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Understanding and Optimizing IT Costs using
COBIT5 Framework
Dr. Ales Zivkovic
Ales Zivkovic
• ≈20 years of IT experience
– seminars & workshops for industry
(Java, IBM RUP, UML, PRINCE2, BPM, IT Security, testing)
– consultancy
– industry projects
– IT audits
• Certifications
– CMU certified instructor for 4 core courses + mentoring
– CISA, PRINCE2, IBM OO development with UML
• Management positions
– Director of the MSIT-SE program @ Innopolis University
– member of the Slovenian Press Agency supervisory board responsible for IT
– President of Slovenian IT Auditors @ The Slovenian Institute of Auditors
– Owner of Slovenian SME
222 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
Top 10 Trends in Retail Banking for 2016
• The ‘Platformification’ of Banking
• Removing Friction from the Customer Journey
• Making Big Data Actionable
• Introduction of ‘Optichannel’ Delivery
• Expansion of Digital Payments
• Executing on Innovation
• Exploring Advanced Technologies
• Emergence of a New Breeds of Banks
• Mining New Talent
• Responding to Regulatory and Rate Changes
3
Source: http://thefinancialbrand.com/55952/2016-top-banking-trends-predictions-forecast-digital-fintech/
33 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
44 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
‘Platformification’ of Banking
4
Source: http://thefinancialbrand.com/55952/2016-top-banking-trends-predictions-forecast-digital-fintech/
IT Cost structure in banks
5
Bank IT spending patterns
6
Source: http://www.mckinsey.com/business-functions/business-technology/our-insights/more-bank-for-your-it-buck
Efficiency & Effectiveness Improvements
in banking sector
• Total IT spending – best-practice banks spend 10 % less on IT
than average bank in Asia-Pacific
• Business efficiency - best-practice banks spend 70 cents less
on non-IT operating expense for each $1 of IT spending
compared to average bank in Asia-Pacific
• Contribution to business growth – best-practice banks
generate $3.70 more operating income per $1 of IT spending
7
Source: http://www.mckinsey.com/business-functions/business-technology/our-insights/more-bank-for-your-it-buck
7 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
IT benchmarking
best-practice banks:
• Running the bank vs. enabling strategic change
– spend less on running the bank
– maintain strong alignment of IT and business strategy
– have direct CIO to CEO reporting
– have enterprise-wide IT project prioritization
• IT capability and IT costs
– achieve more with fewer people and lower cost per IT employee
– involve business users more closely and proactively
– have superior project-execution engines
8
Source: http://www.mckinsey.com/business-functions/business-technology/our-insights/more-bank-for-your-it-buck
88 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
IT benchmarking
• IT architecture complexity
– strong central IT governance teams that execute execute architecture and
application rationalization programs
– leverage infrastructure economies of scale through strategic asset-
management practices
– proactively involve business to design IT for future needs
• Rightsourcing
– lower outsourcing levels and higher value realization from outsourcing
– more mature capabilities to manage outsourcing providers
– better demand management
9
Source: http://www.mckinsey.com/business-functions/business-technology/our-insights/more-bank-for-your-it-buck
99 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
IT Governance with COBIT 5
• COBIT5 – leading international framework for governance and
management of enterprise IT
• widely used in banks, regulatory bodies and IT auditors
• bridges the gap between business and technical people
• introduces metrics and is risk driven
101010 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
COBIT5 in banks and financial institutions
• India – Reserve Bank
• Argentina – Banco Central de la Republica
• Brazil – Banco Central do Brazil
• Colombia – Superintendencia Financiera de Columbia
• Costa Rica - Superintendencia General De Entidades Financiares
• Guatemala - Superintendencia de Bancos
• Mexico – Secretaria de la Function Publica and Bancos
• Paraguay – Banco Central del Paraguay
• Uruguay - Banco Central del Uraguay
• Venezuela – Superintendencia de las Institucionales del Sector Bancario
• Greece – adopted by banking industry
• Turkey – Banking Regulation and Supervision Agency (BRSA) and for all banks
• US – postal service, DoD, Federal Reserve, etc.
111111 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
Key questions for successful IT cost management
• How much should we spend for IT?
• What should be IT cost structure?
• Which IT projects should be approved?
• Do we have a good IT strategy? How do we know?
• Is our outsourcing efficient?
• Is our IT efficient and effective?
• What are the key IT risks?
121212 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
COBIT5 – Governance and Management Key Areas
13
1414
1414 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
APO06 – Manage Budget and Cost
151515 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
How Innopolis University can help?
• Executive training
• Support in COBIT5 implementation
• Assessment of selected IT processes
• Review of outsourced projects
• Cost reduction through optimization of IT processes
• Implementation of IT benchmarking framework
• Innovation in banking through research and pilot projects
16
1616 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
Thank you f or your
at t ent i on!
Dr. Ales Zivkovic
e-mail: a.zivkovic@innopolis.ru

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Optimizing IT Costs with COBIT5 Framework

  • 1. Understanding and Optimizing IT Costs using COBIT5 Framework Dr. Ales Zivkovic
  • 2. Ales Zivkovic • ≈20 years of IT experience – seminars & workshops for industry (Java, IBM RUP, UML, PRINCE2, BPM, IT Security, testing) – consultancy – industry projects – IT audits • Certifications – CMU certified instructor for 4 core courses + mentoring – CISA, PRINCE2, IBM OO development with UML • Management positions – Director of the MSIT-SE program @ Innopolis University – member of the Slovenian Press Agency supervisory board responsible for IT – President of Slovenian IT Auditors @ The Slovenian Institute of Auditors – Owner of Slovenian SME 222 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 3. Top 10 Trends in Retail Banking for 2016 • The ‘Platformification’ of Banking • Removing Friction from the Customer Journey • Making Big Data Actionable • Introduction of ‘Optichannel’ Delivery • Expansion of Digital Payments • Executing on Innovation • Exploring Advanced Technologies • Emergence of a New Breeds of Banks • Mining New Talent • Responding to Regulatory and Rate Changes 3 Source: http://thefinancialbrand.com/55952/2016-top-banking-trends-predictions-forecast-digital-fintech/ 33 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 4. 44 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u ‘Platformification’ of Banking 4 Source: http://thefinancialbrand.com/55952/2016-top-banking-trends-predictions-forecast-digital-fintech/
  • 5. IT Cost structure in banks 5
  • 6. Bank IT spending patterns 6 Source: http://www.mckinsey.com/business-functions/business-technology/our-insights/more-bank-for-your-it-buck
  • 7. Efficiency & Effectiveness Improvements in banking sector • Total IT spending – best-practice banks spend 10 % less on IT than average bank in Asia-Pacific • Business efficiency - best-practice banks spend 70 cents less on non-IT operating expense for each $1 of IT spending compared to average bank in Asia-Pacific • Contribution to business growth – best-practice banks generate $3.70 more operating income per $1 of IT spending 7 Source: http://www.mckinsey.com/business-functions/business-technology/our-insights/more-bank-for-your-it-buck 7 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 8. IT benchmarking best-practice banks: • Running the bank vs. enabling strategic change – spend less on running the bank – maintain strong alignment of IT and business strategy – have direct CIO to CEO reporting – have enterprise-wide IT project prioritization • IT capability and IT costs – achieve more with fewer people and lower cost per IT employee – involve business users more closely and proactively – have superior project-execution engines 8 Source: http://www.mckinsey.com/business-functions/business-technology/our-insights/more-bank-for-your-it-buck 88 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 9. IT benchmarking • IT architecture complexity – strong central IT governance teams that execute execute architecture and application rationalization programs – leverage infrastructure economies of scale through strategic asset- management practices – proactively involve business to design IT for future needs • Rightsourcing – lower outsourcing levels and higher value realization from outsourcing – more mature capabilities to manage outsourcing providers – better demand management 9 Source: http://www.mckinsey.com/business-functions/business-technology/our-insights/more-bank-for-your-it-buck 99 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 10. IT Governance with COBIT 5 • COBIT5 – leading international framework for governance and management of enterprise IT • widely used in banks, regulatory bodies and IT auditors • bridges the gap between business and technical people • introduces metrics and is risk driven 101010 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 11. COBIT5 in banks and financial institutions • India – Reserve Bank • Argentina – Banco Central de la Republica • Brazil – Banco Central do Brazil • Colombia – Superintendencia Financiera de Columbia • Costa Rica - Superintendencia General De Entidades Financiares • Guatemala - Superintendencia de Bancos • Mexico – Secretaria de la Function Publica and Bancos • Paraguay – Banco Central del Paraguay • Uruguay - Banco Central del Uraguay • Venezuela – Superintendencia de las Institucionales del Sector Bancario • Greece – adopted by banking industry • Turkey – Banking Regulation and Supervision Agency (BRSA) and for all banks • US – postal service, DoD, Federal Reserve, etc. 111111 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 12. Key questions for successful IT cost management • How much should we spend for IT? • What should be IT cost structure? • Which IT projects should be approved? • Do we have a good IT strategy? How do we know? • Is our outsourcing efficient? • Is our IT efficient and effective? • What are the key IT risks? 121212 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 13. COBIT5 – Governance and Management Key Areas 13
  • 14. 1414 1414 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 15. APO06 – Manage Budget and Cost 151515 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 16. How Innopolis University can help? • Executive training • Support in COBIT5 implementation • Assessment of selected IT processes • Review of outsourced projects • Cost reduction through optimization of IT processes • Implementation of IT benchmarking framework • Innovation in banking through research and pilot projects 16 1616 | Opt i mi zi ng I T Cost s usi ng COBI T5 | uni ver si t y. i nnopol i s. r u
  • 17. Thank you f or your at t ent i on! Dr. Ales Zivkovic e-mail: a.zivkovic@innopolis.ru