mgmt. Create and Empower Founders, Sales & Marketing Leaders • We build data-driven sales leaders who are able to coach and develop high performance, customer-focused sales professionals and environments • While sales training companies often focus solely on training and software companies promote the latest CRM, we take a holistic approach that includes all contributors to sales effectiveness • It is through this lens that we discover and partner with you to implement the high-gain targeted improvements that deliver sustainable business results Sales & Operational Excellence
  9. 9. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Develop Long- Term Strategies Based on Data Realize lasting change through development of a sustainable, high-performance culture Design and Implement Processes and Systems Attract, Retain and Attain Results from a New Generation of Worker Establish a High Performance/High Fulfillment Culture • A high-performance culture begins with a strategy and cascades down through all parts of the business through the alignment of people, processes and systems • While many consultancies view transformation at the functional group level, we believe that true transformation requires a connection to overall business strategy, not just functional goals • By viewing business transformation holistically, you can create a sustainable, high-fulfillment culture that appeals to a new generation of worker, enabling continue business growth Business Transformation
  10. 10. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Develop Marketing Strategies, Content and Deliverables Engage in meaningful dialogue with your key stakeholders, using data and insights to adapt to constantly changing conditions Understand and Proactively Manage the Customer Experience Leverage Technology and Data to Refine and Drive Messaging Maximize the Effectiveness of Internal and External Communications • Our holistic view of marketing communications encompasses all audiences, from regulators and investors to employees, partners and customers • Using real-time data and analytics, we can adjust tactics to course-correct when needed or to take advantage of opportunities as they arise • By imbedding communications into our consulting projects, we are better positioned to help you communicate changes in ways that feel inclusive and understandable to those impacted Marketing & Digital
  11. 11. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. How We Engage Working Principles All engagements lead to measurable growth Elevate your thinking to elevate your business. Organizational Alignment and performance improvement starts with Self- Leadership Sustainable change requires holistic solutions that address underlying causes – not just effects Assess •Level of Business Maturity •Current State •Performance Improvement Areas Design •Measures of Success •Resources •Project Plan Deliver •Mentoring •Coaching •Training •Facilitating Evaluate •Closeout •Evaluate results •Plan next steps •Return visit to assure success
  12. 12. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Results: Professional Services Purpose A professional services firm needed strategy changes that called for more customer focused sales culture in order to better frame, discover, design, implement and evaluate consulting projects. Process Developed regional approach to execute global strategy by positioning consulting services in the selling process, moving from a transactional sales approach to results-based skills development projects. Aligned leadership, developed processes and imbedded them in salesforce.com. Defined goals and metrics for success, assessed cultural shift needed and imbedded behavior modifications in performance system. Delivered leadership, change, behavioral style soft skills and sales coaching for sustainable success. Payoff • Grew number of consulting clients from two to 20 in one year by cross-selling consulting services to training clients—an area in which the company had previously been unsuccessful despite multiple attempts over 20 years • 2013 revenue growth of $1.2M over plan, and 20 percent over 2012. • Improved average sales cycle time by 33 percent and improved on-boarding time to dollars by 100% • Developed customer-focused sales approach for technically-based sales
  13. 13. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Results: Telecommunications Purpose A fast growing telecommunications company needed tailored on-site training for supervisors and managers. Upon further discovery, we identified there was no guiding mission or Vision-awareness at the local levels. Sales leadership decided to expand the original need and start by building a customized high performance sales culture for sustainable growth that could be measured and improved over time. Process Prepared for change by meeting with all stakeholders and gaining alignment through a proprietary assessment tool used to define areas of strength and determine improvement steps. Managed change by providing on-the-floor development, coaching and mentoring while redesigning the performance and feedback systems to support the high performance and high fulfillment sales culture. Sustained change through “train the trainer” program, continuous on-boarding for key skills in leadership, coaching for performance and results, communication and change. All supported with focused cross- functional follow-up coaching and key stakeholder management. Payoff • Dallas market attaining #1 rank nationally in both revenue and profit • Expanded program highlight to Los Angeles, New York, and Atlanta for best practice • Expanded program to indirect dealer channel • Improved morale and culture scores showing the improvement and ability to measure sense of purpose, customer focus, leadership assertiveness, managers accountability, teamwork, employee satisfaction, and fulfillment over time
  14. 14. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Results: Construction Purpose In anticipation of the real estate market drop in 2007-2008, a stone supplier and construction company needed to raise the level of maturity in sales and operations. They sought to build a sales culture that was team oriented and had higher levels of accountability in order to continue to reach revenue goals despite the inevitable drop in the market conditions. Process Prepared for change by meeting with all stakeholders and gaining Vision alignment and buy-in for identified key objectives. Facilitated current state issues and ideal future state design. Key areas for improvement included development of Mission, Vision, Values and goals to support the change management initiative. Focused on sales management coaching to managed change by providing leadership development, establishing culture committee, CRM optimization and improved inside and outside sales strategy. Payoff • Achieved 8% profit goals despite a 25% drop in market conditions • Established internal employee-driven culture committee for future fulfillment in the environment • Developed accountability and sales contest to drive strategic shifts and behavior change • Empowered sales manager to lead the business • Currently client is embarking on new growth path to reach $50 Million in sales
  15. 15. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved.©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Results: Financial Services Purpose • Financial Services Company with lagging performance in sales used the Laser Beam Hiring Program to test the performance validity of program performance with a new sales class. The company wanted to find out if the Laser Beam Hiring could not only predict Top Performance but also wanted it to predict who would not meet the performance target quota minimums. Process • Research showed that select “Performance IQ Drivers” were necessary at minimum levels in order to generate “maximum financial production”. These “Performance IQ Driver” ranges were put into (templates) “top performer ” and non-matching templates. Payoff • $2,000,000 increased to the bottom line in 12 months • Below is the overview of the production of 5 new recruits with profiles that predicted success. (Successful Profile) • 400:1 ROI
  16. 16. ©Copyright 2016 Springboard Consultants, LLC. All rights reserved. Questions: Contact Evan Sanchez evan@springboard.consulting 972-977-2140

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