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Ewa Campbell - CMO - Media & Publishing - Infographic CV

Chief Marketing Officer à GovNet
4 Feb 2021
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Ewa Campbell - CMO - Media & Publishing - Infographic CV

  1. A visual representation of my career Connect with me on Skills and expertise Key projects About me Career history Other projects Welcome Looking for a second opinion? Ewa Campbell
  2. Welcome. I’m Ewa and I’m glad you stopped by – here’s my career story. My marketing journey started in B2C where I was running consumer campaigns for FMCG brands. Here’s where my passion for brands and communities was originated. A few years later I entered the B2B world, and never looked back. Throughout the years I led the marketing functions of a wide variety of businesses, ranging from start-ups, established companies to FTSE100. As my career progressed, responsibilities started reaching beyond traditional marketing — spanning technology, integrated marketing and analytics, growth and measurable impact. I have helped companies carry out digital transformations, implementing the strategy, technology and operations that have allowed them to increase customer value, improve their efficiencies, and open up new business areas. I am a practitioner and huge advocate of inbound marketing methodology, utilising digital disciplines, such as SEO, content marketing, social media marketing, SEM and PPC, email marketing and automation, and account-based marketing. My biggest passion has always been building, inspiring and developing talented teams. I am committed to innovation, creativity and diversity, and a firm believer that great teams can achieve anything they put their minds to. In my spare time, I run a mentorship program that helps junior marketers grow their careers. I love sharing my knowledge and experience. I regularly speak at industry events and participate in B2B marketing roundtables. About me Connect with me on Ewa Campbell 15+ years Expertise in B2B and B2C markets 13+ years Community/events/ subscription marketing 5+ years Digital transformation experience 10+ years People management 5+ years Marketing speaker 3x Integrated marketing tech implementation
  3. Connect with me on Ewa Campbell Online/offline marketing skills Skills and expertise 2013 2014 2015 2016 2017 2018 2019 2020 Marketing technology & CRM management Web development & CMS Brand management Community build & engagement Demand generation Content marketing & digital publishing Multi-channel campaign management SEO, PPC & analytics E-marketing & automation Social media management Account-based marketing Creative design Advertising & PR Budget management & planning Team leadership
  4. Connect with me on Ewa Campbell Skills and expertise • HubSpot Software & CRM • Salesforce CRM • Microsoft Dynamics CRM • ClickDimentions Automation Software • Adestra Email Software • Magento eCommerce • Eventbrite • EventsCase • WordPress • Webflow • Moz Pro for SEO • Hootsuite for Social Media • Google Adwords • Google Web Analytics Technology skills • Masters in Marketing Management • Training IDM Diploma in Direct & Digital Marketing • Finance for Non-Finance Managers Master Course • HubSpot Marketing Software Certification • Inbound Marketing Certification • Content Marketing Certification • All-New Social Media Certification • Sales Enablement Certification • Advanced Email Certification • SEO Advanced Training • Designing your Brand • Google Analytics and PPC • Master High-Impact Writing • Executive Presentation Skills Training and courses Personal characteristics ANALYTICAL COMPETITIVE GOAL-ORIENTATED ACHIEVEMENT-DRIVEN ACCOUNTABLE SOCIABLE TRUSTWORTHY RESPECTED FOCUSED INSPIRING MOTIVATING FRIENDLY STRATEGIC FLEXIBLE TEAM PLAYER VISIONARY DEDICATED AMBITIOUS PASSIONATE DETERMINED COOPERATIVE PRODUCTIVE LEADER CREATIVE COMPASSIONATE LOYAL COMMITTED PROFESSIONAL SELF-MOTIVATED STRONG COMMUNICATOR ENTHUSIASTIC EFFICIENT ORGANISED
  5. Career history Connect with me on Ewa Campbell CMO, GovNet Communications 2019 – Present GovNet runs exhibitions, conferences, forums and training courses for the public sector attracting over 350k visitors annually. Since joining GovNet, my objective has been to transform the marketing practice from a traditional supporting function to a critical, agile and data-driven practice that has a seat at the table. I was responsible for GovNet’s digital marketing transformation - the vision and roadmap of how digital media and technology will transform customer brand experience and marketing communications across the customer lifecycle. I also oversee the whole marketing function across 5 business units and 650 products, implementing marketing plans, sales enablement strategies, and customer experience and retention programs. Key achievements: • Developed and Implemented a fully integrated sales and marketing technology (HubSpot) and data solutions • Introduced and implemented new inbound marketing strategies and community programs • Designed content-led campaigns that significantly improved lead generation, engagement and conversion rates • Implemented new customer insight strategies that produce clear findings and recommendations for community building and effective cross-channel communications with target audiences and customers • Redesigned and launched new websites across all products • Introduced new demand generation practices and tools • Redesigned marketing reporting, ensuring demonstrable ROI on marketing spend • Introduced a Marketing Academy concept to both train and share best practices amongst the teams
  6. Global Marketing Director, Internet Of Business 2018 - 2019 Internet of Business is a community of leading enterprises representing multiple sectors brought together through live events and a digital platform. I was hired to drive and oversee the development of events marketing and subscription strategies on a global level. I managed marketing, editorial, delegate sales, web, CRM and technology teams to implement programs and best practise that deliver brand recognition and loyalty and increase company sales. Key achievements: • Developed a global marketing strategy introducing new digital initiatives that achieved brand and commercial objectives • Implemented fully integrated and high performing marketing technology (HubSpot and CRM Dynamics) • Developed CRM procedures and practices; responsible for implementing GDPR compliant processes • Redesigned content marketing, lead generation/management and social media strategies to increase engagement, conversion rates, and drive brand loyalty • Led the editorial and content marketing teams to develop long-term themes attracting attention and generating market awareness and interest • Developed the data and insight-driven CRM strategy to increase customer conversion and retention • Restructured multi-functional teams to enable successful new strategy implementation • Set up the company’s training academy and personal development plans, driving innovation and best practice • Owned and managed marketing and operational budgets Connect with me on Ewa Campbell Career history
  7. CMO, LSX 2015 - 2018 LSX is a global expert network of senior executives offering a programme of high-level conferences and networking events, research and insight, and bespoke initiatives. I joined the leadership team at LSX to drive the overall business marketing and community strategy, including brand management, community acquisition and retention, events, virtual offering, inbound and content. I was responsible for implementation of new marketing technology, automation programs, best practices and management of marketing, data and content teams. Key achievements: • Developed and oversaw the implementation of the overall business marketing strategy • Set up the marketing, content and data functions from scratch • Implemented and maintained marketing technology (HubSpot and SalesForce) • Owned community building initiatives to grow member and customer base, and increase engagement levels through regular, persona relevant content • Managed the communication strategy for all inbound channels, including social, email, blog, SEO and PPC, landing pages and online advertising • Optimised the marketing automation strategy including lead nurture and conversion processes through email, content and social • Built and managed the social media presence, identifying new ways to engage and reach target buyers • Developed and measured key metrics around the business, including user acquisition, conversion rates, engagement rates, satisfaction and renewal rates • Set up a recruitment process, built teams and created structured training and development programs Connect with me on Ewa Campbell Career history
  8. Connect with me on Ewa Campbell Key projects Product awareness and growth LSX World Congress has become a premier conference for leaders in life sciences investment, technology, business and strategy. After joining LXS I was responsible for scaling the event in its second year. The key objectives were to increase delegate attendance and secure high delegate retention rate, increase customer satisfaction and NPS score, generate sales qualified leads contributing to sponsorship revenue and increase overall brand awareness. I introduced a fully integrated marketing campaign consisting of new inbound activities combined with traditional channels. Top results came from combined efforts across e-Marketing, direct mail, PPC and social media. I introduced a content marketing campaign that met the needs of each target persona and their customer journey stage, and utilised this to drive awareness, engagement and generate quality leads. I developed highly engaging loyalty programs for different personas consisting of all-year-round benefits and on-the-day perks and initiatives. I engaged in several PR and media activities and utilised content techniques to increase brand awareness as well as deliver new delegates, speakers and sales leads. I designed a separate content marketing campaign to generate and nurture sponsorship sales leads. I implemented a number of lead capture tools across the website and social channels and used automation to keep the leads warm. I integrated a personalised and fully integrated video strategy into the sales communication program. And I teamed up with the sales group on optimising the proposition and communication efforts across the customer lifecycle. Finally, I utilised the newly implemented smart marketing technology (HubSpot) to monitor engagement at every customer touchpoint and optimise campaign’s results and resources in real-time. Results 350% increase in LinkedIn engagement 63% enquiry form submission rate 28% web traffic via social media 39% delegate bookings from event brochures 40+ positive PR coverage pieces 10x website traffic on previous year 3% increase in NPS score 11000+ new social media followers 20+ premium content assets 3500+ new inbound prospects 26% retention rate 500+ qualified leads through webinars only 27% contribution to sponsorship revenue 20% shorter sales cycle 85% increase in delegate sales 451% increase in sales qualified leads Campaign optimisation Numbers Brand awareness 17% delegate conversion through automation 25% delegate bookings from content assets 730% ROI on online advertising 1 fully integrated and personalised website
  9. Connect with me on Ewa Campbell Key projects New marketing technology implementation Strategic planning and implementation of a marketing technology roadmap was one of my main objectives at GovNet. A few key legacy challenges included a lack of visibility with sales, lack of support and system integration issues between a number of legacy providers. At the same time, I was in the process of onboarding new inbound marketing strategies and needed a platform to truly connect various digital activities, so I also looked into marketing automation that would live on the same seamless platform. After months of planning and testing, GovNet successfully moved to HubSpot. I worked with marketing and sales Leaders to implement a measurable lead generation strategy. We developed different lead scoring for sales and developed new processes around this, including a clear follow-up strategy. To drive inbound campaigns, we pulled together lots of research on our key personas and key accounts, and had the entire company looking into inbound best practices. I worked with the teams on implementing highly engaging content marketing strategy to drive awareness, engagement and conversion. More sales qualified leads After fully integrating all marketing and sales systems we started building and defining lead scoring and grading for new accounts in collaboration with sales. Increased efforts and quality in lead generation funnel gained traction quickly, securing a 27% increase in new sales leads within strategic accounts in the first 6 months. This more data-orientated approach has fed into the ongoing evaluation to uphold quality, by using nurture programs to push visitors to sales qualified leads and new customers. Stronger client focus Following implementation the new marketing function was working with hundreds of different newsletters and a lot of content. The system connected marketing efforts across all channels and provided a stronger holistic view and influenced revenue on all activities. The sales team reduced cold calling significantly and gained in-depth customer insight that enabled smarter and more effective sales calls. The marketing team members were able to optimise their efforts to maximise business impact. Time to market and execution The implementation enabled us to optimise resources, including saving time by automating manual tasks, reducing marketing costs through better-targeted campaigns and integrating with key marketing and sales tools. The new system freed marketers’ time to think about the actual campaign strategy rather than the execution. New marketing dashboards reported on marketing influenced revenue which enabled teams to maximise results and ROI. Results
  10. Connect with me on Ewa Campbell Other Projects I’m passionate about sharing my knowledge and lessons learned with other marketers. I regularly speak at industry events, such as European CMO Summit, EventsEvents or International Confex, and take part in webinars/ roundtables/ discussion panels. I host the ‘Future of Event Marketing’ Meetup Group for the event marketers interested in the latest digital trends and technology. Knowledge sharing & networking I run a ‘Super-Size Me!’ mentorship program designed to improve performance, influence and careers of junior marketing executives. Mentoring and scaling marketers EventsEvents Public speaking/ roundtables/ webinars CMO Summit Flume Chats Together with Virgin StartUp I guide entrepreneurs to help them achieve business goals and realise their potential. Advising Training I provide businesses with the key stills and knowledge to excel at driving virtual and hybrid events.
  11. Connect with me on Ewa Campbell Looking for a second opinion? Ewa has an incredible depth of understanding on all marketing channels and the tech needed to make a multi- channel marketing strategy a success. She’s awesome to work with and I learnt so much from her approach.” James Tucker, Chief Operating Officer, GovNet “ Ewa is an absolute pleasure to work with. We have worked together for the last 18 months to bring in HubSpot and implement an Inbound Strategy across the Group. Ewa brought a wealth of experience and knowledge to the project which ensured its success. Ewa has built up a great relationship with the entire team at Digital 22 and we look forward to working together in the future.” Caroline Sibley, Solutions Manager, Digital 22 “ Ewa is the best marketing manager I have worked with in my career. A genuinely creative individual who can think outside the box to over-deliver, she has been key to strategy and growth in the series this year. Her work-ethic is unmatched and her ability to transform analytics and data into true marketing insight is has been very impressive. She is especially skilled in driving value via PR and social channels.” Dominic Halpin, Head of Sales, Informa Tech “ I had the privilege of reporting into Ewa, an inspirational leader and role model. Ewa is a driving force behind marketing innovation, quality strategies and plans, best practice and success. Her work ethic is unmatched, and her ability to manage multiple projects and teams is awe-inspiring. A marketing guru, a mentor and a friend, Ewa is passionate, kind, enthusiastic and incredibly supportive. She is dedicated to educating and uplifting employees to enable all teams over-deliver on targets and grow into thought professionals in their area. Ewa is exceptionally generous, often giving up her time to support my career and development, always happy to share her experience and expertise. I feel incredibly privileged to of had the opportunity to work with and learn from such an incredible marketer. Given a chance, I would work for Ewa again? Absolutely! With Ewa on your team, everything is possible.” Caylee Donaldson, Head of Marketing, Internet of Business Ewa is the very definition of a marketing leader. I know very few people with her drive, zest for success and comprehensive knowledge of marketing tech. Combined with a strong understanding of business requirements, Ewa designed and led processes and solutions that have helped IoB grow. She also created a constructive environment that enabled productivity, innovation, and positive communication. Ewa always tackles the most difficult situations with a positive attitude and the end result in mind. She has a rare ability to inspire others to share her vision and drive teams to give 100% and deliver only the best. Her patience and willingness to support have motivated me to do the best job I can. She knows how to bring the best out of her teams. I will miss working with Ewa. I wish her every success in her life and hope our career paths will cross again.” Arpita Srivastava, CRM and Data Manager, Internet of Business “ As our CMO, Ewa was instrumental in developing the marketing framework and processes for which our business relied upon for the first 4 years of its existence. Ewa helped build our direct marketing and content marketing capabilities that are still with us today. Ewa’s strong campaign management and reporting combined with her analytical and creative mind ensured she was a valued member of the central management team.” Neil Darks, Chief Executive Officer, LSX “ I started working with Ewa over eight years ago, and her work ethic, creativity, commercial, organizational and leadership skills are rare to find. Ewa has always been consistent in her professionalism and her drive to deliver above and beyond, no matter what project or challenge she takes on. Ambitious and decisive, at the same time as understanding and supportive, she is someone that many have loved being managed and mentored by. Ewa is constantly looking for opportunities to learn and invests in her and others’ personal and professional development, making her someone who is always ahead when it comes to marketing strategies. Kind, friendly and open, any business is lucky to have Ewa as part of their leadership team.” Lucy Ashton, Managing Director, US, Internet of Business “ “
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