3. Trends Shaping Work
• Globalization: Global access to markets,
technology and talent reshaping businesses
• Demographics: 5 generations working
together, diversity and inclusivity
• Social Web: How we communicate, consume
and share impact on employees, customers,
and partners
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4. Is work changing?
Work is something you do and not
someplace you go to
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8. Work Formats
• Part time
• Telecommute
• Contract
• Project
• Full time flex / Part Flex
• SOHO
• Franchising / SMB / Freelance
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9. Why Diversity?
• Reflection of the world we live in and
respond to
• Heterogeneous views, creativity and talent
• Adaptive vs Non-adaptive cultures
• Impact on bottom-lines and products
Business Case for Inclusion and
Engagement. By Marcus Robinson,
Charles Pfeffer, and Joan Buccigrossi,
(2003). wetWare, Inc. Rochester, NY.
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10. Women and Workplace
• Women = Primary caregivers
• India = highest number of women grads
• Over 30 million dropouts
• Over 70% of women professionals take career
breaks, opt out or never start their careers
– Of 40 % women who return to work, 29% lack job
satisfaction, 23% feel stuck in a rut, and 45% feel
they need more time for families
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11. Mindset over Matter
In the networked environment,
the mindset and disposition of
workers will matter more than
ever
- John Seely Brown
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12. HR Perspective
• Attracting and retaining talented people
• Organizational capability for ROWE
• Leadership skills
• Managing workforce diversity
• Talent management of multi generational
workforce
• Training in technology
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13. HR Perspective
• Information movement fast
• Outsourcing of HR duties to rise
• Multi-disciplined, multi-skilled
administrators and leaders
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14. Future Belongs to?
The future may belong less to
firms organized as hierarchies
than to participants in open,
networked platforms
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15. HR Perspective
• Cutting-edge technology;
• Rewards and incentives with immediate
payout;
• Two-way frequent feedback
• Collaborative decision making
• Work to accommodate personal and family
life
• Manage by getting involved
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16. Strength from Flex
Flexibility is one of the most
important aspects of being a
competitive employer
Kerrie Peraino, Senior Vice President, International Human
Resources at American Express
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