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1
Kyle Harding
Senior Designer / Architect
Maximo IOT
FMMUG - Maximo Health, Safety
and Environment Manager
Overview – Control of Work
2
Agenda
•Maximo HSE Overview
•Maximo Use Cases
ØControl of Work
ØRisk Assessment
ØPermit to Work
ØWork Management
3
High Risk Industry
•Subject to major hazard risk – operations with
significant risk to people, process and the
environment
•Operating in a sectors defined by regulatory
authorities as subject to major hazards - COMAH,
OSHA, EPA
•Enterprises requiring a high level of assurance that
systems and procedures continue to operate as
intended
4
People Process Environment
Unqualified	to	operate a	piece	of	
equipment/	Expired	Operator	
Certifications
SOPs	that	aren’t	followed	/	No	
defined	SOPs
Inability	to	prove	Regulatory	
Compliance
HFACS	contributing	to	failure No Change	Process	in	place Inability	stay	current	with	
regulatory	changes
Not	following	established	
Operating Procedures	
Control of	work	not	in	place	 Equipment	break down
PSSRs	not	in	place, tracked	or	
performed
Equipment	certifications not	up	to	
date
Big	Iron	– Big Machines	
Hazardous	Nature of	the	Work	–
Height,	Heat,	Confined,	Trench…
PPE	not	used	properly, tracked	
properly	or	certified	on	a	regular
basis
No	Intra-Shift Operational	
Communications
Customer	Pain	Points
5
Maximo HSE Manager 7.6.1 business processes
Operations	
Management
Asset	&	Work
Management
Control	of
Work
HSE	Management Management	
of	Change
Quality	
Management
Manage	operator	
logs
Shift	handover
Production	loss	
reporting
Define	operating	
policies	and	
procedures
Bypass	
Management
Asset	
management
Defect	
Management
Risk
Management
Permit	to	Work
Incident	
Management
Investigation	
Management	
Continuous
Improvement
Management	
of
Change
Regulatory
Compliance
Competency
Management
Managing	
non-conformance
Major Business Processes
DetailedBusinessProcesses
Safety
Quality
Compliance
Isolation	
Management
Audit	
Management	
Work	
Management
Turnaround	
management
Hazard	
Management
Managing	
Operational	
Actions
Failure	
management
Managing
Corrective	Action
Knowledge	
Management
Capturing	
Knowledge
Identifying	
Solutions
Managing	
regulatory	permits	
and	environmental
Consents
Managing	Supply	
Chain	Quality
Construction	and	
Commissioning	
Management
Mobile	Incident	
Reporting
New	processes
6
6
What is Maximo Health, Safety and Environment Manager?
Incident
Management
Operating
Procedures
Audit and Survey
Failure
Reporting
Investigations
Operating
Policy
Personnel
Certification
Tracking
Solutions
Change
Management
Risk
Assessment
Operators
Log
Defect
Elimination
Non-Conformance
Management
Risk
Matrix
Action
Tracking
Bypass
Management
Regulatory
Compliance
Location
Profile
Benefits &
Losses
Certifications
Preparation
Activities
Improvements
Lock Out
and
Tag Out Plan
Permit to Work
BE
PREPARED!
An	Add-on	solution	to	
Maximo	with	a	
comprehensive	capabilities	
to	support	HSE	objectives	
across	industries
Incident Investigation
MOC
Risk Assessment
Permit to Work
Audit and Survey
7
Risk	Assessment Permit	to	Work	
Work	Management
MOC
Audit	&	Survey
Risk	Matrix By-Pass	Management
Work	Request
10,000	Feet	View	of	Control	of	Work
8
Incident
Investigation
Reliability
Root	Cause	
Safety MOC
Risk Assessment
Permit to Work
Audit and Survey
What
Where
Who
Actions
Why
Equipment	Certs
Personnel	Certs
PPE	Certified
Operating	Procedures	followed
Human	Factors
5	Whys
Root	Cause	Analysis
Hazard	Reports
Safety	Observation
Incidents	Injury
OSHA	Reportable
One-Time	Event?
Near-Misses
Address the
issue in a
controlled way
9
ID Risk Mitigate	Risks Action	Plan
Incidents	Power	App
Mobile	Incident	Reporter
-Safety	Observations							
-Hazard	Reports
Self	Service	Incident	Reporting
Investigation
- Root	Cause
- HFACS	
- Sequence	of	Events
- 5	Whys
Actions
Audit	and	Survey Operating Procedures	/	Operation	Policy Defect	Elimination
Operator	Log	– with	shift	handover	and	carryovers Permit	to	Work /	Preparation	Activities	/	PSSR MOC
Regulatory Compliance Personnel	– Asset/Location Certification	
Tracking
Non-Conformance
Management
Risk	Assessment	/	Risk	Matrix Asset /	Location	Certification	Tracking	- PPE OSHA	Reporting
300 – 300A	- 301
By-Pass	Management	/	Isolation Management FMECA Analysis
Identify – Mitigate – TakeAction
10
Why take an integrated approach?
“The Space Shuttle program has a wealth of data
tucked away in multiple databases without a
convenient way to integrate and use the data for
management, engineering or safety decisions”
Columbia	Accident	Investigation	Board	as	quoted	in	Organization	Learning	at	
Nasa:	The	Challenger	and	Columbia	Accidents	by	J	Mahler	&	M	Casamayou
Mike	Mullane
11
Risk Assessment / Permit To Work / Work
Management
Use Case
12
13
Risk	Assessment
14
15
16
17
Permit	to	Work
18
19
20
21
22
23
Work	Order	Tracking
24
25
26
Start	Center
27
Safety	Manager	Start	Center
28
Questions
29
Backup
30
O&G/HSE
31
Regulatory Compliance
Use Case
32
Use	Import	
Functionality	to	load	
related	regs
33
Associate	Regulations	
to	different	Objects
Report	/	Query	within	the	related	objects	
using	advanced	search	to:
1. Track	Compliance	Cost
2. Prove	Compliance	during	audit
3. PMs	to	Schedule	the	Compliance	Work
34
Associate	Regulations	
to	different	Objects
Work	Order
PMs
35
Use Case 2
Reporting a high risk incident
reporting process using
Maximo Incident Reporter
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Questions
Kyle Harding (kharding@us.ibm.com)
50
Backup
51
What is Maximo Oil and Gas/HSE Manager?
Capability Benefit
Incidents Addresses the continuous need for customers to improve operational performance by
creating, reviewing, and analyzing incidents. Includes Self Service Create and Review
Incidents. A mobile Incident Reporter application is also included
Investigations Allows customers to identify the root cause of problems arising from incidents on their plants
that may be safety, environmental, or production related.
Management
of Change
Allows customers to support change requirements in a more robust way with multiple levels
of reviews/approvals, authorization of change, pre and post start actions
Defects,
Non-Conformance
Provides non-conformance management capabilities designed to automate, manage, and
streamline for identifying, evaluating, reviewing, and handling on non-conforming
engineering specifications, materials, components, parts and processes.
Regulatory
Compliance
Identifies regulatory compliance against assets and locations and associates job plans and
work orders to these regulations to ensure compliance – significantly reducing the costs
associated with compliance
52
What is Maximo Oil and Gas/HSE Manager?
Capability Benefit
Operating
Procedures
Capabilities for documented, step-by-step operating procedures
Operating
Policy
Governance application for structuring your operating policy
Risk
Assessment
Iterative document that links all associated Health, Safety and Environment activities and
organizational data. Allows customers to analyze the risks associated with work carried out
through the Maximo products, identifying hazards and defining the impact ranking
Risk
Matrix
An application that models both probability and consequences of events supporting risk
management processes
Improvements Manages continuous improvement programs like Six Sigma or similar methodologies
53
What is Maximo Oil and Gas/HSE Manager?
Capability Benefit
People
(Competency
Extensions)
Improves competency assurance through capabilities for adding, modifying, and updating
competencies of the workforce
Operators
Log
Electronic log used by shift operators for recording and qualifying events which occur
during an individuals shift watch
People
(Certification)
Tracking
Complete history of all personnel job roles, certifications, training and current
qualifications
Action
Tracking
Allows customers to track statutory implications to ensure certain types of work and
actions are completed by the agreed dates
Benefits &
Losses
Captures benefits/losses associated with improvements or costs associated with
incidents, failures, survey/audit findings
54
What is Maximo Oil and Gas/HSE Manager?
Capability Benefit
Failure
Reporting
Reporting mechanism for capturing metrics to support consistent Failure Reporting and
Corrective Action process (FRACAS)
Solutions Searchable learning repository associated with lessons learned, or with proven solutions
having a safety, operational, maintenance or engineering context
Defects Integrated approach to manage or eliminate defects
Bypass
Management
Use to	manage	bypass	operations,	also	known	as	inhibits,	or	overrides,	for	safety	related	systems	
such	as	Emergency	Shutdown,	Fire	and	Gas	Systems,	Alarm	Panels	and	soft	alarms	on	DCS	
systems.
It	can	also be	used	to	manage	bypasses	of	mechanical	systems	such	as	sprinklers.
A	further	use	case	is	management	of	security	system	bypasses.
55
Capability Benefit
Certifications A	certification	record	contains	the	details	that	are	used	to	verify	that	standards	for	assets	or	
locations	are	met.	They can	also	be	used	to	make	sure	that	personnel	are	qualified	for	specialized	
tasks.	
Location
Profile
Location	profiles	contain	information	on	production	data.	You	can	use	location	profiles	to	reduce	
the	production	losses	that	can	result	from	planned	or	unplanned	maintenance	shutdowns.	
Preparation
Activities
An	application	to	manage	the	preparation	activities	that	are	associated	with	different	phases	of	
scheduled	work	packages.		Preparation	activities	are	tasks	that	are	usually	carried	out	either	
before	assets	are	put	into	operation	or	in	preparation	for	a	plant	turnaround.	
Lock Out/
Tag Out Plan
Lock	out	and	tag	out	operations	specify	a	plan	of	isolation	for	assets	or	locations	to	ensure	the	
safety	of	the	plant.	 The	plans	describe	how	to	remove	work	assets	from	service	and	place	them	
back	into	service
Permit to Work A	permit	to	work	provides	for	the	effective	management	of	hazards	in	the	work	place.	The	permit	
to	work	is	frequently	used	with	one	or	more	work	orders. You	can	also	generate	a	permit	to	work	
based	on	an	existing	work	order	or	task.	
Audit and Survey Audits are	used	to	evaluate	compliance	with	industry-related	regulations	or	with	internal	
regulations.	You	can	use	either	audits	or	surveys	to	evaluate	locations	and	assets	for	regulatory	
compliance.
What is Maximo Oil and Gas/HSE Manager?
BE
PREPARED!
56
Capability Benefit
Operational
Actions
Consolidates	standard	actions	across	multiple	different	applications.	Supports	the	sign-off	of	
completion	of	actions	in	a	single	place.	Allows	standard	actions	to	be	added	to	a	Start	Center
Log Book Provides a	way	to	bring	together	individual	operator	logs	into	a	Log	Book.	Supports	the	shift	
handover	process.
Isolation
Management
Supports the	scenario	where	customers	want	to	manage	isolation	separately	from	a	permit.	Fully	
integrated	with	permit	to	work	if	required.
Incident Reporter A	Maximo	Anywhere	based	mobile	application	to	report	an	incident,	hazard	or	safety	observation.	
Supports	disconnected	operation.	Also	provides	the	ability	to	view	your	reported	incidents	from	
the	mobile	device
Certifications
(Environmental
Consents)
Extension	of	Certification	application	to	support	the	management	of	environmental	consents	and	
regulatory	permits.
Assets & Locations
(FMECA
Criticality)
Extensions to	Assets	and	Locations	to	provide	failure	mode	analysis	and	criticality	analysis.
What is Maximo Oil and Gas/HSE Manager?

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Learn how to use Maximo HSE to Add a Layer of Control on Top of your Work Process

  • 1. 1 Kyle Harding Senior Designer / Architect Maximo IOT FMMUG - Maximo Health, Safety and Environment Manager Overview – Control of Work
  • 2. 2 Agenda •Maximo HSE Overview •Maximo Use Cases ØControl of Work ØRisk Assessment ØPermit to Work ØWork Management
  • 3. 3 High Risk Industry •Subject to major hazard risk – operations with significant risk to people, process and the environment •Operating in a sectors defined by regulatory authorities as subject to major hazards - COMAH, OSHA, EPA •Enterprises requiring a high level of assurance that systems and procedures continue to operate as intended
  • 4. 4 People Process Environment Unqualified to operate a piece of equipment/ Expired Operator Certifications SOPs that aren’t followed / No defined SOPs Inability to prove Regulatory Compliance HFACS contributing to failure No Change Process in place Inability stay current with regulatory changes Not following established Operating Procedures Control of work not in place Equipment break down PSSRs not in place, tracked or performed Equipment certifications not up to date Big Iron – Big Machines Hazardous Nature of the Work – Height, Heat, Confined, Trench… PPE not used properly, tracked properly or certified on a regular basis No Intra-Shift Operational Communications Customer Pain Points
  • 5. 5 Maximo HSE Manager 7.6.1 business processes Operations Management Asset & Work Management Control of Work HSE Management Management of Change Quality Management Manage operator logs Shift handover Production loss reporting Define operating policies and procedures Bypass Management Asset management Defect Management Risk Management Permit to Work Incident Management Investigation Management Continuous Improvement Management of Change Regulatory Compliance Competency Management Managing non-conformance Major Business Processes DetailedBusinessProcesses Safety Quality Compliance Isolation Management Audit Management Work Management Turnaround management Hazard Management Managing Operational Actions Failure management Managing Corrective Action Knowledge Management Capturing Knowledge Identifying Solutions Managing regulatory permits and environmental Consents Managing Supply Chain Quality Construction and Commissioning Management Mobile Incident Reporting New processes
  • 6. 6 6 What is Maximo Health, Safety and Environment Manager? Incident Management Operating Procedures Audit and Survey Failure Reporting Investigations Operating Policy Personnel Certification Tracking Solutions Change Management Risk Assessment Operators Log Defect Elimination Non-Conformance Management Risk Matrix Action Tracking Bypass Management Regulatory Compliance Location Profile Benefits & Losses Certifications Preparation Activities Improvements Lock Out and Tag Out Plan Permit to Work BE PREPARED! An Add-on solution to Maximo with a comprehensive capabilities to support HSE objectives across industries Incident Investigation MOC Risk Assessment Permit to Work Audit and Survey
  • 8. 8 Incident Investigation Reliability Root Cause Safety MOC Risk Assessment Permit to Work Audit and Survey What Where Who Actions Why Equipment Certs Personnel Certs PPE Certified Operating Procedures followed Human Factors 5 Whys Root Cause Analysis Hazard Reports Safety Observation Incidents Injury OSHA Reportable One-Time Event? Near-Misses Address the issue in a controlled way
  • 9. 9 ID Risk Mitigate Risks Action Plan Incidents Power App Mobile Incident Reporter -Safety Observations -Hazard Reports Self Service Incident Reporting Investigation - Root Cause - HFACS - Sequence of Events - 5 Whys Actions Audit and Survey Operating Procedures / Operation Policy Defect Elimination Operator Log – with shift handover and carryovers Permit to Work / Preparation Activities / PSSR MOC Regulatory Compliance Personnel – Asset/Location Certification Tracking Non-Conformance Management Risk Assessment / Risk Matrix Asset / Location Certification Tracking - PPE OSHA Reporting 300 – 300A - 301 By-Pass Management / Isolation Management FMECA Analysis Identify – Mitigate – TakeAction
  • 10. 10 Why take an integrated approach? “The Space Shuttle program has a wealth of data tucked away in multiple databases without a convenient way to integrate and use the data for management, engineering or safety decisions” Columbia Accident Investigation Board as quoted in Organization Learning at Nasa: The Challenger and Columbia Accidents by J Mahler & M Casamayou Mike Mullane
  • 11. 11 Risk Assessment / Permit To Work / Work Management Use Case
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  • 35. 35 Use Case 2 Reporting a high risk incident reporting process using Maximo Incident Reporter
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  • 51. 51 What is Maximo Oil and Gas/HSE Manager? Capability Benefit Incidents Addresses the continuous need for customers to improve operational performance by creating, reviewing, and analyzing incidents. Includes Self Service Create and Review Incidents. A mobile Incident Reporter application is also included Investigations Allows customers to identify the root cause of problems arising from incidents on their plants that may be safety, environmental, or production related. Management of Change Allows customers to support change requirements in a more robust way with multiple levels of reviews/approvals, authorization of change, pre and post start actions Defects, Non-Conformance Provides non-conformance management capabilities designed to automate, manage, and streamline for identifying, evaluating, reviewing, and handling on non-conforming engineering specifications, materials, components, parts and processes. Regulatory Compliance Identifies regulatory compliance against assets and locations and associates job plans and work orders to these regulations to ensure compliance – significantly reducing the costs associated with compliance
  • 52. 52 What is Maximo Oil and Gas/HSE Manager? Capability Benefit Operating Procedures Capabilities for documented, step-by-step operating procedures Operating Policy Governance application for structuring your operating policy Risk Assessment Iterative document that links all associated Health, Safety and Environment activities and organizational data. Allows customers to analyze the risks associated with work carried out through the Maximo products, identifying hazards and defining the impact ranking Risk Matrix An application that models both probability and consequences of events supporting risk management processes Improvements Manages continuous improvement programs like Six Sigma or similar methodologies
  • 53. 53 What is Maximo Oil and Gas/HSE Manager? Capability Benefit People (Competency Extensions) Improves competency assurance through capabilities for adding, modifying, and updating competencies of the workforce Operators Log Electronic log used by shift operators for recording and qualifying events which occur during an individuals shift watch People (Certification) Tracking Complete history of all personnel job roles, certifications, training and current qualifications Action Tracking Allows customers to track statutory implications to ensure certain types of work and actions are completed by the agreed dates Benefits & Losses Captures benefits/losses associated with improvements or costs associated with incidents, failures, survey/audit findings
  • 54. 54 What is Maximo Oil and Gas/HSE Manager? Capability Benefit Failure Reporting Reporting mechanism for capturing metrics to support consistent Failure Reporting and Corrective Action process (FRACAS) Solutions Searchable learning repository associated with lessons learned, or with proven solutions having a safety, operational, maintenance or engineering context Defects Integrated approach to manage or eliminate defects Bypass Management Use to manage bypass operations, also known as inhibits, or overrides, for safety related systems such as Emergency Shutdown, Fire and Gas Systems, Alarm Panels and soft alarms on DCS systems. It can also be used to manage bypasses of mechanical systems such as sprinklers. A further use case is management of security system bypasses.
  • 55. 55 Capability Benefit Certifications A certification record contains the details that are used to verify that standards for assets or locations are met. They can also be used to make sure that personnel are qualified for specialized tasks. Location Profile Location profiles contain information on production data. You can use location profiles to reduce the production losses that can result from planned or unplanned maintenance shutdowns. Preparation Activities An application to manage the preparation activities that are associated with different phases of scheduled work packages. Preparation activities are tasks that are usually carried out either before assets are put into operation or in preparation for a plant turnaround. Lock Out/ Tag Out Plan Lock out and tag out operations specify a plan of isolation for assets or locations to ensure the safety of the plant. The plans describe how to remove work assets from service and place them back into service Permit to Work A permit to work provides for the effective management of hazards in the work place. The permit to work is frequently used with one or more work orders. You can also generate a permit to work based on an existing work order or task. Audit and Survey Audits are used to evaluate compliance with industry-related regulations or with internal regulations. You can use either audits or surveys to evaluate locations and assets for regulatory compliance. What is Maximo Oil and Gas/HSE Manager? BE PREPARED!
  • 56. 56 Capability Benefit Operational Actions Consolidates standard actions across multiple different applications. Supports the sign-off of completion of actions in a single place. Allows standard actions to be added to a Start Center Log Book Provides a way to bring together individual operator logs into a Log Book. Supports the shift handover process. Isolation Management Supports the scenario where customers want to manage isolation separately from a permit. Fully integrated with permit to work if required. Incident Reporter A Maximo Anywhere based mobile application to report an incident, hazard or safety observation. Supports disconnected operation. Also provides the ability to view your reported incidents from the mobile device Certifications (Environmental Consents) Extension of Certification application to support the management of environmental consents and regulatory permits. Assets & Locations (FMECA Criticality) Extensions to Assets and Locations to provide failure mode analysis and criticality analysis. What is Maximo Oil and Gas/HSE Manager?