About the Family Resource Center.

1. 4855 Boulevard des Sources
Pierrefonds, QC H8Y 3C8
(514) 685-5912
info@familyresourcecenter.qc.ca
www.familyresourcecenter.qc.ca
“Building
Community Success
One Family
At A Time”

2. WHO WE ARE
 The Family Resource Center is a non-profit
organization & registered charity founded in 1999
 Our Mission:
 To offer a variety of services to enhance the lives of youth
who have social, academic, and behavioural difficulties
through Social Skills and Study Skills programs
 To support families by offering counseling, referral services
and parent support groups
 To support professionals through programs that offer
classroom management techniques, educational strategies
and community services

3. WHAT WE DO
 We support youth (ages 5-25), their parents as well as
professionals affected by academic, social and behavioural
difficulties
 We deal with a variety of mental health issues such as learning
disabilities, social skills and behavioural struggles
Parents
Professionals
Youth
We are proud to provide a complete Referral Service
should a client require additional assistance

4. WHY OUR PROGRAMS?
 Programs are recognized by the SPVM – Service de
police de la Ville de Montréal and West Island
Community Shares
 We work individually and/or in small groups under
the guidance of trained facilitators
 Our programs are individualized and specialized
 We teach through cognitive fun—learning without
realizing
 We focus on the core skills and techniques required
to succeed in everyday life

5. WHY THE FAMILY RESOURCE CENTER?
 Our clients are not turned away if finances are an
issue
We offer a sliding scale with the possibility of creating
payment plans, reduced fees or other alternatives in special
circumstances (on a case-by-case basis)
 There is no wait list
 We have helped over 10,000 families
 We work to strengthen and unify the community by
providing support to youth, parents and
professionals

6. PROGRAMS FOR YOUTH (5-25YRS)
Social Skills Study Skills
 Group Sessions
 Grades 3 – 6
 Topics
 Test Preparation
 Study Habits
 Effective Note Taking
 Time Management
 Healthy Coping
Mechanisms for Stress
 Group Sessions
 Grades K – 6
Groups are divided by age
 Topics
 Encouraging Self Esteem
 Dealing with Bullying
 Establishing & Maintaining
Friendships
 Dealing with Strong
Emotions
Individual Sessions & Counseling
available for all ages

7. PROGRAMS FOR PARENTS
 Family Sessions
Implementing change and
nurturing the family unit
 Parent Sessions
How to effectively advocate for
your child
Individual Counseling Support Groups
 Parent Support Group
Connecting with other parents in similar
situations
 Women’s Support Group
Learning various strategies to deal with
difficult everyday situations

8. PROGRAMS FOR PROFESSIONALS
 Classroom Management
Making the most of class time with
students
 Educational Strategies
How to effectively work with youth
who have mental health issues
 Professional Toolbox
Learning effective communication
strategies in the professional
environment, how to present and
advocate for yourself, group skills,
non-verbal communication,
listening, organization and time
management
Workshops
 Community Services
i.e. Summer Camp Workshops:
Educating staff on mental health
issues and youth

9. DID YOU KNOW?
 It is estimated that, at any given time, approximately 15% of
children and youth in Canada experience mental health problems
that inhibit healthy development 1
 Fewer than 20% of those children and youth receive treatment ²
 Poor mental health in Canadian school children poses a
significant risk to their academic development and puts them at
greater risk of dropping out of school, substance abuse and
suicide ²
 In a recent local study, 20% of the young participants claimed
little or no satisfaction in their relationship with school
personnel ³
1 Office of the Provincial Health Officer, Provincial Health Officer’s Annual Report. An Ounce of Prevention Revisited: A review of health promotion and selected outcomes
for children and youth in BC schools. ² 2006.Canadian Council on Learning. Barrier to Learning: Mental Health Disorders among Canadian Youth. The Canadian Teachers’
Federation. 2011. ³La Table de concertation jeunesse de l’Ouest-de-l’Île. Portrait of West Island Youth. The Community Mobilization Program. 2006.

10. COMMON MISCONCEPTIONS
 Students with learning disabilities are lazy
 Students with learning disabilities require more time to complete school based
assignments. This can lead to difficulties maintaining course requirements and
organizing their school work. These challenges are often misinterpreted as
‘laziness,’ when in fact the individual is often trying and working harder than
their peers.
 Students with disabilities can't learn
 As we learn more about how to best teach students with disabilities, their achievement
and successes increase, as evidenced by the increasing number of students with special
needs graduating from high school and going on to pursue postsecondary education.
 School accommodations and Individual Education Plans (IEPs)
give students with learning disabilities an unfair advantage over
their peers
 Students with learning disabilities are required to meet the same academic standards as
their peers. Academic adjustments ensure equal and fair participation in a learning
environment and ensure that actual learning is recognized.
Source: LDA Ontario www.ldao.ca; LDA Ontario- York Region www.ldayr.org

11. COMMUNITY NEED
Reason for call Number of Calls Received
Relating to our services 1560
Referral Services 184
General Information about Center 528
Total Calls (2012) 2272
“Finding the Family Resource Center was the first ray of hope we had had for a long time.
That hope came by the way we were treated, starting with the first phone call, setting up
contracts with us, met with the whole family to help us understand what we were dealing with
and how they can help Robert. It was clear from the beginning that this was a family affair, and
that Robert was an adult and her work would be directly with him but she would also work with
us to give us support and understanding, both of which was badly needed. One important
element was the ability of Ms. Goldberg to recognize Rob's ADHD behavior and use it as a
teaching tool for us, as parents, who needed to learn about Robert's disability and his way of
dealing with it. Robert’s life has improved, he has a job and has kept in for a year, is coping
better generally, sees his daughter every other week and continues to know that all he has to do
is call the Family Resource Center who will always be there for him. We are tremendously
grateful for the support we have received and continue to receive from The Family Resource
Center when new issues arise.”
- Jeanne Taylor, parent of client

12. HOW YOU CAN GET INVOLVED?
 Donate
 There is minimal core funding
 We are in a 100 percent fundraising position each year
 Funds are obtained through private donations, grant
applications and fundraising activities
 Volunteer
 Help in the office administratively
 Have fun helping out with the kids
 Participate in event & fundraising

13. Thank you!
Family Resource Center
4855 Boulevard des Sources
Pierrefonds, QC H8Y 3C8
(514) 685-5912
info@familyresourcecenter.qc.ca
www.familyresourcecenter.qc.ca
Please contact us for more information