1. 1. Decide together where to review
understand
change
share and embed
engage
Patient focused
Open and transparent
Engages and listens to
staff
Personal responsibility
Team focused
1. Deciding together where to review
2. Creating a vision
3. Understanding the data
4. The site visit
5. Confirm and challenge, quick wins
6. Leadership behaviour
7. Measure, share and embed
Quality ReviewProcess