Established in 1998, First Alliances is the largest and the most successful HR consultancy in Vietnam with a high-performance culture. We specialize in Executive Search & Selection, Staffing, and Payroll.
2. ABOUT FIRST ALLIANCES
| About First Alliances01
Established in 1998, First Alliances is one of the largest HR consultancies in Vietnam specialising
in Executive Search & Selection, HR Outsourcing, which includes payroll, staffing, and RPO.
In 2016, First Alliances became a member of TS Kelly Asia Pacific - a joint venture between
PERSOL Holdings Co. and Kelly Services, to provide end-to-end workforce recruitment services.
It has nearly 1,800 employees in 42 offices spanning across 13 countries in Asia Pacific.
Combining the strengths of both PERSOL Holdings - Japan’s second largest recruitment firm,
and Kelly Services - a global leader in workforce solutions with a strong track record in Asia
Pacific, we bring the best of both cultures and the full spectrum of our talent recruitment
services, providing clients with seamless, cross-border HR solutions.
First Alliances specialises in Accounting, Banking, Finance & Insurance, Construction & Real
Estate, Consumer Goods, Healthcare, Hospitality, IT & Telecommunication, Supply Chain
Industrial, HR & Administration. We are also one of the firsts to incorporate the Japan and
Korea Desks – to also provide a one-stop hiring solution for our Japanese and Korean clients.
For more information, visit us at: www.fa.net.vn or connect with us on Facebook, LinkedIn
and Twitter.
3. First Alliances At A Glance | 02
First Alliances – At A Glance
113,000+
Professionals in large candidate
database and network of talents
Recruitment specialists in
key specialised areas since 1998
Yearly new ESS placed
permanent roles exceeds
500+
Pioneer in niche one-stop hiring solution
Japan Desk
We provides employment to
3,000
contractors in temporary positions
across the country
Pioneered in the recruitment industry
Executive Search & Selection, HR Outsourcing
Largest regional footprints
in Asia Pacific regions
80+
Comprehensive workforce
management solutions with
global scope, local focus
2015
2017 Korea Desk
13
4. 03 | What Differentiates Us?
WHAT
DIFFERENTIATES US?
Global expertise
with local knowledge
Value-added
recruitment solutions
Proven
Standard Operating Procedures (SOP)Long serving clients’ relationships
Specialise in ad-hoc and volume workforce solutions, which include full-time,
permanent contract, temporary placements and vendor on-site
5. Our Expertise - Executive Search & Selection | 04
OUR EXPERTISE
EXECUTIVE SEARCH & SELECTION
Our Executive Search and Selection team consists of more than 80 consultants with
at least 20 years of senior recruitment, HR and talent management experience and
in-depth industry knowledge. We specialise in the following fields:
Specialist functions
• Accounting
• Banking & Financial Services
• Consumer Goods
• Construction
• Healthcare
• Hospitality
• Human Resources & Admin
• Information Technology & Telecommunications
• Manufacturing & Industrial
• Real Estate
• Supply Chain
• Japanese Speaking Jobs
• Korean Speaking Jobs
6. 05 | Our Expertise – HR Outsourcing
OUR EXPERTISE
HR OUTSOURCING
With more than 15 years of experience, we are the most established RPO team in Vietnam with:
• An experienced team with 17 HR and C&B Specialists
• Advanced Payroll Management Software
• Proven Standard Operating Procedures (SOP) and Internal Controls
• Excellent track records with clients in long-term relationships
Our Strong System & Processes and Controls ensures:
T ype of S ervices R ecruitment
Labor
C ontracting
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
• Timely & accurate payroll processing
• Compliance with all labor laws and regulations
• Integrity and confidentiality of data protection
• Well-planned and documented workflow
7. Our Search & Selection Process | 06
UNDERSTAND your needs
• Develop search criteria
• Fine-tune to begin search
DETERMINE the best search methodology
• Market mapping
• Referrals from our curated network of industry contacts
• Strategic media advertising
• Identify candidates in the existing market
• Mine our extensive database
OUR SEARCH &
SELECTION PROCESS
8. 07 | Our Search & Selection Process
IDENTIFY the best talent
• Conduct in-depth interview and assessment
• Verify employment history and references
• Present the results of shortlisted candidates
• Organise interviews with clients and candidates
• Consult and advise on final selection
SECURE the talent
• Make and negotiate the offer
• Prepare talent to handle counter-offers if necessary
• Assist in securing offer acceptance and confirming start date
ENSURE new hire is successful
• Manage post commencement via personal calls
• Follow through to ensure that your new employee
is effective and successful after day 1, first month and third month
9. Client Testimonials | 08
CLIENT TESTIMONIALS
Executive Search & Selection
We have helped over 10,000 small to medium-sized business overcome their biggest
HR challenges. See what our clients and candidates say about First Alliances' services
and people.
Enlarge networking and handle even the toughest clients
It’s rare that you come across standout talent like Thang Nguyen (Hanoi Branch Manager). I was
particularly impressed by Thang’s ability to enlarge his network and handle even the toughest clients.
That skill often takes years to develop a natural to him. I’m sure Thang would be a professional
headhunter, a perfect asset to any organisation!”
Mr. Bui Duc Tho, HRBP Manager at Vietnam International Bank
Our company is also happy
“I am a recruiter at PERSOL Technology Staff Co. and The Long (Senior Recruitment Consultant) is my
first business partner in Vietnam. He is very reliable and enthusiastic in his job. Through his help, many
Vietnamese engineers get good job opportunities and our company is also happy. He is patient to listen
and give relevant advices. I recommend you to consult with him.”
Chika Hirai, Recruiter for Global Engineers at PERSOL Technology Staff Co., Ltd.
Her reaction with the client and key stakeholders was exceptional
“Le Ha (Executive Search & Selection Manager) assisted us with a HR consultancy project in HCMC.
The project was highly political, and her reaction with the client and key stakeholders was exceptional.”
Tielman Nieuwoudt, Principal at The Supply Chain Lab
A friendly personality and the ability to foster positive relationships
“Since I know Ms. Hien (Senior Recruitment Consultant), I can verify her strengths in managing work
practices akin to hiring laws and practices. She has a friendly personality and the ability to foster
positive relationships with people she works with. Ms. Hien has a strong ability to manage accurate
payrolls and client relationships; and possesses strong public relations skill and a great ability
to organise everything well.”
Ahmed Mansour, Director of Operations at Famiana Resort & Spa Phu Quoc
10. CLIENT TESTIMONIALS
HR Outsourcing
09 | Client Testimonials
Excellent work and speed
“Yahoo and I are so thankful for First Alliances’ excellent work and speed. A huge thanks especially
from the Yahoo HR Team - without our closest partner, this would have been exceptionally hard f
or us to pull this off in such a short time. Once again, you guys “Rock”!”
Andrew Bellamy, Head of Talent Acquisition (Southeast Asia), Yahoo! Asia Pacific
Recommend First Alliances to other firms
“More than happy to recommend First Alliances to other firms at all times. Do feel free to let me know
if I could be of any assistance.”
Donna Tsang, Director of Human Resources in Asia region, MetLife Asia Limited
Exemplary professionalism and personalised service
“The pleasure was all ours in happily dealing with you and your team’s exemplary professionalism
and personalised service executed brilliantly – no more so displayed. With great flexibility and the
additional needs and requests – on top of the great hospitality. Looking forward to potentially
working together again.”
David King, Director of Culinary, Sheraton Macao Hotel, Cotai Strip®
Such a professional in the business
“First Alliances is such a professional in the business and we definitely will work together again in the
near future.”
Albert Lee, Assistant Director of Food & Beverage, MGM Macau
11. TALK TO US
For more information about how our workforce solutions can meet your needs,
call us at +84 28 3910 2080 (Ho Chi Minh City) or +84 24 3538 1996 (Hanoi)
or visit
www.fa.net.vn