1. FERMA Forum 2015
Monday 6 Oct
| Daily Recap
Networking And Personal
Branding
The room was packed for the FERMA Women
in risk management lunch with about 150
women and also 15 men gathered to hear
how to make networking more effective -
from a woman's point of view. The men were
interested, too, including Thomas Hürlimann,
CRO of sponsor Global Corporate Zurich, who
joined one of the tables.
Is there a difference between the way men
and women network, asked guest speaker
Heather White, founder of Smarter
Networking? According to a survey not really,
she said. The attitude is different, but the
result is the same. Here are some of her tips:
 Building a network is about connecting
insiders and outsiders and matching
up people.
 Think of creating your own portable
brand; find the right words for a 60-
second pitch when introducing
yourself so that others will remember
you.
 Try to condense into six keywords who
you are and what you do.
 Others will be interested in your
experience and knowledge.
 The right attitude and behaviour are
essential factors of strategic
networking.
 Make networking a daily activity to
feed it and keep it alive and kicking.
 Use social media and take advantage
of opportunities through national risk
management associations and
FERMA.
Quick Links
FERMA Forum Website
FERMA Forum Life
Good Morning!
Many risk professionals of all
ages decided to go the extra mile
with an early start at the Young
Professionals' Breakfast.
Moderators Sjaak Schouteren
(AON/Young InSurance) and
Alessandra Carrillo (Crawford &
Company/UGARI) welcomed two
guest stars and role models to
this special FERMA diversity
session. Andrew Kendrick, CEO of
ACE European Group, sponsor of
the event, and Enrico Moretti
Polegato, President of Diadora,
gave an insight into their
careers: what they faced and
when they stood out in order to
rise.
"Be authentic, be yourself, learn
from mistakes, be confident but
not arrogant and endeavor to
find consensus," was the receipt
by Andrew Kendrick, and Moretti
Polegato reinforced the concept.
"Be yourself always. Do not fake
to be someone you are not," he
said while describing the
achievements of the Diadora
brand thanks to the energy of a
young team. The average age at

2. FERMA Launches International
Travel Risks Report
Responding to the needs of business for clear
advice on their duty of care to their
international travellers, FERMA and
International SOS today launched Travel Risk
Management 2015: European Trends.
International SOS is world's leading medical
and travel security risk services company.
The paper includes:
 A legal review of duty of care for
organisations in Europe;
 Best practices and practical
experiences from leading risk
practitioners, representing Atlas
Copco, CMI Groupe, DLA Piper,
Drägerwerk, Kering, and Wolters
Kluwer;
 A travel risk management toolbox of
health and travel security;
 A review of thetransposition of the EU
legislation in 15 Member States.
You read and download the full report via our
website.
Guidance on major changes in UK
insurance law
The UK's New Insurance Law, which comes
into force next year, is the most important
new law affecting commercial insurance in
the UK for more than a century and it will
affect all buyers of insurance in the London
market. The guide published today by FERMA
and insurance governance experts Mactavish
Diadora is 35 (Moretti Polegato
himself is 34!).
This not-so-ordinary breakfast
(music, videos, ACE cameras and
Diadora t-shirts for the
participants) was organised
thanks to session leaders Ralph
Mulder (E.ON Benelux
NV/NARIM) and Sabrina Hartusch
(Triumph/SIRM), and the support
of ACE European Group and
FERMA staff.
Climate Change,
Natural Catastrophes
and Terrorism
A 1,5°C increase in temperature
over the next decades will lead
to more political instability, war
and crises in developing
countries, the workshop
moderated by BELRIM President
Gaëtan Lefèvre heard. Risk
transfer is not a sufficient
answer. Education,
development and prevention
are essential to reduce the
exposure, while big data and
technological innovation can
help risk managers to anticipate
and mitigate the impact of
climate change risks and the
potential political unrest.
In Africa, for example, growing
population is an issue in itself.
An increase in temperature
increases evaporation and
creates drought with a loss of
fish and livestock, so leads
indirectly to famine. This in turn
increases migration, with
causes political instability and
civil war. It is clear that farmers
can easily turn their machetes
from the field to the street.
When catastrophes strike, help
needs to come quickly in order
to prevent the region from
sinking into extreme poverty
and consequent civil war due to

3. provides an overview of the legislation and its
implications for risk managers, as well as a
check-list of things for them to consider.
FERMA president Julia Graham said: "The Act
will bring significant additional direct and
indirect benefits to businesses that arrange
insurance in the UK. However, to get these
benefits, European risk managers will need to
understand the substance of the reform and
adapt their practices in response."
Changes in UK Insurance Law - An
Introduction for European Businesses
is available
from: www.mactavishgroup.com
mass migration. Public and
private sectors must work
together to provide help.
Government subsidies,
insurance and public aid all play
a part. Innovative tools should
be made available and
education is key.
Find more information about
the FERMA forum 2015 climate
change session here.
FERMA throws out a challenge to insurers
FERMA threw out a challenge to Europe's leading insurers in the closing session of
today's FERMA Forum: what will your industry, with its hundreds of years of history,
look like in ten years?
What keeps insurers awake at night, was one question, and clearly technology, taking
advantage of big data, remaining relevant to clients and speeding change are at the
top of senior management's lists, along with attracting the talent necessary to make it
all happen.
A core issue for them is understanding the value proposition of clients' businesses and
staying relevant by building solutions with them, rather than focussing on risks.
Insurers need to learn to change more rapidly, not waiting to build hypotheses and
pilots but accept that a new project may be a work in progress and build it with its
clients.
Certainly, competition is an issue, but not necessary current competitors but those
who are as yet unknown. Masters of big data, such as Amazon and Google, could pose
a serious threat in the future.
There is an enormous and growing concentration of risk in the world's cities which
needs to be managed.
The insurance industry is fit to survive but needs to change its lifestyle was one
diagnosis. One prescription was to create excitement in insurance - that is what the
most innovative companies are doing.
Speakers: Anthony Baldwin, Managing Director and Head of Distribution AIG; Andreas
Berger, Chief Region and Markets Officer, Allianz Global Corporate & Speciality; Jürgen
Kurth, Chief Underwriting Officer AXA Corporate Solutions; Kelly Lyles, Chief Regional
Officer Insurance and Deputy Chair of the Insurance Leadership Team XL Catlin; Paolo
Ribotta, Head of Global Corporate & Commercial; Fredrik Rosencrantz, CEO EMEA

4. Zurich Global Corporate and Vincent Vandendael, Director Global Markets Lloyd's.
An innovation conversation
The innovation panel put together two brokers and their clients, Dominic Casserley
CEO Willis who introduced Keith Williams from Altran, and Todd Curry CEO of Aon
Centre for Innovation and Analytics and his guest Bart Jan Roelofsz of Endemol Shine
Group.
According to Keith Williams, greater access to scientific research and development
supports strong competition for the next disruptive technology and induces an
accelerated pace of innovation. Traditional mechanical equipment has become much
more complex due to the introduction of digital technology at its core. However, such
changes come with greater risks. For example, product recall can soar if technology
risks have not been assessed properly, especially contingent business interruption.
For his part, Bart Jan Roelofsz said that the fear that technology would destroy jobs
had not materialised so far, but there had been an unequal redistribution of revenues
as a result of it. As an illustration, big commercial brands used to channel their
advertising through agencies which bought television time and newspaper space.
Today, they allocate most of their budget to digital advertising for which they go
directly.
Resilience and large claims
In this workshop, moderated by Ralph Mulder of E.ON, the core topic was really one
of resilience with reference to BSI Standard 65000, designed more for societal
resilience than for organisations.
James Crask of PwC and Rianne Baumann of Crawford & Company, agreed that the
concept of resilience is still in its birth throes. However, the principles can be found in
Airmic's Roads to Recovery: resources and assets; relationships and networks: rapid
response; renew and adapt. But anticipation gets you only so far. The key is always
looking out for emerging risks that you will discover with your risk radar. It will
provide you with early signals, low noises that will allow you to act in good time.
At the end of the day, resilience is not so much about rebounding after a disaster but
reinventing yourself at all times. It has been pointed out that in 1930, the average
life span of a company was 90 years; today it has dropped to 18 years. The longer
term view in privately owned companies seems to enhance resilience. Academic
research should help develop new findings on resilience.

5. From Annemarie Schouw of Tata Steel Europe, came three main messages:
 Be prepared for shock;
 Be creative in solutions;
 Communicate with your main stakeholders, internal and external.
Communicate, communicate, communicate at all times.
Visit Crawford at www.crawfordandcompany.com
FERMA - Federation of European Risk Management Associations
Avenue de Tervueren, 273 /B12, 1150 Brussels, Belgium
Phone: +32 2 761 94 32 - Fax: +32 2 771 87 20
e-mail: veronique.dehertogh@ferma.eu
web: www.ferma.eu
The Federation of European Risk Management Associations (FERMA) brings together 22 national risk
management associations in 20 European countries. FERMA has 4,200 individual members representing a
wide range of business sectors from major industrial and commercial companies to financial institutions and
local government bodies. These members play a crucial role for their organisations with respect to the
management and treatment of complex risks and insurance issues.
Member associations are from the following countries: Belgium (BELRIM), Czech Republic (ASPAR CZ),
Denmark (DARIM), Finland (FinnRiMa), France (AMRAE), Germany (DVS/BfV), Italy (ANRA), Luxembourg
(ALRiM), Malta (MARM), Netherlands (NARIM), Norway (NORIMA), Poland (POLRISK), Portugal (APOGERIS),
Russia (RusRisk), Slovenia (SI.RISK), Spain (AGERS and IGREA), Sweden (SWERMA), Switzerland (SIRM),
Turkey (ERMA) and United Kingdom (Airmic).