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Jacques	Folon	Ph.D.	
www.folon.com		
Partner	Edge	Consulting	
Professeur		
ICHEC		
Maître	de	conférences		
Université	de	Liège		
Professeur	invité		
Université	Saint	Louis	(Bxl)	
ESC	Rennes	School	of	Business	
Université	de	Lorraine	(Metz)		
Comment définir la stratégie, le rôle, le WHY, la
proposition de valeur du DPO?
COMMENT IMPLÉMENTER PRATIQUEMENT LE
GDPR?
CONTEXTE
LE DPO EST UN
EXTRATERRESTRE
QUI DEBARQUE
DANS UN
UNIVERS
HOSTILE
2
3
CONTEXTE
LE MONDE
CHANGE
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
ICT DISRUPTION
internet des
objets
comment implémenter le DPO
comment implémenter le DPO
today 15 billion connected objects
in 2020 50 billon….
http://java.sys-con.com/node/3261583
Quid des données
personnelles vis à vis d’IOT?
RIEN DANS CETTE
VIDEO N’EXISTAIT
EN 2007 !
comment implémenter le DPO
22
N'OUBLIEZ PAS LA
RESISTANCE AU
CHANGEMENT
FACE AU GDPR ET AU DPO
On ne change
rien !
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
reasons for
not changing
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
First the vision
then the change
Strategic
Vision
Implementation:
Driving Change
through the
Organization
The road to change
comment implémenter le DPO
It’s about achieving “task alignment”
● Making a vision come to life with clear
strategies, initiatives and well-defined
work activities
● Grouping work activities into refined or
redefined jobs
● Putting the right people in those jobs and
giving them direction...people only change
behavior if their work changes
Three steps
DEFINE CORE
CAPABILITIES
SYSTEMS
& TOOLS
PHASE II
ORGANIZATIONAL DESIGN
PHASE I
STRATEGY DEVELOPMENT
JOBS AND
STRUCTURE
STRATEGY
DEVELOP BUSINESS
PROCESSES , ACTIVITIES
AND PERFORMANCE
REQUIREMENTS
TRANSITION
PHASE III
TRANSITION
ASSESS & SELECT
TALENT
Activity Definition& Sequencing Investment Allocation& Re-Allocation
INVEST IN
SYSTEMS
& TOOLS OR
HUMAN
CAPITAL?
Some level of Resistance is a natural part of change
STRATEGY
DEFINE CORE
CAPABILITIES
PHASE I
STRATEGY DEVELOPMENT
STRATEGY
● Strategy – What is the future state that
you want to achieve? What are the specific,
measurable strategies or objectives for the
business? Are the strategies sufficiently
defined in order to identify the work
activities associated with them?
● Core Capabilities – What organizational
capabilities will be critical for achieving
the strategy? What must the organization
be able to do well?
SYSTEMS
& TOOLS
PHASE II
ORGANIZATIONAL DESIGN
JOBS AND
STRUCTURE
DEVELOP BUSINESS
PROCESSES, ACTIVITIES
AND PERFORMANCE
REQUIREMENTS
ASSESS & SELECT
TALENT
Activity Definition& Sequencing Resource Allocation& Re-Allocation
INVEST IN
SYSTEMS
& TOOLS OR
HUMAN
CAPITAL?
● Develop Business Processes and Activities
– What are the processes that must be designed
and implemented in order to achieve the strategic
objectives? What metrics will be used to measure
these activities?
● Performance Requirements – How will we
know we have been successful? How will the
organization distinguish itself from competitors?
● Resource Allocation – What allocation or re-
allocation decisions will we need to make to
effectively support these activities and processes?
● Systems and Tools – What systems and tools
will be put in place to support the business
strategy and to perform critical business
activities?
● Jobs and Structure – What roles will be
necessary to carry out the critical business
activities? How will the roles be effectively and
efficiently organized?
TRANSITION
PHASE III
TRANSITION ● Transition – What activities are required
to transition to the future state? How will
new processes, roles, and systems be
implemented? How will people be set up
to perform successfully in their new or
changed roles? How will you deal with
resistance?
Some level of Resistance is a natural part of change
All Employees
Transition
Organizational
Design
Strategy
Development
Senior Leadership
Management
Everybody is needed
41
LES
ORGANISATIONS
CHANGENT …
VITE
comment implémenter le DPO
ICT DISRUPTION
Source: http://fr.slideshare.net/briansolis/official-slideshare-for-whats-the-future-of-business
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
49
N'OUBLIEZ PAS
LA CULTURE
D’ENTREPRISE
LA CULTURE D’ENTREPRISE
CADRE DE LA SECURITE DE L’INFORMATION
IL Y A 20 ANS
LA CULTURE NE PEUT PLUS ETRE IDENTIQUE
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
56
QUELLE EST LA
CULTURE
D’ENTREPRISE
CHEZ VOUS?
comment implémenter le DPO
COMMENT
IMPLANTER LE
DPO EN FONCTION
DE LA CULTURE ?
ET DONC LES
ENJEUX DE
SECURITÉ
CHANGENT
Source : https://www.britestream.com/difference.html.
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
SOURCE	:	UWE	|	5	juin	2013|	@awtbe	|	André	Blavier	&	Pascal	Poty
65
Sécurité…
BRING YOUR
OWN DEVICE
Les employés veulent utiliser leurs propres outils
personnels
ACATAWAD!
http://fr.slideshare.net/MicrosoftEntrepreneurs/rdi105-byod-resister-ou-embrasser?qid=d1192010-03b1-49ee-a555-ab31c4e7a1cd&v=default&b=&from_search=4
DIGITAL
GENERATION
http://sandstormdigital.com/2012/11/08/understanding-digital-natives/
GESTION DES
CONNAISSANCES
hKp://fr.slideshare.net/brainopera/seducNon-of-the-swarm
LA PEUR EST
PRESENTE
comment implémenter le DPO
75
STRESS AND NO BUDGET
comment implémenter le DPO
RÔLE DES DPO
WHY ?
comment implémenter le DPO
PROPOSITION DE
VALEUR DES
DPO ?
comment implémenter le DPO
QUI SONT LES
CLIENTS DES
DPO ?
comment implémenter le DPO
QUELS	SONT	LEURS	BESOINS?
QUELS	SONT	LEURS	PROBLEMES?
comment implémenter le DPO
Les	clients• DirecNon	générale	
• clients	finaux	B2C	
• Organismes	de	contrôle	
– CPVP	
– autres	
– pouvoirs	subsistants	
• Cours	et	tribunaux	
• IT	
• CISO	
• MarkeNng	B2C	-	B2B	
• LogisNc	(badge	d'accès)	
• RH	
• sous	traitants
• CommunicaNon	
• Ombudsman	
• Legal	
• audit	
• finances		
• contact	et	demandes	de	
clients	
• personnel	
• sous-traitants	
• Fournisseurs	de	données	
• sources	authenNques	
• Syndicat
QUELLE	EST	LA	PROPOSITION	DE	
VALEUR	D’UN	DPO	POUR	CHACUN	
DE	CES	CLIENTS	?
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
PRÉPARER	SA	DÉSIGNATION
92
PRÉPARER	SA	DÉSIGNATION
93
PRÉPARER	SA	DÉSIGNATION
94
PRÉPARER	SA	DÉSIGNATION
95
RÉDIGER	SA	DESCRIPTION	DE	FONCTION	
IDENTIFIER	LES	STAKEHOLDERS	INTERNES	
IDENTIFIER	LES	RESISTANCES	
INFORMER	EN	INTERNE	SUR	SON	ROLE	
CREER	UN	RESEAU	DE	"CORRESPONDANTS"		
CREER	UN	SOUTIEN	REEL	DE	LA	HIERARCHIE	
96
PRÉPARER	SA	DÉSIGNATION
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
EXEMPLE	DE	REGISTRE	EN	EXCEL	
MODELE	DE	FICHE	
PROPOSÉ	PAR	LA	CNIL
101
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
PRIVACY	BY	DESIGN
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
comment implémenter le DPO
BONNE CHANCE A TOUS
114
comment implémenter le DPO
QUESTIONS ?
comment implémenter le DPO

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